Certified WebEOC Administrator Candidate Handbook
Certified WebEOC Administrator Candidate Handbook
Certified WebEOC Administrator Candidate Handbook
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Exam Statistics<br />
Official statistics regarding the <strong>Certified</strong> <strong>WebEOC</strong> <strong>Administrator</strong> exam, including all item<br />
performance data, individual data, and demographic data, will be considered<br />
confidential unless officially released by ESi ® University. <strong>Candidate</strong>s’ scores will always<br />
remain confidential unless released with the written consent of a candidate.<br />
<strong>Candidate</strong> Confidentiality<br />
ESi ® University recognizes your rights to control personal information. ESi University<br />
policy is designed to safeguard this information from unauthorized disclosure. You can<br />
change your preference to be contacted by third parties through your Profile at:<br />
www.esiuniversity.com.<br />
To protect your rights to control score distribution, exam scores are released only to the<br />
test taker and authorized ESi ® University staff. ESi ® University does not release test<br />
scores except for use in research studies that preserve your anonymity.<br />
After the Exam<br />
Challenging Exam Content<br />
Following completion of the exam candidates may submit, in writing, comments on any<br />
question(s) they believe to contain technical errors in content. In your correspondence<br />
include your contact information, test date, the specific concerns about the question(s).<br />
You are not allowed to copy the question before leaving the test center and are not<br />
expected to recreate the entire question in your correspondence. ESi ® University will<br />
review the question and you will be notified of the findings. Because of the need for test<br />
security, ESi ® University will not release exam questions or answers to candidates. ESi ®<br />
University policy is that we will not respond to complaints or challenges received more<br />
than 10 days after the test date and will not respond to complaints sent to any address<br />
other than ESi ® University.<br />
ESi ® University provides this process for candidates who believe an exam<br />
question contains technical errors in content. The exam challenge process is not<br />
made available for complaints about fail scores or exam difficulty. ESi ® University<br />
does not provide individual feedback on candidate performance.<br />
ESi ® University does not change exam scores.<br />
<strong>Certified</strong> <strong>WebEOC</strong> <strong>Administrator</strong> <strong>Candidate</strong> <strong>Handbook</strong><br />
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