2011 Annual Report - FEGS

TIMES A DAY 

Inspiring Success 

FEGS 

HEALTH & HUMAN SERVICES 

ANNUAL REPORT 2011

Imagine the Possibilities 

Inspiring success is about imagining the possibilities and 

bringing the vision, compassion, commitment, innovation, 

resources and caring to make a difference. 

It’s about partnerships, collaborations and community — 

coordinating the highest quality services to solve complex 

health and human service challenges — and it’s about 

inspiring success in 10,000 people who each day come 

to FEGS to seek a more promising future.

Stuart Oltchick 

President 

Joseph Stein, Jr. 

Chairman 

Gail A. Magaliff 

CEO 

Report to the Community 

2011 — a year of change, challenge, opportunity and accomplishment. With the longest period of 

sustained unemployment in a post-recession era, business and industry requiring greater skills specialization; 

escalating costs of health care and a bold New York State effort embracing advanced technology to redesign 

a vast system of care; reduced government and philanthropic revenues driving new models of financing and 

service delivery; greater poverty; a shrinking middle class; and an increasing older population — the need for 

FEGS services has never been greater. 

We are proud of our capacity to deliver a network of high quality, cost efficient, outcome-based services 

in the areas of health, disabilities, employment, education, youth, family, housing and home care. A robust 

infrastructure and sophisticated technology platform are integral to the FEGS system of care and to our 

leadership position in the development of new models of service. Longstanding partnerships with government, 

business, the philanthropic, foundation and voluntary communities, and with our founding partner, 

UJA-Federation of New York, support and are vital to our capacity to reach more than 100,000 New Yorkers 

this past year and in our accomplishments throughout 2011. 

The Future of Work, the inaugural symposium of the Al Miller Center for Strategic Leadership, Change 

and Innovation in Health, Education, and Human Services, featured national corporate leaders and government 

and sector experts. FEGS’ vast workforce network helped more than 6,200 individuals find employment and 

thousands more prepare for the labor market. 

FEGS was honored to receive the 2011 Nonprofit Developer of the Year Award by the New York Housing Conference 

and National Housing Conference. We proudly broke ground on a $4.4 million state-of-the-art renovation of Tanya 

Towers, a residence designed primarily for persons who are deaf or hard of hearing, and opened the first New 

York State Office of Mental Health residence for young adults with mental illness. FEGS' Academy, a pioneering 

endeavor for youth aging out of foster care, was named as a model initiative by the Center for an Urban Future. 

FEGS was an early community provider participant in New York State’s four Regional Health Information 

Organizations, designed to establish interoperability capacity for the exchange of health care data. FEGS played 

a significant leadership role in the development of ‘health homes,’ a transformative change to manage the 

care of people with complex medical conditions including mental illness, and is embarking on significant 

strategic initiatives for recipients of managed long-term care and for persons with developmental disabilities. 

We completed the resettlement of refugees rescued from Yemen, continuing a long tradition of service for 

people seeking freedom and opportunity. Victims of domestic violence, families in crisis, those facing life-limiting 

illness and many more received critical intervention assistance and care. 

For almost four generations, FEGS has been inspired by a committed board of directors, dedicated staff, 

caring volunteers, treasured collaborations with partners, the many individuals who support our work and 

most significantly by the 10,000 people who come to FEGS each day and inspire all of us. Together, we will 

continue to build on our traditions, embrace change, seek new opportunities and strive to make a difference. 

We thank you for your partnership and support. 

ANNUAL REPORT 2011 | Inspiring Success 1

2 FEGS Health & Human Services

EMPLOYMENT | EDUCATION & YOUTH | HEALTH & DISABILITIES | FAMILIES | HOUSING | HOME CARE | COMMUNITY 

Our Mission 

To help each person achieve greater 

personal and economic independence 

at work, at school, at home and in 

the community by providing high 

quality, cost-efficient services that 

meet the ever-changing needs of 

the Jewish and broader community, 

business and our society. 



4 FEGS Health & Human Services 

Inspiring Success 10,000 Times 

3,500,000 NEW YORKERS 

1of the largest, most diversified 

health and human services 

organizations in the U.S. 

78 

years in operation 

1founding and lifelong partner, 

UJA-Federation of New York 

102,937 1 

New Yorkers served last year 

50,900 moved ahead on the 

path to employment and 

self-sufficiency 

25,047 individuals facing a 

range of mental health issues 

received needed treatment and 

support 

19,296 seniors and elderly 

managed their disabilities and 

chronic illnesses, sought “encore” 

jobs, aged in the comfort of their 

homes and enriched their lives 

through the arts 

4,508 at-risk youth were 

helped to succeed at school, 

at work and to prepare for 

their future 

1,567 individuals with mental 

illness, developmental disabilities, 

persons who are deaf, seniors and 

others were supported in nurturing 

residences and apartments 

18,826 individuals and families 

were strengthened and helped to 

move from crisis to stability 

1,561 individuals were able 

to remain at home and cope 

with their life-limiting illnesses 

725+ veterans, over the past 5 

years, have received employment, 

career planning, counseling, 

treatment and rehabilitation, 

emergency assistance and 

housing services 

177 Jewish refugees and asylees 

from Yemen, Iran, Azerbaijan, 

Latvia, Moldova, Russia, Ukraine, 

Uzbekistan and Iraq escaped 

persecution and were helped to 

adapt to American life 

3,374 adults with 

developmental disabilities 

were helped toward 

greater independence

A Day 

SERVED SINCE 1934 

1extraordinary FEGS Board of 

Directors 

1,650,000 

square feet of space supporting 

our service delivery network 

6core service areas addressing 

the spectrum of New Yorkers’ 

pressing needs 

■ Employment 

■ Education & Youth 

■ Health & Disabilities 

■ Families 

■ Housing 

■ Home Care 

350 

multi-service hubs, 

satellite offices, facilities, 

residences and 

off-site locations 

12 

subsidiary corporations and 

entrepreneurial business ventures 

8,178 

talented and committed staff, 

volunteers and interns 

400 

unique programs 

14 

successful mergers, receiverships 

and program transfers since 1973 

850 

government agencies, foundations, 

corporations and individual donors 

supporting our work 

4,200 

colleagues and vital partners in 

the health, human services, 

academic, religious and business 

communities 

1 FEGS served 102,937 different 

individuals last year, some of whom 

participated in multiple programs. 

