Service Plan - Finance
Service Plan - Finance
Service Plan - Finance
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Thermo Scientific<br />
Support <strong>Plan</strong>s will:<br />
• Improve productivity<br />
• Increase equipment uptime<br />
and utilization<br />
• Extend equipment lifetime<br />
• Maintain peak performance<br />
• Lower cost of ownership<br />
• Provide convenient access to<br />
quality service and parts<br />
Thermo Scientific <strong>Service</strong>s<br />
<strong>Service</strong> Support for Laboratory Equipment<br />
Maintaining your laboratory equipment is crucial<br />
to the overall productivity of your lab, the long-term<br />
performance of your equipment and your total cost of<br />
ownership. We offer a variety of support plans to best<br />
suit the individual needs of your laboratory.<br />
Extended Warranty<br />
Extend original equipment warranty<br />
Total Care <strong>Plan</strong><br />
Assure optimal performance after warranty expires<br />
Preventative Maintenance <strong>Plan</strong><br />
Ensure preventive annual maintenance<br />
Depot Repair <strong>Plan</strong><br />
Receive practical, low-cost options for non-critical equipment
Equipment List Price Range<br />
Lower Upper<br />
<strong>Service</strong> Location<br />
Extended Warranty Part<br />
Number<br />
Preventive<br />
Maintenance/Calibration<br />
Part Number<br />
Total <strong>Service</strong> Part<br />
Numbers<br />
1,000.00 1,500.00 Depot <strong>Service</strong> MSVC999000 MSVC999029 MSVC999058<br />
1,500.01 2,000.00 On-Site <strong>Service</strong> MSVC999001 MSVC999030 MSVC999059<br />
2,000.01 2,500.00 On-Site <strong>Service</strong> MSVC999002 MSVC999031 MSVC999060<br />
2,500.01 3,000.00 On-Site <strong>Service</strong> MSVC999003 MSVC999032 MSVC999061<br />
3,000.01 3,500.00 On-Site <strong>Service</strong> MSVC999004 MSVC999033 MSVC999062<br />
3,500.01 4,000.00 On-Site <strong>Service</strong> MSVC999005 MSVC999034 MSVC999063<br />
4,000.01 4,500.00 On-Site <strong>Service</strong> MSVC999006 MSVC999035 MSVC999064<br />
4,500.01 5,000.00 On-Site <strong>Service</strong> MSVC999007 MSVC999036 MSVC999065<br />
5,000.01 5,500.00 On-Site <strong>Service</strong> MSVC999008 MSVC999037 MSVC999066<br />
5,500.01 6,000.00 On-Site <strong>Service</strong> MSVC999009 MSVC999038 MSVC999067<br />
6,000.01 6,500.00 On-Site <strong>Service</strong> MSVC999010 MSVC999039 MSVC999068<br />
6,500.01 7,000.00 On-Site <strong>Service</strong> MSVC999011 MSVC999040 MSVC999069<br />
7,000.01 7,500.00 On-Site <strong>Service</strong> MSVC999012 MSVC999041 MSVC999070<br />
7,500.01 8,000.00 On-Site <strong>Service</strong> MSVC999013 MSVC999042 MSVC999071<br />
8,000.01 8,500.00 On-Site <strong>Service</strong> MSVC999014 MSVC999043 MSVC999072<br />
8,500.01 9,000.00 On-Site <strong>Service</strong> MSVC999015 MSVC999044 MSVC999073<br />
9,000.01 9,500.00 On-Site <strong>Service</strong> MSVC999016 MSVC999045 MSVC999074<br />
9,500.01 10,000.00 On-Site <strong>Service</strong> MSVC999017 MSVC999046 MSVC999075<br />
10,000.01 10,500.00 On-Site <strong>Service</strong> MSVC999018 MSVC999047 MSVC999076<br />
10,500.01 11,000.00 On-Site <strong>Service</strong> MSVC999019 MSVC999048 MSVC999077<br />
11,000.01 11,500.00 On-Site <strong>Service</strong> MSVC999020 MSVC999049 MSVC999078<br />
11,500.01 12,000.00 On-Site <strong>Service</strong> MSVC999021 MSVC999050 MSVC999079<br />
12,000.01 12,500.00 On-Site <strong>Service</strong> MSVC999022 MSVC999051 MSVC999080<br />
12,500.01 13,000.00 On-Site <strong>Service</strong> MSVC999023 MSVC999052 MSVC999081<br />
13,000.01 13,500.00 On-Site <strong>Service</strong> MSVC999024 MSVC999053 MSVC999082<br />
13,500.01 14,000.00 On-Site <strong>Service</strong> MSVC999025 MSVC999054 MSVC999083<br />
14,000.01 14,500.00 On-Site <strong>Service</strong> MSVC999026 MSVC999055 MSVC999084<br />
14,500.01 15,000.00 On-Site <strong>Service</strong> MSVC999027 MSVC999056 MSVC999085<br />
15,000.01 15,500.00 On-Site <strong>Service</strong> MSVC999028 MSVC999057 MSVC999086<br />
15,500.00<br />
Available upon request from Fisher <strong>Service</strong> Division<br />
Step 1: Choose the line that equipment list price falls between using column A and B<br />
Step 2: Choose the part number that corresponds to requested service contract plan<br />
Step 3: Enter part number in quote and select quantity of up to 5 years of coverage plan<br />
Thermo Scientific <strong>Service</strong>s<br />
