The Benefits of RFID for Slab- and Coil-Logistics - Falken Secure ...

3.5 Customer service
Many of the benefits of RFID described in
previous sections also apply to customers,
whether delivering slabs or intermediary
strips to other steel industry players, or finished
coils to manufacturing companies. It
is important to avoid underestimating the
positive impact that efficient and accurate
customer service can have on organizational
performance and corporate results. The
majority of these benefits can only be
achieved if the steel industry manages to
agree on common RFID standards.
3.5.1 Faster receiving and ability to plan
Tagging coils with RFID technology in concert
with advanced shipment notices
(ASNs) automatically sent to customer ITsystems
via enterprise data integration
simplifies and accelerates the receipt of
goods at customers’ premises. To support
accurate production planning among customers,
ASNs confirm the products that are
being shipped, when they will leave their
point of origin and their estimated time of
arrival.
Because supply is so important to the manufacturing
business, giving customers the
ability to plan will provide steel makers
with invaluable competitive advantage. At
minimum, it may positively impact customer
loyalty.
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3.5.2 Improved production control
Tagging slabs and coils with RFID technology
will improve accuracy and speed of
material identification throughout customers’
internal handling and transportation
processes. This in turn leads to
improved process security and product
quality for end-use steel customers.
3.6 Combined business case for Perfect
Steel
Having analyzed the different scenarios
throughout this document individually, the
combination of all three applications in one
business case promises some additional
savings due to the ability to share some of
the RFID-equipment.