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Florida's Turnpike 50 Year Celebration

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Florida Department of Transportation<br />

605 Suwannee Street<br />

Tallahassee, Florida 32399-04<strong>50</strong><br />

(8<strong>50</strong>) 414-4590<br />

www.myflorida.com<br />

Florida Department of Transportation,<br />

<strong>Turnpike</strong> Enterprise Headquarters<br />

Milepost 263, Florida’s <strong>Turnpike</strong><br />

Turkey Lake Service Plaza<br />

Building 5315<br />

PO Box 613069<br />

Ocoee, Florida 34761<br />

(407) 532-3999<br />

Toll Free: (800) 749-7453<br />

www.Floridas<strong>Turnpike</strong>.com<br />

04032 | PL | 07


florida in the 1940s<br />

— a tiMe and place<br />

ripe for a turnpike<br />

Marking the route of florida’s turnpike,<br />

May 28, 1956: okeechobee cowboys use trucks<br />

to stretch woven wire fence before nailing<br />

it to poles placed in the ground.<br />

Looking back to the 1940s, World War II had come to an end, the United<br />

States had a new President, and the state of Florida was flourishing.<br />

The state’s population had more than doubled over that of the previous<br />

decade, tourism was increasing, and the<br />

citrus industry was recovering from a<br />

harsh freeze early in the decade. Though<br />

the growth in residents and visitors was<br />

a good, healthy thing for the state, it<br />

brought with it a problem – an over-burdened highway system. But<br />

several things were working in favor of a solution to this problem.<br />

First, the war had invigorated the state’s economy, and highway<br />

construction was increasing in preparation for a post-war environment.<br />

Also, during this time Florida businessman Charles B. Costar had<br />

watched as the state’s population had grown and the roadways had become<br />

increasingly congested. Costar had a vision to build a turnpike, similar to<br />

the one he had just driven on while vacationing in Pennsylvania.<br />

Finally, Governor Fuller Warren had just seen his 1949 Revised Citrus<br />

Code passed through legislation. Established to provide strict guidelines<br />

for quality production of citrus, the code included preliminary plans<br />

for a turnpike. In order to assure quality, citrus needed to be delivered<br />

promptly, which meant the transportation system must be efficient. An<br />

efficient transportation system would also positively affect the Florida<br />

Trucking Association (FTA), which was formed just 17 years prior, and<br />

much like the Citrus Code, had been created, in part, to “encourage<br />

high standards.” Governor Warren’s farm-to-market road network plan,<br />

of which the <strong>Turnpike</strong> was part, would work toward alleviating the<br />

overcrowded highway system and help citrus haulers and other delivery<br />

truckers meet their schedules.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

1


2<br />

Moving into the 19<strong>50</strong>s, President Truman authorized<br />

the use of U.S. forces in Korea; the Soviet Union<br />

launched the first space satellite, Sputnik 1; the<br />

U.S. Supreme Court ruled in the landmark<br />

Brown vs. Board of Education decision that racial segregation in schools<br />

is unconstitutional; and the first<br />

missile and first Space Satellite,<br />

Explorer 1, were launched from<br />

Cape Canaveral.<br />

That decade also marked the birth of Florida’s<br />

<strong>Turnpike</strong>. In 1953, Charles B. Costar, following<br />

his vision from the previous decade, led a group of<br />

citizens to lobby state officials to create Florida’s first<br />

toll road. The legislature<br />

created the Florida State <strong>Turnpike</strong> Authority,<br />

which had the ability to plan, design, and<br />

construct bond-financed toll roads. The bonds<br />

were to be repaid through the collection of<br />

tolls from <strong>Turnpike</strong> customers. Costar, as<br />

the owner of a major certified public accounting firm in South Florida,<br />

was also instrumental in creating the bond financing that lead to the<br />

creation of this “Florida <strong>Turnpike</strong> Act” legislation, which Governor Dan<br />

McCarty signed into law on June 11, 1953. Costar had served as the<br />

chairman of the early <strong>Turnpike</strong> Committee of the Miami-Dade Chamber<br />

of Commerce, but once the <strong>Turnpike</strong> Authority was formed, Governor<br />

McCarty appointed Earl P. Powers as the first <strong>Turnpike</strong><br />

Authority Chairman – a position he held<br />

until McCarty’s death in September 1953.<br />

the 19<strong>50</strong> s — a turnpike is born<br />

charles b. costar<br />

The U.S. space<br />

program launched<br />

its first missile<br />

from Cape Canaveral<br />

on July 24, 19<strong>50</strong>,<br />

and the first U.S.<br />

satellite, Explorer I,<br />

on January 31, 1958.<br />

Much of the credit for the successful building of the <strong>Turnpike</strong> also goes<br />

to Thomas B. Manuel. Known as the “Father of the<br />

<strong>Turnpike</strong>,” Manuel was a former rancher turned Fort<br />

Lauderdale county commissioner, and chairman of<br />

the Florida State <strong>Turnpike</strong> Authority from January<br />

1955 to January 1961.<br />

There were legislators in the 19<strong>50</strong>s with voting<br />

power in the state capitol that were opposed to the creation of toll<br />

roadways. Manuel sought to educate them, emphasizing the need for a<br />

good highway system in a state that depended so heavily upon tourism.<br />

During a 1955 legislative session many of those opposed to the <strong>Turnpike</strong>,<br />

mainly small-county legislators, formed a “kill the ‘Pike’” coalition. In<br />

response, Manuel set up headquarters in the Floridian Hotel near the<br />

capitol and won over the legislators.<br />

By the time the roll call was finished at the<br />

end of the session, only four votes against<br />

the <strong>Turnpike</strong> were entered, and the legislature<br />

granted permission to build.<br />

In June 1955, a $74-million bond issue was<br />

floated and construction on the <strong>Turnpike</strong><br />

began a month later. However, the <strong>Turnpike</strong><br />

Authority shelved their plans for a state-<br />

long <strong>Turnpike</strong> when Interstate 95 (I-95)<br />

was slated to connect Jacksonville with the<br />

rest of the state. This resulted in completion<br />

of a “bob-tail” version of the superhighway<br />

that ran from Miami to Fort Pierce.<br />

Less than 19 months after Governor LeRoy Collins turned the first spade<br />

of earth for the new <strong>Turnpike</strong> on July 4, 1955, and proclaimed, “We must<br />

bring forth a highway that is fine and good in every detail – a highway<br />

that is safe to ride and beautiful to see,” the Sunshine State Parkway<br />

opened. The date was January 25, 1957.<br />

thoMas b. Manuel<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e


a new way of driving<br />

Most Floridians had never driven on a turnpike before. They didn’t know<br />

what to expect. Local newspapers printed articles offering tips on how to<br />

drive the <strong>Turnpike</strong>, warning drivers:<br />

One article was titled, “How to<br />

Drive on the Superhighway and<br />

How to Drive Away From it Alive.”<br />

Ads hawking tires for driving the<br />

<strong>Turnpike</strong> offered advice on “How to<br />

Handle 200 H.P. on the <strong>Turnpike</strong>.”<br />

People were excited about the <strong>Turnpike</strong>. Omero C. Catan, aka<br />

Mr. First, made it a point to be the first customer on the new<br />

Sunshine State Parkway on opening day. He presented the Golden<br />

Glades Interchange toll house his fare, two shiny dimes taped to<br />

a card that read, “First toll paid on Florida <strong>Turnpike</strong> by Mr. First.<br />

May God bless it with a constant sunshine of success.”<br />

For quite some time after it opened, the <strong>Turnpike</strong> was still a novelty. An<br />

article in a trade journal warned in 1958, “When you embark upon<br />

your first <strong>Turnpike</strong> trip, don’t forget to check your gas supply, and make<br />

