24.10.2012 Views

Becoming a World Class Digital Organisation - BearingPoint

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#3 - INCREASE AGILITY TO OVERCOME STRUCTURAL INERTIA<br />

� Responsive and agile digital delivery is enabled through<br />

physical and collaborative integration between teams<br />

Agility is imperative for organisations: they need to build and<br />

maintain a strong culture to develop its identity, but, at the<br />

same time, they have to remain responsive to dynamic<br />

environments and seize the opportunity to initiate or to react to<br />

environmental change. Agility is thus a mix of stability and<br />

reorganisation whist coping with internal coherence.<br />

Encouraging cohesion, organisational commitment, and<br />

desirable work behaviours among members is therefore<br />

fundamental to creating the baseline of the organisation.<br />

Path to create true integrated collaboration<br />

In Financial Services, IT and business teams are often physically<br />

separated: for more than 60% of respondents, teams are<br />

located separately within offices, between offices, and often<br />

geographies. The mode of working between them is that of<br />

customer and supplier; primarily through IT responding to<br />

business requests. Collaboration is low and people rarely<br />

request help from others, fearing that it is perceived as an<br />

admission of incomprehension or lack of knowledge.<br />

9

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