MEMBERSHIP GUIDE

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Club miles and Club sectors Flying in eligible fare classes with Cathay Pacific, Dragonair or any of the oneworld ® alliance airlines earns you Club miles and Club sectors. The higher the fare class, the more Club miles and Club sectors you will be awarded. The difference between Club miles and Club sectors Club miles and Club sectors are the fairest way to calculate your eligibility for top-tier status in The Marco Polo Club. They are automatically tracked for every qualifying flight. Either Club miles or Club sectors count towards renewal or upgrade, but not a combination of the two. When you fly in eligible fare classes with Cathay Pacific or Dragonair You can earn Club miles and Club sectors (% of actual miles/sectors flown) First Class F, A 150% Business Class J, C, D, I 125% Economy Class Y, B, H, K, M, L, V 100% Note: Terms and conditions apply. Please refer to the table on page 10, and on www.cathaypacific.com and www.dragonair.com For example, if you often fly long-haul, you are more likely to qualify through Club miles. If you undertake frequent short trips, then Club sectors are the best way for you to qualify for top-tier status. Earning Club miles and Club sectors To earn Club miles and Club sectors, simply quote your membership number when booking your flight and present your membership card at check-in. Club miles and Club sectors are awarded to members only, and are credited based on the class that the member has flown. However, Club miles and Club sectors awarded are not affected by complimentary upgrades or involuntary downgrades. 2
Your Marco Polo Club benefits The Marco Polo Club offers a range of benefits designed to enhance your travel experience when you fly with Cathay Pacific or Dragonair. The more you fly, the faster your tier will advance and the more benefits you will enjoy. Benefits Green Additional benefits (applicable to all tiers) Personalised baggage name tags Priority boarding Dedicated Club Service Desk at Hong Kong International Airport Silver Gold Diamond Reservation Flight reservations via dedicated 24-hour Club Service Line 3 3 3 3 Advance Seat Reservation1 & 2 – 3 3 3 Priority waitlisting1 & 3 – 3 3 (high) 3 (top) Guaranteed Economy Class seat 4 & 5 – – 3 (72 hours prior to departure) 3 (24 hours prior to departure) 4 & 6 Guaranteed Business Class seat (on Cathay Pacific flights only) – – – 3 (24 hours prior to departure) Extra-legroom Seats 7 – 3 3 3 Extra-legroom Seats redemption 7 Check-in 3 3 3 3 First Class counters1 – – – 3 Business Class counters1 – 3 3 3 Designated Club counters1 Baggage privileges 3 3 3 3 Additional checked baggage allowance – 10 kg 8 15 kg 8 or 1 pc 9 20 kg 8 or 1 pc 9 Extra baggage redemption 3 3 3 3 Priority baggage handling – 3 3 3 (first priority) Special cabin baggage allowance 10 Lounge access – 10 kg 10 kg 15 kg Cathay Pacific First Class lounges – – – 312 Cathay Pacific Business Class lounges – 311 312 313 Dragonair lounges – 311 312 313 Arrivals lounges14 – – 3 3 Guests15 – – 1 216 Lounge access redemption17 3 3 3 3 Dedicated Club Service Centre (24-hour worldwide toll-free service line) The Club digital magazine Exclusive promotions and offers Note: The Marco Polo Club benefits are applicable only to flights marketed and operated by Cathay Pacific /Dragonair, and do not apply to joint-operating or codeshare flights operated by third-party carriers. 1. Member’s spouse can also enjoy this benefit when travelling with the member. 2. Subject to availability at the time of reservation and applicable to paid tickets only. Please note that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Exit seats are limited and subject to other rules and restrictions. Members must check in at least one hour before departure, or seats will be released. Some other restrictions may apply. 3. Only applicable to paid tickets; not applicable to prize, donation or redemption tickets. 4. Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight. 5. Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V. 6. Only applicable to Cathay Pacific paid tickets in fare classes C and J. 7. Free of charge for Silver and above members (excluding members’ spouses or companions). These seats are also available at 20,000 Asia Miles or USD100 per sector for long-haul flights, and 5,000 Asia Miles or USD25 per sector for short-haul flights. Please refer to full details and safety criteria on Extra-legroom Seats at www.cathaypacific.com or www.dragonair.com 8. Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/ Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas. 9. Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/ Dragonair connections) for journeys which include any flight sector to, from or via the Americas. The maximum weight is 32kg per bag for First and Business Class, and 23kg per bag for Economy Class. Total dimensions of each piece must not exceed 158cm. 10. If the cabin baggage allowance in the member’s travel class is higher, this will supersede the special cabin baggage allowance. 11. Available only to members departing on flights operated by Cathay Pacific and/or Dragonair. 12. Available only to members departing on Cathay Pacific, Dragonair or oneworld carriers flights. 13. Available to members departing on any airline and limited to lounges operated by Cathay Pacific and/or Dragonair. 14. Available to members arriving in Hong Kong, London (CX251 or CX255 only) or Frankfurt on flights marketed and operated by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed. 15. Guests can be travelling on any airline, as long as they are accompanied by a member and access the lounge in accordance with the member's entitlement. Access to our arrivals lounge is for members only. Guests are not allowed. 16. If the member is travelling on non-Cathay Pacific/non-Dragonair flights, guest access is restricted to Cathay Pacific Business Class lounges and Dragonair lounges. 17. Access to Cathay Pacific Business Class lounges or Dragonair lounges is available for redemption at 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounges is only available for Diamond members for redemption at 10,000 Asia Miles per person. 3
Page 1 and 2: MEMBERSHIP GUIDE
Page 3: Welcome to The Marco Polo Club The
Page 7 and 8: Lounges G16 Lounge (Hong Kong) The
Page 9 and 10: Hotel benefits Make your stay more
Page 11 and 12: Lifestyle benefits Indulge in an ar
Page 13 and 14: Your link to oneworld oneworld bene
Page 15 and 16: The Marco Polo Club communications
Page 17 and 18: The Marco Polo Club Service Centre

MEMBERSHIP GUIDE

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