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and the education and training of pharmacy undergraduates and postgraduates might<br />

provide a path towards a further consolidation of pharmacy’s place in well co-ordinated<br />

health (and social) care delivery.<br />

However, the main point to stress here is that towards the end of the 20 th century<br />

continuing technical and social change (including the development of computer based<br />

stock control and dispensing systems and electronic individual health records, coupled<br />

with growing consumer demands for personally focused care) created further pressure<br />

for adaptation. Community pharmacy is responding by moving more in the direction of<br />

person centred health service delivery, while maintaining and where possible improving<br />

the efficiency and effectiveness of medicines supply.<br />

Examples of the pharmacy service developments being explored across the world relate<br />

to the identification and management of circulatory disease risks and, as alluded to<br />

earlier, support for adherence and appropriateness in medicines taking. This is especially<br />

important in long term condition related contexts such as asthma, COPD, diabetes and<br />

Parkinson’s disease case management. Such innovations could help assure affordable<br />

future public health improvement, although as the next main section of this analysis<br />

indicates their successful introduction into commonly accepted practice faces many<br />

barriers. They range from legal and regulatory inflexibilities to present (socially defined,<br />

and hence modifiable) public preferences for medically led care. The historical record<br />

also identifies professional resistance to adopting new practices as an additional hurdle<br />

to be overcome in most if not all settings.<br />

The latter may even exist in a proportion of those responsible for pharmacy education.<br />

However, there can be no doubt that during the twentieth century pharmacy has been<br />

able to achieve change. Positive progress has taken place, albeit on occasions at a cost<br />

to not only those professionals least able to accommodate new ways of working but<br />

to members of the public reluctant to accept new service relationships. It would be too<br />

great a task to attempt to report comprehensively on a hundred years of global community<br />

pharmacy adaptation to new needs and opportunities. But the selected examples<br />

below offer an overview of the processes involved, and their impacts upon societies and<br />

people in them.<br />

Changing the face of pharmacy in Russia and Central and eastern Europe<br />

In the two decades leading up to 1917 pharmacists were in a challenged position in<br />

Russia. This was because of growing competition from foreign pharmaceutical manufac-<br />

38

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