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The Quality of Care for Sexually Transmitted Diseases in<br />

Region E Eastern Cape<br />

<strong>Using</strong> <strong>the</strong> DISCA <strong>Tool</strong>.<br />

1


Written by: Grace Mufamadi and Bongiwe Shongwe.<br />

Produced by <strong>the</strong> National STI Initiative:<br />

The National STI Initiative developed as a response to <strong>the</strong> recommendation from <strong>the</strong> National<br />

HIV/AIDS Review in 1997, which documented high rates of Sexually Transmitted Infections in<br />

South Africa and <strong>the</strong>ir crucial importance in <strong>the</strong> spread of HIV.<br />

It is a collaboration of <strong>the</strong> Initiative for Sub-district Support (ISDS), Reproductive Health Research<br />

Unit (RHRU) and <strong>the</strong> Department of Health and <strong>the</strong> Kaiser Family Foundation funds it. Its aim is to<br />

streng<strong>the</strong>n district level capacity to implement effective STD control programme.<br />

Acknowledgements<br />

Many thanks to all who contributed, in various ways; like arranging <strong>the</strong> meetings, making transport<br />

available, and collecting data at <strong>the</strong> clinics, particularly Mr. S. Yose (Acting Regional Director) <strong>the</strong><br />

communicable diseases coordinators<br />

Mrs G. Makwabasa, Mrs S. Vengeni, Mrs Mdolo,<br />

Mrs O.Ntshangase, Mrs Nomso Arosi MSH regional co-ordinator and <strong>the</strong> clinics that participated in<br />

<strong>the</strong> implementation of <strong>the</strong> DISCA.<br />

A special thank you to Dave McCoy and Anne Moys for <strong>the</strong>ir valuable input into <strong>the</strong> document.<br />

Your commitment, wisdom and effort have made it possible for a report of this nature to be<br />

available.<br />

TABLE OF CONTENTS<br />

INTRODUCING THE DISCA TOOL IN REGION E ................................................................4<br />

PROFILE OF REGION E……………………………………………………………………… ...5<br />

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FINDINGS AND INTERPRETATION ......................................................................................6<br />

Findings in <strong>the</strong> Mount Frere Health District.............................................................................6<br />

Findings in <strong>the</strong> Maluti Health District ......................................................................................8<br />

Findings in Flagstaff Health District ......................................................................................10<br />

Findings in Umzimkhulu Health District................................................................................12<br />

TABLES AND GRAPHS COMPARING THE FOUR DISTRICTS .........................................15<br />

GENERAL COMMENTS.........................................................................................................21<br />

CONCLUSION ........................................................................................................................24<br />

RECOMMENDATIONS ..........................................................................................................25<br />

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INTRODUCTION<br />

Sexually transmitted infections (STIs) are a major health problem in South Africa. They not only<br />

present a huge disease burden on society but also facilitate <strong>the</strong> spread of HIV. The care and<br />

management of patients with STIs has been identified as a key area to enhance HIV prevention<br />

efforts in our country.<br />

To assess <strong>the</strong> quality of care of sexually transmitted diseases a tool known as DISCA (District<br />

STD Quality of Care Assessment) was developed after consultation with nurses, public health<br />

professionals, and health services managers.<br />

The tool is a short questionnaire that looks at <strong>the</strong> key input, process and output indicators related<br />

to STD care. This tool has been approved by <strong>the</strong> Department of Health (DoH) and is contained in<br />

Appendix 1.<br />

INTRODUCING THE DISCA TOOL IN REGION E<br />

The tool was introduced in this region of <strong>the</strong> Eastern Cape in June 2000. A meeting was held<br />

with <strong>the</strong> regional DoH where it was presented and <strong>the</strong> intentions of implementing it within <strong>the</strong><br />

region were outlined.<br />

In <strong>the</strong> meeting, <strong>the</strong> tool was accepted and <strong>the</strong>re was strong agreement that it should be<br />

implemented in all <strong>the</strong> districts in <strong>the</strong> region. However, that was subject to <strong>the</strong> districts buying<br />

into <strong>the</strong> idea of DISCA. A second meeting was <strong>the</strong>n held where <strong>the</strong> districts were invited and <strong>the</strong><br />

proposal (to introduce <strong>the</strong> tool in <strong>the</strong> districts) was outlined to <strong>the</strong>m. Each district had a<br />

representative; ei<strong>the</strong>r a District Manager, a district Communicable Disease Manager, a Health<br />

Information officer, Clinic Supervisor or a Programme Manager.<br />

Although <strong>the</strong>re was agreement with <strong>the</strong> district representatives that <strong>the</strong> tool would be<br />

implemented in <strong>the</strong>ir districts, problems emerged when it was time to implement <strong>the</strong> DISCA:<br />

• Resistance to <strong>the</strong> tool since it was perceived to be a duplication of <strong>the</strong> provincial HIV/<br />

AIDS, STD and TB (HAST) tool.<br />

• District representatives could not meet with <strong>the</strong>ir district colleagues due to time<br />

constraints.<br />

• The tool was seen as extra work, since <strong>the</strong> districts were already overloaded with<br />

meetings, workshops, etc.<br />

• People looked at <strong>the</strong> tool as a research project for people to gain information, write <strong>the</strong>ir<br />

dissertations and are never heard of again.<br />

• There was a feeling that <strong>the</strong>re was not going to be enough manpower to implement<br />

DISCA.<br />

These issues raised were important. Much time was invested in addressing <strong>the</strong>m.<br />

The ISDS nurse training facilitator spent time building rapport with <strong>the</strong> staff, mainly<br />

telephonically, giving continuous support and communicating <strong>the</strong> advantages of <strong>the</strong> tool.<br />

