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Payment Options<br />
1-866-241-3400 w w w.ez watchstore.com<br />
Ex tended Suppor t Hours 6:00am - 6:00pm MST<br />
We accept Visa, MasterCard and American Express. Although all online transactions are encrypted and<br />
secure, if you do not feel comfortable transmitting your credit card number and other information over<br />
the internet, call us directly to place your order with one of our customer representatives. You may<br />
also fax a print-out of your shopping cart contents to 801-295-2191 and we'll charge your card manually.<br />
In order to process a faxed order, we will need the credit card number and expiration date along<br />
with the correct billing & shipping address, telephone number, and 3 digit security code.<br />
Pre-payment with a personal check or company check is accepted. Mail your order information and check<br />
to the address listed below. Once the check has cleared your bank we will ship the order. This process<br />
takes 5-7 days after we have received the check before the order can be shipped.<br />
Purchased orders are accepted from Fortune 500 corporate accounts, schools, hospitals and government agencies,<br />
no exceptions to this rule. You must complete the following processes: (1) Fax us (Automated Video Systems)<br />
a letter on your letterhead formally requesting us to accept your purchase orders; (2) Fax a copy of the<br />
PO detailing the equipment to be purchased to 801-295-2191. The terms are standard 30 day net. Please note<br />
that an account application may take 3-5 days to complete before the order is shipped out.<br />
PayPal enables any individual or business with an email address to securely send payments<br />
online. You must have a PayPal account and have funds available in the account. If you do<br />
not have an account you can set one up in minutes and transfer money from your bank<br />
checking account into your PayPal account.<br />
Keep things easy and fast by using your Google Checkout account to purchase any of our items. If you do<br />
not have a Google Checkout account or would like more information on its benefits please visit: http://<br />
checkout.google.com/buyer/tour.html<br />
Extended Support Hours<br />
We maintain one of the largest in-house customer support departments in the business. Please call with<br />
any questions our knowledgeable support staff will be glad to help.<br />
Extended Support Hours: 6am to 6pm, weekdays, Mountain Standard Time.<br />
30 Day Money Back Guarantee<br />
We guarantee all of our products for complete satisfaction.<br />
Any item, with the exception of a few spy camera kits, may be returned within 30 days from the date of delivery for a<br />
100% refund. The product detail page indicates the items which are exempt from this return policy. A RMA number (Return<br />
Material Authorization) must be received prior to returning any equipment by calling our customer support number prior to<br />
returning an item. All products must be returned in new condition and in its original packaging to receive refund. The customer<br />
will receive the refund within 30 days of returning the product. Return shipping costs are the responsibility of the<br />
shipper. All returned items must be shipped FULLY INSURED. This respects our right to have the items returned to us<br />
promptly, and insures the product against any damage which may result outside of your control. The returned items MUST<br />
be in 100% original condition and in original packaging.<br />
Order Processing & Shipping<br />
Our goal is to ship all orders the same day or the next after an order is placed. Occasionally due to stock levels or import<br />
delays we can not ship this quickly. If we can't ship your order within 1-2 business days after the order date we will contact<br />
you by email or phone and inform you of the delay. The cost of shipping via UPS Ground with-in the USA is included in the<br />
sale prices quoted. We can not guarantee a delivery date simply because UPS will not guarantee a delivery date for Ground<br />
shipments. Due to this, please allow 4-10 days for delivery depending on your location. If you require the equipment sooner<br />
please choose one of the other shipping options we offer such as UPS 3 Day, 2 Day or Over Night. The additional cost will be<br />
added to your order. Any orders which require shipping outside the USA will be shipped UPS World Express and the cost of<br />
shipping will be added to the total sale price.<br />
Due to the<br />
price variations<br />
and<br />
other market<br />
variables we<br />
reserve the<br />
right to adjust<br />
prices<br />
as required.<br />
Ordering & Support 45