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TC SUNY VDC April Webinar PPT - The State University of New York

TC SUNY VDC April Webinar PPT - The State University of New York

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<strong>New</strong> <strong>York</strong> <strong>State</strong> Voluntary<br />

Defined Contribution Program<br />

Administration <strong>Webinar</strong><br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.


<strong>The</strong> <strong>VDC</strong> Program Administration: agenda<br />

• Recap <strong>of</strong> Program<br />

• Getting Ready for Implementation<br />

• Implementation and Ongoing Administration<br />

• Resources Available<br />

• Next Steps and Timeline<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

2


<strong>The</strong> <strong>VDC</strong> Program<br />

Plan<br />

• <strong>The</strong> <strong>SUNY</strong> Optional Retirement Plan (<strong>SUNY</strong> ORP) was selected as<br />

the umbrella vehicle to introduce the new Voluntary Defined<br />

Contribution Program (<strong>VDC</strong> Program) for <strong>New</strong> <strong>York</strong> <strong>State</strong> public<br />

agencies.<br />

• <strong>The</strong> <strong>VDC</strong> Program is administered by David Morrell, <strong>University</strong> Wide<br />

Benefits Administrator, <strong>State</strong> <strong>University</strong> <strong>of</strong> <strong>New</strong> <strong>York</strong>.<br />

Third-Party Administrator<br />

• TIAA-CREF serves as the third-party administrator and central point <strong>of</strong><br />

contact for your agency and participants <strong>of</strong> the program.<br />

Investment Providers<br />

• <strong>The</strong> employees will have the option <strong>of</strong> selecting TIAA-CREF, ING,<br />

Met Life or VALIC as their investment providers for the <strong>VDC</strong>.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

3


TIAA-CREF’s role<br />

As plan administrator <strong>of</strong> the <strong>VDC</strong> Program, you will have direct contact<br />

with TIAA-CREF.<br />

As third-party administrator TIAA-CREF will:<br />

• Operate the recordkeeping system for common remitter services<br />

• Manage reporting<br />

• Help you onboard your agency<br />

• Collaborate with you on the day-to-day operations <strong>of</strong> the program<br />

• Coordinate data transition to all investment providers<br />

• Manage the employee enrollment system<br />

• TIAA-CREF is also an investment provider under the program<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

4


Getting Ready For Implementation<br />

Data Submission Requirements<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.


Getting ready for implementation<br />

Your role as plan administrator<br />

Key activities you should perform (as applicable) to prepare your agency<br />

for July 1:<br />

• Start working with your payroll provider to onboard your agency in the<br />

<strong>VDC</strong> Program<br />

• Work with your payroll provider and TIAA-CREF to determine the data<br />

file type applicable to your agency<br />

• Create a remittance file<br />

– TIAA-CREF will work directly with the OSC and the OPA to create a file.<br />

– Other Agencies will create their own file<br />

• Establish an escrow account and the escrow process<br />

• Prepare to communicate to eligible new employees<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

6


Getting ready for implementation<br />

Data administration & requirements<br />

• Employee data should be transmitted to TIAA-CREF using the<br />

TIAA-CREF secure Administrator Web Center<br />

• Create and support the file format based on your agency’s pr<strong>of</strong>ile.<br />

<strong>The</strong> two format options are:<br />

1. SPARK remittance file (>250 participants and/or centralized remitter<br />

such as OSC and OPA)<br />

2. Simplified Open Plan Solutions (SOPS) Spreadsheet (250 participants or<br />

less)<br />

• Future state SOPS: a self-service online data remittance tool<br />

available through the TIAA-CREF secure Administrator Web<br />

Center will replace the Simplified Open Plan Solution (SOPS)<br />

spreadsheet.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

7


Getting ready for implementation<br />

Remittance file data requirements<br />

Your remittance file will include the following key data elements:<br />

• Employer/plan identification data*<br />

‒ Plan ID (406081), Sub plan ID (GR1), Location code and payroll frequency<br />

codes.<br />

• Employee basic demographic data<br />

‒ SSN, Employee IDs, Employee Name, Address, Residency Code, Date <strong>of</strong><br />

Birth, email address. (Preferred items include Employee Title, Gender,<br />

Marital status, Phone number)<br />

• Employee contribution data<br />

‒ Payroll Date, Contribution Source Code and Contribution Amount.<br />

‒ This section allows you to include multiple money sources associated with<br />

the participant for the plan. Data is provided by Plan/Product.<br />

*Provided by TIAA-CREF<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

8


Getting ready for implementation<br />

Expanded file data requirements AND file naming requirement<br />

In addition, remittance files should also include the following expanded data<br />

elements and follow the file naming :<br />

• Employee employment data<br />

‒ HR location, HR Subarea (for Employee Class designations), Date <strong>of</strong> hire,<br />