REGULAR<br />

certain your tires are in good shape, for you will be<br />

traveling faster and longer than on most other roads<br />

West Palm Beach service plaza<br />

in Florida.”<br />

4 5<br />

In fact, the occurrence of <strong>Turnpike</strong> customers<br />

running out of gas was such a chronic problem<br />

that <strong>Turnpike</strong> management adopted a policy<br />

of providing two gallons of gasoline free<br />

to stranded drivers. During the first year of<br />

service, the <strong>Turnpike</strong> provided 1,919 gallons of<br />

emergency fuel.<br />

• don’t do anything but<br />

drive while you’re at the<br />

wheel. don’t look at maps,<br />

toll tickets, or the scenery.<br />

• stay awake,<br />

really awake.<br />

• don’t allow yourself to<br />

become confused.<br />

Then<br />

Then<br />

Now<br />

Now


6<br />

Then<br />

looking north on the<br />

turnpike in broward<br />

county. broward<br />

boulevard is in the<br />

foreground, with the<br />

sunrise boulevard<br />

interchange near the<br />

top of the page.<br />

Now


8<br />

Where now?<br />

Two years may not have seemed like a long period of time to the<br />

public, but the <strong>Turnpike</strong> had accomplished a lot in that time. After only<br />

two full years of operation, $7 million in bonds had been retired, putting<br />

the Authority into its seventh year of scheduled amortization. The rest of<br />

the state was struggling to find money for roads, but the <strong>Turnpike</strong> had its<br />

own source of money – tolls and concession fees.<br />

In January 1959 Governor LeRoy Collins announced that interstate<br />

highways had killed the need for building the Florida <strong>Turnpike</strong> north<br />

of Orlando. He instead turned his attention to what he believed was<br />

an excellent chance for the toll road to be extended from Fort Pierce to<br />

Orlando. Thus, debates ensued on where the <strong>Turnpike</strong> would go from<br />

there. Would traffic warrant a full <strong>Turnpike</strong>? Where would the second<br />

phase of the <strong>Turnpike</strong> go? Would the <strong>Turnpike</strong> Authority be able to<br />

finish the job?<br />

the 1960s was a decade of diversity, a time<br />

of free love and open hatred. In that decade President John F. Kennedy<br />

was both elected and assassinated, the United States unsuccessfully<br />

attempted to invade Cuba and overthrow Premier Castro at the Bay<br />

of Pigs, Dr. Martin Luther King Jr. was assassinated, Senator Robert F.<br />

Kennedy was shot and died, and Apollo 11 successfully completed the<br />

first manned spaceflight to the moon.<br />

Also, with the emergence of the 1960s the state’s population had nearly<br />

doubled to 4,951,560 and the <strong>Turnpike</strong> extension was needed more than<br />

ever. Governor Collins approved the sale of over $80 million worth of<br />

bonds to finance the extension from its current terminus in Fort Pierce<br />

onward to Wildwood. To make this feasible, the route for Interstate 75<br />

(I-75) was shifted 6 miles eastward to tie in with the <strong>Turnpike</strong>.<br />

Then<br />

Pompano Beach service plaza<br />

Now<br />

the 1960 s — florida’s turnpike<br />

phase ii<br />

As part of a growing Florida, this second section of the Sunshine State<br />

Parkway, constructed from Fort Pierce to Wildwood, and opened to<br />

traffic in 1964, added another 157 miles of roadway. An engineering<br />

department was established in 1961 to plan this extension and to assume<br />

responsibility for all maintenance and engineering on the existing system.<br />

With new segments of I-75 opening as well, a continuous north-south<br />

route between Macon, Georgia, and Miami had become available.<br />

The Sunshine State Parkway<br />

became known as Florida’s<br />

<strong>Turnpike</strong> in April 1968.<br />

Officials of the <strong>Turnpike</strong><br />

Authority made the<br />

name change for closer<br />

identification to the state<br />

and for less confusion.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

9


10<br />

Revenues were exceeding forecasts, and Florida’s public was embracing the<br />

concept of limited-access toll roads as acceptable alternatives to interstates<br />

and other highways. By 1967 revenue traffic on Florida’s <strong>Turnpike</strong> had<br />

exceeded 10 million trips; 7 million more than just 10 years prior.<br />

groundbreaking for the fort pierce-to-wildwood extension<br />

Quality as a part of business practice<br />

Even in the early days, conservative fiscal practices characterized the<br />

<strong>Turnpike</strong> Authority, which was organized to run much like a private<br />

business. As the Central Florida region began to develop and property<br />

values increased, the Authority experienced higher than expected right-<br />

of-way costs for the extension to Wildwood. But the continuing increase<br />

in toll revenue, combined with the Authority’s fiscal policies, offset<br />

these costs. Still, the commitment to maintaining a strict budget did<br />

not overshadow the Authority’s goal of providing a quality product to<br />

its customers. In 1962, the Authority established its own testing lab to<br />

assure quality control for construction.<br />

As population growth continued to strain the capacity of the state’s<br />

highway system, preliminary studies began for expanding portions<br />

of the <strong>Turnpike</strong> to six lanes in South Florida and for much-needed<br />

additional north-south capacity in that area. Dade County and the<br />

State Road Department developed a plan for a West Dade Expressway.<br />

Then<br />

service plazas<br />

Now<br />

The Florida State <strong>Turnpike</strong><br />

Authority, which served<br />

the state from 1953 until<br />

1969, left a legacy of<br />

progress. In addition to<br />

the construction of the<br />

first 267 miles of Florida’s<br />

<strong>Turnpike</strong> Mainline, these<br />

accomplishments include:<br />

• retireMent of $1 ,429,000 in<br />

bonds, placing the authority<br />

More than 15 years ahead in<br />

aMortization.<br />

• institution of an advertising<br />

prograM, helping to<br />

increase traffic 56 percent.<br />

• construction of aid-to-thehandicapped<br />

facilities at<br />

service plazas.<br />

• addition of paved shoulder<br />

and Median guardrails.<br />

• opening of tandeM trailer<br />

operations.<br />

• iMpleMentation of a sMoothrunning<br />

operation that is<br />

Managed like a business.<br />

here we grow again<br />

In November 1963 Walt Disney first flew over the site that would later<br />

be the home of his Magic Kingdom in Central Florida. He chose the site,<br />

on the border of Orange and Osceola counties, because of its proximity to<br />

the intersection of Florida’s <strong>Turnpike</strong> and Interstate 4 (I-4).<br />

New developments in Central Florida, like Walt Disney World, and<br />

increased use of existing transportation facilities generated a need for an<br />

extension of the Bee Line Connector. A plan had also been developed to<br />

expand the connector from its existing western terminus on State Road<br />

528 (SR 528) near McCoy Air Force Base (later renamed the Orlando<br />

International Airport), westward 8 miles to connect with Florida’s<br />

<strong>Turnpike</strong> and I-4.<br />

In 1967 Florida’s legislature authorized the Florida State <strong>Turnpike</strong><br />

Authority to perform engineering studies to determine the feasibility of<br />

both the previously mentioned West Dade Expressway, which became<br />

known as the Homestead Extension of Florida’s <strong>Turnpike</strong> (HEFT), and<br />

the Bee Line West Expressway, now known as the Beachline West<br />

Expressway. Both of these projects were financed as extensions of Florida’s<br />

<strong>Turnpike</strong> by revenue bond issues.<br />

On July 1, 1969, Chapter 69-106, Laws of Florida, Acts of 1969<br />

created the state of Florida Department of Transportation (FDOT). The<br />

original <strong>Turnpike</strong> Authority was disbanded, and a newly reorganized<br />

Florida’s <strong>Turnpike</strong> operation was made a part of the FDOT. Under the<br />

new organization, the <strong>Turnpike</strong> work program and its operations and<br />

maintenance were managed by the individual FDOT Districts.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

