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Troops - Girl Scouts of Central and Western Massachusetts

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<strong>Girl</strong> <strong>Scouts</strong><br />

Of<br />

<strong>Central</strong> <strong>and</strong> <strong>Western</strong><br />

<strong>Massachusetts</strong><br />

2012 Fall Product<br />

Program Training


Welcome!<br />

Your GSCWM Product Program team:<br />

Sara Rowan<br />

srowan@gscwm.org<br />

413-727-7121 C: 774-232-2243<br />

Br<strong>and</strong>i Barcomb<br />

bbarcomb@gscwm.org<br />

413-224-4036<br />

Elizabeth Brooke–Willbanks<br />

ebrookewillbanks@gscwm.org<br />

1-800-462-9100<br />

Todd Wingen,<br />

QSP/Ashdon Farms Representative


THANK YOU<br />

For Being Here<br />

Thank you for<br />

taking time out<br />

<strong>of</strong> your busy<br />

schedule to<br />

represent your<br />

community <strong>and</strong><br />

help spread the<br />

word about<br />

this fantastic<br />

2012 program!


Volunteers Live Longer.<br />

It’s True.


Thanks to you…<br />

Our 2011 Results:<br />

59,824 Nut <strong>and</strong> C<strong>and</strong>y items<br />

7,267 Magazines Sold<br />

1,901 Address Booklets<br />

$63,632 Troop proceeds!


“Fiona” the<br />

Flamingo<br />

Fall 2012 Theme


What is the <strong>Girl</strong> Scout Fall<br />

Product Program All About?<br />

<strong>Girl</strong>s work on 5 key skills: Goal Setting,<br />

Decision Making, Money Management,<br />

People Skills <strong>and</strong> Business Ethics<br />

<strong>Troops</strong> get a head start on goal settings,<br />

planning <strong>and</strong> earning proceeds for the year<br />

<strong>Girl</strong>s earn patches <strong>and</strong> rewards<br />

Funds are generated that help the GSCWM<br />

sustain <strong>and</strong> exp<strong>and</strong> our programs for girls <strong>and</strong><br />

volunteers!


2012 What’s New?<br />

• New packaging<br />

• 14 varieties including<br />

2 new items plus 2 new tins<br />

• $145 PGA = New bonus opportunities!<br />

1. <strong>Troops</strong> earn an additional 2% <strong>of</strong> troop proceeds on nut &<br />

c<strong>and</strong>y sales!<br />

2. Plus earn an extra $0.03 per box on the cookie sale!<br />

• Project Care & Share


2012 Troop Proceeds<br />

• 10% Per Nut Item<br />

• $1.00 Per Address Booklet (11 complete cards)<br />

• $1.00 for sending 12 or more emails<br />

• 10% <strong>of</strong> subscription price On All Magazine Catalog Orders<br />

• 20% <strong>of</strong> subscription price On All Magazine Online Orders<br />

Opt-Out Program earns addition troop funds<br />

New this year…No PGA requirement!<br />

<strong>Girl</strong>s Junior level <strong>and</strong> higher can participate by filling out Opt-Out<br />

Form!<br />

<strong>Troops</strong> earn 12% per Nut Item & 12% on all Magazine Catalog Orders


2012 Patches & Rewards!<br />

INTERLOCKING PATCH<br />

SET!


<strong>Girl</strong>s can work on their 5<br />

key skills through fun <strong>and</strong><br />

interesting activities<br />

online!<br />

All online program activities can be<br />

found at:<br />

www.WhatCanA<strong>Girl</strong>Do.com<br />

The Be A Reader <strong>Girl</strong> Program Activity<br />

will ONLY be available online this year.


