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Lesson learnt in the implementation of PHC - Health Systems Trust

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Capacity Build<strong>in</strong>g <strong>of</strong> <strong>Health</strong> Councillors <strong>in</strong><br />

Kgalagadi District Municipality,<br />

North West & Nor<strong>the</strong>rn Cape<br />

1 Streng<strong>the</strong>n<strong>in</strong>g<br />

<strong>the</strong> District<br />

<strong>Health</strong> System<br />

➢<br />

➢<br />

Councillors now carry out cl<strong>in</strong>ic visits to support <strong>the</strong> cl<strong>in</strong>ic nurses and to ga<strong>in</strong> deeper <strong>in</strong>sight<br />

<strong>in</strong>to <strong>the</strong> problems that <strong>the</strong> cl<strong>in</strong>ic nurses encounter<br />

Through <strong>the</strong> pressure applied by <strong>the</strong> councillors, <strong>the</strong> district manager on <strong>the</strong> North West<br />

side <strong>of</strong> Kgalagadi responded positively by act<strong>in</strong>g immediately to <strong>the</strong> recommendations<br />

made by <strong>the</strong> review team.<br />

4. Improv<strong>in</strong>g management systems<br />

A district health expenditure review (DHER) was conducted and completed <strong>in</strong> May 2003. The councillors<br />

participated <strong>in</strong> <strong>the</strong> long process <strong>of</strong> data collection and cont<strong>in</strong>uous verification. This was an opportunity<br />

for councillors to understand <strong>the</strong> l<strong>in</strong>k between f<strong>in</strong>ance, population and services. A number <strong>of</strong> questions<br />

were asked especially around workload <strong>in</strong>dicators. This has assisted councillors to respond with <strong>in</strong>sight<br />

on issues such as shortage <strong>of</strong> staff.<br />

LESSONS LEARNT<br />

❖<br />

❖<br />

❖<br />

Councillors are a force to be recognised <strong>in</strong> health and development. The<br />

councillors <strong>in</strong> Kgalagadi have made strides to improve health services <strong>in</strong><br />

<strong>the</strong> district. Their <strong>in</strong>terest and commitment (irrespective <strong>of</strong> political<br />

affiliation) has contributed to <strong>the</strong> successes <strong>in</strong> <strong>the</strong> district.<br />

If one wishes to work with councillors it is crucial to first establish good<br />

relationships with <strong>the</strong>m. It is a process that requires patience,<br />

acknowledgement and mutual respect.<br />

Role clarification <strong>of</strong> councillors and health managers is important <strong>in</strong> order<br />

to ensure that health workers are not threatened by <strong>the</strong> presence <strong>of</strong><br />

councillors and that councillors do not overstep <strong>the</strong>ir role.<br />

Recommendation<br />

Basic <strong>in</strong>formation around primary health care and about specific local<br />

problems should be provided to all local politicians so that <strong>the</strong>y can use<br />

<strong>the</strong>ir political <strong>in</strong>fluence to <strong>the</strong> benefit <strong>of</strong> <strong>the</strong> community.<br />

3

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