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The Hyde Group Annual Review 2009/10 - Hyde Housing Association

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Supporting people<br />

to manage their own<br />

communities<br />

“<br />

<strong>The</strong> best thing to come out of our TRA is the<br />

sense of community.<br />

” Lucy Miles, Kent resident<br />

Lucy helped to set up a Tenants and Residents’<br />

<strong>Association</strong> (TRA) in her block of shared ownership<br />

flats in Kent so that she and her neighbours could<br />

have a formal group to give them a more effective<br />

say in the management of the property.<br />

<strong>Hyde</strong> supports residents to make decisions about<br />

their estates and discuss local issues through their<br />

TRA and Estate Boards. <strong>Group</strong>s get funding for<br />

projects, while members receive training to help<br />

them get the most out of being involved. Estates<br />

have been transformed with new gardens and better<br />

services thanks to active involvement of residents in<br />

their local associations.<br />

<strong>The</strong>re is a <strong>Group</strong>-wide residents’ scrutiny panel<br />

<strong>Hyde</strong>wide Resident Eye (HRE) and a feedback panel<br />

<strong>Hyde</strong>wide Resident Voice (HRV). Members work with<br />

the <strong>Group</strong> Board to ensure that residents’ interests<br />

are firmly at the heart of our policies and service<br />

provision. We constantly seek new ways to involve<br />

residents and get their feedback, including via our<br />

website forum and consultation events.<br />

5Proud young gardeners<br />

Encouraging people to<br />

look after their locality<br />

“<br />

I’m really proud of how they pulled together and<br />

brought such an ambitious project to life in only four days.<br />

Elaine Copeland, Kent resident ”<br />

Young green-fingered volunteers from <strong>The</strong> <strong>Hyde</strong>, in<br />

Chartham, created a memorial garden in memory of<br />

John Lawford, a popular resident.<br />

This beautiful modern space where local residents can<br />

relax in peaceful surroundings was created with the help<br />

of the charity Vcashpoint and <strong>Hyde</strong> funding. <strong>The</strong> young<br />

residents have committed to keeping it a lovely<br />

communal space by regularly cleaning it.<br />

6Residents tidying up their estate<br />

“” <strong>Hyde</strong>wide Resident Voice is<br />

essential for residents to have<br />

their say on their services.<br />

Marilyn Evers<br />

HRV member<br />

December ’09<br />

Short Notice Inspection of<br />

<strong>Hyde</strong> <strong>Housing</strong> by the Audit Commission<br />

December ’09<br />

Canadian delegation<br />

visits Brent services<br />

<strong>The</strong> <strong>Hyde</strong> <strong>Group</strong> | <strong>Annual</strong> <strong>Review</strong> 20<strong>10</strong><br />

23

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