INSPIRING SUCCESS 


Employment 

Last year, during one of the longest 

sustained periods of unemployment since 

the 2008 recession, FEGS employment 

and workforce development programs helped 

more than 6,000 New Yorkers find work. We 

engaged thousands more in work internships 

that provided meaningful on-the-job experience. 

Our employment model is business and sector 

focused, locally informed and client-centric. 

We leverage significant relationships with 

thousands of employers to develop jobs in 

high-growth sectors and in-demand occupations, 

while simultaneously implementing best 

practices to meet the needs of individuals 

at every level of job readiness. 


FEGS designs and delivers literacy, employment 

and workforce development programs that assist 

more than 50,000 New Yorkers annually along 

the path to job readiness and self-sufficiency. 

Large-scale models help people move from 

welfare to work; Jewish professionals and older 

workers receive critical assistance through 

UJA-Federation of New York’s Connect to Care 

initiative; the FEGS Thypin Oltchick Institute for 

Women’s Entrepreneurship provides resources 

that help New Yorkers start and grow small 

businesses; the Academy model prepares youth 

aging out of foster care for adulthood; our Center 

for Women and Families supports domestic 

violence survivors and strengthens their capacity 

for independence; the Brooklyn Resource Center 

helps immigrants and asylees embrace the 

freedoms of American life; and tailored workforce 

development programs support people with 

disabilities. 

From the Great Depression to times of 

prosperity, recession and constant change, 

FEGS has been a pioneer in workforce 

development, meeting the needs of the 

business community and job seekers, helping 

to strengthen the economy and the capacity 

of a diversified and vital workforce.


50,900 

NEW YORKERS 

WERE PREPARED 

FOR EMPLOYMENT 

AND HELPED 

ALONG THE PATH 

TO SELF-SUFFICIENCY 

6,264 

New Yorkers participating in FEGS 

employment programs obtained a job 

1,300 

Jewish professionals secured employment 

through the UJA-Federation of New York 

Connect to Care initiative since 2009 

1,266 

individuals with disabilities were placed in 

jobs through the New York City Human 

Resources Administration (HRA) funded 

WeCARE initiative. 

1 

inaugural symposium of FEGS’ Al Miller 

Center for Strategic Leadership, Change and 

Innovation in Health, Education and Human 

Services,The Future of Work, featured 

national corporate leaders and government 

and sector experts 

91% 

of non-native English speakers in the 

HRA BEGIN literacy program improved 

their literacy levels and their competitiveness 

in the job market 

940 

entrepreneurs received technical assistance 

to start or grow a small business through the 

Thypin Oltchick Institute for Women’s 

Entrepreneurship@FEGS 

10,000+ 

employers partnered with FEGS 

159 

people with disabilities found work through 

FEGS’ partnership with the New York State 

Industries for the Disabled (NYSID) 

15,189 

New Yorkers were provided with career 

readiness and job placement services in 

the HRA-supported Back to Work program 

to help them move from welfare to work 

2,100 

refugees and asylees received citizenship, 

literacy, employment, counseling and other 

services at the FEGS Brooklyn Resource Center 

125 

individuals from the Chabad community, 

including 95 scholarship recipients, developed 

skills and obtained employment in environments 

compatible with their religious practices, 

enabling them and their families to become 

self-sufficient 



4,508 

AT-RISK YOUTH 

WERE HELPED TO MEET 

THEIR EDUCATIONAL 

AND CAREER GOALS, 

FOR SUCCESS 

IN SCHOOL, 

EMPLOYMENT AND 

THEIR FUTURE 


1 

report by the Center for an Urban Future, 

a leading New York City-based think tank, 

named FEGS’ Academy, for youth aging 

out of foster care, as a best practice model 

93% 

of young people in Pre-GED and Basic 

Literacy programs improved their reading 

by an average of 2.9 grade levels 

1 

launch of the Bronx Opportunity Network, 

a collaborative effort of 7 community-based 

organizations and FEGS, to help at-risk youth 

access and succeed in community college 

100% 

Brooklyn Bridge Academy, FEGS’ “Transfer 

School” for youth who have fallen behind or 

are aging out of high school, outperformed 

100% of peer schools in the Science 

Regents exams 

72% 

of students in our New York City Department 

of Education (DOE) supported Young Adult 

Borough Center (YABC) programs, for youth 

who have fallen behind in school, either 

graduated or continued their pursuit of 

their high school diploma, compared to an 

estimated graduation rate of 19% for their 

peers citywide 

700 

young people gained valuable on-the-job 

experience in subsidized internships with 

250 employers across New York City 

636 

out-of-school youth received academic, 

career and supportive services at the 

FEGS Bronx Youth Center 

1 

Federal Social Innovation Fund Grant awarded 

through the Mayor’s Center for Economic 

Opportunity to implement an anti-poverty 

program for disconnected youth 

220 

young people found employment through 

FEGS’ Bridge to Employment program, with 

62% earning salaries above the minimum wage 

93% 

six-year graduation rate for students at the 

Bronx Lab School, co-founded by FEGS, 

placing the school 20 points above New York 

City’s average graduation rate 

210 

students at the Business of Sports School 

(BOSS) studied and experienced career 

options in the sports industry to help prepare 

them for college and careers

Education & Youth 

For over fifty years, FEGS has delivered 

innovative programs that prepare 

at-risk youth for a successful transition 

to independent and productive adulthood. 

The young people we serve are among the 

estimated 200,000 New York City disconnected 

youth between the ages of 16 and 24 who are 

not in school and not working, as well as many 

youth who are still in school but have fallen 

behind. These youth are at high risk of poverty, 

unemployment and other poor life outcomes. 

FEGS’ approach across its portfolio of some 

45 programs features services that meet youth 

where they are, with specialized academic 

supports that prepare them for post-secondary 

success; career development services that 

provide internship and employment opportunities 

that broaden career choices; and social supports 

and mentoring that address emotional needs. 