11


The 1970s was a decade of change. In October 1971 Disney’s Magic<br />

Kingdom welcomed its first visitors; Sea World of Florida opened<br />

in 1973; Richard Nixon resigned as President of the United<br />

States on August 8, 1974; NASA announced the end of the Apollo space<br />

program on July 14, 1975, resulting in the<br />

layoff of 1,<strong>50</strong>0 employees at the Kennedy Space<br />

Center; the Vietnam War officially ended on<br />

April 30, 1975; and an international oil crisis<br />

was under way. Despite the chaotic times, Florida’s population grew to<br />

6,791,418 and the state’s tourism industry was booming.<br />

The Space Coast continued to be a popular tourist destination, increasing<br />

the need for the construction of the Bee Line West Expressway, which<br />

fully opened on December 15, 1973. And despite some downturn in the<br />

space program, the new connector linked I-4 to Cape Canaveral and<br />

provided a straight shot for tourists, media, and others who continued to<br />

flock to Cape Canaveral and Florida’s East Coast.<br />

In 1974 the 47-mile-long HEFT opened to the public. This section of<br />

the <strong>Turnpike</strong> begins at the interchange with the existing Mainline near<br />

the Dade County/Broward County line, turns westward and southward,<br />

and terminates at Florida City in southern Dade County. Construction<br />

of the HEFT also included construction of three Mainline toll plazas,<br />

the addition of a service plaza and Florida Highway Patrol Troop K<br />

heft interchange<br />

the 19 0 s — florida<br />

a Magical place to be<br />

12 administration facilities at Snapper Creek, and the building of three park-<br />

1<br />

and-ride facilities.<br />

the bee line west expressway was<br />

the first turnpike project to be<br />

built with the help of partners.<br />

of the 42 acres of land<br />

reQuired for the construction<br />

of the bee line west expressway,<br />

294 of theM were donated by<br />

the florida land coMpany and<br />

Martin-Marietta corporation.<br />

the florida land coMpany also<br />

paid the cost of the orangewood<br />

boulevard interchange.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e


14<br />

As the 1980s began, another 3 million people called<br />

themselves Floridians, the first Space Shuttle was launched<br />

from Cape Canaveral, 30 percent of Florida citrus was lost<br />

to a crop-killing freeze and citrus canker, and a new tourist attraction,<br />

Walt Disney World’s EPCOT, opened as tourism flourished.<br />

the 1980 s — preparing for<br />

More growth<br />

By 1986, most of<br />

the <strong>Turnpike</strong>’s origi-<br />

nal bonds, including<br />

the Series 1961 and 1970, were retired, and Florida’s <strong>Turnpike</strong> was at a<br />

crossroads. Would maintaining the status quo be the <strong>Turnpike</strong>’s primary<br />

responsibility, or would Florida use the bonding capacity of the system to<br />

finance new Florida Intrastate Highway projects?<br />

At the direction of the state’s newly formed Transportation<br />

Commission, led by Chairman David C.G. Kerr, a<br />

study to explore the role of Florida’s <strong>Turnpike</strong> in<br />

david c.g. kerr<br />

addressing the state’s mobility challenges was completed in 1987. FDOT<br />

Secretary Thomas E. Drawdy had submitted recommendations about the<br />

<strong>Turnpike</strong>’s future role to Florida’s legislature. These recommendations<br />

were reevaluated and presented by FDOT Secretary Kaye Henderson to the<br />

legislature in 1987 in a study called The Future of Florida’s <strong>Turnpike</strong>.<br />

Alternative scenarios were presented, but the recommended plan for the<br />

<strong>Turnpike</strong> was an aggressive program based on four main objectives:<br />

• alleviate urban congestion.<br />

• address the specific needs of turnpike<br />

customers while providing value in<br />

exchange for the toll they pay.<br />

• expand the system.<br />

• coordinate with local governments and<br />

other expressway authorities.<br />

A financing plan for major system improvements and expansion was<br />

approved, and in 1988 the legislature created the Office of Florida’s <strong>Turnpike</strong><br />

within FDOT, granting greater management discretion and flexibility.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

15


16<br />

Then<br />

Also included in this plan was a well-defined organizational plan, with<br />

private sector staff making up the majority of the personnel.<br />

It was the beginning of the state’s most dynamic period of highway<br />

improvement and construction, as from this point forward the <strong>Turnpike</strong><br />

became known for its commitment to modernization, expansion,<br />

and technology.<br />

Under the authority of FDOT Secretary Ben G. Watts and <strong>Turnpike</strong> Director<br />

James L. Ely, both newly appointed, $220 million in <strong>Turnpike</strong> revenue<br />

ben g. watts<br />

jaMes l. ely<br />

bonds were sold in April 1989 to help fund service<br />

plaza renovations, safety enhancements, toll facility<br />

modernization, and system upgrades that involved<br />

roadway widenings and new or improved interchanges.<br />

A three-stage toll rate increase was planned, and the<br />

sale of an additional $800 million in <strong>Turnpike</strong> revenue<br />

bonds was authorized to fund new projects.<br />

One of the first priorities of the new organization was<br />

to speed up toll transactions. A program to completely<br />

rehabilitate all of the Mainline toll plazas – some of<br />

which still had their original 1957 equipment – quickly got under way<br />

to increase capacity and throughput. Looking into the future, the Office<br />

of Florida’s <strong>Turnpike</strong> also began strategizing for the implementation<br />

of electronic toll collection and investigating issues like legislative<br />

authorization of video enforcement technology.<br />

Now<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

1


18<br />

The 1990s brought major milestones to Florida and the world.<br />

On August 24, 1992, one of Florida’s worst hurricanes ever,<br />

Hurricane Andrew, ripped through South Florida, destroying<br />

parts of Homestead, killing 18 people, and leaving thousands homeless or<br />

without water and power. In March 1995 Florida celebrated 1<strong>50</strong> years of<br />

statehood. And on December 31, 1999, the world<br />

welcomed in a new millennium while worrying<br />

about potential Y2K computer problems.<br />

The 1990s was also the decade that the <strong>Turnpike</strong> invested in several<br />

new alignment projects as a part of alleviating urban congestion. Nine<br />

new interchanges opened on the <strong>Turnpike</strong> Mainline and many miles of<br />

widening projects and other roadway, toll, and service plaza improvements<br />

were added.<br />

Senate Bill 1316 was signed into law by Governor Bob Martinez in June<br />

1990, officially authorizing the major expansion of Florida’s <strong>Turnpike</strong><br />

system. With an increased bonding capacity of $1.1 billion, the Office<br />

of Florida’s <strong>Turnpike</strong> began studying the development of 9<br />

candidate expansion projects and 15 new interchanges, subject<br />

to newly mandated environmental and financial feasibility<br />

tests. And under Governor Lawton Chiles, the 23-mile-long<br />

Sawgrass Expressway/State Road 869 (SR 869), originally<br />

constructed by the Broward County Expressway Authority,<br />

was purchased by Florida’s <strong>Turnpike</strong> in 1990 as part of<br />

an expansion program to meet the needs of an increasing<br />

population and tourism trade.<br />

The 1990 Florida’s <strong>Turnpike</strong> work program included the letting of almost<br />

$90 million in new interchanges, roadway, and safety improvements.<br />

In January 1991, $337 million in <strong>Turnpike</strong> revenue bonds were sold<br />

to finance right-of-way acquisition and construction of the Seminole<br />

Expressway, Project 1 – the northern leg of SR 417 in Central Florida<br />

– and right-of-way acquisition for the Veterans Expressway near Tampa.<br />

These projects represented the first steps toward expanding the <strong>Turnpike</strong><br />

system in nearly 20 years.<br />

t h e 199 0 s —b l a s t o f f to growth<br />

a n d e x p a n s i o n<br />

purchase of the sawgrass expressway<br />

sr <strong>50</strong> interchange groundbreaking<br />

The Sawgrass Expressway’s<br />

mascot, a swamp frog<br />

named Cecil B. Sawgrass, is<br />

a rare find these days, as<br />

signs featuring his smiling<br />

green face are<br />

replaced with the<br />

more standard<br />

TOLL 869 shields.<br />

polk parkway groundbreaking<br />

and ribbon cutting cereMony<br />

suncoast parkway groundbreaking<br />

By July 1991 four new interchanges were opened, and planning and<br />

construction of new system access were well under way at 11 other<br />

locations. Florida’s <strong>Turnpike</strong> Director James Ely’s delivery of such an<br />

aggressive program was considered especially crucial, considering that<br />

FDOT Secretary Watts’ primary concerns included the department’s<br />

credibility, public perception, and one year later, “right-sizing” the agency<br />

according to a directive from Governor Chiles.<br />

By July 1992 the Florida’s <strong>Turnpike</strong> expansion program was moving full<br />

speed ahead. In addition to the construction of the Seminole Expressway,<br />

Project 1, and the Veterans Expressway, final design of the Southern<br />

Connector Extension portion of SR 417 and the Polk Parkway in Lakeland<br />

were under way. Both of these roadways underwent and subsequently<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

