Annual Report 2011 - Legal Services Commissioner

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Staffing arrangements of the Legal and Policy Unit, LSB During the reporting year, some tasks and activities in the Legal and Policy unit of the LSB were reallocated, resulting in the movement of staff to different work locations. This reallocation of staff is part of a trial of working arrangements that closely fit with the proposed national model. Workforce data and staffing trends The following tables show the profile of the workforce (headcount) employed by the LSC for both the LSC and LSB as at 30 June 2011. Figure 14: Five-year staffing trend (headcount) *Full time equivalent (FTE) numbers have been rounded to the nearest whole number. In some columns this rounding results in small inconsistencies between groupings. For example, the rounding of FTE numbers to the nearest whole number has resulted in slight variances between FTE numbers and FTE numbers dissected by gender, age, and classification. 2007 2008 2009 2010 2011 Total 52 63 63 77 83 Figure 15: Profile of ongoing employees and fixed term and casual Number (headcount) Ongoing Employees Fulltime (headcount) Part time (headcount) FTE * (rounded) Fixed term & casual FTE * (rounded) June 2011 69 57 12 69 14 June 2010 66 54 10 61 11 Figure 16: Employees of the Legal Services Commissioner Number (headcount) 30 June 2010 30 June 2011 Ongoing Fixed term Ongoing & Casual FTE * (rounded) FTE * (rounded) Number (headcount) FTE * (rounded) Fixed term & Casual FTE * (rounded) Gender Male 11 10 4 15 15 9 Female 55 53 5 54 51 5 Total 66 63 9 69 66 14 Age Under 25 0 0 1 1 1 2 25-34 24 23 3 20 20 3 35-44 20 19 0 23 22 1 45-54 18 17 2 19 17 3 55-64 4 4 1 6 6 1 Over 64 0 0 2 0 0 4 Total 66 63 9 69 66 14 Classification VPS 1 0 0 0 0 0 0 VPS 2 3 3 2 4 4 0 VPS 3 15 14 1 11 11 3 VPS 4 8 8 1 12 12 3 VPS 5 23 21 4 27 21 4 VPS 6 14 14 1 13 13 1 STS 1 1 0 1 1 0 Executives 1 1 2 0 2 3 Other # 1 1 0 1 1 0 Total 66 63 11 69 65 14 # Employee reported as ‘Other’ is the Commissioner, Michael McGarvie, who is a statutory office holder. 30 Legal Services COMMISSIONER Annual Report 2011
Involvement in the Victorian Public Service Graduate Recruitment Scheme In 2010-11, the LSC employed a graduate through the Victorian Public Service Graduate Recruitment Scheme. This program places graduates in positions within a number of departments and agencies across the public service. The graduate was placed in the Dispute Resolutions Team and given the opportunity to work on a variety of tasks within the Complaints and Investigations Unit. Executive officer data An executive officer is defined as a person employed by a public service body head or other executive under Part 3, Division 5 of the Public Administration Act 2004. All figures reflect employment levels as at 30 June 2011. ‘Ongoing’ executives are executives who are responsible for functions or outputs that are expected to be ongoing at the reporting date. As at 30 June 2011 there were no vacant executive positions. There were no ‘Special Projects’ executives employed by the LSC during 2010-11. The following tables disclose details for the executive officers employed by the LSC for 2010-11. Figure 17: Number of executive officers classified as ‘ongoing’ Classification 2009-10 2010-11 Male Female Male Female EO-1 0 0 0 0 EO-2 1 * 0 1 * 0 EO-3 0 1 2 0 *This position is the Commissioner, Michael McGarvie, who is a statutory office holder. The number of executives in this report of operations is based on the number of executive positions that are occupied at the end of the financial year. Note 18 in the Financial Report lists the actual number of and amount of remuneration paid to executive officers over the course of the reporting period. The Financial Report Note 18 does not distinguish between