We are proud to continue our long partnership 

with the New York City Department of Education 

(DOE) as a co-founder of several successful 

small schools, a major provider of Learn to Work 

(LTW) programs and a partner in multiple 

large-scale initiatives serving New York City 

young people. Our CareerFirsts program 

model and state-of-the-art data system track 

participant and program outcomes across a 

number of youth development, education and 

employment programs. The Academy Program, 

cited in a 2011 report by the Center for an 

Urban Future as a “best practice initiative for 

low-skilled foster youth,” supports our efforts to 

expand this model across New York City and 

beyond. Selected this year by the Mayor’s Center 

for Economic Opportunity (CEO) to implement 

Project Rise, a federal Social Innovation Fund 

initiative, FEGS’ portfolio of targeted programs 

over the past year has inspired success among 

4,500 New York City youth. 


Health & Disabilities 

FEGS, a leader for 40 years in providing 

an array of targeted services in behavioral 

health, developmental disabilities, clinical 

support, rehabilitation and case management, 

assists New Yorkers in improving their health 

and ability to live in the community. FEGS 

annually assists more than 54,000 people 

with chronic health conditions and disabilities 

through programs that help them manage 

and improve their health, avoid unnecessary 

hospitalization, and participate more 

independently in the community. 

Highly regarded and specialized NYS licensed 

initiatives provide treatment, rehabilitation and 

case management for people with mental illness; 

service coordination, habilitation, family support 


and community inclusion programs for people 

with developmental and/or physical disabilities; 

special initiatives to help keep people out of 

nursing homes; home care for elderly and 

chronically ill adults; and supported employment 

programs and housing for people with disabilities. 

Numerous studies document that individuals with 

serious mental illness have a life-expectancy up to 

25 years less than the general population. FEGS 

programs, which incorporate a focus on wellness, 

are integrating mental health and primary care. 

Maximizing the opportunities for improving the 

health care system under NYS Governor Andrew 

Cuomo’s Medicaid redesign initiative, FEGS 

played a pivotal role in the establishment of 

Coordinated Behavioral Care (CBC) in 2011. 

This collaboration of more than 60 New York City 

behavioral health agencies will provide care 

management for people with serious mental 

illness and other chronic conditions through the 

New York State Department of Health (DOH) Health 

Home initiative. A similar effort is under way on 

Long Island. 

FEGS is now collaborating with partners to plan 

new approaches to better integrate and manage 

care for New York’s most vulnerable older adults 

who need long term care and for people with 

developmental disabilities. During this time of 

great change in the health care landscape, FEGS 

continues to leverage its experience to develop 

new ways to improve health care and outcomes 

with greater efficiency.


54,509 

PEOPLE RECEIVED ESSENTIAL 

HEALTH AND SOCIAL SERVICES 

25,047 

people — including children, youth, 

adults, senior, immigrants, individuals 

involved with the criminal justice system, 

survivors of trauma, homeless individuals 

and others — received mental health 

services through the FEGS New York 

State Office of Mental Health licensed 

clinics and rehabilitation, recovery and 

case management programs 

2,699 

individuals with disabilities participating 

in the New York City Human Resources 

Administration (HRA) WeCARE 

Initiative received wellness services 

to address their health issues and 

enable them to become work-ready 

200 

individuals diagnosed with Autism 

Spectrum Disorder received a continuum 

of services, through a partnership with 

the Seaver Autism Center for Research 

and Treatment at Mt. Sinai Medical Center, 

that brings applied research and additional 

clinical expertise to these services 

1,803 

adults with an intellectual disability, 

autism spectrum disorder, epilepsy, 

cerebral palsy and/or neurological 

impairments increased their ability to 

be independent and participate in the 

community through FEGS’ partnership 

with the New York State Office for 

People with Developmental Disabilities 

(OPWDD). 100% received services 

emphasizing individual and family 

strengths and community inclusion 

277 

adults received lifetime advocacy and/ 

or financial management from FEGS 

advocates through the UJA-Federation 

of New York Community Trust for 

Individuals with Disabilities 

830 

children and youth at schools in the 

Bronx and on Long Island received mental 

health screenings and assessments 

through the New York State Office of 

Mental Health (OMH) Child and Family 

Clinic Plus program, connecting them 

to services that help prevent future 

problems, more severe behaviors and 

falling behind in school 

815 

deaf and hard of hearing individuals, 

many with multiple disabilities, 

received mental health treatment, 

psychiatric rehabilitation, employment, 

communication skills development, 

health and housing services 

1 

analysis of more than 500 individuals with 

serious mental illness enrolled in FEGS’ 

PROS program showed a statistically 

significant reduction in psychiatric 

hospitalization and emergency room 

visits since receiving services at FEGS 

4 

FEGS participated in 4 Regional Health 

Information Organizations (RHIOs) 

along with hospitals and health care 

providers to develop centralized 

electronic health record exchanges 

with the goal of improving health 

care outcomes 


Families 

At every age and across every generation, 

FEGS’ comprehensive, community-based 

family services support the strength and 

resilience of the whole family, reaching nearly 

19,000 people each year. 

As the Jewish Family Services agency on Long 

Island and also providing services in New York 

City, we work in partnership with gateway 

institutions— synagogues, community centers, 

healthcare providers, schools and other 

organizations— to identify and reach out 

to those most vulnerable and serve them within 

their own neighborhoods and natural networks. 


Enriched by an extensive volunteer network, 

FEGS staff provide counseling, case management, 

community education, professional training, and 

referral services that help parents learn how to 

access benefits and advocate for children with 

special needs; help seniors and elderly individuals 

stay safely at home and in their community; 

educate and mentor youth about bullying, 

personal and family relationships, trauma, 

eating disorders and more; assist victims of 

domestic violence to achieve safety and economic 

stability; help families in financial crisis with 

food, clothing and emergency assistance; guide 

individuals as they navigate the health care 

system; and support families facing life-limiting 

or end-of-life illness. 

In these uncertain times, FEGS provides the 

services and supports that help individuals 

and families move out of crisis, attain greater 

self-sufficiency, cope with trauma and illness 

and have an enriched quality of life.