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In addition, <strong>the</strong> ISDS nurse training facilitator accompanied clinic supervisors and<br />

programme coordinators in <strong>the</strong>ir visits to several clinics.<br />

PROFILE OF REGION E<br />

Region E of <strong>the</strong> Eastern Cape comprises of four districts i.e. Mount Frere, Flagstaff,<br />

Umzimkhulu and Maluti. Mount Frere’s population is estimated at 290 000. Flagstaff has an<br />

estimated population of 490 000; Maluti’s is estimated at 290 000 while Umzimkhulu’s is at<br />

150000. The health clinics in all <strong>the</strong>se districts are highly under sourced and lack basic services.<br />

(ISDS Mt Frere Technical report: November 1997)<br />

Data Collection<br />

A total of 106 DISCA questionnaires were handed out and 70 were returned. The table below<br />

outlines <strong>the</strong> breakdown of <strong>the</strong> questionnaires given out and those returned:<br />

District Population Total Number of<br />

Clinics.<br />

Number of Clinics<br />

Assessed.<br />

Maluti 290 000 22 18 (81%)<br />

Umzimkulu 150 000 24 18 (75%)<br />

Flagstaff 490 000 41 17 (41%)<br />

Mt. Frere 290 000 19 17 (89%)<br />

A team of people was responsible for conducting <strong>the</strong> assessments. They included community<br />

matrons, clinic supervisors, hospital tutors, communicable disease managers, district research<br />

teams, and nurse trainers. Initially, <strong>the</strong>re was agreement that clinic supervisors should be <strong>the</strong><br />

ones conducting <strong>the</strong> interviews, as <strong>the</strong> aim of <strong>the</strong> tool is to support supervision. However <strong>the</strong>re<br />

was a feeling that nurses were not going to feel comfortable talking to supervisors. It also<br />

emerged that some supervisors were not going to be available due to time constraints.<br />

Each clinic was to be notified of <strong>the</strong> DISCA exercise by <strong>the</strong> communicable disease managers or<br />

supervisors before time. However, some clinics could not be contacted and only knew of <strong>the</strong><br />

exercise when <strong>the</strong> DISCA was actually implemented.<br />

Conducting interviews<br />

One Sister per clinic was interviewed. In <strong>the</strong> absence of a clinic sister, a nursing assistant or<br />

enrolled nursing assistant was interviewed. Only one person in <strong>the</strong> team conducted <strong>the</strong> actual<br />

interviews, while o<strong>the</strong>rs checked <strong>the</strong> drug stores and <strong>the</strong> clinic register. This only happened if<br />

<strong>the</strong>re was more than one person doing <strong>the</strong> interview. If <strong>the</strong>re was only one interviewer, he/she<br />

did all <strong>the</strong> checks as well.<br />

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Findings in <strong>the</strong> Mount Frere Health District<br />

Accessibility and Utilization<br />

This looked at accessibility in terms of time, availability of consultation rooms, privacy of those<br />

consultation rooms and whe<strong>the</strong>r all <strong>the</strong> consultation rooms treated STIs.<br />

• All <strong>the</strong> clinics were open between 8-4 with <strong>the</strong> exception of one clinic that did not give a<br />

response to <strong>the</strong> question.<br />

• Half of <strong>the</strong>se clinics were not accessible after hours.<br />

• The number of consultation rooms in <strong>the</strong> 16 clinics was 23. Each clinic ranged from 1-5<br />

with an average of 1,4<br />

• All <strong>the</strong> available rooms were used for STI consultation. Of <strong>the</strong> 15 clinics that responded<br />

to <strong>the</strong> question regarding privacy, 13 said that <strong>the</strong>y treated <strong>the</strong>ir STI patients in privacy.<br />

• The number of adult patients seen was 16,130 per month with a range of 625-2985 and an<br />

average of 949 patients per clinic per month.<br />

• Only 13 clinics indicated <strong>the</strong> number of STI patients. The STI patients range from 6-382<br />

with an average of 54.2<br />

• The total number of STI clients was 704, which is 4.4% of <strong>the</strong> adult patients. This is a<br />

very small proportion, which could be attributed to <strong>the</strong> following reasons:<br />

• Data collection was not accurate or<br />

• People do not go to clinics when <strong>the</strong>y have STIs<br />

• Clinicians do not detect STIs in clients coming for o<strong>the</strong>r reasons.<br />

Examination facilities<br />

• All <strong>the</strong> clinics had examination couches. However, only 11 clinics had examination<br />

lights. This was worrying since for proper examination of female genitalia <strong>the</strong>re must be<br />

adequate lighting.<br />

• Only 9 (52%) clinics had sterilized specula. This was quite worrying and may be an<br />

indication that women are not properly examined. The methods employed for sterilizing<br />

specula are boiling and disinfecting.<br />

• All <strong>the</strong> clinics had examination gloves<br />

Provision of safe and effective treatment<br />

• Sixteen clinics responded to this question and all of <strong>the</strong>m had STI guidelines. Fifteen<br />

responded that <strong>the</strong>y had <strong>the</strong>se guidelines in <strong>the</strong> consultation rooms<br />

