Volunteers newsletter - Hampshire Hospitals NHS Foundation Trust

Volunteers
newsletter
Issue 1, summer 2012
www.hampshirehospitals.nhs.uk
Welcome to our new Hampshire Hospitals NHS Foundation Trust newsletter for volunteers across
Andover, Basingstoke and Winchester!
In our new Foundation Trust we have volunteers on every site totalling more than 600 volunteers
Trust-wide. Thank you to all our volunteers for your continued support and assistance to staff, visitors,
patients and families across HHFT.
On 9 January 2012 Basingstoke and North Hampshire NHS Foundation Trust and Winchester and Eastleigh
Healthcare NHS Trust joined together to become Hampshire Hospitals NHS Foundation Trust. The new
Foundation Trust serves a population of approximately 600,000 across Hampshire and parts of West
Berkshire and delivers services through locations throughout the region including its own hospitals:
Andover War Memorial Hospital; Basingstoke and North Hampshire Hospital and Royal Hampshire County
Hospital in Winchester. A new Council of Governors has been elected by the 18,000 members of the new
organisation. Governors represent the interests of patients and the public across the new constituencies.
Volunteering is included within the governance structure and the volunteer service coordinators are
managed by the patient experience manager.
2012 parking permits
All volunteers need to renew their parking permits.
Please contact your volunteer services coordinator
to collect a new form, either by phone, email or in
person.
RHCH susan.horton@hhft.nhs.uk
telephone 01962 825446
AWMH noreen.puttock@hhft.nhs.uk
telephone 01264 835279
BNHH caroline.whitear@southernhealth.nhs.uk
telephone 01256 376557
COBH clara.sanjar@hhft.nhs.uk
telephone 01264 835402
Mandatory training
All volunteers must undertake fire, health and safety
and infection control training annually and manual
handling training every two years.
If your training is overdue please contact your
volunteer services coordinator to book on to a
course in 2012.
Volunteer coordinators
Your volunteer coordinators are:
Noreen Puttock, voluntary services coordinator,
Andover
Clara Sanjar, voluntary services coordinator,
Countess of Brecknock Hospice in Andover
Susan Horton, voluntary services coordinator,
Winchester
Caroline Whitear, voluntary services coordinator,
Basingstoke
Andover War Memorial Hospital Basingstoke and North Hampshire Hospital Royal Hampshire County Hospital 1

Hampshire Hospitals - in the news
Care closer to home: local patients to
benefit from new mobile MRI scanner
Patients across Hampshire now have access
to a mobile MRI scanner as part of Hampshire
Hospitals’ commitment to deliver care closer
to people’s homes.
Hampshire Hospitals launched the mobile
service at the end of April 2012 to reduce the
number of people who would have had to
travel to Basingstoke and North Hampshire
Hospital or Royal Hampshire County
Hospital in Winchester for scans. This will help
to reduce travelling time and potential stress
for the patient.
Gold award for Hospital Radio
Basingstoke DJ
A DJ from Hospital
Radio Basingstoke
recently won the
Gold Award for
best newcomer
at the annual
National Hospital
Radio Awards.
Christine Rowley, who is a volunteer DJ at the
station which broadcasts to patients across
Basingstoke and North Hampshire Hospital, joined
the station less than a year ago. She was praised
for her presenting style and original
material.
Christine commented: “It was an amazing evening.
I was so pleased to have been nominated but to
win was incredible.”
The awards are held to celebrate the best in
hospital radio broadcasting across 225 UK
hospitals. Hospital Radio Basingstoke was also
shortlisted for the Station of the Year and Special
Event awards.
From nursing to Number 10: Nurse Vicki
Rowse attends reception with Prime
Minister David Cameron
Hampshire Hospitals
Nurse Vicki Rowse
recently attended a
reception with Prime
Minister David Cameron,
held to celebrate the country’s leaders in nursing.
Vicki, who is a children’s community nursing team
leader based at Royal Hampshire County Hospital,
was invited to the two hour reception at 10
Downing Street after being one of just four people
in the country awarded the children and young
people’s nurses leadership development
scholarship by the Florence Nightingale
Foundation. The coveted one year scholarships are
awarded to senior nurses and allied health
professionals who wish to further develop their
leadership skills.
Vicki, who qualified as a nurse in 1983, said: “It
was an amazing experience to meet the Prime
Minister and I enjoyed every minute of it.”
Hampshire Hospitals named among Top
Hospitals – and the patients agree too
HHFT has been named in a list of the top hospitals
in the UK at the annual CHKS awards.
The Top Hospitals scheme, run by the healthcare
improvement and intelligence service, measures
performance against 23 criteria covering safety,
clinical effectiveness, health outcomes, efficiency,
patient experience and quality of care.
HHFT also performed well in the national Inpatient
Survey run by the Care Quality Commission, the
results of which were published at the end of April.
In Basingstoke, patients rated the Foundation Trust
as better than others for the way in which nursing
staff acknowledged them and for communication
and clarity of information. In Winchester and
Andover, patient ratings placed the trust better
than others for the way in which their operations
were explained to them, and the way information
was passed on to their GP.
Andover War Memorial Hospital Basingstoke and North Hampshire Hospital Royal Hampshire County Hospital 2

