Code of Conduct - Indesit

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Approved by the Board of Directors on the 25 th March 2010 Any situation where there is a conflict of interests or which causes a conflict of interests must be immediately referred to the superior in written form. The superior must communicate the actions taken to guarantee that transactions will be carried out in the best interests of the Group (for example, that they are made according to market conditions and prices) in spite of the conflict of interests. 3.2.3 Privileged information, Confidentiality and Privacy The Persons, the Collaborators and the Third parties should strictly respect the laws in force on the abuse of privileged information. The Group has adopted specific procedures of handling and of communicating such information to the market which must be scrupulously respected. Technological, technical and commercial know-how or know-how of any nature are very important resources for Indesit Group which every Person, Collaborator or Third party must protect with strict confidentiality to avoid risking financial damage or damage to the company image. This information must not be divulged to third parties, except in cases in which it is a legal obligation to do so or that it be required in order to carry out contractual agreements (in these cases, however, suitable written agreements must be made to commit the third party to maintaining confidentiality). The Persons and the Collaborators should protect the information relating to employees or third parties, to meet the privacy laws on personal data. When faced with requests for confidential or privileged company data and information from external subjects (private citizens, universities, press, financial analysts, investors, etc.) the Persons and the Collaborators must not directly or indirectly give information; but, must address the request to the appropriate company offices of Indesit Company SpA; External Communications and Press Office and the Investor Relations Office. The above obligations of confidentiality and privacy remain even after the working relationship is finished. 3.2.4 Bribes and gifts Indesit Group does not accept any form of corruption, direct or indirect, of public officials (or any other party connected with public officials). In a more general way, no Person, Collaborator or Third party must accept, solicit, offer, promise or pay out sums of money or other benefits of an economic nature, including gifts exceeding what could be expected in normal commercial practice or courtesy, even if put under pressure. It is forbidden therefore to offer money, gifts or other benefits if these constitute a violation of the law, the rules or of the present code or if it could cause damage, even to a limited extent, to the image of the Group. It is also forbidden to accept gifts or any other type of benefit which could compromise independent judgment generating a potential conflict of interests. 3.2.5 Hiring, equal opportunities, harassment and the working environment The Persons and the Collaborators are forbidden to accept money or other benefits, directly or indirectly, in relation to hiring, to transfers or to the promotion of an employee. Indesit Group guarantees equal opportunities at work and in professional progression. The Persons and the Collaborators must therefore guarantee that hiring, salaries, promotions, training, transfers and 8
Approved by the Board of Directors on the 25 th March 2010 every other aspect of the working relationship are managed in the best interests of the Group avoiding any form of discrimination, in particular, in terms of race, religion, nationality, sex, age, and political or personal beliefs. Any kind of harassment, discriminatory or otherwise, that violates a person’s dignity is considered unacceptable by Indesit Group, without exception. Each employee must collaborate to keep the decorum and safety of the working environment respecting the dignity of colleagues. This also includes not being under the influence of drugs or alcohol or causing others to suffer the discomfort of passive smoke at work (even in countries where smoking in the workplace is allowed). 3.2.6 Dealings with third parties: suppliers, agents and consultants In the relationships with third party suppliers, agents and consultants, the Persons and the Collaborators must: Choose the third parties exclusively on the basis of objective criteria, such as on the price and quality of the service, Observe contractual conditions and the law, Keep the working relationship in line with good commercial habits, Where it is not possible to introduce an express/explicit termination clause, deem appropriate to ask the third party to sign a module to confirm that they have read and understood the Group Code. In the case of an explicit refusal to respect the Code, the business relationship with the third party must not be started or must not be continued. 3.2.7 Dealings with third parties: clients Indesit Group strives to fully satisfy the expectations of the client and therefore request the Persons and the Collaborators to have transparent, honest and professionally correct conduct with the clients: • To the final customer; innovative products, assistance and safety, quality and respect for the environment must be offered. • To commercial clients; lasting, mutually profitable business relationships must be offered, requiring the full respect for the Code. In the case of an explicit refusal to respect the Code, the business affairs with the third party must not be started or must not be continued. 3.2.8 Competition Indesit Group recognises the importance of a competitive market and prohibits Persons and Collaborators from putting into action practices and agreements in violation of the laws on competition in the various countries in which it operates. In this area, Indesit Group respects the intellectual property of third parties and does not, at least knowingly, violate such rights. 3.2.9 Protection of company goods The Persons, the Collaborators and the Third parties who have access to or the availability of the company goods are obliged to use them with efficiency and diligence to protect their value. Their use in conflict with the interests of the Group and their professional use outside the relationship with the Group are clearly/definitely forbidden. 9
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Code of Conduct - Indesit

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