18,826 

INDIVIDUALS 

AND FAMILIES 

WERE STRENGTHENED 

THROUGH FEGS’ 

WORK ACROSS 

NEW YORK CITY 

AND LONG ISLAND 

10,000 

individuals who could not otherwise afford 

food for themselves and their families, more 

than double the number served last year, 

received groceries and holiday meals from 

five Long Island pantries 

1,003 

volunteers broadened the reach of FEGS’ 

services for individuals and families on 

Long Island. With critical support from 

UJA-Federation of New York, the Alex and 

Patricia Gabay Center for Jewish Family 

Continuity and others, FEGS partnered with 

60 Long Island synagogues, Jewish day schools, 

Jewish Community Centers, and other Jewish 

communal organizations to identify needs 

and assist vulnerable individuals and families 

within their communities 

472 

survivors of domestic violence received 

services at FEGS’ Center for Women and 

Families to help them achieve safety, 

economic security and self-sufficiency, 

made possible in part by the Lanie and 

Tom Blumberg Center for Women’s Health 

1,700 

seniors were able to “age in place” safely and 

with dignity in their homes and communities 

through FEGS’ Neighborhood Naturally Occurring 

Retirement Community (NNORC) Supportive 

Services Program 

$400,000 

in emergency assistance was provided to 1,300 

individuals, covering critical housing, medical 

and other expenses and helping families 

move from crisis to stability 

400 

individuals coping with chronic, life-limiting 

and terminal illness received counseling, help 

navigating the health care system and other 

supports through FEGS’ Partners in Dignity 

program, the Long Island Regional Care Center 

of the Jewish Healing and Hospice Alliance, 

an initiative of UJA-Federation of New York 

600 

parents learned to access benefits and become 

advocates for their child’s special needs 

71 

Yemeni Jews were rescued by HIAS and with the 

support of the Jewish community were resettled 

by FEGS in Monsey, NY, where they were able 

to practice their religion without oppression 

and receive language, health, educational, 

employment and counseling services to help 

them become new Americans 

4,720 

Jewish community members of all ages in Queens, 

Nassau and Suffolk Counties received social 

work assistance and educational programming 

and participated in volunteer initiatives through 

Partners in Caring, a community and synagogue 

partnership program supported by UJA-Federation 

of New York 

2,100 

youngsters actively engaged in meaningful 

mitzvah projects, from filling school backpacks 

to delivering holiday food to families in 

need— giving back and experiencing 

philanthropy firsthand 


Housing 

Having a place to call home is one of the 

most basic human needs. And for many, 

having not only a home but a supportive, 

nurturing living environment is essential for 

coping with life’s challenges, managing health 

conditions and achieving a fulfilling life. For 

more than three decades, FEGS has been a 

major provider of specialized housing programs 

and support services for people with mental 

illness, developmental disabilities, those who 

are deaf and/or blind, seniors, formerly homeless 

and low-income individuals and others with 

special needs. 

Each day, more than 1,500 people live with 

dignity and as independently as possible in one 

of many FEGS housing settings that integrate 

care into the community and celebrate residents’ 

cultures and traditions. Using a person-centered 

approach, FEGS housing and residential programs 


cover a broad spectrum, from 24-hour staff 

supervised residences to serve those with the 

greatest needs, to apartment living with ongoing 

supports for those able to live more independently. 

FEGS’ model of care focuses on helping residents 

develop key life skills, become integrated within 

the neighborhoods where they live, receive 

necessary medical and mental health care, 

connect with education and employment 

programs and become more self-reliant. 

This past year, with support from Manhattan 

Borough President Scott Stringer, New York City 

Council Member Rosie Mendez, the New York City 

Housing Development Corporation and the New 

York City Department of Housing Preservation and 

Development, FEGS launched a $4.4 million 

major renovation to modernize and green Tanya 

Towers, which provides a home for individuals with 

a range of sensory impairments and disabilities. 

FEGS is developing new models of innovative 

supportive and affordable housing that expand 

and diversify our residential portfolio, providing 

homes and communities for individuals with 

limited incomes and a range of special needs.


1,567 

PEOPLE LIVE IN A HOME THAT PROVIDES 

THE SUPPORT AND SERVICES THEY NEED 

FOR COMMUNITY INTEGRATION AND MORE 

INDEPENDENT LIVING 

1 

Nonprofit Developer of the Year Award 

from the New York Housing Conference 

and the National Housing Conference 

recognized FEGS’ three decades of 

leadership in providing specialized, 

supportive housing 

90% 

of people served in FEGS housing 

programs report that they are satisfied 

with the services they receive 

Rendering of Tanya Towers’ $4.4 million renovation, home to some 

140 individuals with a range of sensory impairments and disabilities. 

1,062 

people with a serious mental illness, 

298 people with a developmental disability 

and 207 people with hearing impairments, 

seniors and others were housed and 

received needed supports 

18-88 

age of individuals served in FEGS’ 

residential programs, with services and 

home environments designed to meet the 

needs of increasingly frailer, older adults. 

93% 

of residents with mental illness who 

leave FEGS’ housing go to supportive 

living environments, avoiding the risk 

of homelessness 

100% 

of individuals with developmental 

disabilities served in FEGS residential 

programs participate in community 

integration/inclusion to maximize their 

level of independence 

1st 

FEGS opened the first New York State 

Office of Mental Health specialized 

residence serving young adults with 

mental illness in New York City. This 

past year, 20% achieved the stability 

necessary to return home to their 

families, 20% obtained their high 

school diplomas and 60% are actively 

working towards their GED or high 

school diploma 


Home Care 

This is FEGS’ 32nd year of providing a 

range of compassionate personal care, 

home attendant and home companion 

services for the elderly, those with chronic 

illness and other individuals and families 

who need assistance at home through FEGS 

Home Attendant Services (HAS), FEGS Home 

Care Services (HCS), Inc. and Jewish Care 

Services of Long Island (JCSLI), Inc., all 

subsidiaries of FEGS. 

As advances in medical care, diet and 

lifestyle prolong life even for those with chronic, 

life-limiting or terminal illness, they can also 

come with the diminished ability for people 

to care for themselves and maintain their 

independence, as well as significant pressures 

on family members serving as primary caretakers. 