19


20<br />

these award-winning, 1. -Mile<br />

bridges spanning lake jesup are<br />

part of the seMinole expressway,<br />

project 1, opened in 1994.<br />

The Office of<br />

Florida’s <strong>Turnpike</strong>’s<br />

organizational strength<br />

and ability to respond<br />

to the state’s unique<br />

transportation needs were<br />

tested when Hurricane<br />

Andrew hit South Florida<br />

in August 1992. The<br />

<strong>Turnpike</strong> played a key role<br />

in supporting emergency<br />

response efforts and<br />

administering a total of $6<br />

million in cleanup/repair<br />

contracts, most of which<br />

were under way within only<br />

a few days after the storm.<br />

Despite having suffered an<br />

estimated $10.7 million<br />

in damages as a result<br />

of Hurricane Andrew,<br />

the <strong>Turnpike</strong> continued<br />

on course toward the<br />

opening of its first two<br />

expansion projects and the<br />

implementation of system-<br />

wide toll facilities upgrades<br />

and access- and capacity-<br />

related improvements.<br />

passed their final tests of financial feasibility during fiscal year (FY)<br />

1994. Made possible through an agreement with Osceola County<br />

and a group of local landowners, the Southern Connector Extension<br />

represented one of the largest public/private sector partnerships in the<br />

nation at the time.<br />

In this same decade, Florida’s <strong>Turnpike</strong> introduced an innovative pre-<br />

paid toll program,<br />

saving drivers time,<br />

money, and the hassle<br />

of digging for change.<br />

Signifying a major leap<br />

forward in the modern-<br />

ization of the state’s<br />

toll collection systems,<br />

the 1993 legislature<br />

authorized the <strong>Turnpike</strong> to begin development of SunPass ® , the new<br />

statewide system of electronic toll collection. By the end of FY1997, a<br />

$39-million contract was awarded for the implementation of SunPass,<br />

which ultimately occurred on April 24, 1999. SunPass lanes can process<br />

up to 1,800 vehicles per hour — 300 percent more than a manual toll<br />

lane, and more than 4<strong>50</strong> lanes of SunPass equipment were installed<br />

at 160 toll plazas statewide. SunPass transponders were initially made<br />

available for purchase through Florida’s <strong>Turnpike</strong> service plazas and the<br />

SunPass website.<br />

veterans expressway<br />

FY1993 also brought significant progress on the development of 19<br />

new interchanges and five of the nine legislatively approved candidate<br />

expansion projects. The success of the <strong>Turnpike</strong>’s work program under<br />

Senate Bill 1316 became evident in 1994 when the opening of the<br />

Seminole Expressway, Project 1, and the Veterans Expressway added<br />

27 miles of new alignment to the Florida Intrastate Highway System<br />

(FIHS). At the same time, work was also in progress on another 79<br />

miles of new expressway to be opened by 2005.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

21


22<br />

a profitable systeM<br />

The ability of the Office of Florida’s <strong>Turnpike</strong> to fulfill legislative<br />

initiatives, and the system’s financial stability and overall importance to<br />

mobility within the state, brought about the Office of Florida’s <strong>Turnpike</strong>’s<br />

designation as FDOT’s eighth district by the 1994 legislature.<br />

This change in status granted the <strong>Turnpike</strong> greater leeway in<br />

managing a system that had doubled its total operating revenues<br />

since 1988. By August 1995 nearly $1.1 billion in <strong>Turnpike</strong><br />

revenue bonds had been sold to finance the <strong>Turnpike</strong> District’s<br />

improvement and expansion programs, and more than $80 million<br />

in toll facilities and interchange improvements were completed.<br />

Maintaining the momentum, the <strong>Turnpike</strong> District broke ground for the<br />

Polk Parkway and opened the Southern Connector Extension in FY1996.<br />

Together, these new roadways would contribute more than 30 miles to<br />

the FIHS. Construction was well under way on $55 million in <strong>Turnpike</strong><br />

Mainline improvements and $185 million in system expansion.<br />

bird road Mainline toll plaza with dedicated sunpass lanes<br />

2


24<br />

southern connector extension grand opening<br />

In June 1996 Florida’s <strong>Turnpike</strong> hosted an open forum with many of<br />

the nation’s most highly respected transportation professionals, where<br />

valuable experience was shared and used to predict future challenges for<br />

the <strong>Turnpike</strong>.<br />

The results of this forum were considered in a second futures study, which<br />

was presented on the 40th anniversary of the <strong>Turnpike</strong>, January 25, 1997,<br />

by FDOT Secretary Ben Watts, to Malcom Kirschenbaum, Chairman of<br />

the Florida Transportation Commission. The Florida’s <strong>Turnpike</strong>: Building<br />

on the Past - Preparing for the Future report helped legislators determine<br />

the role that Florida’s <strong>Turnpike</strong> would play in the state’s transportation<br />

system beyond 2000.<br />

The Transportation Commission and FDOT fully endorsed maximizing<br />

the potential of the <strong>Turnpike</strong> and, through Senate Bill 2060, provided<br />

the ability for the <strong>Turnpike</strong> District and the state of Florida to:<br />

• deploy electronic toll collection statewide.<br />

• retain the statutory economic feasibility<br />

tests for new projects, but apply fifth-year<br />

revenues and test only the bonded portion<br />

of the project.<br />

• allow advance right-of-way acquisition to<br />

reduce costs and impacts as is done in other<br />

fdot districts.<br />

• relocate the turnpike headquarters.<br />

following a move from broward county to<br />

leon county in 1988, a second move in the<br />

year 2000, to orange county, would allow<br />

the turnpike to reduce program management<br />

costs and better serve customers.<br />

• improve access and capacity on the turnpike<br />

in urban areas of the state.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

25


...still growing...<br />

With its expanding mission and under the leadership of newly appointed<br />

Secretary of Transportation, Thomas F. Barry, Jr., the <strong>Turnpike</strong> District<br />

continued the momentum that characterized its work program of the<br />

1990s. In July 1998 construction began on the 42-mile Suncoast<br />

Parkway, Project 1 on Florida’s West Coast. And then, the $265-million<br />

Seminole Expressway, Project 2 broke ground in October 1999, funded<br />

through a combination of <strong>Turnpike</strong> District funds, State Transportation<br />

Trust Funds, and Federal State Infrastructure Bank loans.<br />

On the west side of metropolitan Orlando, the Western Beltway (SR<br />

429), Part C became a reality and design began through a partnership<br />

involving the <strong>Turnpike</strong> District, the Orlando-Orange County Expressway<br />

Authority, Reedy Creek Improvement District, Walt Disney World, and<br />

private landowner Horizons West. The project connects I-4 to Florida’s<br />

<strong>Turnpike</strong> and the Western Beltway, Part A.<br />

western beltway (sr 429), part c<br />

the 2000 s — a current turnpike<br />

as the 20th century ended and the 21st century was born, the country<br />

lived through one of its closest-ever presidential elections, Florida’s<br />

Then<br />

Now<br />

t u r n p i k e h e a d Q u a r t e r s<br />

26<br />

population hit an all-time high of nearly 16 million, and federal<br />

legislation to help restore the Everglades was signed into law.<br />

2<br />

On April 11, 2002, Florida Governor Jeb Bush signed House Bill 261,<br />

changing Florida’s <strong>Turnpike</strong> District into Florida’s <strong>Turnpike</strong> Enterprise.<br />

