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International assignment policies - Grant Thornton LLP

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Cost Effective Management of a Global<br />

Workforce<br />

A Handful of Expats – A Fistful of Dollars?<br />

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2


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3


Presenting<br />

Linette Barclay<br />

IES Senior Manager,<br />

Houston<br />

Beth Penfold<br />

IES Senior Manager,<br />

Chicago<br />

Jerry Zukauckas<br />

IES Director,<br />

Atlanta<br />

Panelists<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

Brooke Schnitker<br />

IES Senior Associate,<br />

Chicago<br />

Peter Sid<br />

IES Senior Manager,<br />

New York - Midtown<br />

4


Poll 1<br />

How many employees are in your global mobility<br />

program?<br />

A. Fewer than 10<br />

B. Between 10 and 50<br />

C. Between 50 and 150<br />

D. Between 150 and 300<br />

E. More than 300<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

5


Learning objectives<br />

• Recognize how to design a standardized global workforce<br />

policy<br />

• Identify essential ingredients of <strong>assignment</strong> letters<br />

• Be aware of how to manage payroll details for cross<br />

border employees<br />

• Identify and manage risk of stealth<br />

expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

6


Agenda<br />

• <strong>International</strong> <strong>assignment</strong> <strong>policies</strong><br />

• Secondment agreements and <strong>assignment</strong> letters<br />

• Managing the payroll details<br />

• Stealth expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

7


<strong>International</strong> <strong>assignment</strong> <strong>policies</strong><br />

• Overview<br />

• The value of an IAP<br />

• Creating an IAP<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

8


Poll 2<br />

Does your organization have a written international<br />

<strong>assignment</strong> policy that applies to all assignees?<br />

A. Yes<br />

B. No<br />

C. Sort of – individual ‘deals’ are negotiated<br />

D. Don’t know<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

9


<strong>International</strong> <strong>assignment</strong> policy - overview<br />

• Written statement of policy for the organization’s<br />

international assignees<br />

• Comprehensive guide to direct the administration of all<br />

aspects of an international <strong>assignment</strong><br />

• Components – Will be unique to each organization and can<br />

include:<br />

Pre-<strong>assignment</strong> <strong>policies</strong><br />

IA compensation<br />

Tax equalization policy<br />

Repatriation<br />

General <strong>policies</strong><br />

Uniform <strong>assignment</strong> letters<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

10


The value of a written IAP - case study example<br />

Facts:<br />

<strong>International</strong> Inc has three individuals on <strong>assignment</strong> from the<br />

U.S. to Country A. All are executives operating at a similar<br />

level of responsibility. They are married with school age<br />

children; the spouse and children accompany the executives<br />

to the international <strong>assignment</strong> location.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

11


The value of an IAP – Case study example<br />

Compensation/Benefit Exec 1 Exec 2 Exec 3<br />

Base salary/bonus X X X<br />

Home leave trips 1 per year 2 per year 4 per year<br />

Housing allowance None $10,000 All rent paid<br />

Cost of living allowance $5,000 $10,000 $15,000<br />

Tax equalization No Partial Yes<br />

Relocation allowance Limited $5,000 Full<br />

School allowance (children) None Partial Full tuition<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

12


The value of a written IAP<br />

• Standardization – Manage exceptions<br />

• Consistent with business objectives of the organization<br />

• Enhances communication and understanding<br />

• Eases administration<br />

• Controls costs<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

13


Creating an IAP – the process<br />

• Use a team approach to devise a policy – include<br />

stakeholders and experts:<br />

Mobility Payroll Security<br />

Tax HRIS Benefits<br />

Accounting Immigration Transition<br />

• Assess and determine objectives of the policy<br />

• Address <strong>assignment</strong> types: long term; short term;<br />

commuter; permanent transfers<br />

• Benchmarking – General and custom<br />

• Implement; evaluate; revise; improve<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

14


Agenda<br />

Questions?<br />

• <strong>International</strong> <strong>assignment</strong> <strong>policies</strong><br />

• Secondment agreements and <strong>assignment</strong> letters<br />

• Managing the payroll details<br />

• Stealth expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

15


The value of secondment agreements and<br />

<strong>assignment</strong> letters<br />

• What should be included in a secondment agreement or<br />

<strong>assignment</strong> letter?<br />

• Why is it important to use a secondment agreement or<br />

<strong>assignment</strong> letter?<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