Skilled and certified home care attendants, 

registered nurses and care coordinators work 

with individuals and their families to identify 

and address their unique needs, helping with 

daily living skills, personal care, housekeeping 

and more. Elderly adults and individuals with 

disabilities also receive case management 

services that help them avoid placement in 

nursing homes. Recognizing the significant 

challenges facing family caregivers, FEGS 

provides critical support to family, friends, 

and relatives who are caring for a loved one 

who is physically frail, cognitively impaired, 

or developmentally or psychiatrically disabled. 

Over the past three decades, FEGS home care 

assistance has helped an estimated 10,000 

New Yorkers to continue living in their own 

homes, stay connected with their families and 

friends and avoid more costly institutional care. 

In addition, families with children at risk of 

placement in foster care receive homemaking 

services that help keep their families intact. 

As New York State transitions and redefines 

the provision of home care services to a 

managed care environment, FEGS is expanding 

its capacity to deliver both care coordination 

and direct care services through new models 

and collaborations with partners in the nonprofit 

sector, business, government, hospitals and 

managed care.


1,245 

ADULTS, SENIORS 

AND FRAIL ELDERLY 

SERVED BY 

FEGS HOME CARE 

SERVICES 

1,245 

individuals received long-term home care 

services: 

■ 81% are over the age of 55 

■ 97% have multiple medical diagnoses 

■ 54% need assistance with ambulation 

■ 62% have some degree of memory loss 

84 

elderly adults and individuals with disabilities 

remained in their communities because of 

services delivered through the Nursing Home 

Transition and Diversion (NHTD) Medicaid 

Waiver program 

533 

families with children at risk of placement in 

foster care received homemaking services, 

parent education and support through FEGS’ 

subsidiary Jewish Care Services of Long Island 

(JCSLI), helping families to remain together 

897 

individuals caring for family members at home 

were supported by FEGS’ caregiver support 

program: 

■ 75% are caring for elderly relatives 

■ 5% are grandparents or other relatives 

caring for a child 18-years-old or younger 

■ 20% are caring for an adult child or other 

relative with a developmental disability 



4,200 

VOLUNTEERS 

AND INTERNS 

ENHANCED 

FEGS’ CAPACITY 

TO PROVIDE 

SERVICES 

20 18 FEGS Health & Human Services 

ANNUAL REPORT 2011 | Inspiring Success 20 


466 

interns from 168 colleges and universities 

supported our work and obtained valuable 

on-the-job experience 

1,700 

job seekers attended 171 workshops provided 

by 37 UJA-Federation of New York’s Connect 

to Care volunteers 

200 

job seekers participated in a specially designed 

mentoring project as part of IBM’s 100-year 

anniversary of giving back 

98 

volunteers assisted with the planting and 

maintenance of flower and vegetable gardens 

at FEGS’ residences for people with 

special needs 

17,500 

items of food, clothing school supplies and 

other goods were collected by Long Island 

volunteers and distributed to those in need 

1,487 

people received new work attire, for many 

their only suit, and the confidence to succeed, 

through the Suited for Work boutique, a 

volunteer-run initiative supported by generous 

clothing manufacturers’ contributions 

1,200 

job seekers were mentored through I-Prep 

(Interview Practice and Review for Emerging 

Professionals), a volunteer program established 

at FEGS 12 years ago by Columbia University 

Business School students 

80 

professionals and NYU and Columbia graduate 

students provided weekly employment mentoring 

and financial counseling to welfare to work 

participants at FEGS 

1,960 

individuals participated in arts programming 

led by 60 artists and volunteers — including 

195 workshops, performances, readings and 

art exhibits — to showcase the work of people 

with disabilities coordinated through the 

Haym Salomon Arts Division 

1 

Roots&Branches intergenerational theater 

group of actors ages 20-85 performed for 

580 seniors at senior centers across 

New York City

Community 

Community 

Engaging the entire community through 

volunteer opportunities, internships and 

the arts enhances FEGS’ capacity to 

deliver vitally needed services for New Yorkers. 

More than 4,200 people donated their time and 

professional and personal skills to FEGS last 

year. Volunteers in New York City and Long 

Island helped prepare people for work, provided 

financial counseling, delivered food to families, 

provided companionship to seniors, mentored 

youth, taught literacy classes, planted gardens, 

operated the Suited for Work boutique to provide 

job seekers business attire, and so much more. 

Tens of thousands of hours, in addition to goods 

and services with a value in excess of several 

million dollars, are contributed annually by 

volunteers. 

FEGS’ renowned Susan R. Knafel Student 

Internship Program continues to provide 

supervised clinical and business internships 

to hundreds of undergraduate and graduate 

students from more than 168 colleges and 

universities throughout the tri-state area. 

Through FEGS’ Haym Salomon Division of 

the Arts, innovative models of performance and 

visual arts programming create opportunities 

INSPIRING SUCCESS 

for individuals of all ages, abilities and 

disabilities to emerge as artists — participating 

in performances, workshops, exhibits and other 

activities in theater, music, visual arts and 

creative writing. 

Bringing people of all ages together to share 

their knowledge, skills and experiences, through 

volunteering and the performing and visual arts, 

strengthens FEGS and the broader community. 




Infrastructure & Technology 

1,000,000 

GIGABYTES — 1 PETABYTE OF 

DIGITAL INFORMATION, RELAYED FROM 

SOME 350 LOCATIONS, ARE PROCESSED 

EACH YEAR AT FEGS THROUGH A 

NETWORK OF SOME 10 INFRASTRUCTURE 

SERVICES, ENOUGH SINGLE PAGE 

DOCUMENTS TO FILL 20 MILLION 

2 DRAWER FILING CABINETS. 

Delivering services with 

cost-efficiency, effectiveness and 

accountability makes it possible 

for FEGS to provide people-focused 

solutions that are more impactful 

for our community and society. 

By utilizing the latest technologies 

and other critical infrastructure 

supports, FEGS gains a unique 

capacity to adapt, innovate, and 

quickly establish new and more 

efficient models of vital services 

that address complex current and 

emerging health and social service 

needs. 

This year, FEGS IT, HR, and Staffing 

subsidiaries continued to provide 

essential infrastructure support 

and capacity-building services in 

technology, human resources and 

staffing to FEGS and more than 

one hundred other not-for-profit 

organizations. HR Dynamics, launched 

a new division, HRD Staffing, to help 

nonprofits with their recruitment and 

FEGS has created a network of 

subsidiary and affiliate corporations 

that provides home healthcare; home 

maker services; housing services; 

information technology; human 

resources; staffing services; and 

crisis management consultation: 

■ AllSector Technology Group, Inc. 