• All <strong>the</strong> clinics had individual education material<br />

• Only 7(41%) clinics had <strong>the</strong> education material in Xhosa. This is very worrying because<br />

it means that <strong>the</strong>re are people who do not benefit from such material since <strong>the</strong>y cannot<br />

understand it.<br />

• 16 (94,1%) clinics had dildos available.<br />

• Only one clinic had syphilis testing done on site.<br />

• Only 12 of <strong>the</strong> 17 clinics had Partner Notification cards available and of <strong>the</strong> 12, only 4<br />

had <strong>the</strong>se cards in a local language.<br />

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• It is worrying to note that not all STI patients get tested for syphilis; in fact <strong>the</strong>re seems to<br />

be no STI patients tested for syphilis at all. This could also be an indication that <strong>the</strong><br />

interviewers did not understand <strong>the</strong> question.<br />

Treatment of STI clients<br />

This section indicated <strong>the</strong> number of STI clients seen, <strong>the</strong> common infections and whe<strong>the</strong>r <strong>the</strong><br />

infections seen were treated correctly, according to <strong>the</strong> STI protocol. It also looked at whe<strong>the</strong>r<br />

blood is tested for latent Syphilis.<br />

• This section was generally poorly completed. Some clinics did not fill it in at all while<br />

some filled it in incompletely.<br />

• A large number 108 (15,3%) of clients presented with vaginal discharge. There were no<br />

cases that presented with mixed syndromes, an indication that correct examination is not<br />

being done (e.g. speculum examination on women) or that <strong>the</strong>re was incorrect diagnosis.<br />

• The percentage of clients correctly treated was only 26%, a very low figure indeed. This<br />

may be indicative of a number of reasons such as:<br />

• Drugs shortage, resulting in staff giving what is available and<br />

hoping for <strong>the</strong> best.<br />

• Lack of knowledge on what to prescribe<br />

• Staff did not use or did not know how to use protocols in <strong>the</strong>ir<br />

consultation rooms<br />

• Staff did not record <strong>the</strong> treatment that <strong>the</strong>y have given.<br />

Antenatal Screening and STD Treatment<br />

This section looked at <strong>the</strong> number of pregnant clients screened for syphilis and assessed <strong>the</strong><br />

referral of patients<br />

• 14 clinics conducted syphilis tests on all pregnant women and all <strong>the</strong> clinics examined<br />

and treated pregnant clients for STIs o<strong>the</strong>r than syphilis.<br />

• Six clinics referred women with genital warts.<br />

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STI drugs and treatment<br />

• This section looked at <strong>the</strong> availability of drugs. This was ano<strong>the</strong>r section of DISCA that<br />

was poorly filled in. Quite a number of clinics did not fill in this part.<br />

Drug<br />

Out of stock at <strong>the</strong> time of DISCA<br />

assessment<br />

Out of stock in <strong>the</strong> month prior to<br />

<strong>Disca</strong> assessment<br />

Ciprofloxacin 5.8% 11.7%<br />

Metronidazole 17.6% 11.7%<br />

Erythromycin 70.5% 47%<br />

Doxycyline 5.8% 23.5%<br />

Benzathine 5.8% 5.8%<br />

• There was a serious shortage of drugs in <strong>the</strong> clinics. Transport problems were cited as <strong>the</strong><br />

reason for this shortage.<br />

Staff training<br />

This section evaluated <strong>the</strong> number of staff that has gone for training in both STI Management<br />

and AIDS Counseling. It also looked at <strong>the</strong> number of staff working in a facility.<br />

• The total number of Professional Nurses was 41, average was 2.4.<br />

• Of <strong>the</strong> total number, 83% had been on formal training in STI Management and only 31%<br />

had received training in HIV Counseling. There is a great need for staff to attend courses<br />

in AIDS Counseling.<br />

Findings in Maluti Health District<br />

Accessibility<br />

• All <strong>the</strong> clinics, except one were open between 8-4pm.<br />

• Only 4 (22%) clinics did not open after hours.<br />

• The number of consultation rooms in all <strong>the</strong> 18 clinics was 25. Each clinic ranged from<br />

0-2 with an average of 1.4.<br />

• Seventeen clinics used all rooms for STI consultation and all <strong>the</strong> seventeen treated STI<br />

patients in private.<br />

• Seventeen clinics responded. The total number of adult patients was 11315 with a ranged<br />

of 252-1455 and an average of 629.<br />

• The total number of STI clients was 209, which is 1.8% of <strong>the</strong> adult patients. The STI<br />

patients ranged from 1-48 with an average of 12.3.<br />

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Examination facilities<br />

This looked at <strong>the</strong> availability of equipment, which has a great impact on <strong>the</strong> quality of<br />

examinations done and eventually <strong>the</strong> correct diagnosis.<br />

• Sixteen (89%) clinics had examination couches. The o<strong>the</strong>r two clinics without couches<br />

were Mobile Clinics. These could be using stretchers to examine clients.<br />

• Fifteen clinics had examination lights.<br />

• Only 8 (44%) clinics had sterilized specula. This is a very low percentage and quite<br />

worrying. Toge<strong>the</strong>r with <strong>the</strong> low percentage of examination couches, this could mean that<br />

STI patients were not examined – clinicians only listened to <strong>the</strong> symptoms as described<br />

by <strong>the</strong> patient and <strong>the</strong>n prescribed. There are only two clinics where speculum<br />

examinations are done on all women. The implication is that clients would be<br />

inadequately treated since o<strong>the</strong>r infections would not be picked up.<br />

• The methods employed for sterilizing specula were boiling and using a disinfectant<br />

solution<br />

• All <strong>the</strong> clinics had examination gloves<br />

Provision of safe treatment<br />

• All <strong>the</strong> clinics had STI guidelines, and 17 of <strong>the</strong>m had <strong>the</strong>se guidelines in <strong>the</strong> consultation<br />

rooms<br />

• Only 11 (61.1%) clinics had individual education material. This is a very worrying<br />

percentage since it indicated a missed opportunity in educating clients about STIs.<br />