Employment, Employment Status Date, Employee Type (Full or Part-Time),<br />

Payroll Mode (Normal - 100), Annual Salary, Per Pay Compensation (includible<br />

compensation)<br />

• Employee enrollment data<br />

– Employee Status, Plan Entry Date<br />

• All remittance files must be submitted with the following file naming<br />

convention:<br />

– Production File Naming Standards:<br />

FILETYPE_CLIENTID_EMPLOYERID_LOCATIONID_PLAN/PAY_GROUP_YYMMDD_HHMMSS.TXT<br />

Example: CR_406081_406081___120108_113000.TXT<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

9


Getting ready for implementation<br />

Format: SPARK file remittance file overview<br />

SPARK Format (>250 participants and/or centralized remitter such as OSC and OPA):<br />

• TIAA-CREF uses the SPARK layout for this file type<br />

‒ Layout will allow the adoption <strong>of</strong> future services such as eligibility, limits<br />

monitoring, and employer calculations<br />

‒ Pipe delimited file format following SPARK Institute Standard format<br />

• File requires a row <strong>of</strong> data per plan / product<br />

• <strong>The</strong> Census / remittance file is transferred by the payroll provider to the<br />

TIAA-CREF after each payroll is run.<br />

‒ SPARK Remittance files must be transferred via SFTP*<br />

• File includes updates on census data, salary, deferral updates, and<br />

position changes<br />

• File includes newly eligible employees and current payroll information<br />

• Testing is a six to eight-week iterative approach<br />

*Secure File Transfer Protocol<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

10


Getting ready for implementation<br />

Format: Simplified Open Plan Solutions (SOPS) file layout<br />

SOPS Format (250 participants or less) :<br />

• Remittance Excel file format<br />

• Simple format designed for locations with a small number<br />

<strong>of</strong> employees<br />

• Can be easily uploaded to TIAA-CREF via the Plan Administrator Web<br />

Center for processing thru file exchange<br />

• <strong>The</strong> addition <strong>of</strong> services may require a transition to SPARK file layout<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

11


Getting ready for implementation<br />

Initial steps<br />

<strong>The</strong> implementation process associated with creating and testing a file<br />

can take six to eight weeks: <strong>The</strong> steps include:<br />

• Step 1: Payroll vendor or IT Provider<br />

– Create file according to layout specifications and instructions<br />

– Submit a test file and payroll schedule before <strong>April</strong> 26<br />

• Step 2: TIAA-CREF testing includes<br />

– Validation <strong>of</strong> file format<br />

– Certification <strong>of</strong> data<br />

Note: All files must be certified by June 1.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

12


Getting ready for implementation<br />

Submit your data file<br />

Best Practices for submitting your data file:<br />

• Before loading data you should audit the file to ensure that the file<br />

format was not impacted when you created the file. All required fields<br />

should be populated according to the file specifications.<br />

• Submit your data file to TIAA-CREF either by file exchange or secure<br />

file transfer protocol (SFTP).<br />

– Census remittance file must be submitted based on your predetermined<br />

payroll schedule, no fewer than three (3) business<br />

days before the payroll date.<br />

– Once your census remittance file is determined to be in good<br />

order.<br />

– Notification <strong>of</strong> funding will be made to agency (by email) <strong>of</strong><br />

the Good Order Status <strong>of</strong> the data.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

13


Getting ready for implementation<br />

Contribution funding<br />

Remittance <strong>of</strong> contribution funding:<br />

• Monies for contribution should only be remitted after you have received<br />

confirmation that your file is in “Good Order.”<br />

• TIAA-CREF will provide you with a report with breakdown <strong>of</strong> amount to<br />

each investment provider.<br />

• Contribution funding can be accomplished using one <strong>of</strong> the two<br />

methods described below.<br />

– Federal Wire<br />

– Automated Clearing House (ACH)<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

14


Implementation and Ongoing<br />

Administration <strong>of</strong> the <strong>VDC</strong> Program<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.


