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Stress Leave Under the FMLA - Greenberg Traurig LLP

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Employment and Labor Law<br />

sure, hyperthyroidism, back pain, severe<br />

headaches, sinusitis, infested cyst, sore<br />

throat, swelling throat, coughing and feelings<br />

of stress and depression. Price’s doctor<br />

fur<strong>the</strong>r attested that Price came to his<br />

office in “an alarming condition,” she “was<br />

on <strong>the</strong> edge of a break-down, both physically<br />

and mentally,” and “<strong>the</strong>re was no way<br />

[that Price] could perform her job, due to<br />

The <strong>FMLA</strong>specifically<br />

allows an employer to<br />

question employees about<br />

requested absences<br />

to determine whe<strong>the</strong>r<br />

<strong>the</strong> <strong>FMLA</strong> applies.<br />

her mental and physical state, and… to<br />

attempt to continue to work in her condition<br />

would be seriously detrimental to her<br />

health.”<br />

The district court held that Price’s multiple<br />

diagnoses did not rise to <strong>the</strong> level of a<br />

serious health condition as a matter of law<br />

and granted a summary judgment to <strong>the</strong><br />

City of Fort Wayne. The Seventh Circuit<br />

reversed <strong>the</strong> district court’s grant of a summary<br />

judgment, holding that while such<br />

multiple diagnoses may not rise to <strong>the</strong> level<br />

of a serious medical condition as a matter<br />

of fact, such diagnoses were sufficient to<br />

survive a summary judgment.<br />

42 ■ For The Defense ■ February 2013<br />

Which <strong>FMLA</strong> Entitlement<br />

Causes <strong>the</strong> Most Problems?<br />

While Congress enacted <strong>the</strong> <strong>FMLA</strong> to<br />

attempt to balance <strong>the</strong> demands of <strong>the</strong><br />

workplace with <strong>the</strong> needs of families, certain<br />

bad apples have found opportunities<br />

to exploit <strong>the</strong> <strong>FMLA</strong> in <strong>the</strong> workplace. The<br />

<strong>FMLA</strong> has become <strong>the</strong> single largest source<br />

of uncontrolled absences and, thus, <strong>the</strong> single<br />

largest source of all <strong>the</strong> costs that those<br />

absences create: missed deadlines, late<br />

shipments, lost business, temporary help<br />

costs, and overworked staff.<br />

Even <strong>the</strong> DOL notes that <strong>the</strong> most serious<br />

<strong>FMLA</strong> problems arise with “intermittent<br />

leave” for which employees obtain<br />

certification that <strong>the</strong>y suffer ongoing medical<br />

conditions. While <strong>the</strong> original intent<br />

of intermittent leave was to accommodate<br />

employees with chronic ailments that<br />

might occasionally flare up and require<br />

minimal time, this type of leave has proved<br />

vulnerable to abuse. A National Association<br />

of Manufacturers survey revealed that<br />

more than half of <strong>the</strong> requests for intermittent<br />

leave were made ei<strong>the</strong>r on <strong>the</strong> day of<br />

<strong>the</strong> leave, after <strong>the</strong> leave was taken, or without<br />

any notice whatsoever. Moreover, <strong>the</strong><br />

employer survey respondents reported having<br />

to absorb significant operating costs in<br />

lost productivity and missed deadlines due<br />

to <strong>the</strong> intermittent leave. In addition to <strong>the</strong><br />

