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Quality Management - Birmingham City University. Library and ...

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Relevant subjects <strong>and</strong> their shelfmarks<br />

Benchmarking 658.4013<br />

Communication theory 302.2<br />

Corporate Strategy 658.4012<br />

Customer satisfaction 658.812<br />

Engineering Mathematics 510.2462<br />

Environmental <strong>Management</strong> 658.408<br />

Excellence Models 658.401<br />

Health <strong>and</strong> Safety at work 363.110941<br />

Maintenance 658.202<br />

620.0046<br />

<strong>Management</strong> 658<br />

Metrology 620.0044<br />

Product Liability 346.41038<br />

<strong>Quality</strong> assurance 658.562<br />

Reliability 620.0045<br />

Research methods 001.42<br />

In the social sciences 300.72<br />

In management 658.0072<br />

In business 658.403072<br />

Six Sigma 658.4013<br />

Software <strong>Quality</strong> 005.1068<br />

Statistical Process Control 658.562<br />

Supply chain management 658.7<br />

Team building 658.402<br />

Total <strong>Quality</strong> <strong>Management</strong> 658.4013<br />

Electronic Books<br />

MyI<strong>Library</strong> contains the full text of academic titles<br />

from the world’s leading publishers. This is included<br />

on the Electronic Resources link in the <strong>Library</strong> widget<br />

on i<strong>City</strong> https://icity.bcu.ac.uk<br />

St<strong>and</strong>ards<br />

A full set of British St<strong>and</strong>ards including European,<br />

ISO <strong>and</strong> ISO/IEC st<strong>and</strong>ards adopted as British<br />

St<strong>and</strong>ards, is available through the Internet,<br />

delivered as pdf downloads to the desktop.<br />

Access to resources<br />

Sign in to <strong>Birmingham</strong> <strong>City</strong> <strong>University</strong> when you<br />

access the i<strong>City</strong> web page https://icity.bcu.ac.uk.<br />

This will automatically<br />

download the cookie you<br />

need to access the<br />

Electronic Resources.<br />

There is a link to<br />

Electronic resources on<br />

the menu in the <strong>Library</strong><br />

widget on i<strong>City</strong><br />

Academic Journals<br />

(E:Electronic <strong>and</strong> print version; E*:Electronic only)<br />

Professional/Institution<br />

(E) <strong>Quality</strong> Progress (ASQ)<br />

<strong>Quality</strong> World (CQI)<br />

12 most popular peer-reviewed academic quality<br />

journals (Franceschini & Maisano, 2010 1 )<br />

IIE Transactions on <strong>Quality</strong> <strong>and</strong> Reliability<br />

Engineering (Institute of Industrial Engineers- US),<br />

not held<br />

(E*) International Journal of <strong>Quality</strong> <strong>and</strong> Reliability<br />

<strong>Management</strong><br />

(E*) Journal of <strong>Quality</strong> in Maintenance Engineering<br />

(E*) Journal of <strong>Quality</strong> Technology (ASQ)<br />

(E*) Managing Service <strong>Quality</strong><br />

<strong>Quality</strong> Engineering (ASQ), not held<br />

(E*) <strong>Quality</strong> & Quantity, except current year<br />

(E*) <strong>Quality</strong> management journal (ASQ)<br />

(E) <strong>Quality</strong> Progress (ASQ),<br />

<strong>Quality</strong> <strong>and</strong> Reliability Engineering International, not<br />

held<br />

(E*) Technometrics (ASQ), 1997-2010<br />

(E) Total <strong>Quality</strong> <strong>Management</strong> & Business<br />

Excellence, 1995-2011<br />

1 Franceschini, F. <strong>and</strong> Maisano, D. (2010) A survey of quality<br />

engineering – management journals by bibliometric indicators.<br />

<strong>Quality</strong> <strong>and</strong> Reliability Engineering International, 26(6), pp. 593 –<br />

604.<br />

Sources of further information<br />

for full-text articles try<br />

ABI/Inform Global from ProQuest, includes full text<br />

to almost 850, <strong>and</strong> abstracts to a further 700, of the<br />

world’s most respected business <strong>and</strong> management<br />

journals. Results can be emailed to your address.<br />

Emerald <strong>Management</strong> Plus from MCB <strong>University</strong><br />

Press delivers peer-reviewed articles from some of<br />

the most prestigious journals in industrial<br />

management, quality <strong>and</strong> supply chain management.<br />

Science Direct, the world’s leading source for<br />

scientific, technical <strong>and</strong> medical full-text research<br />

with access to over 2,500 peer-reviewed journals.<br />

for references to articles published in journals:<br />

Zetoc Electronic Table of Contents,<br />

http://zetoc.mimas.ac.uk a British <strong>Library</strong> service<br />

providing citations from more than 28,000 of the<br />

world’s leading research journals <strong>and</strong> conference<br />

proceedings.<br />

Web of Science covers peer-reviewed journals in all<br />

social science disciplines giving you details of<br />

technical papers. For each paper it gives you the<br />

references used, links to related records <strong>and</strong> details<br />

of more recent papers that cite it as a reference.<br />

Google Scholar, provides details of scholarly<br />

research across all disciplines with links to full-text<br />

where available on <strong>University</strong> servers <strong>and</strong> details of<br />

times cited.<br />

Part-time Students<br />

The SCONUL Access Borrowing Scheme<br />

http://www.access.sconul.ac.uk<br />

allows part-time students to borrow materials from<br />

other participating Higher Education libraries. A list of<br />

participating libraries is on its web site. You need to<br />

complete the online Registration Form on its web<br />

site, <strong>and</strong> return it to me. I shall then stamp it <strong>and</strong><br />

return it to you to take to the relevant library.<br />

If you have any problems in finding the<br />

information you require, please ask the Learning<br />

Centre staff or contact James Dean.<br />

Email: james.dean@bcu.ac.uk<br />

Tel.: 0121-331 7480


© <strong>Birmingham</strong> <strong>City</strong> <strong>University</strong> 2013<br />

<strong>Quality</strong><br />

<strong>Management</strong><br />

A brief guide to<br />

<strong>Library</strong> Resources

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