All Fall 2012 Options in One <strong>Girl</strong> Packet<br />

Nuts & Chocolates<br />

<strong>Girl</strong> Packet<br />

Address Booklet<br />

Magazines


It’s as Easy as 1, 2, 3…<br />

• First…Send emails to<br />

friends & family<br />

<strong>of</strong>fering option to<br />

order magazines &<br />

nuts<br />

• Next…sell nuts <strong>and</strong><br />

magazines in person<br />

• Last…complete the<br />

address booklet<br />

before everything is<br />

due to troop


Online Magazine & Nut Sales<br />

& Marketing Program<br />

1.Teaches <strong>Girl</strong>s Current Marketing Skills<br />

2.Quick & Easy<br />

3.Produces Amazing Results<br />

4.Click The Button To Get Started…<br />

Go to: www.gscwm.org<br />

5. We will also send out the link which can be forwarded


Creating an Account


<strong>Girl</strong> Can Personalize Her L<strong>and</strong>ing Page<br />

<strong>Girl</strong>’s Message<br />

GSCWM’s Message<br />

<strong>Girl</strong>’s Photo<br />

<strong>Girl</strong>’s Goal<br />

GSCWM’s<br />

Goal


Entering Emails<br />

• Emails are only used for this<br />

one time ask <strong>and</strong> are never<br />

rented or sold<br />

• Recipients click a link, make<br />

their selection <strong>and</strong> pay with<br />

credit card<br />

• No processing fees for<br />

customers<br />

• Magazines arrive faster<br />

• Parents print or email<br />

Detailed Order Report to<br />

troop manager for girls to<br />

receive credit for orders<br />

generated


Nut<br />

Orders<br />

Option<br />

Electronic Nut Promise Order Taker<br />

(For Presentation Purposes Only)<br />

• <strong>Girl</strong>s select who to ask<br />

– <strong>Girl</strong>s still have to collect<br />

money <strong>and</strong> deliver<br />

• Optional email sent every time<br />

a nut promise is made<br />

– Keep track on order card<br />

• Detailed Order Report sent to<br />

adult’s email address at end <strong>of</strong><br />

program<br />

• Average 4 to 5 MORE units per<br />

girl using program!


Sample Email<br />

Emails sent<br />

to<br />

supporters<br />

will include<br />

a link to the<br />

Magazine<br />

Store <strong>and</strong> a<br />

link to the<br />

Nut Store


<strong>Girl</strong> Options For Promoting Nuts & Magazines<br />

• <strong>Girl</strong> Scout Can Select Who<br />

Receives Nut Order Emails<br />

• <strong>Girl</strong>s Age 13 Or Older Invite<br />

Facebook Friends to Help<br />

• Detailed Order Report<br />

Shows Who ordered nuts<br />

<strong>and</strong> c<strong>and</strong>y <strong>and</strong> Who<br />

ordered Magazines<br />

• Option To Receive An Email<br />

Every Time a Nut order is<br />

placed


Facebook Post To Pr<strong>of</strong>ile<br />

• Post to Pr<strong>of</strong>ile within<br />

Facebook<br />

• Opportunity to reach<br />

broader network <strong>of</strong><br />

family <strong>and</strong> friends<br />

• Any sales directly track<br />

to <strong>Girl</strong> Scout’s QSP/Nut<br />

Online Program<br />

registration


BUY, RENEW AND GIVE MAGAZINES<br />

ONLINE MAGAZINE STORE!


Online Nut Promises Nut Store<br />

Supporters make<br />

selections, then click<br />

Add To Cart


Online Nut Promises Checkout<br />

•Supporter<br />

clicks Place<br />

Nut Promise<br />

when done<br />

•Confirmation<br />

message will<br />

appear


• Supporter is<br />

provided an<br />

order<br />

confirmation<br />

• Supporter<br />

clicks button to<br />

go to Magazine<br />

Store<br />

Order Confirmation


DETAILED ORDER REPORT<br />

• Check back in during the<br />

sale to track your success<br />

• Send more emails <strong>and</strong> get<br />

more orders<br />

• All Detail Order Reports<br />

must be submitted by the<br />

deadline date to count<br />

towards girl rewards <strong>and</strong><br />

troop proceeds


Magazine<br />

Catalog<br />

Program


Magazine Catalog<br />

• 665+ magazines available<br />

• 46 combo <strong>of</strong>fers<br />

• Better layouts<br />

• Higher quality paper & overall look


Many Orders Still Come From In-Person<br />

Sales From The Catalog<br />

• Renew Current Subscriptions:<br />

(A)Renew at Anytime in the Subscription Cycle<br />

(B)Convenient Renewal Through GS Each Year<br />

• Buy New Subscriptions<br />

• Have GIFT Subscriptions Sent<br />

• All For About The SAME PRICE


Magazine Catalog: Digital Titles


DIGITAL MAGAZINES<br />

• 80 digital <strong>of</strong>fers<br />

o 50 digital magazines<br />

o 30 free-with-print<br />

digital magazines<br />

Available In<br />

Catalog &<br />

Online


New Magazine Order Form<br />

Please<br />

Throw Old<br />

Ones Away!<br />

• Customers should keep the pink copy<br />

• Yellow & White copy turned in to the troop


QSP<br />

Customer Guarantee<br />

Catalog<br />

Online


Our<br />

Delicious<br />

Nut &<br />

Chocolate<br />

Items


Now with<br />

Roasted<br />

Pecans!<br />

$5


$7<br />

Now with<br />

Sea Salt!<br />

Gluten<br />

Free!


