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uk film council export delegation to mumbai february 2009 ... - BFI

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A word of warning - the Rs500 note looks remarkably similar <strong>to</strong> the Rs100 note.<br />

Baksheesh (tipping)<br />

Tipping is commonplace throughout India, either as a small reward for a small<br />

service (anyone from a waiter <strong>to</strong> someone who lifts your bags on<strong>to</strong> the roof of a<br />

bus). Large amounts are not expected - ten rupees should satisfy.<br />

Entrance Fees<br />

The Archeological Survey of India has a double-tiered entry system, with foreign<br />

visi<strong>to</strong>rs required <strong>to</strong> pay $5-20 or its rupee equivalent <strong>to</strong> enter major archeological<br />

sites. This means that foreigners can find themselves paying 40 times the entrance<br />

fee levied <strong>to</strong> domestic visi<strong>to</strong>rs.<br />

7(iii) Doing Business in Mumbai<br />

For the visiting foreign businessperson, the principal advantage is that English is<br />

the lingua franca. This is despite, or perhaps because of, the large number of<br />

languages that are spoken in India - there are 18 official ones and some 1,600<br />

minor ones.<br />

As India's largest, most multicultural city, Mumbai is a fairly liberal place and its<br />

business culture tends <strong>to</strong> be informal and friendly—Mumbaikars are famous for<br />

their “chalta hain” (laid-back) attitude. However, traditions still hold in many areas<br />

of behaviour, and it's wise <strong>to</strong> be prepared.<br />

• Do not expect western levels of speed and efficiency. Getting a document<br />

delivered by courier, sending a fax, or simply gathering colleagues for a business<br />

meeting can all take far longer than seems reasonable. The same goes for<br />

punctuality: if someone promises <strong>to</strong> meet you in ten minutes, expect arrival in 20.<br />

• Mumbai's traffic is no<strong>to</strong>riously bad: allow ample time if you need <strong>to</strong> cross the city<br />

<strong>to</strong> get <strong>to</strong> a meeting.<br />

• A handshake is the most common form of greeting, but some women prefer <strong>to</strong><br />

press their palms <strong>to</strong>gether in a traditional namaste greeting. A man should wait for<br />

a woman <strong>to</strong> extend her hand before extending his, particularly if she is wearing<br />

traditional Indian clothing.<br />

• Bring plenty of business cards; you will be handing them out frequently, and not<br />

having enough is considered rude.<br />

27

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