Pieter van Daal, SAP - Every Angle

SAP Enterprise Asset Management 

Enabling Maintenance Professionals 

Pieter van Daal | SAP Nederland | Product Manager Enterprise Asset Management 

emPower Operational Excellence in the Utility Industry | Groningen | 08.11.2012

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© 2012 SAP AG. All rights reserved. / 20121108_EAM Strategy (PvD) for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l 2 

imited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Introduction

SAP’s EAM Frame of Reference 

SAP Enterprise Asset Management supports organizations in efficiently and 

sustainably managing the entire lifecycle of physical assets in terms of 

performance, risks, and expenditures to achieve and maintain the stated 

business objectives. 

Asset Portfolio & Project Management 

Asset Information Management 

Asset Visibility and Performance 

Maintenance Operations 

Maintenance Parts & Services Provisioning 

Mobile Asset Management 

Operational Risk Management 

Real Estate Lifecycle Management 

[referring to PAS55 ISO 55000] 




Recent Innovations and Outlook


SAP Linear Asset Management – solution scope 

Network 

modeling 

Linear data fields 

Linear reference pattern 

Functional locations 

Equipment 

Attributes and features 

Networks and object 

links* 

Network attributes* 

Condition monitoring 

and inspection 

Measurement points 

Measurement documents 

Notifications 

Work 

management 

Analytics and reporting 

Services enablement 

Business add-ins (BAdIs) 

Maintenance plans 

Work orders 

Operational account 

assignment 

Confirmations 

Integration and connectivity 

Analytics and 

reporting 

Structure reports 

List reports 

Multilevel list reports 

Report graphics* 

Content in SAP 

NetWeaver Business 

Warehouse* 

Dynamic 

segmentation* 

Solution Today * new with EHP 6 





Enhancements for SAP Linear Asset Management 

Solution enhancements Key benefits 

Enhancements to networks and object links 

Management of network attributes 

Dynamic segmentation analysis 

Content in SAP NetWeaver BW for linear asset 

management and optimized asset operations 

Services (service-oriented architecture) 

Solution Today 

Manage technical objects in a network 

Analyze networks with dynamic segmentation 

Manage attributes 

for a network 



imited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 

or 

EhP 6


Worker Safety – overall concept 

Risk management * Worker safety 

Work clearance 

Assign risks to 

maintenance objects Safety plan in SAP EAM 

Create risks 

and responses 

Worker safety in 

job execution 


management * 

Work clearance 

Management 

* optional 





Manage potentially hazardous routine and non-routine work activities 

Work clearance and work permit management 

Solution highlights Recent enhancements 

Approval process 

Various levels of work permits 

Assignment of different work permits to an order 

Temporal control of work permits 

Integration into maintenance processes 


Full integration with SAP Enterprise Asset Management: 

no separate system 

Easier to learn and use 

Standardized procedures 

Various customer-specific enhancement options (BAdIs) 

Authorization process 

Temporal control of work permits 

Library of work clearance document templates 

Lockout and tagout 




Operational Risk Management 

SAP Management of Change 


Effective management of change for changes of products, 

procedures, processes, equipment, and so on 

Consistent and auditable management of changes 

User-friendly UI that motivates all employees in a plant to 

communicate change requests 

Timely and effective completion of reviews, approvals, and 

all actions to implement the change (update 

documentations, trainings, master data, and so on) 

Easier-to-customize solution and shipment of templates to 

decrease implementation and adoption costs 

A product independent of the releases of SAP Business 

Suite; a networked application on premise 

Streamline different change processes across the 

company and make them more efficient 

Ensure that employees follow a company´s procedures 

and record change requests 

Increase visibility and share best practices to reduce 

incidents, ensure compliance, and mitigate risks 

Ensure that a structured change-process occurs that 

complies with all regulatory and other requirements 

Solution Today SAP Management of Change 1.0 




SAP Management of Change 

General Steps and Roles Within a Change Process 

Submit Change 

Request 

Requester 

Person who creates 

change request 

Create change 

request 

Describe change 

Add attachments 

Fill out 

customizable 

questionnaires 

Review & Evaluation Approval 

Reviewer 

Experts or 

Supervisor 

Check 

completeness of 

the request 

Edit request to 

improve input 

Decide if request 

“makes sense” 

