Annual Review 2011/12 - Royal Masonic Benevolent Institution

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RMBI ANNUAL REVIEW 2011–12
MESSAGE FROM THE PRESIDENT | 5 Making life better for our residents Message from the President Willie E Shackell, CBE Once again it is pleasing to report a successful year for the RMBI, with further improvements to the standard of our accommodation, consolidation in staff training on dementia and end-of-life care, the piloting of new IT systems for managing residents’ care plans and for staff management, and a record year for legacy donations. These are all part of our plans for making life better for our residents and reducing bureaucracy for our staff. We are now four years into our five-year plan for upgrading the Homes and improving fire safety – a plan that will have cost over £30 million, but one that will put us in the forefront of care home provision. By the end of 2012 the rebuilding of James Terry Court in Croydon will be complete and with it we will have 13 flats available for independent living. We very much hope that Masons and their dependants will wish to occupy them as their new home. Our staff continue to show great loyalty and commitment to the RMBI and to the residents. They have borne the brunt of the upheaval caused during the modernisation programme, have embraced the opportunity for training in dementia and end-of-life care, and are adapting well to the new IT systems. We are most grateful to them all. The Association of Friends groups at each of our Homes continue to enhance the lives of our residents with many imaginative projects and ideas. They are an essential element of the RMBI family and show the caring side of Freemasonry at its best. The central Friends of the RMBI, through its Honour Roll and Annual Ball, regularly provides over £35,000 a year to fund the RMBI holidays for Annuitants. Our thanks are due to VWBro Brian de Neut who has chaired the Association with such skill for the last three years and is continuing for a further year. Donations have held up well this year with legacies of over £4 million. Such gifts are so important to the RMBI and your support in the future would be much appreciated. Our annual Festival was another resounding success this year with Leicestershire and Rutland achieving the magnificent total of over £1.7 million. Finally, a word of thanks to the Trustees who have the responsibility for the future of the RMBI. Their commitment, insight, knowledge, advice and experience in their various fields of expertise are vital to our work. Sincere thanks to you all for your support and generosity. “ I feel as though everyone is a friend.” A resident at Barford Court, Hove “ The staff are all polite and friendly and help in any way.” A resident at Prince George Duke of Kent Court, Kent
Page 1 and 2: The RMBI - a mark of distinction AN
Page 3: INTRODUCTION | 3 The RMBI seeks to
Page 7 and 8: MESSAGE FROM THE CHAIRMAN | 7
Page 9 and 10: CHIEF EXECUTIVE'S REPORT | 9 Higher
Page 11 and 12: IMPROVING AND TAILORING OUR SERVICE
Page 13 and 14: IMPROVING END-OF-LIFE CARE | 13 Com
Page 15 and 16: AIMING FOR EXCEPTIONAL STANDARDS |
Page 17 and 18: Our locations | 17 Our locations 1
Page 19 and 20: STAFF DEVELOPMENT | 19 Staff develo
Page 21 and 22: POSITIVE LIVING ENVIRONMENTS | 21
Page 23 and 24: EXCELLENT FINANCIAL RESULTS | 23 Al
Page 25 and 26: HELP SUPPORT US | 25 RMBI Festivals
Page 27 and 28: Our Governing Body | 27 Grand Presi

Annual Review 2011/12 - Royal Masonic Benevolent Institution

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