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My Doctor Online The Permanente Medical Group - Kaiser ...

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6<br />

Section 1: kp.org<br />

E-mailing Your <strong>Doctor</strong><br />

E-mailing your doctors for nonurgent needs is easy. Our providers try to respond within<br />

two business days.<br />

1. To send your doctor a note, simply<br />

select E-MAIL MY DOCTOR from the MY<br />

DOCTOR page.<br />

2. Next, select which provider you<br />

would like to e-mail. You can do this<br />

by clicking on the arrow button next<br />

to your primary care provider’s name.<br />

All doctors and nurse practitioners<br />

you have seen will appear in a list.<br />

3. Please type a short statement about<br />

the reason for your e-mail into the<br />

subject line.<br />

4. Type your message in the blank box.<br />

Remember only 1000 letters will fit.<br />

5. Press “Send” to deliver your<br />

message. (See the next page on how<br />

to read your doctor’s reply.)<br />

From this page you may also access<br />

other pages to e-mail your eligible<br />

dependent’s provider, contact a<br />

pharmacist, make an appointment or<br />

change your personal e-mail address on<br />

file by clicking the appropriate blue link.<br />

Your Name Here<br />

Your PCP’s Name Here<br />

3<br />

4<br />

5<br />

(Your e-mail address on file will be here)<br />

2

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