Mediation Ghana 08 - Wageningen UR

Skills and Instruments
Reframing
From negative to positive
“you said you don’t like that there are so many conflicts. I
understand that you would like to find a constructive
collaboration?”
From ‘their fold’ to ‘our problem’
“You have the feeling that they don’t tell you the truth, so you
are looking for ways to openly communicate with each
other?”
From complain to vision
“You said nobody takes responsibility. So you wish that
everybody is motivated?”