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<strong>Construction</strong> Law Journal (CLJ)<br />

(F<strong>in</strong>al Accepted Manuscript), Volume 28, Issue 8, November 2012, Pages 590-613<br />

understand<strong>in</strong>g about the TCC/GMP underly<strong>in</strong>g pr<strong>in</strong>ciples and extensive hands-on experience<br />

<strong>in</strong> the construction <strong>in</strong>dustry. So the follow<strong>in</strong>g criteria were devised to identify the eligible<br />

expert panel <strong>for</strong> this <strong>Delphi</strong> survey. Only those practitioners who fulfilled all of these three<br />

criteria were <strong>in</strong>vited to participate <strong>in</strong> this <strong>Delphi</strong> survey, with the purpose of solicit<strong>in</strong>g the most<br />

representative and reliable op<strong>in</strong>ions from them.<br />

1. Participants should have acquired extensive work<strong>in</strong>g experience of at least ten years <strong>in</strong><br />

the construction <strong>in</strong>dustry of Hong Kong.<br />

2. Participants should have been engaged, or participated <strong>in</strong> the management of at least<br />

one TCC/GMP construction project <strong>in</strong> Hong Kong.<br />

3. Participants should hold a position of at least a professional grade <strong>in</strong> the TCC/GMP<br />

projects concerned with a sound understand<strong>in</strong>g of TCC/GMP schemes or pr<strong>in</strong>ciples (e.g.<br />

project manager, project architect, project design eng<strong>in</strong>eer, project quantity surveyor, etc).<br />

Results of <strong>Delphi</strong> survey<br />

Round 1: Identify<strong>in</strong>g the most important KPIs<br />

The questionnaire of Round 1 was developed on the basis of an extensive review of desktop<br />

literature on various generic per<strong>for</strong>mance measures <strong>for</strong> construction projects <strong>in</strong> general (e.g.<br />

time per<strong>for</strong>mance, or cost per<strong>for</strong>mance), followed by a series of pilot <strong>in</strong>terviews with some<br />

senior <strong>in</strong>dustrial practitioners <strong>in</strong>volved <strong>in</strong> TCC/GMP construction projects <strong>in</strong> particular (e.g.<br />

trust and respect, or claim occurrence) <strong>for</strong> verify<strong>in</strong>g the validity of those KPIs sought. The<br />

questionnaire together with an <strong>in</strong>vitation letter, which expla<strong>in</strong>ed the purpose of the research,<br />

were dispatched to the 72 “eligible” potential respondents via postal mail, as identified from<br />

previous research studies on TCC/GMP <strong>in</strong> Hong Kong 94, 95 , <strong>in</strong> March 2011. The experts were<br />

<strong>in</strong><strong>for</strong>med of a total of four rounds of questionnaire survey to be conducted with<strong>in</strong> the next few<br />

months. A total of sixteen practitioners ultimately confirmed to participate <strong>in</strong> this study. The<br />

sixteen members of the expert panel represented a wide spectrum of construction<br />

professionals: three from client organisations, ten from contractor companies and three from<br />

consultant firms. The composition of the expert panel provided a holistic, balanced view <strong>for</strong><br />

this <strong>Delphi</strong> study. Table 2 serves as a summary of their personal profiles.<br />

94 Same as 16<br />

95 Same as 78<br />

16

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