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GS1 Supply Chain Week
Matthew Lowe, Merchandise Logistics Specialist
15 th September 2010

9,000,000
Pallets Despatched p.a.
775,000,000
Cartons Despatched p.a.
8,000,000,000
Consumer Units Sold p.a.
Given these volumes, “Essential Enablers” ‐ such as accurate,
high quality bar coding for logistics units, trade units and
consumer units ‐ are immensely important to us.

Vendor Capability Essential Enablers
• Logistic Unit Bar Coding
• Trade Unit Bar Coding
• Inbound Service Level (IBSL)
– Measurement of in‐full and on‐time
delivery –up to 60 minutes prior or
30 minutes after scheduled booking time
• Guaranteed Purchase Order Acknowledgement (GPOA)
– Confirmation of supply of stock within 3 business hours of PO receipt
• Packaging & Barcode Specifications
• Fundamental to efficient and accurate receipt
• Necessary for pallet traceability (esp. recall/withdrawal)
•Out‐of‐spec labelling causes delays, longer turnaround,
increased costs, receiving errors (eg. wrong product),
rejection on Infeed…and potential rejection of your load.
– Requirements to ensure safe and quick movement of stock through the supply chain & stores
– http://www.wowlink.com.au/TopicCentre/SupplyChain/PackagingBarcodes/Specifications

2008: 36%
42%
of issues recorded by our DC’s into the VQC
system related to Pallet Labelling/LU Labelling
of issues recorded by our DC’s into the VQC
system related to Pallet Labelling/LU Labelling
2010:
(Last 13 weeks)
24,133
Pallet Label‐related issues recorded
in VQC – 1,856 complaints per week!
including 3,312 x “Will Not Scan”
and 4,744 x “No Label In Use”
Pallet/Logistics Unit Labelling issues continue to represent
the biggest non‐compliance problem to Woolworths.

Pallet Labelling Video Presentation
• How Are Pallet Labels Used In The Woolworths Supply Chain?
– DVD Presentation

wowlink – www.wowlink.com.au

Vendor Capability Scorecard
Woolworths Woolworths suppliers suppliers should should be be reviewing reviewing their their online online
wowlink wowlinkscorecard, and and addressing addressing any any Pallet/Logistics
Pallet/Logistics
Unit Unit Labelling Labelling issues issues recorded recorded by by our our DC DC teams teams
00000999 – Sample Vendor

Need help?
Vendor Capability Training Sessions
• Free, scheduled regularly at Norwest (Melbourne‐based sessions resume from 2011)
• Topics:
– Trade Unit –Packaging, Labelling & Bar Coding
– Logistic Unit – Labelling, Bar Coding, Stabilisation, Quality
– wowlink & eBusiness
– wowlink for DSD vendors
– WWVCTS DVD provided
• Learn more/register:
– www.wowlink.com.au
– “Topic Centre” , “Vendor Capability Training”

Questions