<strong>Service</strong> Support for Laboratory Equipment<br />
2009 Thermo Scientific <strong>Service</strong>s Support <strong>Plan</strong>s for Laboratory Equipment Contract Offering
Extended Warranty<br />
Extend your manufacturer warranty with the Extended<br />
Warranty <strong>Plan</strong>. With this plan you can choose up to 5 years<br />
additional coverage for your lab equipment.<br />
Total <strong>Service</strong><br />
The Total <strong>Service</strong> <strong>Plan</strong> is our most comprehensive support plan<br />
for lab equipment. This plan minimizes downtime by providing<br />
responsive on-site service through annual preventative<br />
maintenance performed by factory certified service<br />
technicians. The Total <strong>Service</strong> <strong>Plan</strong> assures optimal<br />
performance of your equipment at a fixed annual cost that<br />
makes it easy to budget for equipment support expenses.<br />
Preventative Maintenance<br />
The Preventative Maintenance plan provides thorough annual<br />
preventative maintenance by certified service technicians. Our<br />
specialist will inspect, clean check and adjust all covered<br />
equipment and run all appropriate tests to ensure that your lab<br />
equipment continues to meet the manufacturer’s performance<br />
standards. While this plan does not cover the cost of repairs, it<br />
will assure you of priority service.<br />
Thermo Scientific product names and product families covered by these plans include:<br />
Product Names<br />
Barnstead <br />
Fisher Isotemp ®<br />
Forma ®<br />
Harris ®<br />
Heraeus ®<br />
Hybaid<br />
IEC ®<br />
Jewett ®<br />
Jouan<br />
PFLESVCSPLNMIC0209<br />
Lab-Line <br />
Lindberg/Blue M <br />
Napco<br />
Precision <br />
Puffer Hubbard ®<br />
Revco ®<br />
Savant ®<br />
Sorvall ®<br />
Product Families<br />
Biosafety Cabinets<br />
Centrifuges<br />
CO 2 Incubators<br />
Cryopreservation<br />
Environmental Chambers<br />
Freeze Dryers<br />
Furnaces<br />
General Purpose Incubators<br />
Refrigerators and Freezers<br />
© 2009 Thermo Fisher Scientific Inc. All rights reserved. All trademarks are the property of Thermo Fisher Scientific Inc. and its subsidiaries. Specifications,<br />
terms and pricing are subject to change. Not all products are available in all countries. Please consult your local sales representative for details.<br />
Key features include:<br />
• Priority on-site repair<br />
• All labor, parts and travel time covered 100%<br />
• Priority depot repair<br />
• Unlimited priority phone and e-mail support<br />
Key features include:<br />
• Priority on-site repair<br />
• Annual on-site preventative maintenance<br />
• All labor, parts and travel time covered 100%<br />
• Priority depot repair<br />
• Unlimited priority phone and e-mail support<br />
Key features include:<br />
• Annual on-site preventative maintenance<br />
• Priority scheduling for time and material on-site<br />
repair<br />
• Priority scheduling for time and material depot<br />
repairs<br />
• Phone and e-mail support<br />
• 15% discount on time and material<br />
If you have no service plan with us, we can still get your equipment up and running fast.<br />
For university departments that do not have a service plan, simply call your on-site Fisher Customer <strong>Service</strong><br />
Representative to initiate a service call. You will receive:<br />
• Prompt on-site repair service<br />
• <strong>Service</strong>s provided by a factory-trained technician<br />
• Original factory certified parts used for all repairs<br />
• Convenient use of university short codes, eliminating administrative work<br />
Our goal is to minimize equipment downtime and improve staff productivity with Thermo Scientific <strong>Service</strong>s. For those<br />
interested in a fixed-service plan and to avoid financial surprises associated with equipment repairs, please request a<br />
service plan quote from your Fisher Sales Representative.<br />
To place orders visit the M-marketsite at https://wolverineaccess.umich.edu<br />
For cutomer service, call (734) 615-6767<br />
To fax an order, use (734) 615-6877<br />
Email: fishercs@umich.edu<br />
Ultra-low temperature freezers<br />
Microplate Instrumentation<br />
Molecular Biology<br />
Ovens and Vacuum Ovens<br />
Shakers, Stirrers and Mixers<br />
Vacuum Concentrators<br />
Water Baths<br />
Water Purification<br />
www.thermo.com/supportplans
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