ARMY WIDE AREA NETWORK (AWAN) - Indian Army

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SER NO CRITERIA 10. The bidder should be able to support in situ repairs at users’ premises and have support centres in India. (b) IP-MPLS/ Software OEMs 1. The quoted models are currently being offered and should have been deployed in a live network. 2. Offered network equipments/Operating System should be EAL certified on date of submission. 3. Is the Firm an ISO 9001:2000 or equivalent certified for Quality management standards? 4. Does the Firm have ISO 27000:2005 or equivalent certification for Information Security Management System in case custom software is being developed by the Firm? 5. Does the Firm have certification for ISO 20000/BS 15000 or equivalent for Information Technology Service Management? 6. Will the customized application software be developed by a Firm having adequate Capability Maturity Model (CMM) certification? COMPLIANCE STATUS (YES/NO) DOCUMENTARY EVIDENCE IN SUPPORT OF COMPLIANCE STATUS Details of support centes to be furnished Certificate from the existing customer Commitment letter from the firm Current and valid certificate Current and valid certificate Current and valid certificate Current and valid certificate of the Firm or agreement with certified firm along with certificate DOCUMENTS SUBMITTED (YES/NO) REFERENCE FROM THE DOCUMENTS SUBMITTED BY FIRM
SER NO CRITERIA V. CAPABILITY AND EXPERIENCE CRITERIA (a) SI 1. Has the Firm successfully completed at least one or more projects of such a large scale (including supply, installation and integration of IT equipments like Routers, High-end Servers, Network Area storage, Switches etc.) as a System Integrator in last five years? 2. The proposed system is to be integrated with the existing networks of the <strong>Indian</strong> <strong>Army</strong>. The proposed system should be open-standard and fully integrable with the existing networks. Does the Firm have experience in integration to existing networks? 3. Is the Firm capable of providing maintenance support for minimum of ten years? It will include facilities and spares backup for on-site maintenance support to include resident engineer. (b) IP-MPLS/ Software OEMs 1. The IP-MPLS OEM equipment offered should be deployed in MPLS network in India with large No. of nodes. 2. The OEM of main technology block for this project must have supplied equipment (Routers/switches/security systems) for such a large scale network in the last ten years. 3. The OEMs should be able to support the system for seven years after the warranty period. COMPLIANCE STATUS (YES/NO) DOCUMENTARY EVIDENCE IN SUPPORT OF COMPLIANCE STATUS Details of such projects along with performance certificate from the customer in this regard to include maintenance aspects. Firm shall produce performance certificate from the customer in this regard. The performance certificate/report should also provide broad details of Network topology & equipment details. Existing establishment in India for on-site maintenance, technical support, repair and training along with address and contact numbers. Details of such networks with No of nodes and Client reference certificate from existing customers. Undertaking to be provided by the OEM. A letter from OEM signed by authorized signatory (who is legally competent to sign the agreement on behalf of the OEM) to be enclosed. DOCUMENTS SUBMITTED (YES/NO) REFERENCE FROM THE DOCUMENTS SUBMITTED BY FIRM Note: Criteria mentioned above are broad criteria for selection of vendors. Responses to the RFI will form basis for short listing vendors for participating in the project. Conditional/partial compliance may not be sole criteria for rejection.
Page 1 and 2: REQUEST FOR INFORMATION: ARMY WIDE
Page 3 and 4: USER REQUIREMENTS Appendix ‘A’
Page 5 and 6: SER NO I. INTRODUCTION CRITERIA COM
Page 7 and 8: SER NO CRITERIA 3. Will there be an
Page 9: SER NO CRITERIA 5. The bidder shall
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ARMY WIDE AREA NETWORK (AWAN) - Indian Army

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