Copenhagen 2012 - Qualiware

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815 900 9 15 10 15 10 35 11 15 12 00 Program Day 2 - User conference day Registration and breakfast Welcome and introduktion Kuno Brodersen, QualiWare Managed Business Transformations To stay competitive businesses need to react rapidly to market dynamics. Decision making and implementation of required transformations is made diffi cult by the complexity in business and the fact that for most people change is viewed negatively. QualiWare enables positive change by providing tools and methods that ensures coherency, consensus and consistency. Get the latest news on QualiWare, our vision and our products. Kuno Brodersen, QualiWare Coffe break Compliance, Audit and Improvement (CAI) Many companies have experienced diffi culties in their effort to establish a process maturity based on continual improvements, and to combine agility and compliance with legislation and standards. This has a direct negative on quality as well as fi nancial results. QualiWare offers the “Compliance, Audit & Improvement” to ensure consensus and consistency in the audit and improvement work. This leads to positive changes and better quality. Usman Ali Munawar, QualiWare A QualiWare journey via processes to complete EA PANDORA started the QualiWare journey with a focus on processes and optimization and after 1.5 years the business processes are becoming an application in both projects and daily tasks. Over time the focus has expanded to also include Enterprise Architecture. Working systematically with documentation in a global and expanding jewelery business presents many challenges, and PANDORA’s Enterprise Architect will describe the establishment of the conceptual system landscape using QualiWare, experiences gained along the way, and the future intends. Louise Bonde Rasmussen and Claus Thorsen, PANDORA Lunch Track 1 Track 2 Track 3 Sikre medarbejderinddragelse ved forandring Dokumentation og standardisering af arbejdsgange behøver ikke mindske arbejdsglæden og kundetilfredsheden. Men det kræver, at man gør en indsats! Vi præsenterer hvordan vi har arbejdet med at sikre medarbejderinddragelse og ejerskab i hele organisationen. Vi vil også demonstrere vores ”EpiCenter” live og vise, hvordan vi har forsøgt at sammensmelte Business Process Management og Customer Relationship Management, således at vi kan fastholde vores standardprocesser, uden at vores service bliver ”one size fi ts all”. Lars J Jepsen, Statens Administration Decision Modeling in Erhvervsstyrelsen Business decisions connect the dots and close the gap between business processes and business rules. For Erhvervsstyrelsen examples of business decisions could be: • Determine if registration of new company can be accepted • Determine if company can enter into voluntary liquidation In this session we will see how Erhvervsstyrelsen have used QualiWare to model decisions and integrate them with business processes, Dia Wolffhechel , Erhvervsstyrelsen All common sessions are in Axelborg main hall and held in English. The sessions on the different tracks are held in the language used in the description and take place in: Track 1 - Enterprise Architecture: TBA Track 2 - Process Management & Compliance: TBA Track 3 - New modeling concepts: TBA
13 00 14 00 1500 15 15 Program Day 2 - User conference day (continuing) The iFactory has arrived - inside the integrated factory, powered by QualiWare Is your company a railway, a hospital, a university, in oil or gas, mining, or shipping? Are you responsible for the well being of the physical assets in your company? Do you have one of these problems? • We need to replace our legacy Asset Management system • We need to improve the reliability of our assets • The way we use our maintenance system is a limitation to our growth • A consultant said we “need to take a look at our processes ...” • Do we need to be PAS 55 compliant? • How relevant are the health of our assets to the growth of our business? Expose your processes, make them visible, drive out the defects, develop the sustainable future you want to grow into, merge with your other vital processes and embrace a living model. Gail Petersen, MIAM Enterprise Architecture at NCC Construction Sweden As a part of NCC:s strategic initiatives, and relating to NCC:s core values about Focus and Simplicity, NCC has embarked on a journey around Enterprise Architecture. A journey that has changed and affected how NCC is working with Business Development and Management Systems. Mikael Lundström, NCC Coffe break DND Architecture Framework in QualiWare Enterprise Architecture The Canadian Department of National Defense (DND) has selected QualiWare as Enterprise Architecture Tool. The presentation will describe their work with QualiWare with respect to the DND Architecture Framework. Steve Arbogast, QualiWare 1600 Conference closing Track 1 Track 2 Track 3 ISO 9001, 14001 og 27001 sertifisert på 6 måneder ABAX’s kvalitetsløsning var tradisjonelt dokumentert, lite tilgjengelig og lite kjent internt. Behovet for å bli bedre, få kvalitet, miljø og sikkerhet på banen, gjøre styringssystemet mer tilgjengelig og koblet til selskapets verdier var stort. Beslutning om å bruke QualiWare ble tatt. Sammen med innleid faglig kompetanse fra Steria, ble et prosjekt etablert med en målsetning om å bli ISO 9001, 14001 og 27001 sertifisert i løpet av 6 måneder. Nemko er i gang med sertifiseringen og prosjektet antas avsluttet ila august <strong>2012</strong>. Petter Quinsgaard, ABAX Komplet og metodeforankret procesarkitektur København Kommunes shared service center, Koncern Service, er i fuld gang med at dokumentere organisationens processer. Behovet for dokumentationen initieres fra forskellige dele af organisationen og dikteres af forskellige behov, der spænder fra enhedernes LEAN-aktiviteter til revisionens fokus på ansvarsovergange. Indlægget forkuserer på, hvordan de forskellige behoven kombineres således, at man opnår en komplet og metodeforankret procesarkitektur. Mikkel Makne, Koncern Service Produktmodeller som kommunikationsmiddel Gennemgang af produktmodeller som kommunikationsmiddel på tværs af organisationen og ud mod kunder. En introduktion til PVM (produkt variant master), hvorledes PVM kan benyttes til optimering af produkt sortiment samt hvorledes QLM kan anvendes til dette. Anders Haug , Syddansk Universitet Understanding of HR calls for new modeling methods Even though we often work in a technical environment, only 20% of our business success is due to our technical capabilities; 80% comes from our human engineering skills, our personality and our ability to lead people to new processes. An understanding of the rationale and feelings of people and their role in the overall business process calls for a new method for modeling organizations and do change management. Kon Hoppenbrouwers, Brainwave Associates
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