tangible losses such as unwanted overtime<br />

and loss of vacation, abused intermittent<br />

leave has additional intangible effects on<br />

productivity, morale, turnover, and business<br />

retention.<br />

How Can Employers Curb<br />

Employee <strong>FMLA</strong> Abuse?<br />

Given <strong>the</strong> very real medical problems<br />

that job- related stresses induce, as well as<br />

employers’ legitimate business concerns,<br />

employers should remain alert to ensuring<br />

<strong>FMLA</strong>- compliance while also protecting<br />

against <strong>FMLA</strong> abuse. An employer<br />

should know <strong>the</strong> leave “triggers” and recognize,<br />

based on <strong>the</strong> information that it has,<br />

when an employee’s absence may qualify as<br />

<strong>FMLA</strong> leave and ask for more information<br />

if appropriate. An employer should also<br />

first verify and confirm that an employee is<br />

eligible for <strong>FMLA</strong> leave. So, what are some<br />

suggested best practices when dealing with<br />

<strong>FMLA</strong> leave requests in general?<br />

Enforce company leave policies. An employer<br />

should work with managers to ensure<br />

that <strong>the</strong> company’s leave policies, including<br />

an <strong>FMLA</strong> policy, are current and uniformly<br />

enforced and ensure that managers are familiar<br />

with <strong>the</strong> <strong>FMLA</strong> paperwork. An employer<br />

must remain compliant with both<br />

federal <strong>FMLA</strong> laws and constantly changing<br />

state and o<strong>the</strong>r medical leave requirements.<br />

State law compliance is crucial for companies<br />

that have multiple locations. When in<br />

doubt, seek advice from outside counsel.<br />

Train management. Supervisors do not<br />

need to be experts on <strong>the</strong> <strong>FMLA</strong> and comparable<br />

state sick and medical leave laws,<br />

but <strong>the</strong>y do need to understand <strong>the</strong> basics<br />

of <strong>the</strong> law, including that employers are<br />

prohibited from interfering or retaliating<br />

against employees who take <strong>FMLA</strong><br />

leave. Employers should also be aware that<br />

<strong>the</strong> provisions of <strong>the</strong> <strong>FMLA</strong> arm employees<br />

with two causes of action <strong>the</strong>y can<br />

bring against an employer (1) an interference<br />

claim which makes it “unlawful for<br />

any employer to interfere with, restrain,<br />

or deny <strong>the</strong> exercise of or <strong>the</strong> attempt to<br />

exercise” any right provided by <strong>the</strong> <strong>FMLA</strong>,<br />

see 29 U.S.C. 2615(a)(1); and (2) a retaliation/discrimination<br />

claim found in 29<br />

U.S.C. 2615(a)(2) and 2615(b) of <strong>the</strong> statute<br />

which prohibits employers from discharging<br />

or discriminating against employees<br />

for “opposing any practice made unlawful”<br />

by <strong>the</strong> <strong>FMLA</strong>. Courts analyzing <strong>the</strong> merits<br />

of a retaliation/discrimination claim<br />

rely on <strong>the</strong> traditional anti- discrimination<br />

burden- shifting standards as articulated<br />

in McDonnell Douglas and Price Waterhouse.<br />

However, analysis of an interference<br />

claim does not require discriminatory<br />

intent. Ra<strong>the</strong>r, a plaintiff alleging an interference<br />

claim generally need only show that<br />

he or she was entitled to benefits under <strong>the</strong><br />

<strong>FMLA</strong> and was denied <strong>the</strong>m.<br />

Put it in writing. Require employees to<br />

submit a leave request form for all absences.<br />

When an employee calls in sick or requests<br />

a day off for any reason, require a written<br />

request. While a covered employer cannot<br />

prohibit verbal <strong>FMLA</strong> leave requests,<br />

requiring an employee to followup by submitting<br />

a written request can deter abuse.<br />

An employer has a right to question<br />

employees requesting <strong>FMLA</strong> leave. When<br />

faced with leave requests an employer<br />

should ask all necessary and relevant questions,<br />

especially when an employee’s reason<br />

for requesting <strong>the</strong> leave is unclear.<br />

The <strong>FMLA</strong> specifically allows an employer<br />

to question employees about requested<br />

absences to determine whe<strong>the</strong>r <strong>the</strong> <strong>FMLA</strong><br />

applies. Consider preparing a standard list<br />

of questions for supervisors to ask employees<br />

seeking <strong>FMLA</strong> leave on <strong>the</strong> basis of purported<br />

illness. An employee who chooses<br />

not to respond to reasonable questions<br />

from an employer about not only <strong>the</strong> need<br />

for time off, but also <strong>the</strong> nature of <strong>the</strong> need<br />

for leave and <strong>the</strong> timing and duration of <strong>the</strong><br />

absence, may lose his or her right to <strong>FMLA</strong><br />

protection.<br />

<strong>Stress</strong> <strong>Leave</strong>, continued on page 82

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