executive levels, nor does it disclose separations, vacant positions or executives whose remuneration is below $100,000. Separations are those executives who received more than $100,000 in the financial year and have left the employment of the LSC during the year. To assist readers, these two disclosures are reconciled below. Figure 18: Reconciliation of executive numbers Category 2009-10 2010-11 Executives with remuneration over $100,000 1 2 Add Vacancies 1 0 Executives employed with a total remuneration below $100,000 0 0 Accountable Officer (Commissioner) 1 1 Less Separations - 1 0 Total executive numbers as at 30 June 2011 2 3 Staff training and professional development The LSC places a high value on strengthening staff knowledge and skills of its staff. During 2010-11, staff received training on the following topics: • common law duties owed by lawyers • interviewing techniques • unreasonable complainant conduct • appeals from VCAT • operations of the VCAT Legal Practice List • Civil Procedure Act 2010 • decision making in relation to Administrative Law • practice management • collaborative family law, and • the Evidence Act 2008. Chapter 02 Human resources 31
Page 1 and 2: Annual Report 2011
Page 3 and 4: Contents About the Legal Services C
Page 5 and 6: About the Legal Services Commission
Page 7 and 8: Litigation Our court cases often pr
Page 9 and 10: Chapter 01 Report of operations Thi
Page 11 and 12: Figure 4: Top six issues that featu
Page 13 and 14: Complaints about service related is
Page 15 and 16: Figure 6: Disciplinary complaint ou
Page 17 and 18: Own motion investigations The LSC m
Page 19 and 20: VCAT decisions in matters involving
Page 21 and 22: Legal Services Commissioner v Brott
Page 23 and 24: Complaints outstanding There were 8
Page 25 and 26: Educating consumers of legal servic
Page 27 and 28: Specialist legal services • Musli
Page 29 and 30: Building and maintaining relationsh
Page 31: Chapter 02 Human resources Organisa
Page 35 and 36: Chapter 03 Governance Freedom of In
Page 37 and 38: • As a result of management commi
Page 39 and 40: Figure 21: LSC waste generation Dai
Page 41 and 42: Chapter 04 Financial report For the
Page 43 and 44: Chapter 04 Financial report 41
Page 45 and 46: Balance sheet As at 30 June 2011 20
Page 47 and 48: Cash flow statement For the financi
Page 49 and 50: D. Scope and presentation of financ
Page 51 and 52: Receivables category includes cash
Page 53 and 54: Conditional LSL is disclosed as a n
Page 55 and 56: Standard/ Interpretation Summary Ap
Page 57 and 58: 3. Expenses from transactions conti
Page 59 and 60: 6. Plant and equipment Plant and eq
Page 61 and 62: 7. Intangible assets COMPUTER SOFTW
Page 63 and 64: 11. Superannuation Employees of the
Page 65 and 66: 2010 Contractual financial assets C
Page 67 and 68: 14.7. Maturity analysis of contract
Page 69 and 70: 18. Remuneration of executives The
Page 71 and 72: Chapter 04 Financial report 69
Page 73 and 74: Chapter 05 Complaints data This cha
Page 75 and 76: Figure 30: Own motion investigation
Page 77 and 78: Figure 33: Complaints finalised The
Page 79 and 80: Figure 37: Outcomes of closed mixed
Page 81 and 82: Figure 42: Disciplinary application
Page 83 and 84:
NO. VCAT REF. DATE CHARGE REFERRED
Page 85 and 86:
Figure 43: Disciplinary application
Page 87 and 88:
Part 2 Complaints and disputes unde
Page 89 and 90:
Appendix 01 Delegations Under secti
Page 91 and 92:
Date of delegation 22 September 201
Page 93 and 94:
Date of delegation Delegate Functio
Page 95 and 96:
Date of revocation Date of delegati
Page 97 and 98:
Legislation Requirement Page refere
Page 99 and 100:
Tudor RP is Australian made and con
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Annual Report 2011 - Legal Services Commissioner

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