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Measure Patient Activation (PAM) Four stages of activation: 1.! Believes active role is important 2.! Confidence and knowledge to take action 3.! Taking action 4.! Staying the course under stress ED visits vs. activation •! Stage 1: 24.1 •! •! Stage 2: 20.4 Stage 3: 17.9 P
LEARN HOW TO LEAD HEALTH CARE TEAMS Shared Values !! Honesty: Put a high value on open communication within the team, including transparency about aims, decisions, uncertainty, and mistakes. !! Discipline. Carry out roles and responsibilities even when inconvenient, and seek out and share information to improve even when it is uncomfortable. !! Creativity: Be excited by the possibility of tackling new or emerging problems, seeing errors and unanticipated bad outcomes as potential opportunities to learn and improve. !! Humility: Recognize differences in training but do not believe that 1 type of training or perspective is uniformly superior; recognize that team members are human and will make mistakes. !! Curiosity: Delight in seeking out and reflecting on lessons learned and using those insights for continuous improvement. Principles !! Clear Roles: Have clear expectations for each member’s functions, responsibilities, and accountabilities. !! Mutual Trust: Earn each other’s trust, creating strong norms of reciprocity and greater opportunities for shared achievement. !! Effective Communication: Prioritize and continuously refine communication skills using consistent channels for candid and complete communication. !! Shared Goals: Work to establish shared goals that reflect patient and family priorities and that can be clearly articulated, understood, and supported by all members. !! Measurable Processes and Outcomes: Agree on and implement timely feedback on successes and failures in both the overall functioning of the team and achievement of specific goals.
Page 1 and 2: WHAT ABOUT THE PATIENT-CENTERED MED
Page 3 and 4: THE ARCHETYPE FOR PRIMARY CARE REMA
Page 5 and 6: MEDICAL HOME MODEL Payment Reform (
Page 7 and 8: PCMH is a high level strategy to ch
Page 9 and 10: HEALTHCARE IS A COMPLEX ADAPTIVE SY
Page 11 and 12: OVERLAP BETWEEN PCMH AND ACO’S !!
Page 13 and 14: PCMH EFFECTS: OTHER VARIABLES !! Op
Page 15 and 16: NCQA MEDICAL HOME CERTIFICATION !!
Page 17 and 18: WHAT CAN WE DO TO MOVE TOWARD THE M
Page 22 and 23: MESOSTRATEGIES FROM GROUP HEALTH CO
Page 24 and 25: !! Order sets for common conditions
Page 26 and 27: MEDICAL HOME ALTERNATIVES !! Retain

Slides - University of Utah - School of Medicine

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