■ FEGS Holding Corp. 

■ FEGS Home Attendant Services, Inc. 

■ FEGS Home Care Services, Inc. 

human capital planning. AllSector 

Technology Group, established a new 

specialty Healthcare Practice to assist 

organizations in navigating the 

complex and significantly changed 

landscape of health technology 

and plan for a new Electronic 

Health Record System for FEGS. 

We continued this year to invest 

in building state-of-the-art IT 

infrastructure that supports FEGS’ 

network of services as well as our 

planning for the future, including 

creating a comprehensive data 

warehouse that will integrate data 

across the Agency's operations 

and support increasingly more 

sophisticated analyses of need, 

service provision and impact within 

and across the multiple populations 

we serve. Currently in development 

is a next generation Intranet 

Portal to support the agency’s 

administrative operations and 

advance communications. 

Subsidiaries & Affiliates 

■ HR Dynamics, Inc. 

■ Jewish Care Services of Long Island, Inc. 

■ NYSD Forsyth Housing Development 

Fund Company, Inc. 

■ NYSD Housing Development Fund 

Company, Inc. 

■ NYSD Rombouts Housing 

Development Fund Company, Inc. 

■ Staff Resources, Inc. 

■ Tanya Towers, Inc. 

■ Waverly Residence, Inc.

ASSETS 

Cash and Investments $ 39,366,271 

Accounts Receivable (net) 58,011,527 

Fixed/Other Assets 55,240,252 

TOTAL ASSETS $ 152,618,050 

LIABILITIES AND NET ASSETS 

Accounts Payable and Accrued Expenses $ 60,347,745 

Advances 16,667,471 

Mortgages and Bonds Payable 18,988,522 

TOTAL LIABILITIES $ 96,003,738 

Net Assets 

Fiscal Responsibility 

Balance Sheet 1 For the Year Ended June 30, 2011 Statement of Activities 1 For the Year Ended June 30, 2011 

Unrestricted $ 47,892,102 

Temporarily Restricted 7,036,274 

Permanently Restricted 1,685,936 

TOTAL NET ASSETS $ 56,614,312 

TOTAL LIABILITIES AND NET ASSETS $ 152,618,050 

1 

Based on Fiscal Year 2011 Audited Financial Statements 

Form 990 available upon request. 

2 

Includes Behavioral Health and Developmental Disabilities 

Outpatient & Clinical Services 

3 

Includes Employment/Workforce Development, Education/Youth, 

Family Services and Rehabilitation 

REVENUES 

Program Revenues and Support $ 260,841,877 

UJA-Federation of New York 5,862,599 

Contributions and Foundations 2,743,876 

TOTAL OPERATING REVENUES 269,448,352 

PROGRAM SERVICE EXPENSES 

Healthcare/Disabilities2 $ 84,372,484 

Human Services3 69,785,941 

Residential/Housing 50,313,108 

Home Care 34,224,080 

Various Other 910,172 

TOTAL PROGRAM SERVICES 239,605,785 

MANAGEMENT AND GENERAL 29,138,631 

FUND RAISING 536,644 

TOTAL SUPPORTING SERVICES 29,675,275 

TOTAL OPERATING EXPENSES 269,281,060 

OPERATING SURPLUS 167,292 

INVESTMENT INCOME 2,440,761 

CHANGE IN NET ASSETS 2,608,053 

NET ASSETS - BEGINNING OF YEAR 54,006,259 

NET ASSETS - END OF YEAR $ 56,614,312 


EMPLOYMENT | EDUCTION & YOUTH | HEALTH & DISABILITIES | FAMILIES | HOUSING | HOME CARE | COMMUNITY 

Supporting Partners 

22 FEGS | Health & Human Services 

FEDERAL 

U.S. Department of Agriculture 

U.S. Department of Housing 

and Urban Development 

U.S. Department of Labor 

U.S. Department of State, Office 

of Refugee Resettlement 

U.S. Social Security Administration 

STATE 

New York State Department of Health 

New York State Department of Labor 

New York State Education Department 

New York State Office for People 

with Developmental Disabilities 

New York State Office of Alcohol 

and Substance Abuse Services 

New York State Office of Family 

and Children Services 

New York State Office of Mental Health 

New York State Office of Parks, 

Recreation & Historic Preservation 

New York State Office of Temporary 

and Disability Assistance 

LOCAL 

Nassau County Department of Mental 

Health, Chemical Dependency and 

Developmental Disability Services 

Nassau County Department of Social 

Services 

New York City Administration 

for Children’s Services 

New York City Department for 

the Aging 

New York City Department 

of Cultural Affairs 

New York City Department of Education 

New York City Department of Health 

and Mental Hygiene 

New York City Department of Youth 

and Community Development 

New York City Human Resources 

Administration 

Suffolk County Department 

of Health Services 

FOUNDATION/VOLUNTARY COMMUNITY 

Andrew H. & Ann R. Tisch Foundation 

Andrus Family Foundation 

Annie E. Casey Foundation 

BNY Mellon Community Partnership 

Bonnie Englebardt Family Charitable Trust 

Bronx RHIO, Inc. 

Brooke Jackman Foundation 

Donna and Marvin Schwartz Foundation 

Edith Meiser Foundation 

Fidelity Charitable Trust 

Ford Foundation 

GAP Foundation Money for Time Program 

Geraldine Stutz Trust 

Hebrew Immigrant Aid Society - HIAS 

Hedge Fund Cares 

Henry & Elaine Kaufman Foundation 

Henshel Foundation 

J.E. & Z.B. Butler Foundation 

Jan Cohen Memorial Foundation 

Jewish Women’s Foundation of NY 

Jobs First NYC 

Joseph Leroy and Ann C. Warner Fund 

JPMorgan Chase Foundation 

Mayor's Fund to Advance New York City 

Mazer Family Fund Foundation 

Melvin & Eunice A. Miller Foundation 

Mid Atlantic Arts Foundation 

Neuberger Berman Foundation 

New Visions for Public Schools 

New York City Center for Economic 

Opportunity 

New Yorkers For Children 

New York State Industries for the 

Disabled, Inc. - NYSID 

Newsday Charities 

NFL Charities 

Nussbaum Family Foundation, Inc. 

