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The E. Ann Nalley Regional Volunteer Service Awardee was Dr.<br />

David Munch, Seattle Central Community College (Emeritus), Seattle,<br />

Washington<br />

Readers of this report are encouraged to view the NORM 2009 web<br />

pages for detailed information about the awards and awardees.<br />

(www.chem.plu.edu/norm2009/awards).<br />

David Munch<br />

Award presentations were made at the Awards Banquet, which was held at the<br />

Museum of Glass in downtown Tacoma.<br />

E. A/V Services<br />

Existing audio/visual capabilities at Pacific Lutheran University were adequate<br />

for most needs, and additional A/V service needs were minimal. The sessions and the<br />

plenary sessions took place in classrooms that each had an existing “smart podium” with<br />

a built-in computer and monitor, as well as laptop, sound amplification, and digital<br />

projector facilities. Additional arrangements were made for audio/visual support at the<br />

“wizard show” on the opening evening of NORM, for the Madame Curie dramatic<br />

performance, and for the Directors’ Ice Cream Social.<br />

F. Abstract Services<br />

Abstract services were provided by the <strong>ACS</strong> contractor. The system was<br />

relatively easy to use. The technical program was printed as a Word document download<br />

from the abstract service. The abstract interface provided an online personal scheduling<br />

tool that was useful for attendees. The program book did not include printed abstracts,<br />

so as to reduce the environmental impact of the meeting and to save publication costs.<br />

No complaints were received about not having abstracts printed in the book.<br />

G. Co-sponsorship<br />

There were no co-sponsors of NORM 2009.<br />

H. Lessons Learned<br />

1) Having an easily editable website was extremely helpful and served as the main<br />

mode to disseminate information.<br />

2) Money and effort was saved by not mailing postcards or printed announcements.<br />

Postcards and magnets were distributed at NORM 2008 and at the two national<br />

<strong>ACS</strong> meetings that preceded NORM 2009. Monthly email blasts to the <strong>ACS</strong><br />

members in Northwest and Rocky Mountain Regions in the 6 months prior to

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