2012 New Items!<br />

$6<br />

2012 New Tins!<br />

$8<br />

Chocolate Covered Pretzels<br />

Caramel Treasures


Project<br />

Care & Share!<br />

• Support the <strong>Girl</strong> <strong>Scouts</strong><br />

<strong>and</strong> our Military through<br />

our Project Care & Share!<br />

• Every $5 donation sends<br />

our Military <strong>Troops</strong> a<br />

tasty treat from home<br />

• <strong>Girl</strong>s earn a special patch<br />

for 5 donations received<br />

$5


Remember troops should order<br />

to the piece<br />

REMINDERS<br />

Count products carefully before<br />

signing<br />

Keep chocolate away from light<br />

<strong>and</strong> heat<br />

Do not store products outside<br />

If you have specific program<br />

questions, refer to your training<br />

materials or call GSCWM <strong>of</strong>fice


Address Booklet<br />

<strong>Girl</strong>s personalize postcards for family<br />

& friends they have not already contacted<br />

Ashley Braxton<br />

Tropical Florida<br />

737 11


Address Booklet Postcard<br />

• <strong>Girl</strong>s complete postcards with names & addresses <strong>of</strong><br />

friends <strong>and</strong> family<br />

• Personalize with a P.S. Message<br />

• Easy option, every girl can participate, no selling


New Payment Options<br />

1) Check<br />

2) Credit Card<br />

3) Shop Online


Personalized Mailings Sent<br />

Only 1 Mailing This Year!


Sept. 11-27<br />

Key Fall Product Program<br />

Dates<br />

Service Unit Product Teams Train <strong>Troops</strong><br />

Sept. 28- Oct. 28<br />

October 12<br />

October 28<br />

October 28<br />

October 30<br />

October 30<br />

October 31<br />

October 31<br />

November 2<br />

November 14<br />

November 14-16<br />

Order Taking!<br />

Deadline for troops to submit ACH Form to GSCWM<br />

Deadline for troops to receive credit for Online Mag. orders<br />

<strong>Girl</strong>s turn in all orders <strong>and</strong> payments to troop<br />

Deadline for troop orders to be entered into Nut-E<br />

Deadline for troop deposits for all orders into troop account<br />

Deadline for troop to notify GSCWM <strong>of</strong> insufficient funds<br />

Deadline for service units to finalize troop orders in Nut-E<br />

ACH withdrawal from troop accounts<br />

Rewards delivered to service units<br />

Nut & C<strong>and</strong>y delivery to service units


ACH (Automatic Clearing House) Payments<br />

<strong>Girl</strong> <strong>Scouts</strong> <strong>of</strong> <strong>Central</strong> <strong>and</strong> <strong>Western</strong> <strong>Massachusetts</strong>, Inc.<br />

800-462-9100 (in MA) or 413-584-2602 gscwm.org<br />

40 Harkness Avenue<br />

E Longmeadow, MA 01028-1016<br />

Fax: 413-525-5901<br />

241 Haydenville Road<br />

Leeds, MA 01053-9768<br />

Fax: 413-586-7937<br />

81 Gold Star Blvd<br />

Worcester, MA 01606-2813<br />

Fax: 508-852-7674<br />

AUTHORIZATION AGREEMENT FOR AUTOMATIC DEPOSIT (ACH DEBITS)<br />

I (we) hereby authorize <strong>Girl</strong> <strong>Scouts</strong> <strong>of</strong> <strong>Central</strong> <strong>and</strong> <strong>Western</strong> <strong>Massachusetts</strong>, hereinafter called GSCWM, to<br />

initiate bank debits to the troop bank account indicated below <strong>and</strong> the depository (bank) named below, hereinafter<br />

called DEPOSITORY.<br />

PLEASE ATTACH COPY VOIDED CHECK HERE.<br />

Depository (Bank) Name ________________________________________________________________<br />

Transit ABA (Routing #) __________________________ Account # _____________________________<br />

Name <strong>of</strong> Account _______________________________________________________________________<br />

This authority s to remain in full force <strong>and</strong> in effect throughout the 2012-13 Product Sales or until GSCWM has<br />

received written notification from the troop <strong>of</strong> it’s termination in such time <strong>and</strong> in such manner as to afford GSCWM<br />

<strong>and</strong> the DEPOSITORY a reasonable opportunity to act on it.<br />

I underst<strong>and</strong> that it is the troop’s responsibility to notify GSCWM if funds will not be available on the specified date,<br />

<strong>and</strong> that if we do not notify GSCWM, it may result in fees being assessed to the troop account due to insufficient<br />

funds.<br />

Troop # _________________________ Service Unit __________________ Phone __________________<br />

Troop Leader or Account Contact _________________________________________________________<br />

Email _________________________________________________<br />

Signature _____________________________________________ Date _____________________________<br />

Signature _____________________________________________ Date _____________________________<br />

(2 Signatures required)<br />

Please mail form <strong>and</strong> a copy <strong>of</strong> voided check to: GSCWM, Finance Department, Julie Guerra<br />