16


Poll 3<br />

How familiar are you with secondment agreements and<br />

<strong>assignment</strong> letters?<br />

A. Very familiar: We issue secondment agreements or<br />

<strong>assignment</strong> letters for all of our international assignees.<br />

B. Somewhat familiar: We typically only issue <strong>assignment</strong><br />

letters for exceptional cases.<br />

C. Not familiar at all: We never use <strong>assignment</strong> letters.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

17


Meet Frank Jones, HR Manager<br />

• Frank coordinates international <strong>assignment</strong>s within<br />

ABC Company<br />

• He knows the secondment agreement includes<br />

the general terms of the <strong>assignment</strong><br />

• He has heard complaints from the assignees<br />

that the letter is too general and does not cover<br />

all the aspects/issues<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

18


Frank asks…<br />

“What should be included in the secondment agreement<br />

or <strong>assignment</strong> letter?”<br />

• Basic information and <strong>assignment</strong> details<br />

• Additional information<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

19


“What should be included in the <strong>assignment</strong> letter?”<br />

Basic information and <strong>assignment</strong> details:<br />

• Assignment location and duration<br />

• Compensation (base salary, bonus, incentive<br />

compensation)<br />

• Assignment allowances (Host country housing,<br />

transportation, COLA, home leave, relocation)<br />

• Other benefits (Health Insurance, pension)<br />

• Tax matters – U.S. and foreign / Tax equalization<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

20


“What should be included in the <strong>assignment</strong> letter?”<br />

Additional information:<br />

• Career management<br />

• Personal matters (visa process, bereavement leave,<br />

spousal assistance)<br />

• Taxation of personal income / Personal tax planning<br />

• Treatment of personal residence/home<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

21


Frank asks…<br />

“Why should we use a secondment agreement or<br />

<strong>assignment</strong> letter? It seems like a lot of extra<br />

administration.”<br />

• Set clear expectations and identify responsibilities<br />

• Risk management<br />

• Document intended length of <strong>assignment</strong> – Aids tax<br />

planning in home and host country<br />

• Manage cost<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

22


Frank agrees…<br />

“A written <strong>assignment</strong> agreement with details of who will be<br />

responsible for the foreign taxes on all the <strong>assignment</strong><br />

allowances would definitely be helpful. It would avoid time<br />

consuming and costly misunderstandings.”<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

23


Agenda<br />

Questions?<br />

• <strong>International</strong> <strong>assignment</strong> <strong>policies</strong><br />

• Secondment agreements and <strong>assignment</strong> letters<br />

• Managing the payroll details<br />

• Stealth expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

24


Managing the payroll details<br />

• Who is the employer?<br />

• Shadow payroll issues<br />

• U.S. form W-2 reporting<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

25


Poll 4<br />

How comfortable are you regarding your company’s<br />

payroll reporting in both the United States and the foreign<br />

country with respect to your international assignees?<br />

A. Very comfortable: I am confident we have appropriate<br />

payroll reporting in both the US and the foreign country.<br />

B. Somewhat comfortable: I believe we have the reporting<br />

correct in the majority of cases.<br />

C. Not comfortable at all: We could use some assistance with<br />

the payroll reporting for our international assignees.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

26


Frank asks…<br />

“Why are the payroll issues for our international<br />

assignees always so complicated? I spend too much<br />

time working with the payroll manager on just a few<br />

individuals.”<br />

• Identify the employer, as well as where the pay will be<br />

delivered<br />

• Address foreign withholding obligations – Possible shadow<br />

payroll<br />

• Ensure complete U.S. form W-2 reporting<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

27


Managing the payroll details<br />

• Often the home country employer will continue to pay the<br />

assignee’s wages and home country benefits<br />

• The additional <strong>assignment</strong> allowances may be<br />

paid/delivered in the host country – Housing, COLA,<br />

education<br />

• Shadow payroll may be required (penalty for not complying<br />

with the local foreign country tax withholding requirements)<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

