eAFK - Oerlikon Barmag - Oerlikon Textile

SUN - Service Unlimited
Getting you to the top
What are your expectations when you are deciding on new
product ranges and equipment for your textile business?
Do you really want to have several providers to manage the
complex manufacturing processes you need to control?
And can you risk facing the situation that after a few years
your investment may be virtually worthless? We at Oerlikon
Textile are convinced that you shouldn‘t accept any of
these limitations. This is the reason why Oerlikon Textile has
devised SUN – Service UNlimited – the new service initiative
that our Customer Support offers with its brands Oerlikon
Barmag, Oerlikon Neumag, Oerlikon Schlafhorst and
Oerlikon Saurer to all its clients who require more than just
service. SUN is a bundle of differentiated services that add
real value to your Oerlikon Textile hardware and your daily
business in a fl exible way.
Partnering for performance
Oerlikon Barmag Service offers you a broad range of
products and services to achieve your objectives – faster
return on investment, shorter downtimes and process
support. Based in Remscheid and in Suzhou, a pool of
highly qualifi ed employees equipped to react fast and
effi ciently to the most varied customer demands. From
build out and start-up to process consulting – our team
of experts is waiting to support you. Moreover, in line with
“think globally, act locally” our worldwide network of service
stations will always reach you - everywhere. Local repair
shops as well as on site workshops at your production plant
are characteristics of our service philosophy.
Our spinning R&D center at Oerlikon Barmag’s
headquarters in Remscheid is equipped with ten modules
forming closed, self-suffi cient units with a total of ten
spinning plants on various levels. All modules can be
independently operated in accordance with the respective
process requirements. The texturing R&D center at Oerlikon
Barmag’s texturing equipment hub in Suzhou provides all
currently available Oerlikon Barmag draw texturing machine
types as well as facilities to evaluate process and machine
performance supported by our experienced team of
engineers. At both locations customers can test their raw
materials and products or develop new applications under
optimum overall conditions.
www.myoerlikon.com – access to success
The myOerlikon customer portal is up to date at any time,
24 hours a day throughout the whole year. The customer
portal has a clearly arranged and uniform home page of all
26 eAFK – Oerlikon Barmag
Main Oerlikon Textile Service
• Network Stations plus more
than 120 agencies worldwide
business units and their product lines. Our customers have
online access to the latest documentation, tailor made
for their machines The trouble-shooting manual permits
a quicker and more effi cient elimination of problems via
direct links. The SECOS e-Commerce system, well-known
worldwide, is completely integrated. The Engineering
tool supports and accompanies the entire engineering
process from concept to the turn-key plant. Innovative
ideas and new solutions are added continuously. The latest
encryption technology guarantees the maximum data
security at any time.