Ongoing administration<br />

Your role as plan administrator<br />

Key activities for ongoing administration <strong>of</strong> the Program<br />

• Determine eligibility<br />

• Communicate the Program to all eligible employees and provide<br />

enrolling instructions<br />

• Add eligible employees to the remittance file<br />

• Determine vesting<br />

• Perform contribution administration<br />

• Perform funding administration<br />

• Submit periodic payroll & reporting data files<br />

• Manage the escrow account and process<br />

• You may also have contact with all investment providers under the<br />

Program which are: TIAA-CREF, VALIC, ING and MetLife.<br />

Note: Many <strong>of</strong> the ongoing administration requirements may be<br />

performed by your payroll provider.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

16


Ongoing administration<br />

Communicate the Program to eligible employees (sample communications)<br />

www.suny.edu/benefits/vdc.cfm<br />

(for general information)<br />

www.tiaa-cref.org/nysvdc<br />

(account enrollment & management<br />

currently under development)<br />

<strong>VDC</strong> Retirement Plan Website<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

17


Ongoing administration<br />

Provide enrollment directions to employees<br />

TIAA-CREF will provide this how to enroll information.<br />

Employee How to Enroll<br />

Example only<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

18


Ongoing administration<br />

Employees will enroll following three steps<br />

To enroll, employees will complete three steps. Entry point for enrollment<br />

is the new <strong>VDC</strong> Program Retirement Plan website at www.tiaacref.org/nysvdc.<br />

1. Retirement Program Election (RPE)<br />

Registration for creating secure ID and<br />

password. Submit employee history<br />

information. HR will receive<br />

notification to approve employee<br />

eligibility.<br />

2. Retirement@Work® Enrollment<br />

Employee will use this link to select the<br />

Investment Provider and complete<br />

enrollment.<br />

3. Investment Provider Enrollment<br />

Employee must open an account with<br />

each investment provider by visiting the<br />

provider’s website.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

19


Ongoing administration<br />

Visit the Administrator Web Center to review submissions<br />

Once an employee submits the Retirement Plan Election (RPE)<br />

form, as Plan Administrator, you will need to log in to <strong>The</strong> Administrator Web<br />

Center and check for “alerts” regarding employee Retirement Plan Election<br />

(RPE) submission.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

20


Ongoing administration<br />

Approve or decline new employee enrollments<br />

HR selects “Pending Plan Election Requests” tab where they will have<br />

access to the details <strong>of</strong> each employee’s request. You will:<br />

• Qualify each pending request<br />

• Approve or decline<br />

• Instruct employee to complete Retirement@Work enrollment once they are<br />

approved to participate.<br />

Approve<br />

OR<br />

Decline<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

21


Ongoing administration<br />

Manage escrow account<br />

Employer and Employee contributions should be held in an escrow<br />

account until participant is vested. Vesting is equal to 366 days <strong>of</strong> service.<br />

• Plan Administrators or their payroll provider will need to calculate the interest<br />

earned while monies are held in the escrow account using a simple per annum<br />

formula.<br />

Employee Contributions<br />

Total Amount <strong>of</strong> EE Contributions in<br />

a 366 Day Period<br />

X<br />

Interest Rate set by<br />

Law*<br />

X<br />

Annum = 1<br />

Employer Contributions<br />

Total Amount <strong>of</strong> EE Contributions in<br />

a 366 Day Period x 8%<br />

X<br />

Interest Rate set by<br />

Law*<br />

X<br />

Annum = 1<br />

* Please be advised that the interest rate used in the calculation above is set by<br />

<strong>New</strong> <strong>York</strong> <strong>State</strong> Law and is subject to change.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

22


Ongoing administration<br />

What if you don’t have an escrow account?<br />

• If your agency does not have an Escrow account, you must<br />

create one.<br />

• <strong>The</strong> recordkeeping <strong>of</strong> the employer and employee contributions held<br />

is maintained by the agency and is necessary to comply with plan<br />

reporting. This includes amounts reportable on the employee’s W-2.<br />

• If an employee terminates before meeting the 366-day vesting, he/she<br />

may request a refund <strong>of</strong> his/her contributions.<br />

• NOTE: If an employee returns to NYS employment, if Escrow<br />

balances are not paid back, the employee’s membership starts over.<br />

If an employee chooses to pay back Escrow for time served, the<br />

employee’s original plan membership can be retained.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

23


Ongoing administration<br />

Determining vesting<br />

Employer contributions are subject to vesting guidelines. You should be<br />

tracking service days for participants in the plan<br />

• <strong>The</strong> vesting period is 366 days. <strong>The</strong>re are two exceptions:<br />

– Vesting is immediate for employees with vested employer-funded retirement<br />

annuity contracts through approved vendors from previous employment.<br />

– Vesting is immediate for employees that are active members <strong>of</strong> ERS or TRS<br />

with at least 366 days <strong>of</strong> service. If less than 366 days in ERS or TRS,<br />

service credit may be applied towards <strong>VDC</strong> vesting.<br />

• During the vesting period, the employee and employer funds will be<br />

held in escrow by the agency. At the conclusion <strong>of</strong> the vesting period,<br />

the agency will apply the required annual interest rate <strong>of</strong> 4% to the<br />

funds held in escrow.<br />

• NOTE: Determination <strong>of</strong> vesting status is contingent upon history provided by the<br />

employee and validated by the agency. Vested employer-funded retirement contracts do<br />

not include 457 plans.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

24


Resources Available to Plan<br />

Administrators<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.