• Only 1(5,6%) clinic had <strong>the</strong> education material in a local language. Again, <strong>the</strong>y are<br />

missing out on clients who may not understand English.<br />

• Only two clinics had syphilis testing done on site.<br />

• Those not done on site, time for <strong>the</strong> results to come back ranged from <strong>the</strong> same day to 3<br />

days.<br />

• Only 4 (23.2%) clinics had dildos available for education. Those that did not have <strong>the</strong>m<br />

stated that clinicians demonstrated <strong>the</strong> use of condoms using <strong>the</strong>ir fingers or <strong>the</strong>y just tell<br />

clients how condoms were used without any demonstration. It is crucial that people know<br />

how to use condoms properly and <strong>the</strong>y might not understand this if <strong>the</strong>re is no proper<br />

demonstration, and for this, a dildo is essential.<br />

• No STI patients were tested for syphilis at all.<br />

Treatment of STI clients<br />

• A number of clinics did not fill in this part of <strong>the</strong> questionnaires. This could be due to <strong>the</strong><br />

fact that <strong>the</strong>y did not understand what <strong>the</strong>y had to do. This shows a need to train people<br />

on <strong>the</strong> DISCA tool and its significance before it is used.<br />

• There were not many clients (only 1) that presented with more than one STI. Clinicians<br />

could be missing o<strong>the</strong>r syndromes because <strong>the</strong>y do not do proper examination. This is not<br />

surprising judging by <strong>the</strong> fact that not all women have speculum examination done on<br />

<strong>the</strong>m.<br />

• The percentage of clients correctly treated was only 8.9%. The same reasons as in Mount<br />

Frere apply here<br />

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Antenatal Screening and STD Treatment<br />

• Only 2 (22%) clinics reported doing syphilis testing on all pregnant women attending<br />

ANC for <strong>the</strong> first time.<br />

• Sixteen (89%) examined and treated women for STI o<strong>the</strong>r than syphilis<br />

• Most clinics (29%)referred clients who did not respond to treatment. One clinic referred<br />

all pregnant women with STIs. Two clinics did not refer women with STIs but treated<br />

<strong>the</strong>m.<br />

STI drugs and treatment<br />

This section looks at <strong>the</strong> availability of drugs<br />

Drug<br />

Out of stock at <strong>the</strong> time of DISCA<br />

assessment<br />

Out of stock in <strong>the</strong> month prior to<br />

<strong>Disca</strong> assessment<br />

Ciprofloxacin 11.1% 50%<br />

Metronidazole 5.5% 44.4%<br />

Erythromycin 55.5% 27.7%<br />

Doxycyline 16.6% 33.3%<br />

Benzathine 0% 22.2%<br />

• Many clinics did not fill in this section. A very worrying factor because one can <strong>the</strong>n not<br />

get a clear/true picture of <strong>the</strong> drug situation in <strong>the</strong> district. Never<strong>the</strong>less, <strong>the</strong>re does seem<br />

to be a problem with drug supply in most clinics.<br />

Staff training<br />

• The total number of Professional Nurses is 35, average 2 per clinic.<br />

• Of <strong>the</strong> total number, (48%) have been on formal training in STI Management and only<br />

14% have received training in HIV Counseling. There is a big need for staff to be trained<br />

on STI Management and HIV Counseling<br />

Findings in Flagstaff Health District<br />

Only 41% of <strong>the</strong> DISCA questionnaires were returned. A total of 41 were given out and only 17<br />

came back. Again, a lot of <strong>the</strong> sections on <strong>the</strong> questionnaires were also not filled in completely. It<br />

is possible that <strong>the</strong>re was not enough time to conduct <strong>the</strong> interviews or <strong>the</strong> importance of <strong>the</strong><br />

DISCA tool was not properly communicated.<br />

Accessibility<br />

• All <strong>the</strong> clinics in this region were opened at all times between 8-4pm<br />

• Three clinics did not respond to this question. Twenty three (59%) of <strong>the</strong> clinics did not<br />

open after hours<br />

• The total number of consultation rooms was 35, <strong>the</strong> range 1-4 and <strong>the</strong> average 2.1<br />

• Seventy (70%) of <strong>the</strong> clinics used all rooms for STI consultation and in 94% of <strong>the</strong>se<br />

consultation rooms; STI patients were treated in private.<br />

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• Sixteen clinics responded. The total number of adult patients is 10043 with a range of 30-<br />

3234 and average of 591 per clinic.<br />

• The total number of STI clients was 819, which is 8.1% of <strong>the</strong> adult patients. The STI<br />

patients range from 8-395 with an average of 48.2. Sixteen clinics responded to this<br />

question.<br />

Examination facilities<br />

• Ninety-four (94%) of <strong>the</strong> clinics had examination couches.<br />

• Only 59% of <strong>the</strong> clinics had examination lights.<br />

• Only 35.3% of <strong>the</strong> clinics had sterilized specula.<br />

• Thirty-five (35%) of <strong>the</strong> clinics did not respond to this question. The method used for<br />

sterilizing specula was dipping <strong>the</strong>m in a disinfectant solution.<br />

• Ninety-four (94%) of <strong>the</strong> clinics had examination gloves<br />

Provision of safe treatment<br />

• All <strong>the</strong> clinics had STI guidelines, but only 70% of <strong>the</strong>m had guidelines in all <strong>the</strong><br />

consultation rooms.<br />

• Only 82% of <strong>the</strong> clinics had individual education material. Three clinics did not respond<br />

to this question.<br />

• Only 29% of <strong>the</strong> clinics had <strong>the</strong> education material in a local language.<br />

