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AAN IINDUSTRIAL EEXPERIENCE<br />

ASSESSING ORGANIZATIONAL<br />

MA MATURITY WITH ISO/IEC <strong>15504</strong> <strong>15504</strong>-77<br />

Clenio F. F Salviano and Angela M. M Alves<br />

CTI: Centro de Tecnologia da Infor<strong>ma</strong>ção Renato Archer<br />

Presentation for SPICE 2009 by Timo Varkoi


INTRODUCTION<br />

A workshop k h in i a software ft intensive i t i to t adopt d t<br />

CMMI-DEV<br />

Workshop Objectives<br />

understand the organization business goals,<br />

analyze the current state of the processes,<br />

produce an esti<strong>ma</strong>tion about the degree of<br />

satisfaction of the current process regards the CMMI-<br />

DEV V <strong>ma</strong>turity a y level eve 3, aand<br />

produce a general plan for a process improvement<br />

cycle to achieve the defined business goals using the<br />

CMMI-DEV <strong>ma</strong>turity level 33.<br />

Additional representation of the esti<strong>ma</strong>tion in<br />

terms of the recent ISO/IEC <strong>15504</strong>-7<br />

Organizational <strong>ma</strong>turity levels


ASSESSMENT PLANNING<br />

AAssessment t target: t t typical t i l successful f l l low <strong>ma</strong>turity t it<br />

organization – needs improvements<br />

PRO2PI (“Process ( Capability p y Profile to Process<br />

Improvement”)<br />

a methodology for process improvement driven by a Process<br />

Capability Profile model<br />

defines exploratory assessment as an assessment <strong>with</strong><br />

the objective to explore options to support process<br />

improvement in a s<strong>ma</strong>ll, low <strong>ma</strong>turity enterprise<br />

PRO2PI-WORK is a method for a workshop to<br />

establish a PRO2PI<br />

S CMMI DEV M i L l &<br />

Scope: CMMI-DEV Maturity Levels 2&3<br />

The assessment follows<br />

ARC C requirements<br />

ARC C requirements<br />

ISO/IEC <strong>15504</strong>-7 Class 3 requirements


ASSESSMENT RESULTS<br />

The result of the preliminary assessment,<br />

represented as CMMI-DEV Maturity Levels<br />

Th The esti<strong>ma</strong>tion ti ti is i that th t th the organizational i ti l unit it<br />

will satisfy about 30% of ML 2 and about 35% of<br />

ML 3<br />

Table 1 - Exploratory assessment results, presented by CMMI-DEV <strong>ma</strong>turity levels 2 and 3<br />

T.PA REQM PP PMC SAM M&A PPQA CM RD TS PI VER VAL OPF OPD OT IPM RSK<br />

#Pr.ML2 126 15 24 20 18 18 14 17<br />

S.Po.ML2 354 63 96 44 86 18 18 29<br />

est.ML2 31% 47% 44% 24% 53% 11% 14% 19%<br />

#Pr. ML3 356 17 26 22 20 20 16 19 22 20 21 20 17 21 18 19 21 19<br />

S.Po.ML3 1120 65 98 46 88 20 20 31 138 124 129 100 97 25 26 27 49 19<br />

est.ML3 35% 42% 42% 23% 49% 11% 14% 18% 70% 69% 68% 56% 63% 13% 16% 16% 26% 11%


ASSESSMENT RESULTS<br />

RResults lt <strong>ma</strong>y b be misleading i l di<br />

CMMI-DEV <strong>ma</strong>turity levels consider the engineering<br />

process areas, even <strong>with</strong> low capabilities, only from<br />

<strong>ma</strong>turity i level l l 3. 3<br />

This organization, however, has low capability good<br />

development engineering practices.<br />

An adjustment in the planning<br />

to include a representation of these results using an<br />

application pp of the ISO/IEC <strong>15504</strong>-7 Organizational<br />

g<br />

<strong>ma</strong>turity levels 1, 2 and 3 on the continuous representation<br />

of CMMI-DEV model<br />

The objective j of this decision was to produce p a better<br />

result.<br />

Process improvement point-of-view


ASSESSMENT RESULTS<br />

The result represented by CMMI-DEV <strong>15504</strong><br />

Organizational Maturity Levels<br />

Th The esti<strong>ma</strong>tion ti ti is i that th t th the organizational i ti l unit it<br />

will satisfy about 80% of OML 1, about 50% of<br />

OML 2 and about 35% of OML 3<br />

Table 1 - Exploratory assessment results, presented by <strong>15504</strong>-7 organizational <strong>ma</strong>turity levels 1, 2 and 3<br />

T.PA REQM PP PMC SAM M&A PPQA CM RD TS PI VER VAL OPF OPD OT IPM RSK<br />

#P #Pr.OML1 OML1 50 5 10 8 9 8 10<br />

S.Po.OML1 361 37 90 72 77 44 41<br />

est.OML1 80% 82% 100% 100% 95% 61% 46%<br />

#Pr. OML2 216 15 24 20 18 18 14 17 20 18 19 18 15<br />

S.Po.OML2 912 63 96 44 86 18 18 29 132 118 123 94 91<br />

est.OML2 47% 47% 44% 24% 53% 11% 14% 19% 73% 73% 72% 58% 67%<br />

#Pr. OML3 356 17 26 22 20 20 16 19 22 20 21 20 17 21 18 19 21 19<br />

SPoOML3 S.Po.OML3 1120 65 98 46 88 20 20 31 138 124 129 100 97 25 26 27 49 19<br />

est.OML3 35% 42% 42% 23% 49% 11% 14% 18% 70% 69% 68% 56% 63% 13% 16% 16% 26% 11%


CONCLUSION<br />

Based on this experience<br />

Exploratory assessment results using the ISO/IEC<br />

<strong>15504</strong> <strong>15504</strong>-7 7 Organizational <strong>ma</strong>turity levels 1, 1 2 and 3<br />

was better than the same results using the original<br />

CMMI-DEV <strong>ma</strong>turity levels 2 and 3, in terms of the<br />

communication i i about b the h current situation i i and d of f the h<br />

orientation for a improvement cycle.<br />

The evolution of the capability of engineering process<br />

areas, from level 1 to level 2 and then to level 3, is<br />

more explicitly in the ISO/IEC <strong>15504</strong>-7<br />

OOrganizational i ti l <strong>ma</strong>turity t it levels. l l<br />

This explicitly will help low <strong>ma</strong>turity organizations to<br />

understand better the path p to <strong>ma</strong>turity y<br />

level 3.

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