Site news
Andover War Memorial
Hospital
Friends of AWMH
charity
The Friends and
Willow Court are
always happy to
receive any items
which can be sold at boot sales or bric-a-brac
events. This is an excellent way to support
the Friends whose fundraising helps purchase
additional equipment and provide support to
patients at hospital or within the community.
For further details please contact
Noreen Puttock.
Volunteers who are willing to help sell raffle
tickets for The Friends of AWMH in the
Outpatients Department and the Andover
Garden Centre, throughout June/July 2012
please contact Mary Critcher on 01264 354687.
Volunteers’ social evening
A social evening was held in April at AWMH to
celebrate the tremendous work of volunteers
across the Foundation Trust.
The evening was attended by Hampshire
Hospitals’ Chief Executive Mary Edwards, the
Mayor of Test Valley and Sir George Young, MP.
Hidden talents
Can you sing, dance, perform magic tricks or
just keep an audience entertained, or do you
know someone who can? Would you and a
few colleagues be willing to come along and
perform in a 30 minute slot on the ward or in
the care home? Don’t hide your talents, please
contact Noreen Puttock.
Social evenings for amputees and families
John Daniels, a volunteer for the amputee clinic
at the AWMH gym, has organised a social
evening where amputees and their friends and
family can meet for a drink and a chat. It is held
every third Wednesday of the month at New
Street Football Club in Andover and meets from
7.00pm. On most evenings, trained
physiotherapists and nursing staff will also be
present, to give advice and information in a
non-clinical setting. If you would like more
information, please contact John on 01264
353408.
Countess of Brecknock Hospice
The Countess of Brecknock Hospice opened in
September 1990 and provides palliative care. We
have 100 volunteers who make a difference in the
In-patient Unit, Day Care Unit, Hospice Shop,
Reception, Garden team, Fundraising team,
Driving team and Bereavement Support for
patients and families.
Future Events
Sponsored Midnight Walk - Women over the age
of 16 are welcome to join in and walk the night
away in aid of the Hospice. Starting at midnight
on Saturday 30 June into the early hours of Sunday
1 July 2012, participants can walk a distance of
either 6.5 miles or 13 miles around Andover for an
evening of fun, laughter and great memories.
Please contact the Hospice appeals office on
01264 835280 or e-mail
info@countessofbrecknockhospice.co.uk to
register at £10 per walker. This includes a
t-shirt, water, fruit and breakfast on completion of
your journey. Volunteers will also be required as
marshals so please get in touch if you are
interested.
Andover War Memorial Hospital Basingstoke and North Hampshire Hospital Royal Hampshire County Hospital 3
www.northhampshire.nhs.uk

Basingstoke and North
Hampshire Hospital
New opportunities
There are several
volunteering
opportunities
available as well
as two new
opportunities:
The Firs (elderly care). The Firs provides 24 hour
nursing care for older patients recovering from
recent illness or injury. Volunteers are required to
visit/befriend
patients, help at meal times and help with
activities, which could include crafts or card/board
games. The minimum age for this opportunity is
17.
Eye theatre – hand holder. The main role of the
volunteer is to support the patient in theatre by
holding the patient’s hand during eye surgery. The
patient’s face is covered during surgery to maintain
sterility, and the patient will be advised not to talk
thus www.northhampshire.nhs.uk
normal methods of communication with the
patient cannot be maintained. The hand holder
provides an important means of communication
with the outside world for the patient.
This is an interesting and rewarding volunteer
opportunity. It is available Monday and Thursday
mornings between 8.30am and 12.30pm. These
are surgery times and cannot be moved, therefore
serious commitment is crucial. Minimum age is 18.
For more information about these and other
opportunities please contact Caroline Whitear.
Student volunteering event
Royal Hampshire County
Hospital
Volunteers’ Tea Party at Royal Hampshire County
Hospital
Around 100 volunteers joined hospital staff for
a tea party in St Catherine’s View Restaurant, on
Thursday 9 February 2012. It was an opportunity
for the Foundation Trust to say thank you for the
commitment, enthusiasm and kindness our
volunteers show the patients and staff on a daily
basis. It was also an opportunity to say thank you
and farewell to Pat Bull, who ran voluntary
services on the site for 12 years and has now
embarked on a new role within the Foundation
Trust.
Volunteers from
WRVS, Red
Cross, League of
Friends, hospital
radio, patient
information,
patient forums, pathology and
mealtime assistants were among the many
dedicated individuals who enjoyed the afternoon.
RHCH volunteering opportunities
There are opportunities for volunteering in the
following areas: audiology; pathology;
rheumatology clinic; breast screening;
medical records; patient information (library) and
patient mealtimes. Please contact Sue Horton for
further details.
Dates for your diaries
• Monday 24th September 2012 -
Winchester Hospital Radio’s 28th Birthday!
A volunteering event was held on 23 February
2012, Queen Mary’s College Basingstoke.
Sue Horton represented the FT at this event to
celebrate student volunteering week and 15
students made enquiries about volunteering at
one of the hospitals.
Andover War Memorial Hospital Basingstoke and North Hampshire Hospital Royal Hampshire County Hospital 4