• Three clinics had syphilis testing done on site.<br />

• The time taken for <strong>the</strong> results to come back from <strong>the</strong> laboratory ranging from four days to<br />

two weeks.<br />

• 70% of <strong>the</strong> clinics have had male condoms running out in <strong>the</strong> past month, an alarming<br />

figure indeed. This is a worrying development in <strong>the</strong> wake of HIV/AIDS<br />

• All <strong>the</strong> clinics showed <strong>the</strong>ir clients how to use condoms, although only 53% had dildos<br />

available. Most used posters and verbal education, to teach <strong>the</strong>ir clients about condom<br />

use.<br />

• 88% of <strong>the</strong> clinics had Partner Notification cards in adult consultation rooms.<br />

• Only 1 clinic takes RPR blood from all STI clients. The follow up question (which<br />

patients have blood taken for RPR) did not receive any response from <strong>the</strong> clinics except<br />

for one clinic, which gave syphilis as <strong>the</strong> answer. This clearly indicates that <strong>the</strong> question<br />

was not understood.<br />

Treatment of STI clients<br />

• This section of <strong>the</strong> questionnaire received a very poor response. This could be because<br />

<strong>the</strong> questions were not clearly understood, or that <strong>the</strong> respondents did not know what was<br />

expected here. This again shows a need for more training on <strong>the</strong> tool.<br />

• A significant number of clients presented with genital ulcers. Only one presented with<br />

multiple STIs.<br />

• The percentage of clients correctly treated was only 18.9%.<br />

Antenatal Screening and STD Treatment<br />

• Only 64% of <strong>the</strong> clinics reported doing syphilis testing on all pregnant women attending<br />

ANC for <strong>the</strong> first time. Two clinics did not respond to this question.<br />

11


• 70.5% examined and treated women for STI o<strong>the</strong>r than syphilis<br />

• Only two clinics did not refer pregnant STI clients for treatment. Three clinics referred<br />

first trimester cases and two referred women with genital warts.<br />

STI drugs and treatment<br />

This section looks at <strong>the</strong> availability of drugs<br />

Drug<br />

Out of stock at <strong>the</strong> time of DISCA<br />

assessment<br />

Out of stock in <strong>the</strong> month prior to<br />

<strong>Disca</strong> assessment<br />

Ciprofloxacin 0% 59%<br />

Metronidazole 18% 35%<br />

Erythromycin 82% 64%<br />

Doxycyline 53% 59%<br />

Benzathine 0% 6%<br />

• Drugs shortage, especially erythromycin and Doxycyline is a serious issue in this district.<br />

Reasons cited for this shortage were bad roads, which made it impossible for transport<br />

delivering drugs to reach <strong>the</strong> clinics. Insufficient supply was also ano<strong>the</strong>r reasons.<br />

Staff training<br />

• The total number of Professional Nurses was 35, an average 2 per clinic.<br />

• Of <strong>the</strong> total number, 37% had been on formal training in STI Management and only 5.7%<br />

had received training in HIV Counseling. There is a big need for staff to be trained on<br />

STI Management and HIV Counseling<br />

Findings in Umzimkhulu Health District<br />

Of <strong>the</strong> 24 questionnaires that were given out, 18 were returned. The following findings are based<br />

on <strong>the</strong> 18 questionnaires that were returned.<br />

Accessibility<br />

• All <strong>the</strong> clinics are open at all times between 8-4pm<br />

• Sixty one (61%) of <strong>the</strong> clinics do not open after hours. Of all <strong>the</strong> districts in region E, this<br />

is <strong>the</strong> district with <strong>the</strong> highest number of clinics not opening after hours.<br />

• The total number of consultation rooms was 30. The range was 0-7 and <strong>the</strong> average 1.7<br />

• Eighty three (83%) of <strong>the</strong> clinics use all rooms for STI consultation and in 77% of <strong>the</strong><br />

consultation rooms STI patients are treated in private<br />

• The total number of adult patients was 20914 with a range of 369-2684 and <strong>the</strong> average<br />

of 1161<br />

• The total number of STI clients was 754, which is 3.6% of <strong>the</strong> adult patients. The STI<br />

patients range from 11-156 with an average of 42.4 Seventeen clinics responded.<br />

Examination facilities<br />

• Only 88.9% clinics had examination couches.<br />

12


• Only 44.4% clinics had examination lights. This is a very worrying factor because it <strong>the</strong>n<br />

has a negative effect on <strong>the</strong> way women are diagnosed.<br />

• Only 66% clinics had sterilized specula.<br />

• The method used for sterilizing specula is boiling. Five clinics did not respond to this<br />

question. This could indicate that <strong>the</strong> question was not understood. This again, proves a<br />

great need for training in <strong>the</strong> DISCA tool or <strong>the</strong>y don’t have or use specula.<br />

• All <strong>the</strong> clinics had examination gloves<br />

Provision of safe treatment<br />

• 94% of <strong>the</strong> clinics had STI guidelines, and all of <strong>the</strong>m had <strong>the</strong>se guidelines in all <strong>the</strong><br />

consultation rooms<br />

• Only 66% of <strong>the</strong> clinics had individual education material.<br />

