MWS Tenant's annual report - Magna West Somerset
MWS Tenant's annual report - Magna West Somerset
MWS Tenant's annual report - Magna West Somerset
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Resident<br />
involvement<br />
Our CHS accreditation for sheltered & supported<br />
housing<br />
Did you know?...<br />
We are holding a joint tenants’ conference for <strong>Magna</strong> Housing Association and <strong>Magna</strong> <strong>West</strong> <strong>Somerset</strong><br />
tenants for the first time, on Monday 22nd October 2012 at Huish Park conference centre, Yeovil.<br />
We use mystery shoppers to measure how we are performing against standards set by you. We give<br />
vouchers to tenants who volunteer to be mystery shoppers.<br />
If you are interested, contact Lisa Holmes at lisa.holmes@magna.org.uk or 01305 216086.<br />
A member of the Tenants’ Panel is always present on our neighbourhood inspections. Staff and<br />
Tenants’ Panel members visit different areas where we have properties to ensure the areas are tidy<br />
and any issues or concerns are listened to. A list of inspection dates can be found on our website and<br />
in Opendoor.<br />
We run various working groups so tenants can help us look at how our services run and whether they<br />
could be improved.<br />
<strong>MWS</strong> have lots of ways residents can get involved from formal meetings to answering questions, via<br />
email or telephone, and commenting on facebook and twitter.<br />
Donation to CLOWNS<br />
@<strong>Magna</strong>Housing<br />
<strong>Magna</strong> Housing<br />
Neil Bliss<br />
Community involvement<br />
officer<br />
neil.bliss@magna.org.uk<br />
01984 635134
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