Send change 

request to 

approver 

Approver 

Supervisor or 

Manager 

Check request for 

completeness 

Edit request to 

improve input 

Decide if request 

is relevant for the 

Process 

Reject change 

request if it is not 

relevant 

Release Change 

Request & Drive 

Change Processes 

Coordinator 

Person who manages 

and drives the change 

Release change 

request 

Some activities will 

be proposed 

automatically 

Define appropriate 

activity hierarchy, 

timelines and 

activity owners 

Trigger activities in 

the defined 

sequence 

Close change 

request when all 

activities are 

completed 

Execute Activities 

Activity Owners 

Approver, Reviewer, 

Task Owner 

Execute activities 

by teams or 

individuals: 

Reviews 

Approvals 

Tasks 

Activities can 

contain checklists 

or questionnaires 




User Experience

SAP R/2 http://www.sap.com/corporate-en/our-company/history.epx 

1979 




SAP R/3 2.0 SAP R/3 3.1 

1993 

1995 




SAP R/3 4.6c 

2000 




SAP ERP 6.0 Enhancement Packages 5 and 6 

2010/11 





New User Interface for the “Maintenance Worker” 

Job List with Jobs 

Information Center 

EAM Launch Pad 

Job Card 


Confirmation List with 

Assigned Jobs to User 

Enterprise Search 

EhP 5 





Asset Viewer and SAP Business Context Viewer (BCV) 

Side Panel started from the 

Asset Viewer 

Provides context sensitive analytics 

and supplementary information 

Context is defined by the main 

application 

Previews for charts and list 

Transactional Data 

BI Reports 

Enterprise Search 

Asynchronous processing decoupled 

from main window area 

Asset Viewer Side Panel 

Solution Today EhP 5 




Integration of manufacturer data and analytics 

in a one-stop shop for the asset manager 





Improved user experience for the maintenance worker 

on traditional platforms and mobile devices 

Job list 

Information center 

Launch Pad 

Job card 

Confirmation list with 

jobs assigned to user 

Enterprise search 






Integrated geospatial visualization for assets 


Intuitive mapping of enterprise assets 

Multiple map options (Google, Bing, and others) 

Launch pad for asset management business processes 

Web Dynpro development environment: user interface 

Extensible for alternate display technologies 


Geospatial display of critical assets, including linear assets 

Map interactivity with assets such as accessing work 

orders and other technical objects 

Combination of asset information that spans ERP and GIS 

systems 




Visualization in Enterprise Asset Management: 

Path Forward… 




Mobility

SAP has acquired Syclo: http://www.syclo.com/sap-faq 

FAQs, Product Briefs, Demos & Videos: 




About Syclo 

Focus 

170+ employee company exclusively focused on mobility for over a decade 

Deep industry & business process knowledge in industries such as : 

Utilities, Oil & Gas, Life Sciences , Manufacturing and many others 

Over 600 Customers in 39 countries 

SAP‟s Mobile Co-Innovation Solution for EAM and CRM Field Service 

Flexibility 

Any ERP system, network, device or peripheral, optimized for SAP, Maximo 

Custom-tailored development, configuration and deployment approach 

Products & Technology 

Leading development, implementation and management tools 

Highly configurable and extensible application approach 

Support for Sybase Unwired Platform (SUP) 

Regarded by analysts as leader and best-in-class in the category 

Complete Solution Orientation 

Unmatched integration expertise to complex systems 

Far-reaching and diverse partner ecosystem 

World-class services team 

Expert technical support 




Master Data and Analytics

Asset Information Management 

SAP Asset Data Quality Rapid Deployment Solution 


This RDS is the first step to help customers evaluate their 

current asset master utilizing predefined SAP Information 

Steward and Data Services content for profiling and 

assessing quality of EAM master data e.g. table views and 

validation rules and continuous monitoring of EAM data. 