• Only 39% of <strong>the</strong> clinics had <strong>the</strong> education material in a local language. Again, <strong>the</strong>y are<br />

missing out on clients who may not understand English.<br />

• Only four clinics had syphilis testing done on site.<br />

• The time taken for <strong>the</strong> results to come back from <strong>the</strong> laboratory ranging from one hour to<br />

a month.<br />

• 44% of <strong>the</strong> clinics have had male condoms running out in <strong>the</strong> past month. This is a<br />

worrying development in <strong>the</strong> wake of HIV/AIDS<br />

• 44% of <strong>the</strong> clinics had Partner Notification cards in adult consultation rooms. This was a<br />

very low percentage. With STIs, it is quite important that partners get treated as well to<br />

avoid re-infection. It would be interesting to find out if clients are told to bring <strong>the</strong>ir<br />

partners to <strong>the</strong> clinic as well.<br />

• Only 4 clinics take RPR blood from all STI clients and those that do not do this, take<br />

blood only for <strong>the</strong> following cases:<br />

• Relapses<br />

• Genital sores<br />

• Suspected syphilis<br />

• Clients that are not responding to treatment<br />

Treatment of STI clients<br />

• 67 (8,75%) of all <strong>the</strong> STI patients treated was vaginal discharge.<br />

• Only 2 clients presented with multiple STIs<br />

• The percentage of clients correctly treated was only 16%. The same reasons as in Mount<br />

Frere apply here<br />

Antenatal Screening and STD Treatment<br />

• Only 56% of <strong>the</strong> clinics reported doing syphilis testing on all pregnant women attending<br />

ANC for <strong>the</strong> first time.<br />

• 89% examined and treated women for STI o<strong>the</strong>r than syphilis<br />

• Only two clinics did not refer pregnant STI clients for treatment. Most clinics (47%)<br />

referred clients with genital warts.<br />

13


STI drugs and treatment<br />

This section looks at <strong>the</strong> availability of drugs<br />

Drug<br />

Out of stock at <strong>the</strong> time of DISCA<br />

assessment<br />

Out of stock in <strong>the</strong> month prior to<br />

<strong>Disca</strong> assessment<br />

Ciprofloxacin 11.1% 22.2%<br />

Metronidazole 11.1% 11.1%<br />

Erythromycin 44% 22.2%<br />

Doxycyline 50% 39%<br />

Benzathine 16.6% 22%<br />

• 44% of <strong>the</strong> clinics responded that although <strong>the</strong>y did get drugs, <strong>the</strong> supply was usually<br />

insufficient, which was why <strong>the</strong>y found <strong>the</strong>mselves running out of drugs.<br />

Staff training<br />

• The total number of professional Nurses was 34, with <strong>the</strong> average of 2 per clinic<br />

• Of <strong>the</strong> total number, 41% had been on formal training in STI Management and only 26%<br />

had received training in HIV Counseling. There is a big need for staff to be trained on<br />

STI Management and HIV Counseling<br />

14


TABLES AND GRAPHS COMPARING THE FOUR DISTRICTS<br />

ACCESSIBILITY<br />

MT FRERE MALUTI UMZIMKULU FLAGSTAFF<br />

Clinics that open between 8-4pm 94.1% 94.4% 100% 100%<br />

Clinics that offer after hour’s service. 47% 77.8% 39.9% 23.5%<br />

No of consultation rooms. 23 25 30 35<br />

Clinics that have all consult. rooms treating 94.1% 94.4% 83.3% 70.6%<br />

STI.<br />

Clinics that offer private consultation in <strong>the</strong>ir 76.5% 94.4% 77.8% 94.1%<br />

