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SAN LUIS OBISPO COUNTY Senior Information Guide

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Most older adults want to stay independent for as long<br />

as possible. They want to stay in control of their lives and<br />

live in their homes or apartments among familiar surroundings<br />

and friends. Sometimes, in order to achieve this goal,<br />

additional help in the home is needed.<br />

The range of available in-home services is extensive–meals,<br />

repairs, personal care, telephone reassurance<br />

calls. The growth in the homebound population is<br />

sparking interest in the development of services to meet<br />

this emerging need. You can expect the community to<br />

respond to this need to assist older persons to remain<br />

safe and secure in their homes.<br />

For information about home-delivered meals, see Food<br />

and Nutrition Services section. For information about<br />

home repairs see Housing section. For information<br />

about home safety and adaptive or assistive devices, see<br />

Equipment and Special Need Services.<br />

Home Care<br />

Skilled Service Certifi ed Home Health<br />

Agencies<br />

Home health agencies coordinate skilled nursing and<br />

personal care services for the homebound senior. These<br />

agencies may be for-profi t, non-profi t, or an outpatient<br />

extension of a hospital. They must be certifi ed by Medicare,<br />

licensed by the State and preferably accredited by<br />

the Joint Commission on Accreditation of Health Care<br />

Organizations (JCAHO) or Community Health Accreditation<br />

Program (CHAP).<br />

To qualify for services you must have a doctor’s order,<br />

be homebound and require skilled care. You can choose<br />

which agency to use. Your doctor can make recommendations.<br />

The hospital discharge planner must provide<br />

you a list of available home health agencies. Log onto<br />

www.medicare.gov or call 1-800-MEDICARE for Home<br />

Health Compare for consumer information.<br />

Payment options are:<br />

Medicare Part A (Hospital) for the homebound patient<br />

Medicare Part B for some rehabilitative services if the<br />

patient is not homebound<br />

Medi-Cal for some home health services from a certifi ed<br />

agency<br />

Private Insurance/Private Pay<br />

Health Maintenance Organizations<br />

Home IV/Enteral Therapy<br />

Several local pharmacies work in cooperation with<br />

home health agencies to provide intravenous antibiotic<br />

therapy, enteral and parenteral nutritional therapy, fl uid<br />

replacement, pain management and home chemotherapy.<br />

Services may be covered under insurance policies,<br />

Medicare or Medi-Cal.<br />

In-Home Care Solutions<br />

Personal and Custodial Care Service<br />

Agencies– Respite, Homemaker, Companion,<br />

Public and Private<br />

These services are considered non-medical and nonskilled.<br />

Homemaker and personal care services include<br />

help with feeding, meal preparation, bathing, dressing,<br />

shaving, hair care, light housework and grocery shopping.<br />

Respite is the care of a frail senior to give the<br />

primary caregiver relief.<br />

Hiring In-Home Help<br />

Generally, there are two ways to secure in-home help:<br />

purchase it through an agency or directly hire an individual<br />

to provide the needed service(s). Purchasing services<br />

directly from agencies may save time, usually taken up by<br />

paperwork, recruitment and supervisory tasks, and may<br />

provide reliable and trustworthy help. However, the cost<br />

is usually lower when you hire your own help directly. The<br />

cost, convenience and risk factors must be balanced for<br />

your best interest. If you have Long-Term Care Insurance<br />

which covers in-home help, be sure to check with your<br />

provider regarding the requirements for receiving reimbursement<br />

for that care.<br />

Hiring Your Own Home Care Providers<br />

When you hire an in-home care worker yourself, there are<br />

many things to consider. You must locate an experienced<br />

caregiver, screen by phone, interview, check references,<br />

supervise, have a homeowners insurance policy which<br />

includes accident and injury coverage, provide Workers<br />

Compensation insurance, provide for Social Security, and<br />

comply with IRS regulations.<br />

One source of potential employees is an Attendant Care<br />

Listing. Several local agencies maintain a listing of persons<br />

who are looking for paid work in the home.<br />

A <strong>Guide</strong> has been prepared to assist you. It contains information<br />

about contracts, questions to ask applicants, checking<br />

references, supervision and dismissal of employees,<br />

fi nancial and legal responsibilities, or getting help through<br />

an agency. To obtain a copy of the free guide, “Hiring In-<br />

Home Help: A Practical <strong>Guide</strong> for <strong>Senior</strong>s and their Families,”<br />

call the Area Agency on Aging at 800-510-2020.<br />

There are several private Agencies offering home care. Public<br />

Agencies also offer homemaker services at no or low-cost to<br />

eligible seniors. See Directory for specifi c listings.<br />

Questions to Ask When Choosing a<br />

Homemaker and Personal Care Agency<br />

1. Are all caregivers background screened, fi ngerprinted<br />

and tested for appropriate skills?<br />

2. Are all employees bonded and insured against malpractice<br />

and injury while in the home?<br />

3. Does the company provide caregivers with ongoing<br />

education and training to ensure the highest quality<br />

professional standards are maintained?<br />

2007-2009 <strong>SAN</strong> <strong>LUIS</strong> <strong>OBISPO</strong> <strong>COUNTY</strong> SENIOR INFORMATION GUIDE 65

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