MDI Boardwalks: Standard Work and Support Group Ground Rules
MDI Boardwalks: Standard Work and Support Group Ground Rules
MDI Boardwalks: Standard Work and Support Group Ground Rules
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<strong>MDI</strong> Walkthrough – Supervisor / Department Head<br />
● Underst<strong>and</strong> the goals we did not meet <strong>and</strong> why<br />
● Underst<strong>and</strong> the most important 3 or 4 issues that you need help to correct<br />
● Underst<strong>and</strong> the Kaizen Newspaper items that are due soon, due today <strong>and</strong>/or are past due<br />
● Write down the new issues for which you’re asking for help – on the countermeasure worksheet<br />
Agenda<br />
1. Did we meet our goals?<br />
2. If not, why did we not meet our goals?<br />
3. What are we doing to correct the problem that prevented us from meeting our goals?<br />
4. Do you need any help to solve the problems that prevented us from meeting the goals?<br />
5. Ask for an update on Action Items that are due or past due<br />
6. Report weekly metrics on Monday ONLY (5S)<br />
<strong>MDI</strong> Action / <strong>Support</strong> Team<br />
● Supervisor; Team Leader; Quality; Maintenance; Process Engr; Purchasing; Plant Manager; CI<br />
● This group needs to be as stable as possible. If you can attend, please attend. If not, send a representative.<br />
● Expectations<br />
– St<strong>and</strong> close to the SQDC board<br />
– When goals are not met, ASK WHY<br />
– When Supervisor asks for help, volunteer to help. Provide a date to complete the action <strong>and</strong> make sure<br />
it is added to the Kaizen Newspaper.<br />
– Do not debate the issues <strong>and</strong> try to solve it during the walkthrough. Focus on quickly identifying<br />
whether we met the goal, the issues <strong>and</strong> the actions to correct.<br />
– Be prepared to discuss action items that you have agreed to help with before they become past due<br />
Organization Chart<br />
VP /GM/ PM<br />
<strong>MDI</strong> Boardwalk Behavior Chart<br />
Supervisors<br />
Dept<br />
Managers<br />
HR<br />
Operations<br />
Mgr<br />
Maint Mgr.<br />
Quality Mgr<br />
Continuous<br />
Impr.<br />
HR Maint Mgr CI Quality Mgr<br />
Scheduling<br />
Mgr<br />
Dept<br />
Manager<br />
Supervisor<br />
RESULTS<br />
Better underst<strong>and</strong>ing by all involved in an <strong>MDI</strong> boardwalk what their expectations are –<br />
this is a key enabler to getting more actions completed <strong>and</strong> results out of the boardwalk<br />
process. In addition the st<strong>and</strong>ard work provides a mechanism to audit against to<br />
ensure we adhere to the expectations that are set<br />
© 2012 TBM CONSULTING GROUP, INC │ ALL RIGHTS RESERVED │ v6-12<br />
TBM Consulting <strong>Group</strong>, Inc. │ 4400 Ben Franklin Blvd., Durham, NC 27704 │ P: 800.438.5535 │ www.tbmcg.com
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