Paul Rapoport Foundation 

Peter J. Solomon Family Foundation 

Pine Tree Foundation 

Pinkerton Foundation 

Puffin Foundation 

R&M Goldberg Family Foundation, Inc. 

Richard Grand Foundation 

Robert and Florence Kaufman 

Foundation Inc. 

Robin Hood Foundation 

Samuel H. Christenfeld Foundation, Inc. 

Saul and Marion Kleinkramer Foundation 

Savino Family Limited Partnership 

Schlosstein-Hartley Family Foundation 

South Nassau Communities Hospital 

Stella and Charles Guttman 

Foundation, Inc. 

Steven J. and Robin Rotter Family 

Foundation 

Sylvia & Robert Scher Charitable 

Foundation 

Tarnopol Family Foundation 

The Baxt Family Trust 

The Donald and Barbara Zucker 

Family Foundation 

The Fraenkel Family Foundation 

The Frances & Benjamin Benenson 

Foundation, Inc. 

The Geraldine Stutz Trust, Inc. 

The Heckscher Foundation for Children 

The Jerome Robbins Foundation, Inc. 

The Jewish Federations of North America 

The Kraus Family Foundation 

The Lucius N. Littauer Foundation 

The Mary Duke Biddle Foundation 

The Nancy Quinn Fund: A Project 

of A.R.T./New York 

The Reba Judith Sandler Foundation Inc. 

The Winston Foundation, Inc. 

Tiger Foundation 

UJA-Federation of New York 

Aaron & Clara G. Rabinowitz 

“C” Fund 

Arthur L. & Camille C. Friedman Fund 

Brookdale Foundation Fund 

David M. Heyman Fund 

Domestic Legacies Fund 

Economic Response Fund 

Florence & Arthur J. Schwartz Fund 

for the Aged 

General Operating 

Jean & Albert Nerken Human 

Service Fund 

Lorenz Hart Fund 

Music for Youth Fund

We are enormously grateful for the generosity of the FEGS Board of Directors, 

UJA-Federation of New York, government, business, foundations, the voluntary 

community and the many individuals, families, and friends whose support is 

so vital to the FEGS network of health and human services. 

New York Times 100 Neediest 

Cases Fund 

Norman Goetz Experimental Fund 

Peggy & Alan Tishman Fund 

for the Aged 

Rose F. & I. Victor Burger Fund 

Rose Reinheimer Fund 

Ruth and Michael Saphier Fund 

Ruth U. Samuel Fund 

William V. and Frances S. Karp Fund 

United Way of Long Island 

United Way of New York City 

BUSINESS & CORPORATE COMMUNITY 

31 SWEEP LLC 

AAA Management Corp. 

Access Staffing, LLC 

Ace Atlas Corporation 

Admore Air Conditioning 

AFGO Mechanical 

Alexander Wolf & Son 

AllSector Technology Group 

Alpine Associates Advisors 

Amtrust Realty Corp. 

Anderson Kill & Olick, PC 

Andrews International Security 

AON 

Arch Insurance 

AREA Property Partners 

ARI Products, Inc. 

ARS 

A-Squared Architecture 

Atlas-Acon Electric Service Corp. 

A-Val Architectural Metal III, LLC 

Bank of New York Mellon 

BDO USA, LLP 

Bestcare, Inc. 

Big Deal Furniture 

Bloomberg, L.P. 

Bonafide Estates Inc. 

CBRE - CB Richard Ellis 

Chartis 

Chem Rx 

Clune Construction 

Consolidated Carpet 

Consolidated Edison Company of NY, Inc. 

Custom Healthcare Solutions, LLC 

Davis, Graber, Plotzker & Ward LLP 

Deloitte 

DockBuilders, L.U. 

Durotech Construction 

Empire Merchants, LLC 

Eurotech Construction 

Executive Snow Control 

Fabrikant International Corporation 

Falak Pharmacy 

Family Management Corporation 

Frank Crystal & Company 

Garfunkel, Wild 

Glatt World 

Global Communication Services 

Goldberg Weprin Finkel Goldstein LLP 

Goldman Sachs 

Great Ambulette Service, Inc. 

Greenberg Traurig 

Greenlight Capital 

Grubman Indursky & Shire PC 

HR Dynamics, Inc. 

Hub International Northwest 

IBM Employee Services Center 

Integrated Systems and Power 

Incorporated 

Interstate Mechanical Services 

Island Fire Sprinkler 

Jack Resnick & Sons, Inc. 

Jeannie Gerzon Associates Inc. 

Joel Isaacson & Co. 

Kramer Levin Naftalis & Frankel LLP 

Lester Schwab Katz & Dwyer, LLP 

Linear Technologies 

Loeb & Troper 

Manpower International, Inc. 

Marsh Inc. 

McAloon & Friedman, PC 

Michael Borruto General Contractor Inc. 

Middleberg Communications, LLC 

Midwood Investment & Development 

Milliman, Inc. 

National Janitorial Property Mgmt, LLC 

NBA 

Newmark Grubb Knight Frank 

O&I Electrical Maintenance 

Pace University 

Palm Bay International 

Paramount Group, Inc. 

Pavarini North East Construction Co. 

Peckar & Abramson, PC 

Penguin Air Conditioning Corp. 

Pierpont Mechanical Design Corp. 

Praise Ministry, Inc. 

PricewaterhouseCoopers LLP 

Prudential-Elliman Real Estate 

RDW Group, Inc. 

Ricoh 

Robert B. Samuels Inc. 

Robert Derector Associates 

Rossmil Associates LP 

Scott B. Corporation 

Seix Investment Advisors 

Structure Tone Inc. 

SunTrust Banks, Inc. (Seix) 

TEK Architects 

T.U.C. Management Company, Inc. 

Taconic Investment Partners LLC 

TD Bank, N.A. 

The Durst Organization 

Tobin Woodworking, Inc. 

Travelers Bond & Financial Products 

U.S. Food Service 

United Capital Corp. 

