Handling payments and maintaining the payment point - VTCT
Handling payments and maintaining the payment point - VTCT
Handling payments and maintaining the payment point - VTCT
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Knowledge<br />
Learning outcome 1<br />
Be able to deal with <strong><strong>payment</strong>s</strong><br />
You can: Portfolio reference<br />
d. Explain <strong>the</strong> responsibilities in preparing a customer bill<br />
e. Identify types of problems that might occur when taking <strong><strong>payment</strong>s</strong><br />
f. Explain procedures for dealing with unexpected situations when<br />
processing <strong><strong>payment</strong>s</strong><br />
UV21128 9