consultation rooms.<br />

Total number of adults patients. 16130 11315 20914 10043<br />

Total No. of STI clients last month 704 209 754 819<br />

Percentage of STI clients to total adults 4.40% 1.80% 3.60% 8.10%<br />

SAFE EXAMINATION:<br />

MT FRERE MALUTI UMZIMKULU FLAGSTAFF<br />

Clinics with examination couches. 100% 88.9% 88.9% 94.1%<br />

Clinics with examination lights. 64.7% 83.3% 44.4% 58.8%<br />

Clinics with available specula 52.9% 44.4% 66.7% 35.3%<br />

Method of sterilizing speculum. nr = 12<br />

boiling = 2<br />

solution = 3<br />

nr = Not Responded<br />

nr = 1<br />

boiling = 7<br />

n/a = 2<br />

not used = 1<br />

solution = 7<br />

nr = 5<br />

autoclaving = 2<br />

boiling = 11<br />

Clinics with examination gloves. 100% 100% 100% 94.1%<br />

nr = 8<br />

autoclaving = 1<br />

boiling = 2<br />

solution = 6<br />

15


No. of women who have speculum exam done on <strong>the</strong>m<br />

70.00%<br />

60.00%<br />

50.00%<br />

40.00%<br />

30.00%<br />

20.00%<br />

a few<br />

all<br />

most<br />

none<br />

10.00%<br />

0.00%<br />

Mt frere Maluti Umzimkhulu Flagstaff<br />

TREATMENT OF STI CLIENTS MT FREREMALUTI UMZIMKULU FLAGSTAFF<br />

Total Number of STIs seen 704 209 754 819<br />

No. of treated clients recorded<br />

No. of Urethral discharge 25 20 25 10<br />

No. of Vaginal discharge 108 29 67 13<br />

No. of PID 7 9 38 5<br />

No. of Genital Ulcers 5 4 28 12<br />

No. of Genital Warts 0 1 0 1<br />

Mixed infections:<br />

No. of Vaginal discharge with Genital<br />

Ulcers.<br />

No. of Urethral discharge with Genital<br />

Ulcers<br />

O<strong>the</strong>rs:<br />

1<br />

1<br />

2 1<br />

No. of Balantis 1<br />

No. of Inguinal Absces 2 1<br />

No. of Burning of micturition. 2 5<br />

No. of Scrotal Swelling 1 1 1<br />

No. of Pubic lice 1<br />

Percentage clients correctly treated. 26.50% 8.90% 16.10% 18.90%<br />

Prescription correct Yes = 45<br />

No = 99<br />

Nr = 26<br />

Was RPR or UDRL test requested yes = 1<br />

no = 143<br />

Yes = 16<br />

No = 15<br />

Nr = 149<br />

yes = 0<br />

no = 4<br />

Yes = 29<br />

No = 88<br />

Nr = 63<br />

yes =17<br />

no = 92<br />

Yes = 32<br />

No = 0<br />

Nr = 138<br />

yes = 2<br />

no = 41<br />

16


Flagstaaf's STI clients treatment<br />

Mt frere's STI clients treatment<br />

18.90%<br />

26.50%<br />

Correct<br />

Incorrect<br />

Correct<br />

Incorrect<br />

81.10%<br />

73.50%<br />

Umzimkhulu's STI clients treatment<br />

Maluti's STI clients treatment<br />

83.90%<br />

16.10%<br />

Correct<br />

Incorrect<br />

91.10%<br />

8.90%<br />

Correct<br />

Incorrect<br />

17


PROVISION OF SAFE TREATMENT.<br />

MT FRERE MALUTI UMZIMKULU FLAGSTAFF<br />

Clinics with guidelines in all consultation rooms. 88.2% 94.4%) 94.4% 70.5%<br />

Clinics with individual patient education material. 100% 61.1% 66.7% 82.3%<br />

Clinics with education material in local language. 41.2% 5.6% 38.8%) 29.4%<br />

Clinics that do syphilis tests on site. 5.9% 11.1% 22.2% 17.6%<br />

Turn around time for Syphilis. Within an hour = 1 3 days = 1<br />

same day = 1<br />

1 hour = 2<br />

1 week = 1<br />

1 week = 1<br />

2 weeks = 1<br />

4 days = 1<br />

1 month = 1<br />

Clinics with male condoms running out. 0% 11.1% 44.4% 70.6%<br />

Clinics that show STI clients how to use a condom. 100% 77.8% 100% 100%<br />

Clinics with dildos available. 94.1% 23.2% 88.9% 52.9%<br />

Clinics with Partner Notification cards in adult cons. 70.6% 83.3% 44.4% 88.2%<br />

Rooms.<br />

Clinics with Partner Notification cards in a local 23.5% 0% 55.5% 64.7%<br />

language<br />

Number of Partner Notification cards issued last month. 237 124 175 221<br />

How many partners came for treatment last month. 143 45 175 132<br />

Clinics that take RPR blood from al STI clients. Not done Not done 4 clinics 1 clinic<br />

If not for which pts. Was blood taken for RPR? None None relapses = 1<br />

genital sores = 1<br />

suspected syphilis =<br />

1<br />

not responding to<br />

treatment = 1<br />

syphilis = 1<br />

18


PERCENTAGE OF SPECIFIC STIs<br />

16.00%<br />

14.00%<br />

12.00%<br />

15.34%<br />

13.80%<br />

10.00%<br />

8.00%<br />

6.00%<br />

4.00%<br />

2.00%<br />

0.00%<br />

3.50%<br />

0.71% 0.99%<br />

9.09%<br />

3.82%<br />

8.75%<br />

5.04%<br />

3.71%<br />

3.18%<br />

1.90%<br />

1.22%<br />

1.57% 1.46%<br />

0.49%<br />

0.61% 0.12%<br />

Mt FRERE MALUTI UMZIMKHULU FLAGSTAAF<br />

UD 3.50% 9.09% 3.18% 1.22%<br />

VD 15.34% 13.80% 8.75% 1.57%<br />

GU 0.71% 1.90% 3.71% 1.46%<br />

PID 0.99% 3.82% 5.04% 0.61%<br />

GW 0.49% 0.12%<br />

district<br />

UD<br />

VD<br />

GU<br />

PID<br />

GW<br />

19


STAFF TRAINING.<br />

MT MALUTI UMZIMKULU FLAGSTAFF<br />

FRERE<br />

No. of Professional nurses working at 41 35 34 35<br />

this clinic.<br />

Those have been on formal training in 82.9% 48.5% 41.1% 37.1%<br />

STI.<br />

Those on formal training in HIV 31.7% 14.2% 26.4% 5.7%<br />

counseling.<br />

No. of doctors, Clinicians working today. 32 33 42 44<br />

Clinics with STI supervisor. 100% 83.3% 11.1% 52.9%<br />

20


GENERAL COMMENTS<br />

COMMENTS MT FRERE<br />

Problems affecting daily delivery of quality STI. Recommendations to improve <strong>the</strong> situation. Action Plan<br />

Shortage of drugs Improve drug supply Staff training on prescription writing (drug dosage and duration)<br />

Staff shortage More staff Develop partner notification slips in local language<br />

Contacts not coming back Supervisors to visit regularly Improve client examination<br />

No privacy in consultation rooms More transport Ensure staff follow guidelines (STD)<br />

Clinic supervisors not visiting Improve community awareness on STD Develop posters in local language<br />

Shortage of equipment Nurse training on STD and AIDS counseling Send staff for courses<br />

Unused specula, although available (need for training)<br />

Work on roads<br />

Less attendance because of STD stigma<br />

No hospital feedback after referring<br />

COMMENTS Flagstaff<br />

Problems affecting daily delivery of quality STI. Recommendations to improve <strong>the</strong> situation. Action Plan<br />

Delayed drug supply Health promotion to be undertaken Transport for blood to hospitals<br />

Contacts not reporting Staff training Staff training<br />

Lack of transport to send blood specimens to hospitals Superintendent motivated to improve drug supply<br />

