OCEAN FREIGHT OPERATIONS PROCEDURE - 2008 - Aramex

MR RICHARD ODY - AIR EXPORT OPERATIONS - Richard.ody@aramex.com
MS RUTH BAUGE - SALES MANAGER - Ruth.bauge@aramex.com
MR MOHD HATAMLEH - FINANCIAL MANAGER - Mohd.hatmleh@aramex.com
SERVICE INFORMATION-:
COLLECT - YES, ACCEPTABLE.
COD - YES, ACCEPTABLE.
FREE DOMICILE - CHECK WITH DESTINATION.
AIR-SEA SHIPMENTS – ACCEPTED.
IF NOT DESTINATION SOLD TRAFFIC, AND THE CONSIGNEE DOES NOT HAVE AN ACCOUNT NUMBER, HOLD
FREIGHT AT ORIGIN AND CHECK WITH DESTINATION TO CONFIRM THEY WILL BE ABLE TO COLLECT CHARGES.
BE SURE TO INCLUDE ALL SHIPMENT DETAILS INCLUDING, SHIPPER, CONSIGNEE NAME, ADDRESS AND
TELEPHONE NUMBERS, PIECES, WEIGHT, CUBIC MEASUREMENT OR CONTAINER SIZE, COMMODITY DESCRIPTION
AND INVOICE VALUE.
CONTACT DESTINATION TO SEE IF FREE DOMICILE IS AVAILABLE FOR YOUR PARTICULAR SHIPMENT. YOU MUST
PROVIDE ALL OF THE FOLLOWING INFORMATION :
COMMODITY DESCRIPTION, PIECES, WEIGHT, CUBIC MEASUREMENT OR CONTAINER SIZE, INVOICE VALUE AND
COMPLETE CONSIGNEE NAME, ADDRESS AND TELEPHONE NUMBERS.
GATEWAYS : TORONTO, VANCOUVER, CALGARY, WINNIPEG, HALIFAX
-MASTER BILLS OF LADING TO BE CONSIGNED TO :
ARAMEX CANADA INC,
7050 –B, BRAMALEA ROAD, UNIT 52
MISSISAUGA, ON, CA L5S 1S9
TEL # : 00 (905) 405 6261
FAX # : 00 (905) 405 6263
-HOUSE BILLS OF LADING TO BE CONSIGNED TO :
ULTIMATE CONSIGNEE SHOWING FULL ADDRESS & TELEPHONE NUMBERS.
(HOUSE BILLS OF LADING NEVER TO BE ADDRESSED FROM OR TO ARAMEX)
ANY SHIPMENTS TO THE ABOVE MENTIONED CITIES MUST BE TERMINATED TO FINAL DESTINATION (in example ..
YYZ / YYC / YVR / YHZ / YEG / YOW), BUT THE MASTER BILLS OF LADING MUST BE CONSIGNED AS REQUESTED
ABOVE (in example .. ARAMEX CANADA INC).
ADVANCED COMMERCIAL INFORMATION (ACI), MUST BE SUBMITTED THROUGH THE CARRIER FOR ALL FREIGHT
SHIPMENTS. FAILURE TO SUBMIT ACI WILL RESULT IN MONETARY PENALTIES WITH CANADA CUSTOMS. PENALTIES
CAN RANGE FROM $100-$10,000 DEPENDING ON THE NUMBER OF DISCREPANT TRANSACTIONS HANDLED BY
ARAMEX.
APPROVAL REQUIRED FOR PERSONAL EFFECTS SHIPMENTS BEFORE SENDING TO CANADIAN DESTINATIONS.
PRE-ALERTS : PRE-ALERT – IS A MUST FOR ALL SHIPMENTS.
PRE-ALERT NEEDS TO BE SENT BY E-MAIL TO : Jaime.cruz@aramex.com / Jeremy.espiritu@aramex.com
OR VIA FAX # : 00 905 405 6263.
DOCUMENTATION REQUIRED-:
-HOUSE B/L - ORIGINALS.
-MASTER B/L - ORIGINALS.
-COMMERCIAL INVOICE - ORIGINAL.
SHIPPER MUST PREPARE, FOR EACH AND EVERY SHIPMENT, IN ENGLISH, EITHER A CANADA CUSTOMS INVOICE
OR A COMMERCIAL INVOICE WHICH INDICATES HS CODES, COUNTRY OF ORIGIN, VALUE,
CURRENCY AND DESCRIPTION OF GOODS. PACKING LIST AND CERTIFICATE OF ORIGIN (for countries
that have preferential treatment) WOULD ALSO BE PREFERRED.
FAILURE TO PROVIDE THESE DOCUMENTS COULD RESULT IN DELAYS IN CUSTOMS CLEARANCE, STORAGE,
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