Resources<br />

For <strong>VDC</strong> Administrator only information<br />

• Each Administrator will be provided a<br />

secure ID and password that will allow<br />

them to access secured Administrator<br />

information.<br />

• Entry will be through the customized<br />

<strong>VDC</strong> Retirement Plan website.<br />

– <strong>VDC</strong> Administrator Access Only<br />

• <strong>VDC</strong> onboarding guide<br />

• <strong>VDC</strong> presentations<br />

• Implementation timelines<br />

• Employee communications<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

26


Resources<br />

Telephone Center<br />

A dedicated <strong>New</strong> <strong>York</strong> <strong>State</strong> Voluntary Defined Contribution Program<br />

telephone center for Plan Administrators <strong>of</strong> NY Public Agencies<br />

If you have any questions, please 888 984-0010.<br />

This number will be live beginning <strong>April</strong> 15.<br />

Hours <strong>of</strong> Operation: 8 a.m. - 6 p.m. (ET)<br />

Monday - Friday<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

27


Resources<br />

<strong>The</strong> Administrator Web Center<br />

• Each agency should request access to <strong>The</strong> Administrator Web Center.<br />

– <strong>The</strong> request form is located at<br />

https://www.tiaa-cref.org/public/pdf/forms/online_form1_r4.pdf<br />

• Return completed application(s) using one <strong>of</strong> these methods:<br />

– Fax: 800 842-5916<br />

– Mail: TIAA-CREF, P.O. Box 1259<br />

Charlotte, NC 28201<br />

– Email: paservices@tiaa-cref.org<br />

• If you need assistance in completing the form, please call the <strong>New</strong><br />

<strong>York</strong> <strong>State</strong> Voluntary Defined Contribution Program telephone center<br />

for Plan Administrators <strong>of</strong> NY Public Agencies at 888 984-0010 –<br />

effective <strong>April</strong> 15.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

28


Next Steps and Timeline<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.


Next Steps<br />

Your role as plan administrator<br />

• If you will have an eligible employee for July 1:<br />

1. Contact your payroll provider if you use OSC or OPA or<br />

2. Contact the NYS <strong>VDC</strong> Plan Administrators telephone center to<br />

onboard your Agency<br />

• Refer to slide No. 6 for key activities you should perform (as<br />

applicable) to prepare your agency for July 1.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

30


Next steps<br />

Transition timeline<br />

Milestone Start Finish Status<br />

Test files submission Today 4/26/2013 Pending<br />

File certification complete – IGO/NIGO 1 4/29/2013 6/14/2013 Pending<br />

IGO files tested in preproduction 4/29/2013 6/21/2013 Pending<br />

Enrollment materials provided<br />

to Agencies (HR)<br />

Agency education<br />

on employee experience<br />

6/14/2013 6/14/2013 Pending<br />

5/27/2013 5/31/2013 Pending<br />

1<br />

IGO means in good order. NIGO means not in good order.<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

31


Questions<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

32


IMPORTANT INFORMATION<br />

TIAA-CREF Individual & Institutional Services, LLC and Teachers Personal Investors<br />

Services, Inc., members FINRA, distribute securities products. Annuity contracts and<br />

certificates are issued by Teachers Insurance and Annuity Association (TIAA) and College<br />

Retirement Equities Fund (CREF), <strong>New</strong> <strong>York</strong>, NY. TIAA-CREF products may be subject to<br />

market and other risk factors. See the applicable product literature or visit tiaa-cref.org for<br />

details.<br />

Investment, insurance, and annuity products: Are not FDIC insured, are not bank<br />

guaranteed, may lose value, are not bank deposits, are not insured by any federal<br />

government agency, and are not a condition to any service or activity.<br />

You should consider the investment objectives, risks, charges<br />

and expenses carefully before investing.<br />

© 2013 Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF), 730 Third Avenue, <strong>New</strong> <strong>York</strong>, NY 10017<br />

C10030<br />

For Institutional Investor Use Only. Not for Use With or Distribution to the Public.<br />

33

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