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3<br />
AdvisoryBoard<br />
» Tony Abruzzio–Global Payments Inc.<br />
» John Arato–MagTek Inc.<br />
» Adam Atlas–Attorney at Law<br />
» Clinton Baller–PayNet Merchant Services Inc.<br />
» Audrey Blackmon–Granite Payment Alliance<br />
» Sam Chanin–Business Payment Systems<br />
» Steve Christianson–AAmonte Bankcard<br />
» Steve Eazell–Secure Payment Systems Inc.<br />
» Peter Estep–National Bankcard Systems Inc.<br />
» W. Ross Federgreen–CSRSI<br />
» Jim Fink–EVO Merchant Services<br />
» Kim Fitzsimmons–First Data Merchant Services<br />
» Ed Freedman–Total Merchant Services<br />
» Marc Gardner–North American Bancard<br />
» Alan Gitles–Landmark Merchant Solutions<br />
» Russ Goebel–Pay By Touch<br />
» Alex Goretsky–USA ePay<br />
» Jared Isaacman–United Bank Card Inc.<br />
» Jerry Julien–Equity Commerce LP<br />
» Lazaros Kalemis–Alpha Card Services Inc.<br />
» Dee Karawadra–Impact PaySystem<br />
» Allen Kopelman–Nationwide Payment Systems Inc.<br />
» Mitch Lau–Money Tree Merchant Services<br />
» Mitch Levy–Merchant Cash and Capital<br />
» Dan Lewis–AmeriBanc National Ltd.<br />
» Douglas Mack–Card Payment Systems<br />
» Paul Martaus–Martaus & Assoc.<br />
» Biff Matthews–CardWare International<br />
» David McMackin–AmericaOne Payment Systems Inc.<br />
» Patti Murphy–<strong>The</strong> Takoma Group<br />
» Michael Nardy–Electronic Payments Inc. (EPI)<br />
» Joseph Natoli–NPC<br />
» Steve Norell–US Merchant Services<br />
» Garry O'Neil–Electronic Exchange Systems<br />
» Paul Oswald–TransFirst<br />
» Bulent Ozayaz–VeriFone<br />
» Marcelo Paladini–Cynergy Data<br />
» Michael Petitti–Trustwave<br />
» Bill Pittman–TPI S<strong>of</strong>tware LLC<br />
» David Press–Integrity Bankcard Consultants Inc.<br />
» Charles Salyer–GlobalTech Leasing Inc.<br />
» Jeffrey I. Shavitz–Charge Card Systems Inc.<br />
» Lisa Shipley–Hypercom Corp.<br />
» Dave Siembieda–CrossCheck Inc.<br />
» Ted Svoronos–Group ISO<br />
» Scott Wagner–Humboldt Merchant Services LP<br />
» Matt Whitaker–Smart Payment Solutions<br />
» Dan D. Wolfe–Teledraft Inc.<br />
» Sam Zeitz–American Bancard, LLC<br />
NotableQuote<br />
You may not possess encyclopedic<br />
industry knowledge or represent the<br />
best products on the market, but<br />
if you have the vision, wherewithal<br />
and commitment to help customers<br />
reach their goals, you will surpass<br />
the majority <strong>of</strong> your competitors.<br />
See story on page 28<br />
Inside <strong>this</strong> <strong>issue</strong>:<br />
CONTINUED<br />
Company Pr<strong>of</strong>ile<br />
Sonoma Technical Support Services<br />
Virtual help, solid results ................................................................47<br />
New Products<br />
POS terminal cool to the touch .........................................................101<br />
Ensure health care claims at the POS ................................................102<br />
A quick-draw scanner at the POS .....................................................104<br />
Inspiration<br />
Business travel made comfy .............................................................107<br />
When the sandman is AWOL ..........................................................108<br />
Departments<br />
Forum ...............................................................................................5<br />
Datebook ......................................................................................110<br />
Resource Guide .............................................................................116<br />
Advertiser Index ............................................................................126<br />
Miscellaneous<br />
Sarcasm Sells – Editorial cartoon .........................................................5<br />
QSGS: Quick Summary <strong>Green</strong> <strong>Sheet</strong> ...................................................8<br />
Bottom Lines ....................................................................................14<br />
GS 10 years ago .............................................................................96<br />
POScript .........................................................................................98<br />
Water Cooler Wisdom ...................................................................107<br />
Calendar ......................................................................................115
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