United Healthcare of the North East 

Unity Electric Co., Inc. 

VVA Project Managers & Consultants 

Vornado Office Management 

Walmart 

W.B. Mason 

Wachtell, Lipton, Rosen & Katz 

Westerman Ball Ederer Miller & 

Sharfstein 

Wilson, Elser, Moskowitz, Edelman, 

& Dickenstein 

World Class Business Products 

We thank the hundreds of additional 

donors who generously support 

our work. 

PARTNERS 


BOARD/OFFICERS 

PRESIDENT 


CHAIRMAN 

Joseph Stein, Jr. 

SECRETARY 

George Asch 

TREASURER 

Burton M. Strauss, Jr. 

EXECUTIVE COMMITTEE 

Joseph Stein, Jr., Chair 

Thomas A. Blumberg 

Martin I. Bresler 

Andrew R. Brownstein 

Lynn Halbfinger 

Richard D. Isserman 

Howard M. Liebman 


Michael S. Preston 

Patricia B. Silverstein 

BOARD MEMBERS 

Board of Directors — Executive & Senior Management Staff 

Allen Alter 

Lynn Berger 

Edward A. Brill 

Barry K. Fingerhut 

Feliks Frenkel 

Alex Gabay 

Benjamin Ira Gertz 

H. David Goodman, M.D. 

Barry M. Gosin 

Allen Greenberg 

Brian A. Kane 

Bobi Klotz 

Harry M. Lander, Ph.D. 

Deborah Slaner Larkin 

Robert O. Lehrman 

M. Joseph Levin 

Tara Walpert Levy 

Nancy Locker 

Judith Rose Margulies 

Jonathan N. Schulhof 

Jason E. Silvers, M.D. 

James W. Wetzler 

Arlene Wittels 

David E. Wolkoff 

– 

PRESIDENT/CHAIRMAN EMERITUS 

James S. Tisch 

– 

EMERITUS 

William L. Bernhard 

Sandra Cahn 

Florence Daniels* 

Morton Getman 

Alice Rush Levy* 

Morton Moskin 

Nanette Scofield 

*Deceased 

– 

EXECUTIVE CONSULTANT 

Alfred P. Miller 


EXECUTIVES 

CHIEF EXECUTIVE OFFICER 

Gail A. Magaliff 

EXECUTIVE VICE PRESIDENT 

Ira Machowsky 

CHIEF FINANCIAL OFFICER 

Angela R. Falcone 

CHIEF HEALTHCARE POLICY 

Jonas Waizer, Ph.D. 

SENIOR VICE PRESIDENTS 

Cary Alex 

Work Services 

Carolyn Cocotas 

Quality Assurance & Corporate 

Compliance 

Virginia G. Cruickshank 

Employment, Career 

& Workforce Development 

Amy Dorin 

Behavioral Health Services 

Peg Moran 

Residential and Housing Services 

Jill Moscowitz 

General Counsel 

Judith Pincus 

WeCARE Services 

Lee Rambeau 

Developmental Disabilities 

& Home Care Services 

VICE PRESIDENTS 

Esther-Ann Asch 

Community & Foundation Relations 

Julie Farber 

Planning, Policy & Special Initiatives 

Yolanda L. Robano-Gross 

Developmental Disabilities, Residential 

Courtney Hawkins 

Education & Youth Services 

Michael Kirshner 

Controller 

Teo Norman 

Healthcare Fiscal 

& Business Operations 

Kathy Rosenthal 

Family Services 

& Long Island Regional Operations 

Marvin A. Sperling 

Communications/Media Services 

SENIOR MANAGEMENT 

ASSOCIATE VICE PRESIDENTS 

Jennifer Baron 

Grants Development 

Bryan Caulfield 

Facilities & Real Estate Services 

Howard Chesloff 

Work Services 

Charles Cohen 

Associate Controller/Budget 

Daniel W. Connor 

Behavioral Health Residential Services 

Peggy DeMartino 

Program & Support Staff, DD* 

Francecsca Fiore 

Health Care, Finance 

& Administrative Services 

Sharon Frazier 

Day & Family Support, Bronx, DD* 

Robert Greenberger 


& Long Island Regional Operations 

Andy Grossman 

Purchasing & Office Services 

Ronald Kaplan 

Behavioral Health Services, Suffolk 

Tamara Klein 

Vocational Services, Work Services 

Meryl Kordower 

Employment & Career Services 

Stephen Krown 

Contract Development, Work Services 

Harry Nussbaum 

Day & Consumer Services, DD* 

Steven Rutter 


Queens & Nassau 

Roberta Siegel 


Manhattan & Brooklyn 

Gabriele Sofos, M.D., RPA-C 


Ellen Stoller 

Community, Training 

& Consumer Affairs 

Marjorie Stuckle, Ph.D. 

Behavioral Health Services, Bronx 

Luminita Tatu-Castlen 

Business & Administration, 

Employment 

Boris Vilgorin 

Behavioral Health Administration 

Marilyn Weinstock 

Quality Measurement, Improvement 

& Program Audit 

Karen Zuckerman 

Student Internship & Volunteer 

Programs 

ASSISTANT VICE PRESIDENTS 

David Bernstein 

Back to Work, Bronx 

Andrew Brown 

Business Operations 

Alison Clarke 


Aileen Hoffman 


Robert Iglesias 

Real Estate & Facility Planning 

John Kirkland 

Employment - WorkForce 1 

Maura McGrath 

Corporate Compliance 

& Special Investigations 

Allison Messina 


Geraldo Ramos 


Sheryl Silver 


Martin Sussman 


— 

MEDICAL DIRECTOR 

Lewis A. Greenly, M.D., Ed.M. 

*DD – DEVELOPMENTAL DISABILITIES 

SERVICES

2011 FEGS ANNUAL REPORT 

Design and Photography by FEGS Media/Communications Services 

Copyright © 2012 FEGS Health & Human Services 

Executive Offices Long Island Services Administrative Offices 

315 Hudson Street, New York, NY 10013 6900 Jericho Turnpike, Syosset, NY 11791 

212.366.8400 TTY 212.524.1789 

www.fegs.org 

516.496.7550

A beneficiary of Good together TM

2011 Annual Report - FEGS

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