Considered a unique experiment in governance at the time, this was an<br />

important change for several reasons. It allows the FDOT to leverage the<br />

financial capabilities of the state’s largest revenue-producing asset. And<br />

it also allows the Enterprise to implement private-sector best business<br />

practices, resulting in: improved cost effectiveness, timely project delivery,<br />

increased revenue, improved customer service, and expanded <strong>Turnpike</strong><br />

capital program capability.<br />

located in broward county<br />

located in orange county


the 41-Mile-long suncoast trail, constructed by florida’s turnpike as part of the<br />

suncoast parkway, coMpleMents the region’s natural environMent. also, the suncoast<br />

parkway was the first toll road designated as a florida scenic highway.<br />

turnpike awards<br />

Florida’s <strong>Turnpike</strong> has<br />

won many prominent<br />

awards over the years. The<br />

following is just a sampling<br />

of these honors.<br />

International Bridge,<br />

Tunnel and <strong>Turnpike</strong><br />

Association’s (IBTTA’s)<br />

most prestigious award,<br />

the President’s Award,<br />

given to the best example<br />

of excellence among toll<br />

agencies worldwide, and<br />

IBTTA’s Toll Excellence<br />

Award, in the category of<br />

Social Responsibility, were<br />

both awarded in 2003 to<br />

Florida’s <strong>Turnpike</strong> Enterprise<br />

for the Suncoast Parkway<br />

Aesthetic Design Guidelines.<br />

The success of the retail sales<br />

program was validated by the<br />

<strong>Turnpike</strong>’s receipt of the IBTTA’s<br />

2004 Toll Excellence Award in<br />

the area of Customer Service.<br />

And in 2005 the<br />

<strong>Turnpike</strong>’s Call Center<br />

was recognized by J.D.<br />

Power and Associates<br />

for customer service<br />

excellence – one<br />

of only two call<br />

centers worldwide to score<br />

in the 90th percentile.<br />

28 29


0<br />

With the House Bill 261 legislation, toll operations were incorporated<br />

as part of the Enterprise’s domain, expanding the Enterprise’s<br />

responsibilities, and making Florida’s <strong>Turnpike</strong> Enterprise the second<br />

largest toll agency in the country based on revenue, and the third largest<br />

based on miles of roadway.<br />

And now, in the last half of the first decade of the 2000s, Florida’s<br />

<strong>Turnpike</strong> and its extensions take motorists from the top of the Florida<br />

Keys up to I-75 north of Orlando in North Central Florida and include<br />

projects near Tampa, Orlando, and Lakeland. This includes the Homestead<br />

Extension, the Sawgrass Expressway, the Seminole Expressway, the Veterans<br />

Expressway, the Suncoast Parkway, a section of the Beachline Expressway,<br />

the Southern Connector Extension of the Central Florida GreeneWay,<br />

and the Polk Parkway. But the need to expand the transportation system<br />

to keep goods and people moving in support of a healthy state is more<br />

prominent than ever.<br />

recent projects<br />

Seminole Expressway, Project 2, SR 417<br />

The $265-million Seminole Expressway, Project 2 broke ground in<br />

October 1999, and opened to traffic in September 2002. This new<br />

facility extends SR 417 in Central Florida to I-4.<br />

The Daniel Webster Western Beltway - Part C, SR 429<br />

This new 11-mile, $313-million, limited-access toll road provides an<br />

alternate north-south route between Florida’s <strong>Turnpike</strong> and I-4. Located<br />

west of Orlando near the Disney/<strong>Celebration</strong> attractions corridor, the<br />

Western Beltway also provides easy access to Toll 417 (the Central<br />

Florida GreeneWay). Full interchanges are located at I-4, Sinclair Road,<br />

US 192, and Western Way, and a full interchange is planned at Seidel<br />

Road. The final leg of the Western Beltway, Part C opened to traffic on<br />

December 9, 2006.<br />

seMinole expressway, project 2<br />

officially launched on<br />

april 24, 1999, More<br />

than 100,000 sunpass<br />

transponders had been<br />

sold by october 1 of<br />

that saMe year.<br />

SunPass Challenge<br />

While there are many changes planned for the <strong>Turnpike</strong>’s future, to<br />

date, the SunPass electronic toll collection program, implemented in<br />

April 1999, has been the most significant change to the Florida’s<br />

<strong>Turnpike</strong> system in the past <strong>50</strong> years. SunPass streamlines and<br />

simplifies the toll collection process for <strong>Turnpike</strong> customers<br />

by helping to significantly improve throughput at toll plazas.<br />

By fall of 2006, 2.8 million SunPass transponders had been<br />

issued, and more than 60 percent of all transactions were through<br />

the SunPass system.<br />

Soon after becoming an Enterprise, the <strong>Turnpike</strong> organization challenged<br />

itself to find ways to increase SunPass usage across the system more<br />

rapidly in order to expedite its benefits. Programming an infusion of $98<br />

million into SunPass over a two-year span, the <strong>Turnpike</strong> Enterprise set<br />

the goals of making necessary improvements to support higher SunPass<br />

usage system wide, increasing the number of SunPass-only lanes from<br />

100 to 200, and doubling the percentage of SunPass transactions from<br />

25 percent to <strong>50</strong> percent by December 2004. Signing and operational<br />

improvements were also implemented and the <strong>Turnpike</strong> marketed the<br />

benefits of SunPass. This initiative was titled the SunPass Challenge.<br />

The SunPass Challenge initiative to drive SunPass participation on the<br />

<strong>Turnpike</strong> system to <strong>50</strong> percent by December 2004 was achieved in April<br />

2004, eight months ahead of schedule.<br />

With the SunPass Challenge largely met, Florida’s <strong>Turnpike</strong> Enterprise<br />

set a new target: 75 percent of all transactions processed electronically by<br />

December 2008. A review of current and long-range strategies, as well as<br />

2008 SunPass traffic projections, resulted in a series of recommendations<br />

that will increase the use of SunPass to help meet this goal.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

1


2<br />

These recommendations include:<br />

• sunpass-only interchanges, both new<br />

interchanges and conversions of<br />

existing interchanges.<br />

• open road tolling facilities at<br />

heavily congested turnpike Mainline<br />

toll locations.<br />

• lower-cost transponders.<br />

• business partnerships with airports<br />

to promote the use of sunpass as an<br />

efficient means of paying for airport<br />

parking.<br />

• additional retail locations for sunpass<br />

transponder sales.<br />

Sunpass Transponders<br />

(in millions)<br />

3.0<br />

2.5<br />

2.0<br />

1.5<br />

1.0<br />

0.5<br />

.05<br />

.21<br />

.42<br />

.66<br />

.90<br />

1.47<br />

1.99<br />

2.53<br />

3.00<br />

0<br />

99 00 01 02 03<br />

<strong>Year</strong><br />

04 05 06 07<br />

Marketing strategies have been creative, varied, and critical to the success<br />

of SunPass: Eye-catching billboards tout the good life of the SunPass user;<br />

a Burma-Shave-style ad campaign, using a series of signs along one-mile<br />

stretches of roadway, convey humorous and memorable messages; car wraps<br />

reflecting the popular Florida’s <strong>Turnpike</strong> toll collector shirt design<br />

turn work vehicles into traveling billboards; agreements with CVS<br />

Corporation and Publix Supermarkets place SunPass transponders<br />

at more than 1,000 retail locations statewide; SunPassages, the<br />

<strong>Turnpike</strong> Enterprise’s SunPass customer newsletter, provides a steady<br />

stream of information to customers; radio spots run at various key times<br />

on top-rated stations; 30-second customer testimonials appear on TV;<br />

and Sunny SunPass, the <strong>Turnpike</strong>’s mascot, promotes SunPass through<br />

his vibrant presence. Each of these marketing avenues has proven to be<br />

very successful in increasing SunPass transponder sales.