Negative attitude towards condoms Community awareness<br />

Difficult for clients to trace partners More IEC material on preventative measures<br />

Condoms running out of stock Supply of equipment<br />

Insufficient equipment<br />

Bad roads<br />

21


COMMENTS Maluti<br />

Problems affecting daily delivery of quality STI. Recommendations to improve <strong>the</strong> situation. Action Plan<br />

Shortage of drugs Need for staff training on STI, HIV counseling and screening Consult with dispensary for drug supply<br />

Lack of equipment (specula, dildos etc) Increased staffing Involvement of supervisors on clinic problems<br />

Contacts not coming for treatment Regular drug supply Improved clinic structure (building)<br />

Blood not taken to <strong>the</strong> lab (transport problems) Supply of equipment Staff training to improve service delivery<br />

Lack of privacy in <strong>the</strong> consultation room Regular supervision and discussion of problems Transport provision<br />

Staff shortage Appropriate building for privacy Have STD awareness day<br />

Scope limits performance (*clinics run by staff nurses) Staff to follow guidelines<br />

No training on STD Health education on male patients<br />

No blood testing facilities Contact tracing<br />

No visiting doctor and refereed clients do not comply<br />

*gender issues*<br />

No policy for blood collection<br />

*no problems*<br />

COMMENTS Umzimkhulu<br />

Problems affecting daily delivery of quality STI. Recommendations to improve <strong>the</strong> situation. Action Plan<br />

Shortage of drugs Staff training on STD management Effective transportation of specimen<br />

Staff shortage Treat after hours as well Training on speculum examination<br />

Contacts not coming back Community awareness Training on HIV/AIDS counseling<br />

Inadequate equipment (dildos, specula and lights) More drugs available Drug recording to be improved<br />

Shortage of transport (affecting blood transportation) Supply of equipment Develop slips in local language<br />

Nurses not trained on STD management Home visits to follow up on clients Develop IEC material in local language<br />

Partner notification cards not available Clinic supervisor to be more involved in <strong>the</strong> running of <strong>the</strong> clinic Supply condocan<br />

Lack of privacy Keep blood register to ensure follow up<br />

Inadequate use of guidelines Plan to transport drugs more effectively<br />

No policy for blood taking IEC in local language<br />

IEC material not in local language Sister in charge to educate o<strong>the</strong>r nurses on syndromic management<br />

23


All <strong>the</strong> districts recommended <strong>the</strong> following:<br />

♦ Training STIs and HIV counseling.<br />

♦ Improving drug supply.<br />

♦ Supply of equipment.<br />

♦ Regular supervisory support.<br />

♦ Contact tracing.<br />

♦ Community awareness.<br />

It is encouraging to note that clinic workers recognize <strong>the</strong> fact that <strong>the</strong> communities are to be<br />

made aware of STIs in particular.<br />

CONCLUSION<br />

This DISCA analysis highlighted some of <strong>the</strong> significant problem areas in terms of:<br />

♦ Drugs – drugs are <strong>the</strong> main component of STI care without drugs even if o<strong>the</strong>r things are in<br />

place <strong>the</strong>re will be no ways in which <strong>the</strong> quality of care and <strong>the</strong> fight against STIs and<br />

HIV/AIDS will succeed.<br />

♦ Transport – looking at <strong>the</strong> distance of <strong>the</strong> clinics to <strong>the</strong> central stores for medication, if<br />

medications are <strong>the</strong>re but <strong>the</strong>y are unable to reach <strong>the</strong> facility <strong>the</strong>n <strong>the</strong> quality of care for<br />

STIs might as well be forgotten or else an alternative method of drug delivery must be in<br />

place.<br />

♦ Staff – more staff is needed, adequate time to spend in ensuring a comprehensive health<br />

history, thorough examination and health education. Particularly with <strong>the</strong> headcount<br />

indicated by <strong>the</strong> data<br />

♦ Training – It is imperative. Both on <strong>the</strong> tool itself, <strong>the</strong> STIs and HIV.<br />

♦ Clients/Contacts – There is still much that needs to be done regarding clients consulting and<br />

contacts responding.<br />

♦ Privacy – this needs attention, for <strong>the</strong> clinics to have a good turn out of clients at least<br />

physical privacy should be ensured by using screens in cases where <strong>the</strong> consultation rooms<br />

are wide open, whilst waiting for reconstruction of clinics.<br />

♦ Speculum and lights – for <strong>the</strong> successful treatment of STIs this equipment is desperately<br />

needed of course with <strong>the</strong> training for use.<br />

♦ IEC – <strong>the</strong>re is a need of pamphlets written in <strong>the</strong> local language.<br />

24


RECOMMENDATIONS<br />

1. Supply of drugs due to high prevalence of PIDs, which indicates that clients are not properly<br />

treated, are treated inadequately because drugs are not available.<br />

2. Supply of vaginal speculum for a high prevalence of vaginal discharges, which often come as<br />

mixed infections.<br />

3. Training on STIs needed due to low percentage of <strong>the</strong> correct prescription i.e. 26,5%.<br />

Training on recording since records are legal documents and often evaluations of any kind<br />

use records <strong>the</strong>refore it needs to be appropriate also for <strong>the</strong> district health information.<br />

Training is needed on <strong>the</strong> DISCA tool itself since it has shown that respondents did not know<br />

what was required of <strong>the</strong>m. Training of staff nurses on <strong>the</strong> same issues if used in clinics to<br />

diagnose.<br />

4. Home based care training is highly recommended especially at Umzimkulu which has a high<br />

percentage of Genital Ulcers meaning more HIV/AIDS<br />

25

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