The following use cases are included: 

Creation / change of business / validation rules 

Identification of data quality issues based on the business 

rules 

Profile asset master data 

Validate asset master data 

Monitor asset master data quality 

Analysis of historical data with continuous insight 

Planned Innovations 

Missing data or deviations between the physical and virtual 

plant can result in: 

loss of life 

false alarms and alerts 

unplanned shutdowns and outages 

less than optimal maintenance spare parts strategies 

the job delays from lack of inventory or personnel to get done. 




Future Direction

SAP Strategy 





Perform integrated CAPEX and OPEX planning and lifecycle costing 


Use of in-memory analytics (SAP HANA) for analyzing 

items that are critical for reducing the cost for maintenance 

Replacement and repair analysis 

Forecasting of operational cost 

Evaluation of lifecycle cost 

ERP 

Historical orders and 

resource utilization 

Historical asset 

performance 

Master data 

Preventive 

maintenance plants 

Shutdown turnaround 

and cutages 

Estimated corrective 

maintenance 

Estimated breakdown 

maintenance 

Extractors 

Repliciation 

engine 


Provide real-time visibility of asset performance and its 

financial impact 

Use predictive methodology in reducing risk 

Improve or sustain the capability of assets and identify the 

impact they have on CAPEX 

Proposing efficient ways to reduce OPEX and make an 

investment (CAPEX) decision based on life cycle costs 

Optimistic, realistic, pessimistic 

utilization plans 

Dashboards Explorer BPC 

Reporting analysis and planning 




HANA 

1. Criticality analysis 

2. Forecasting cost 

3. Projecting variance with time

Asset Visibility and Performance 

Maintenance predictive analysis using in-memory analytics 


Leverage in-memory analytics (the SAP HANA platform) to 

predict failure based on a certain confidence and risk level 

Group multiple asset health monitors 

Identify trends in heath indicators for assets 

Predict optimum time at which inspection as well as 

maintenance should be planned, based on trends in 

historical failures, age, utilization, environment, and other 

parameters 

Operational Inputs 

Operational Outputs 

Physical system 

of asset 

Real time Information 

Manually inspected 

information 

System Specification 

and Characteristics 

Preventive and 

Corrective maintenance 

Increased availability of assets 

Improved compliance 

Reduced cost 


Improved asset safety 

Operational 

forecasts 

Virtual system 

of asset 

Virtual 

forecasts 

Next inspection 




SAP Enterprise Asset Management 

Areas of investment 

Visualization 

and usability 

Functionality 

Mobility 

Today 

and the 

future 

Real-world 

integration 

Future Direction 




TCO 

Analytics

Key Points to Take Home 

Key improvements have been realized with Innovations 2010 and 2011 

in all major EAM solution areas, e.g. linear asset management, 

risk assessment, worker safety, work permits, scheduling, analytics, 

new user interface, visualization, GIS integration,… 

SAP's overall strategy to combine the visual enterprise, high-speed 

analytics, and mobility is fully reflected in our vision for Enterprise Asset 

Management: 

Provide the asset managers and maintenance workers with all 

the information they need in the right format at their fingertips. 




Thank You! 

Pieter van Daal 

Product Manager 

Enterprise Asset-, Customer Service-, Facility en IT Asset Management 

SAP Nederland B.V. 

Amerikastraat 10 

Postbus 3292 

5203 DG „s-Hertogenbosch 

T +31 (0)73 645 7616 

M +31 (0)6 53 342 298 

E pieter.van.daal@sap.com

Pieter van Daal, SAP - Every Angle

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