Marketing Strategies<br />

Since its inception in 2003, the <strong>Turnpike</strong>’s marketing effort<br />

has included a variety of strategies, including billboards<br />

along the roadway and posters at toll plazas.<br />

ITS ImprovemenTS<br />

In addition to SunPass, there are several other important traffic<br />

management projects under way.<br />

The <strong>Turnpike</strong> is an active participant in SunGuide SM , Florida’s intelligent<br />

transportation system. The goal of SunGuide is to give motorists precise<br />

and current information about traffic conditions. Participating agencies<br />

are in various stages of developing technologies for use in South Florida.<br />

The <strong>Turnpike</strong> now has two operational Traffic Management Centers<br />

(TMCs) from which SunGuide technologies are deployed. Both the<br />

Turkey Lake Operations Center, located on the <strong>Turnpike</strong> Headquarters<br />

campus, and the Pompano Operations Center are operated by <strong>Turnpike</strong><br />

personnel 24 hours a day, seven days a week.<br />

The <strong>Turnpike</strong> installed 19 dynamic message signs along the <strong>Turnpike</strong><br />

Mainline. These fiber-optic displays were installed on structures spanning<br />

the <strong>Turnpike</strong> and are linked to the Pompano and Turkey Lake TMCs. The<br />

signs are used to inform <strong>Turnpike</strong> customers of downstream roadway<br />

conditions and are supplemented by nine highway advisory radios, which<br />

transmit voice messages through the 1640 AM radio frequency.<br />

The <strong>Turnpike</strong> also substantially completed the SunNav SM Intelligent<br />

Transportation System (ITS) Phase 2 Fiber Project in FY2006. This<br />

design-build project included the installation of 80 miles of fiber-optic<br />

34 cable and 85 pan-tilt-zoom closed-circuit television (CCTV) cameras on 35<br />

the <strong>Turnpike</strong> Mainline from Boca Raton to Fort Pierce.<br />

The completion of the com-<br />

munications backbone ex-<br />

tension of the fiber from<br />

Fort Pierce to Wildwood in<br />

2007 will connect the ITS<br />

components to the two<br />

<strong>Turnpike</strong> TMCs and provide a link to the <strong>Turnpike</strong>’s operational part-<br />

ners. This infrastructure will accommodate vehicle detection systems<br />

and cameras every mile of the <strong>Turnpike</strong> Mainline.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e


6<br />

responding to crisis<br />

Based on valuable experience<br />

gained from hurricanes that<br />

damaged areas through<br />

which the <strong>Turnpike</strong> passes,<br />

the <strong>Turnpike</strong> Enterprise has<br />

now completed emergency<br />

traffic routing plans for<br />

each service plaza on the<br />

<strong>Turnpike</strong> system, including<br />

both regular traffic flow<br />

and contraflow operations.<br />

In addition, the <strong>Turnpike</strong><br />

Enterprise has established<br />

emergency “strike teams” –<br />

employees who volunteer to<br />

assist at service plazas during<br />

emergency situations.<br />

STATE FARM<br />

Safety Patrol<br />

Mailnline safety prograM<br />

Over the years, Florida’s <strong>Turnpike</strong> has been a leader in implementing<br />

programs that promote safe travel. In FY2005, recognizing that increases<br />

in traffic mean a greater potential for crossover accidents, Florida’s<br />

<strong>Turnpike</strong> Enterprise implemented a life-saving initiative to install median<br />

guardrails to protect the entire length of the <strong>Turnpike</strong> Mainline. The<br />

<strong>Turnpike</strong> Enterprise adjusted its annual Work Program to allocate the<br />

$75 million necessary to expedite completion of the Median Guardrail<br />

Program. A team of <strong>Turnpike</strong> Enterprise staff, six consultant firms, and<br />

five contractors completed the design and installation of 187 miles of<br />

guardrail in nine counties in only 15 months – 3 months earlier than<br />

originally planned.<br />

rendering of turnpike contraflow for eMergency evacuations<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e


8<br />

Completion of the barrier protection systems in FY2005 is already paying<br />

safety dividends. Crash data compiled by <strong>Turnpike</strong> Traffic Operations<br />

confirms a nearly 70-percent reduction in crossover accidents as a result of<br />

the installation of median guardrails. And as the next step towards safety,<br />

in FY2006 the <strong>Turnpike</strong> began implementing a Canal Protection Plan.<br />

In Support of the Mainline<br />

Safety Program, the<br />

<strong>Turnpike</strong> Safety Break<br />

Program provides free coffee<br />

to holiday<br />

travelers at the<br />

24-hour plaza<br />

restaurants on<br />

the busiest travel<br />

days of the year. Customers<br />

have to agree to use their<br />

safety belts to receive their<br />

free coffee.<br />

The guardrail installation project is the cornerstone of the <strong>Turnpike</strong>’s Five-<br />

Point Mainline Safety Program, which also includes: public awareness,<br />

educating motorists on the importance of traveling safely through<br />

construction zones and wearing safety belts; holiday safety breaks,<br />

providing free coffee to holiday travelers at the 24-hour plaza restaurants<br />

on the busiest travel days of the year; expanded law enforcement presence,<br />

including 15 new Troop K Florida Highway Patrol (FHP) investigation<br />

officers; and incident management, designed to help reduce the time<br />

involved in restoring travel lanes back to service after an accident.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

9


40<br />

sr 10 interchange in palM beach county<br />

jog road interchange under construction<br />

interchanges and widenings<br />

Towards the goal of keeping goods and people moving in Florida by<br />

providing interchange access and alleviating traffic where necessary,<br />

there are several new interchanges and widenings on the <strong>Turnpike</strong>.<br />

Current widenings are located throughout South and Central Florida,<br />

and the following highlights a sampling of new interchanges.<br />

State Road 710 Interchange - This new interchange in Palm<br />

Beach County opened in FY2006 and helps relieve traffic congestion<br />

at adjacent interchanges. This was the first fully SunPass-only<br />

interchange, setting the precedent for future interchanges.<br />

Interchange at Kissimmee Park Road – This $18.9-million<br />

project includes construction of a SunPass-only northbound on-ramp<br />

and a SunPass-only southbound off-ramp at Kissimmee Park Road<br />

near its intersection with Old Canoe Creek Road. Included in the<br />

project are the reconstruction of the Kissimmee Park Road Bridge over<br />

the <strong>Turnpike</strong>, and the reconstruction of Kissimmee Park Road.<br />

Jog Road Interchange – Construction of a partial interchange<br />

at Jog Road in Palm Beach County, just north of Southern Boulevard,<br />

consists of SunPass-only ramps to and from the south only, and<br />

includes bridge-widening work, signs and pavement markings,<br />

lighting, signalization, and landscaping.<br />

At a cost of approximately $12.8 million, the interchange will<br />

increase access to Florida’s <strong>Turnpike</strong> and reduce traffic congestion at<br />

Okeechobee Boulevard.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

41


42<br />

pompano beach service plaza, broward county<br />

Then<br />

Now<br />

4


Northwest 74th Street Interchange and Okeechobee<br />

Mainline Toll Plaza Conversion – A new <strong>Turnpike</strong> interchange,<br />

with an approximate cost of $63.4 million, will be constructed at Northwest<br />

