Standard Operating Procedures - Flathead County, Montana

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• Euthanasia techniques and the control and use of euthanasia drugs • Equipment and procedures used at an animal shelter in the care and control of animals • Procedures used for medicines, narcotics, and other controlled substances • State and local codes, ordinances and regulations governing quarantine, impounding, care, and disposal of animals Ability to: • Prepare animals for surgery, assist with surgery, and care for animals post-surgery • Induce and monitor animals given anesthesia • Sterilize equipment used in the animal hospital • Identify normal and abnormal animal behavior and symptoms of rabies and other animal disorders • Euthanize animals and obtain Montana State Euthanasia Certification 17
CODE OF CONDUCT 1. It is the duty of staff members to act in a professional manner in both conduct and appearance. Members will be governed by reasonable and ordinary rules of good conduct and behavior and will not commit any act tending to bring reproach and discredit upon the Department. 2. All animals are to be treated humanely. Any animal abuse will result in disciplinary action. 3. Each staff member will provide courteous, prompt, and efficient customer service. Staff members will be courteous, civil, and respectful to each telephone contact, and all visitors. 4. Each staff member will be in proper attire when on duty and attention to personal hygiene is expected. 5. Each staff member will report for duty on time each scheduled day unless the member is ill or has made prior arrangements with the Shelter Director to be late or absent. 6. A staff member that is a disruptive influence in the Department is subject to disciplinary action. Staff members will be courteous and respectful toward each other and treat each other as professionals. Gossiping and backbiting is disruptive to the Department and will be grounds for disciplinary action. Staff members will not criticize in public nor make derogatory remarks, oral or written, about actions or orders of a supervisor or staff members within the Department. Staff members will not publicly criticize the actions of any person with whom they may be dealing. 7. Each staff member will observe the County ordinances as related to animals. Any staff member found guilty in violation of an ordinance will be subject to disciplinary action. 8. All staff members are responsible for being aware of all policies, rules and regulations concerning the Department. All staff members will familiarize themselves with the laws and ordinances pertaining to animal welfare and animal control. 18
Page 1 and 2: Standard Operating Procedures Curre
Page 3 and 4: LOCATION: 225 CEMETERY ROAD, KALISP
Page 5 and 6: Flathead County Animal Shelter Fee
Page 7 and 8: SHELTER DIVISION DIRECTOR PAGE 2 Ap
Page 9 and 10: d. Assist with the adoption of Shel
Page 11 and 12: Flathead City-County Health Departm
Page 13 and 14: Flathead City-County Health Departm
Page 15 and 16: • Deal with the public in a pleas
Page 17: • Schedules appointments for spay
Page 21 and 22: SAFETY PROCEDURES All safety rules
Page 23 and 24: SAFETY PROCEDURES IN THE OFFICE 1.
Page 25 and 26: FLATHEAD COUNTY ANIMAL SHELTER OPEN
Page 27 and 28: may be given first priority if the
Page 29 and 30: Flathead County Animal Shelter Anim
Page 31 and 32: Prior to entering this area shelter
Page 33 and 34: Adoption Room The adoption room co
Page 35 and 36: Flathead County Animal Shelter Cat
Page 37 and 38: Flathead County Animal Shelter Ongo
Page 39 and 40: FLATHEAD COUNTY ANIMAL SHELTER EUTH
Page 41: An annual renewal notice, sent to t

Standard Operating Procedures - Flathead County, Montana

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