28


Frank asks…<br />

“What should be included in the US form W-2? We seem<br />

to be constantly issuing corrected forms W-2 for our<br />

international assignees.”<br />

• Base salary and bonus<br />

• Assignment allowances: Housing, COLA, education, foreign<br />

tax reimbursement (even if paid/delivered by foreign entity)<br />

• Gross ups: Social security, Medicare, federal or state tax (if<br />

applicable)<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

29


Frank concludes…<br />

“By consistently issuing secondment agreements or<br />

<strong>assignment</strong> letters and by managing the U.S. and foreign<br />

payroll details upfront, we can save time and money!”<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

30


Agenda<br />

Questions?<br />

• <strong>International</strong> <strong>assignment</strong> <strong>policies</strong><br />

• Secondment agreements and <strong>assignment</strong> letters<br />

• Managing the payroll details<br />

• Stealth expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

31


What is a “stealth expatriate”?<br />

Employees who are:<br />

• Outside their home countries for extended periods of time;<br />

• Not included in formal global mobility programs; and<br />

• Not tracked by human resources as global employees<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

32


Poll 5<br />

Are you concerned about Stealth Expatriates in your<br />

organization?<br />

A. Very concerned: We have identified more than one<br />

situation within the past 6 months.<br />

B. Somewhat concerned: We are fairly certain we have<br />

situations but have not formally investigated.<br />

C. Not concerned: We have processes in place to identify and<br />

manage these situations.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

33


How are stealth expatriates found?<br />

• Visa and immigration issues<br />

• Increased travel and/or project costs<br />

• By chance<br />

• Company initiative<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

34


Visa and immigration issues<br />

Paul is the project director for an engineering team working in<br />

Malaysia. HR assisted the core team to obtain visas when the<br />

project started. You have heard through the grapevine the<br />

project has had some set backs. Over the weekend, Paul<br />

contacted HR because a new team member,<br />

who was called in to provide technical<br />

expertise, was denied entry to the country;<br />

she did not have a current visa. The project<br />

is at a critical point.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

35


Increased travel and project costs<br />

Nigel is the new project manager for a virtual design team.<br />

He is concerned about the consistently high level of travel<br />

expenses being submitted by some team members based in<br />

Northern Europe. Upon further investigation, he learns the<br />

employees have been traveling to Germany to meet and work<br />

in a hotel every other week for the past year.<br />

The original project budget included<br />

only modest travel costs.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

36


Chance identification of stealth expatriates<br />

Mary is a high performing software designer who has been<br />

with the company for three years and is based in Chicago.<br />

She has a flexible work arrangement and generally works<br />

from home when she is not on the road, which is the majority<br />

of the time. Payroll notices that she has put in a change of<br />

address, effective immediately and the new address is in the<br />

UK.<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

37


Adverse consequences<br />

• Tax issues<br />

• Visa and immigration issues that delay projects<br />

• Tracking employees during emergencies<br />

• Additional expenses not included in contract pricing or in<br />

budgets<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

38


Isn’t this old news?<br />

• Increased enforcement of rules by immigration and tax<br />

officials<br />

• Safety and security of employees becomes a focus after<br />

natural disasters and political turmoil<br />

• The trend in some industries is away from “formal”<br />

expatriate <strong>assignment</strong>s and toward extended or “as<br />

needed” business trips<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

39


Managing the problem<br />

• Communication of issues<br />

• Employee tracking system<br />

• Evaluate results of tracking on a regular basis<br />

• Monitor travel requests<br />

• Management awareness<br />

• Use facts to assess risk in each location<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

40


Poll 6<br />

Of the topics presented today, which one concerns you<br />

the most?<br />

a. <strong>International</strong> Assignment Policy<br />

b. Secondment Agreements/Assignment Letters<br />

c. Payroll Matters<br />

d. Stealth Expatriates<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

41


Any final questions?<br />

Jerry Zukauckas Atlanta jerry.zukauckas@gt.com 404-475-0070<br />

Linette Barclay Houston linette.barclay@gt.com 832-476-3663<br />

Beth Penfold Chicago beth.penfold@gt.com 312-602-8284<br />

© <strong>Grant</strong> <strong>Thornton</strong> <strong>LLP</strong>. All rights reserved.<br />

For additional information visit <strong>Grant</strong> <strong>Thornton</strong>’s<br />

Tax Accounting and Risk Advisory Services<br />

42


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