(Email: jguerra@gscwm.org) 81 Gold Star Blvd, Worcester, MA 01606<br />

October 12<br />

October 28<br />

October 30<br />

October 31<br />

to<br />

November 2<br />

Deadline for troops<br />

to submit ACH Form<br />

to GSCWM<br />

<strong>Girl</strong>s turn in all<br />

orders <strong>and</strong><br />

payments to troop<br />

Deadline for troop<br />

deposits for all<br />

orders into troop<br />

account<br />

Deadline for troop<br />

notify GSCWM <strong>of</strong><br />

insufficient funds<br />

ACH withdrawal<br />

from troop accounts


Paperwork From <strong>Troops</strong> to SU<br />

• Incentive Opt-Out Form<br />

• Pink copies <strong>of</strong> magazine<br />

catalog order forms<br />

remain with customers<br />

• <strong>Girl</strong> order forms (yellow<br />

<strong>and</strong> white copies<br />

separated)<br />

• Completed Address Books<br />

• Detailed Order Reports<br />

• T2 Report from Nut∙E


Paperwork From SU to GSCWM<br />

Please mail to the Service<br />

Center:<br />

• Troop T2 from Nut∙E<br />

• Opt-Out Form (if applicable –<br />

Junior level <strong>and</strong> up only)<br />

Please mail to QSP in the<br />

UPS envelope provided:<br />

• White copies <strong>of</strong> magazine<br />

orders <strong>and</strong> Address Booklets<br />

with Summary Report in the<br />

same package.


• Intuitive<br />

• Few Clicks<br />

• High Performance<br />

• Dependable<br />

• It’s Easy <strong>and</strong> Fast


Login Page<br />

Enter the Login & Password assigned to you by your Council<br />

<strong>and</strong> select the 2012 Fall Product Sale Campaign. Click “Sign-In”


Service Unit Icon<br />

On this page Service Units should enter or verify all <strong>of</strong> their information.<br />

Incentives ship to the Manager Address listed on the left.<br />

Nut/C<strong>and</strong>y items ship to the Delivery Station information on the right.


<strong>Troops</strong> Icon<br />

The is where you will find a listing <strong>of</strong> all your <strong>Troops</strong>.<br />

Just click the pencil icon to get to the Troop Detail page.


Troop View<br />

Editing Information<br />

• Log in to Nut-e (GSCWM+5 digit troop number)<br />

• Update contact information by selecting “<strong>Troops</strong>” icon<br />

• Select with or without incentives <strong>and</strong> save


<strong>Girl</strong> Order Page<br />

Note the 4 step process listed in the Troop Order container.<br />

Step 1 - Enter number <strong>of</strong> <strong>Girl</strong>s Registered <strong>and</strong> click “Save”.


Step 2 - Add girls to the system by clicking the<br />

“Add <strong>Girl</strong> Name” button to the left.<br />

When the pop up appears, type in the name per the instructions<br />

<strong>of</strong> your Council <strong>and</strong> click “Add <strong>Girl</strong> Name”.<br />

Keep adding names until you are done.


The girl’s will appear in the bottom container.<br />

Step 3 - Add <strong>Girl</strong> Orders by clicking the green plus icon.<br />

FYI – you can also edit a girl’s name (pencil icon) or<br />

delete her from the list (red x icon)


All 3 portions <strong>of</strong> each girl’s order must be “Saved”.<br />

Type in the quantities for each Product item <strong>and</strong> keep tabbing<br />

until all items are filled.<br />

NOTE: This year both Magazine Dollars & Magazine Units are required.<br />

1) Click “Save” on either side <strong>of</strong> the “Product Order” container.


3) Click “Yes” in the pop up box to complete the order.<br />

You must click this to save her order!<br />

The system will automatically take you back to the girl list.


As you can see Katie’s totals have been added. Once all orders have been<br />

entered, the user should proceed to the final step.<br />

Step 4 - click the pink “Submit Nut/C<strong>and</strong>y Order” button.<br />

Note: <strong>Girl</strong>s <strong>and</strong> QSP items can still be added after you submit your Nut/C<strong>and</strong>y<br />

Order. All girl orders will LOCK after the Council submits their incentive order.


Reports Icon<br />

This page contains all reports as well as manuals <strong>and</strong> tutorials.<br />

The T-2 – Nuts/C<strong>and</strong>y & Mags Report is especially helpful.<br />

If you have any problems opening PDF reports please update your system<br />

with the free Adobe Reader upgrade at the top <strong>of</strong> the page.


The G-2 is a great<br />

recap report for<br />

individual girls.


The T-2 is a<br />

great recap<br />

report - it<br />

breaks down all<br />

info!

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