74th Street in conjunction with the conversion of the Okeechobee Mainline<br />

toll plaza into a SunPass open road tolling plaza.<br />

The toll plaza conversion will allow motorists with SunPass to travel at<br />

highway speeds while their tolls are collected via SunPass equipment<br />

overhead, alleviating the need for gates, tollbooths, and slowing down.<br />

Cash-paying motorists will need to pull off the highway onto ramps<br />

with traditional tollbooths and then merge back onto the travel lanes.<br />

The new interchange at Northwest 74th Street will have SunPass-only<br />

toll plazas on the northbound exit and southbound entrance ramps.<br />

Motorists entering the northbound <strong>Turnpike</strong> and southbound motorists<br />

exiting the <strong>Turnpike</strong> at Northwest 74th Street will have the option to pay<br />

cash at the Okeechobee Mainline toll plaza. Mainline widening in palM beach county<br />

turnpike Mainline widening at the beachline west expressway<br />

Then NowFuture<br />

then, now, and future – The Golden Glades Interchange in Miami,<br />

the southern-most entry point to the <strong>Turnpike</strong> Mainline, will<br />

offer drivers the option of open road tolling. The Golden Glades<br />

Toll Plaza is shown in the two photographs. The future Golden<br />

Glades Plaza is shown in the rendering.<br />

converting to open road tolling<br />

The <strong>Turnpike</strong>’s Toll System Replacement Project is a multiyear effort<br />

under way to bring new or substantially upgraded in-lane hardware and<br />

software, plaza hardware and software, and transaction host hardware<br />

and software to the Florida’s <strong>Turnpike</strong> system. Lane- and host-level<br />

systems will provide open road tolling capability as well as automated<br />

cash collection to reduce operating costs.<br />

44 45<br />

During FY2006, the <strong>Turnpike</strong> Enterprise acquired The Sunshine<br />

Speedway, a quarter-mile track located north of St. Petersburg. The new<br />

Toll Equipment Test Track, opened in April 2006, allows the <strong>Turnpike</strong>’s<br />

Toll Systems Engineering group to test and monitor toll equipment<br />

configured for conventional and open road tolling lanes, with the<br />

ultimate goal of helping to provide safe and convenient road travel for the<br />

millions of customers using Florida’s toll roads.<br />

In July 2006, the reversible expressway on the Tampa-Hillsborough<br />

Expressway Authority’s (THEA’s) Selmon Crosstown Expressway opened for<br />

traffic. Florida’s <strong>Turnpike</strong> Enterprise operates the toll collection for THEA.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e


Opened in July 2006, THEA’s Selmon Crosstown<br />

Expressway has a three-lane open road tolling<br />

location that tolls SunPass traffic westbound<br />

during the morning rush hour, and in the<br />

eastbound direction when the road reverses<br />

for evening rush hour. This is the first<br />

reversible open road tolling gantry in the<br />

United States.<br />

46 4


48<br />

This reversible, three-lane, open road tolling location tolls SunPass traffic<br />

westbound during the morning rush hour and in the eastbound direction<br />

when the road reverses for evening rush hour. The <strong>Turnpike</strong> Enterprise and<br />

its contractors worked to advance the open road tolling design, creating a<br />

time-synced, network-based, redundant toll collection system.<br />

All Florida’s <strong>Turnpike</strong> system Mainline plazas are being converted to<br />

provide open road tolling. In support of this, the <strong>Turnpike</strong> Enterprise has<br />

developed a new toll gantry that is not only attractive, but also highly<br />

functional. New interchanges on the <strong>Turnpike</strong> system will support<br />

SunPass-only tolling. This will lower construction costs and improve the<br />

operational efficiency of toll collection.<br />

value for your tolls<br />

When the Florida<br />

Legislature named Florida’s<br />

<strong>Turnpike</strong> an “Enterprise” in<br />

2002, the <strong>Turnpike</strong> began<br />

creating a new business<br />

model to better serve the<br />

mobility needs of the state<br />

and provide greater value<br />

for the tolls paid by<br />

<strong>Turnpike</strong> customers. In fact:<br />

• toll rates have increased few<br />

tiMes over the years.<br />

• factoring in inflation,<br />

traveling florida’s turnpike<br />

Mainline is actually less<br />

expensive now than it was when<br />

it was first built.<br />

• rates for sunpass custoMers<br />

were not increased with the<br />

Most recent, 2004, toll rate<br />

increase.<br />

• the Most recent toll rate<br />

increase brought in additional<br />

revenue, enabling the turnpike<br />

to construct a nuMber of<br />

projects earlier than scheduled.<br />

The toll system replacement project can be directly linked to several<br />

Enterprise strategies and performance measures. Most notably, it supports<br />

the <strong>Turnpike</strong>’s 75-percent electronic toll collection participation goal and<br />

its ongoing efforts to provide innovative customer service. Performance<br />

measures related to the rating for toll operations, cost per transaction,<br />

and toll collection efficiency are also directly impacted. The expected<br />

toll system replacement will provide expanded in-lane customer services,<br />

increase back-office efficiency and reporting, and support the <strong>Turnpike</strong><br />

Enterprise’s open road tolling initiatives, while maximizing investment<br />

return and toll collection efficiency.<br />

a new way of doing business<br />

Since being charged by the 2002 Florida Legislature to create a new<br />

business model that would better serve the mobility needs of the state,<br />

Florida’s <strong>Turnpike</strong> Enterprise has worked diligently to implement best<br />

practices from the private sector, while maintaining focus on its public-<br />

sector responsibility.<br />

To provide the state with a “dashboard” for measuring success, Florida’s<br />

<strong>Turnpike</strong> Enterprise has established a series of performance measures.<br />

These measurements actively gauge the organization’s progress in the<br />

areas of safety, customer service, staffing, project delivery speed, and<br />

financial soundness.<br />

Performance Measure:<br />

Customer Perceived Value for Toll<br />

92%<br />

90%<br />

88%<br />

86%<br />

84%<br />

82%<br />

80%<br />

02<br />

03 04<br />

<strong>Year</strong><br />

05 06<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

49


<strong>50</strong><br />

secretary<br />

Stephanie Kopelousos<br />

executive director and<br />

chief executive officer<br />

James L. Ely, DPA<br />

planning and<br />

production<br />

Nancy Clements, PE<br />

florida<br />

transportation<br />

commission<br />

chief financial general<br />

officer<br />

counsel<br />

William F. Thorp, CPA J. Walter Spiva<br />

toll<br />

operations<br />

Evelio D. Suarez<br />

fhp troop k<br />

coMMander<br />

Chief James M. Lee<br />

coMMunications<br />

and Marketing<br />

Kimberlee L. Poulton<br />

deputy executive director and<br />

chief operating officer<br />

Christopher L. Warren, PE<br />

highway<br />

operations<br />

Jennifer Olson, PE<br />

There have been many<br />

organizational structures in<br />

the history of Florida’s<br />

<strong>Turnpike</strong>, but the one in place<br />

during the <strong>50</strong>th Anniversary<br />

of the <strong>Turnpike</strong>, on January 25,<br />

2007, exhibits the Enterprise’s<br />

business model.<br />

business developMent and<br />

concessions ManageMent<br />

Richard D. Nelson<br />

In addition, Florida’s <strong>Turnpike</strong> is measuring up to expectations in other<br />

ways. Consultants and contractors compose 90 percent of Florida’s<br />

<strong>Turnpike</strong> Enterprise staff. Ongoing employee education, including<br />

“We Drive Smiles” training, is creating a work culture that encourages<br />

involvement, responsibility, and superior performance by all those involved<br />

in <strong>Turnpike</strong> activities. Partnerships forged with other public and private<br />

entities are making new roads and interchanges possible. Investments in<br />

innovative technologies are improving both revenue collection efficiency<br />

and customer service. And new safety programs, public information<br />

initiatives, and operations strategies are making a difference.<br />

Moving into the next <strong>50</strong> years<br />

Today, Florida is the 15th largest economy in the world, with 1,100<br />

additional people a day deciding to call Florida home. There is no<br />

question that the appeal of the “Sunshine State” is riper than ever.<br />

Demographers agree that when the U.S. Census is completed in 2010<br />

Florida will officially overtake New York as the third largest state in<br />

the union. This continued increase in population and economic activity<br />

will mean a continued increase in the need for high-volume, high-speed<br />

transportation facilities.<br />

Simultaneously, the aging baby-boomer generation is straining federal<br />

resources with no extra revenue in Washington D.C. for transportation.<br />

Likewise, state resources fall farther behind in their ability to fully<br />

fund needed transportation projects. These demographic, economic, and<br />

financial realities are converging to form the transportation equivalent of<br />

a “perfect storm,” thrusting modern-day transportation funding beyond<br />

the tipping point and squarely into the 21st century. With <strong>50</strong> years of<br />

experience in providing user-financed infrastructure, Florida’s <strong>Turnpike</strong> is<br />

poised to continue its leadership role well into the future.<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

