OVERSEAS OPERATIONS OFFICER

OVERSEAS OPERATIONS OFFICER
Job Title: Overseas Operations Officer
Reporting to: Head of Operations & Managing Director
Responsible to: Head of Operations & Managing Director
Location: Frontier Headquarters, London
PRIMARY FUNCTION
To assist the Head of Operations in the operation and administration of Frontier’s overseas
conservation, teaching & community projects, expeditions and country HQ’s. The role includes the
day to day support for the field projects including budgets, equipment, communications,
procurement, staff and transportation and also comprises a large element of human resources for
both the overseas projects and London HQ.
GENERAL OUTLINE OF THE ROLE
Manage the following with the assistance from the Overseas Operations team;
- Recruitment, interviewing, briefing, training and ongoing development of staff in the field and
in the head office.
- Ensuring the smooth running of the overseas projects through efficient organization of
recruitment and reporting systems;
- Collating and reviewing internal reports and equipment inventories from projects;
- Sourcing, purchasing, and despatching equipment for field projects and London office;
- Communication with overseas projects, expeditions and country HQ’s;
MAIN DUTIES & RESPONSIBILITIES
Human resources:
- Manage online job vacancies and advertising and current staff profiles;
- Arrange and conduct all London and field staff interviews and make recruitment decisions;
- Prepare staff contracts and documentation, ensure all relevant paperwork is completed
before deployment;
- Developing, planning and implementing the Field Staff Training days (minimum 10 per year)
for volunteers;
- Assist in the preparation and processing of staff wages;
Operations:
- Communicate via situation reports and phone calls to all field projects, expeditions and
country HQ’s;
- Ensure that all communications are recorded effectively;
- Monitor project activities through reporting and updating system and advise or enforce
change as necessary;
- Ensure that internal reports are provided in the correct format and on time;
- Monitor projects through reporting system and advise or enforce change as necessary;
Logistics:
- Collate requests for equipment from staff and provide feedback;
- Identification of suppliers and the purchase of equipment for projects and London;
FRONTIER, 50-52 Rivington Street, London, EC2A 3QP. United Kingdom
T: +44 (0) 207 613 2422 - F: +44 (0) 207 613 2992

- Managing invoices for equipment purchases (in cooperation with the Accounts Department);
- Sourcing potential sponsors and donors of equipment;
- Oversee and coordinating the packing and despatch of equipment to field projects,
expeditions and country HQs;
- Advise on repair and supply queries from project staff.
Others:
- Assist other London HQ staff, as necessary, including presenting at volunteer recruitment
sessions and assisting at quarterly Briefing Weekend and Training Weekend;
- Any other tasks as required by the Head of Operations or Managing Director.
TERMS & CONDITIONS
Contract Duration: £12,000 – £15,000 p.a.
Appointments will normally be made at the bottom of the range
Accommodation: N/A
Travel: N/A
Insurance & Admin: N/A
Subsistence: Possibility of overseas placement on a Frontier research programme upon
completion of contract according to background.
Training: N/A
JOB SPECIFICATION
Qualifications
Education/Knowledge:
ESSENTIAL DESIRABLE
- Educated to degree level in a
relevant social science or
environmental discipline
Experience: - Office and administration
experience
- Managing a team of staff and
resources
- Proven logistical coordination
abilities
- Recruitment and preparing
contractual agreements
- Working in a dynamic environment
as part of a small team
- Experience of working in difficult
field research conditions in a
developing country
- Knowledge of conservation, travel
and development issues
- Working as part of a team
Skills: - Excellent report-writing and
presentation skills
- Excellent numerical skills
- Relevant Masters degree
- Working with NGOs
- Fund-raising through donor
agencies
- Writing promotional material
- Hold a full, clean driving licence
- French, Spanish, Cambodian,
Kiswahili, Fijian or Malagasy
FRONTIER, 50-52 Rivington Street, London, EC2A 3QP. United Kingdom
T: +44 (0) 207 613 2422 - F: +44 (0) 207 613 2992

- Strong administrative and time
management skills
- Ability to work without supervision,
and to be a proactive team member
- Good IT skills, particularly a good
working knowledge of spreadsheets
and word processing
Personal Attributes: - Commitment to conservation
- Flexible approach
- High attention to detail
- Sense of humour
language skills
- Scuba diving and scuba diving
equipment maintenance
- Understanding of basic
equipment maintenance
FRONTIER, 50-52 Rivington Street, London, EC2A 3QP. United Kingdom
T: +44 (0) 207 613 2422 - F: +44 (0) 207 613 2992