51


52<br />

then and now Florida’s <strong>Turnpike</strong><br />

Toll ColleCTors<br />

above: florida’s turnpike toll collectors,<br />

decked out in their 1968 garb, display their<br />

governor’s award for Most courteous toll<br />

plaza.<br />

left: custoMer service excellence award<br />

recipient linda sMith-collins wearing today’s<br />

toll collector apparel.<br />

The last <strong>50</strong> years of Florida’s <strong>Turnpike</strong> were built upon a solid foundation<br />

of constructing, widening, and improving facilities to meet the insatiable<br />

demand of Florida’s residents, businesses, and visitors. The next <strong>50</strong><br />

years of Florida’s <strong>Turnpike</strong> will be marked by major investments in<br />

technology and a broader distribution of user-financed transportation<br />

products throughout the state. In 20 years, paying tolls with cash on<br />

<strong>Turnpike</strong> roads will be a thing of the past as the <strong>Turnpike</strong> becomes all<br />

electronic, and toll roads and interchanges constructed in the future will<br />

not accommodate cash transactions.<br />

A fully electronic <strong>Turnpike</strong> will mean no one will ever wait in line to<br />

pay a toll, resulting in safer roads and a more efficient agency that can<br />

put more toll revenue directly into new transportation projects for the<br />

state. New transportation products like managed express lanes in the<br />

medians of congested urban interstates will turn frustrated commuters<br />

into satisfied <strong>Turnpike</strong> customers. The future of transportation is<br />

also one of partnerships, and the <strong>Turnpike</strong> Enterprise will seek out<br />

other transportation agencies to help provide a seamless multi-modal<br />

transportation solution for the future of Florida.<br />

As Florida’s population has grown over the past <strong>50</strong> years, so too has the<br />

need for and mission of Florida’s <strong>Turnpike</strong>. The success of Florida and<br />

Florida’s <strong>Turnpike</strong> has become increasingly bound together over time as<br />

new residents choose to relocate near and rely upon the many arteries<br />

that make up the <strong>Turnpike</strong> System. Today that system of roads runs<br />

through 16 counties holding nearly 70 percent of the state’s population,<br />

serving over 2 million customers a day. The future of Florida and Florida’s<br />

<strong>Turnpike</strong> are inextricably linked — and both are very bright indeed!<br />

5 0 Y e a r s o f F l o r i d a ’ s T u r n p i k e<br />

5


54<br />

florida and florida’s turnpike:<br />

growing hand-in-hand<br />

Florida<br />

Population<br />

(in millions)<br />

18<br />

14<br />

10<br />

<strong>Turnpike</strong> Toll<br />

& Concession Revenues<br />

(in Millions)<br />

600<br />

<strong>50</strong>0<br />

400<br />

300<br />

200<br />

100<br />

6<br />

2<br />

2.77<br />

$5.4<br />

4.95<br />

6.79<br />

$27.1<br />

$52.1<br />

<strong>50</strong> 60 70 80<br />

<strong>Year</strong><br />

9.75<br />

<strong>50</strong> 60 70 80<br />

<strong>Year</strong><br />

$130.4<br />

12.94<br />

$348.2<br />

15.98<br />

18.08<br />

90 00 06<br />

$643.0<br />

90 00 06<br />

<strong>Turnpike</strong><br />

Centerline<br />

Miles<br />

4<strong>50</strong><br />

400<br />

3<strong>50</strong><br />

300<br />

2<strong>50</strong><br />

200<br />

1<strong>50</strong><br />

100<br />

As the state of Florida’s population and their<br />

needs have grown over the past half-century,<br />

Florida’s <strong>Turnpike</strong> has kept pace, meeting the<br />

transportation requirements of the state’s<br />

residents and those who visit here.<br />

<strong>50</strong><br />

108<br />

265<br />

<strong>50</strong> 60 70 80<br />

<strong>Year</strong><br />

320<br />

343<br />

401<br />

90 00 06<br />

460<br />

<strong>Turnpike</strong><br />

Vehicle trips<br />

(in Millions)<br />

<strong>50</strong>0<br />

400<br />

300<br />

200<br />

100<br />

4.5<br />

27.6<br />

53.1<br />

<strong>50</strong> 60 70 80<br />

<strong>Year</strong><br />

132.8<br />

306.0<br />

515.8<br />

90 00 06


Pensacola<br />

18<br />

10<br />

ROAD KEY<br />

Fort<br />

Walton<br />

Beach<br />

Existing <strong>Turnpike</strong> System<br />

<strong>Turnpike</strong> Expansion Projects Under Study<br />

FDOT-Owned-and-Operated Facilities<br />

FDOT-Operated Facilities (Not Owned)<br />

Other FIHS Highways<br />

Florida’s <strong>Turnpike</strong> System<br />

A Component of Florida’s Intrastate Highway System (FIHS)<br />

19<br />

Panama<br />

City<br />

Existing <strong>Turnpike</strong> System Components<br />

1. Florida’s <strong>Turnpike</strong> (1957 and 1964)<br />

2. Beachline West Expressway (1973)<br />

3. Homestead Extension of Florida’s <strong>Turnpike</strong> (1974)<br />

4. Sawgrass Expressway (Acquired 1990)<br />

5. Seminole Expressway, Project 1 (1994)<br />

6. Veterans Expressway (1994)<br />

7. Southern Connector Extension (1996)<br />

8. Polk Parkway (1998)<br />

9. Suncoast Parkway, Project 1 (2001)<br />

10. Seminole Expressway, Project 2 (2002)<br />

11. Western Beltway, Part C (I-4 to Seidel Road) (2006)<br />

Planned System Expansion<br />

12. Suncoast Parkway, Project 2 (U.S. 98 to U.S. 19) Design<br />

FDOT-Owned-and-Operated Facilities<br />

13. Alligator Alley<br />

14. Beachline East Expressway<br />

15. Pinellas Bayway System<br />

16. Sunshine Skyway Bridge<br />

FDOT-Operated Facilities (Not Owned)<br />

17. Crosstown Expressway (Lee Roy Selmon)<br />

18. Garcon Point Bridge<br />

19. Mid-Bay Bridge<br />

10<br />

98<br />

319<br />

Tallahassee<br />

19<br />

9<br />

6<br />

27<br />

75<br />

19<br />

12<br />

689<br />

17<br />

St. Petersburg<br />

15<br />

16<br />

441<br />

8<br />

441<br />

Lake City<br />

75<br />

27<br />

98<br />

75<br />

10<br />

Gainesville<br />

441<br />

Tampa<br />

441<br />

27<br />

Orlando<br />

11<br />

75<br />

Ocala<br />

<strong>50</strong><br />

4<br />

13<br />

429<br />

570<br />

Lakeland<br />

Sarasota<br />

Fort<br />

Myers<br />

Key West<br />

441<br />

27<br />

Naples<br />

95<br />

4<br />

3<br />

Jacksonville<br />

417<br />

St. Augustine<br />

<strong>Turnpike</strong> Enterprise Headquarters<br />

at Turkey Lake<br />

4<br />

75<br />

Daytona Beach<br />

10<br />

<strong>Turnpike</strong> Enterprise SunPass Service Center<br />

and Tolls Data Center at Boca Raton<br />

<strong>Turnpike</strong> Enterprise Operations Center<br />

at Pompano Beach<br />

95<br />

5<br />

2<br />

14<br />

869<br />

7<br />

1<br />

Melbourne<br />

Fort Pierce<br />

West Palm<br />

Beach<br />

Fort<br />

Lauderdale<br />

Miami

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