Luxury Support - InnoMax
Luxury Support - InnoMax
Luxury Support - InnoMax
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®<br />
<strong>Luxury</strong> <strong>Support</strong><br />
®<br />
COMFORT SYSTEMS<br />
9” FLUID SUPPORT 20 YEAR EXTENDED LIMITED WARRANTY<br />
<strong>InnoMax</strong> ® <strong>Luxury</strong> <strong>Support</strong> ® Comfort Systems<br />
Our sleep products are designed to provide years of comfort and enjoyment. We manufacture every<br />
component using only the very finest materials available using the highest standards of workmanship and<br />
quality control in the production process.<br />
General Provisions:<br />
All <strong>InnoMax</strong> <strong>Luxury</strong> <strong>Support</strong> Comfort Systems Mattresses are manufactured from high quality selected vinyls and are dielectrically<br />
sealed prior to leaving the factory. <strong>InnoMax</strong> warrants to the first purchaser only - that every <strong>Luxury</strong> <strong>Support</strong> Comfort System Mattress<br />
shall be free of failures resulting from workmanship for the periods outlined below from the date of purchase if used under normal<br />
circumstances and subject to the conditions listed herein.<br />
Warranty Duration and Coverage:<br />
• For the first 3 full years, <strong>InnoMax</strong> will exchange or repair your mattress at no charge.<br />
• From that time forward through the 6th year, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 60%<br />
of the then current Manufacturer’s Suggested Retail Price.<br />
• For years 7 through 9, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 70% of the then current<br />
Manufacturer’s Suggested Retail Price.<br />
• For years 10 through 12, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 80% of the then current<br />
Manufacturer’s Suggested Retail Price.<br />
• For years 13 through 20, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 90% of the then current<br />
Manufacturer’s Suggested Retail Price.<br />
This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state.<br />
TERMS & CONDITIONS - Please Read Carefully:<br />
1. This warranty shall be void unless the water mattress is used in accordance with <strong>Luxury</strong> <strong>Support</strong> directions for installation and<br />
care, and in conjunction with an "approved" frame or bed system that provides perimeter support for the watermattress and a<br />
safety liner capable of capturing the entire liquid contents of the mattress should a rupture occur. This also voids the warranty<br />
unless the watermattress is used in conjunction with an approved waterbed heating system and water conditioner. The term<br />
“approved” as used herein means meeting or exceeding those standards set forth by the State of California.<br />
2. The warranty shall be void unless the watermattress is used in conjunction with a rigid bed frame of a size certified by <strong>InnoMax</strong>.<br />
In the case of “soft-sided” flotation sleep systems, the warranty on this watermattress shall be void. Consult your dealer or<br />
<strong>InnoMax</strong> for certified sizes, types and brands.<br />
3. This warranty does not apply to tears, slits, punctures or any damage caused by improper use, negligence, excessive strain, improper<br />
installation, accidents, acts of God, or failures caused by extreme temperatures.<br />
4. Any apparently defective mattress must be returned to the dealer from whom it was originally purchased or to <strong>InnoMax</strong> at the<br />
purchaser’s expense together with the original proof of purchase with the damaged area in question clearly marked. Following<br />
evaluation, the mattress, or it’s replacement, will be returned freight collect. Please allow 90 days for the performance of this warranty.<br />
5. In no event shall <strong>InnoMax</strong> or any of it’s dealers be liable for any damages, personal or property, resulting from the use or misuse<br />
of the waterbed.<br />
There is no express warranty on these goods.<br />
This warranty is limited to repair or replacement of the mattress, at the option of <strong>InnoMax</strong>, and any damages for breach of<br />
warranty due to consequential losses to property are expressly excluded. This is the exclusive express warranty for this<br />
mattress, and any other statements, or express warranties are expressly denied.<br />
You Can Process Your Warranty Registration Online At: www.innomax.com<br />
By: <strong>InnoMax</strong> ® - America’s Finest Sleep Products ®<br />
530 West Elk Place • Denver CO 80216<br />
1-800-<strong>InnoMax</strong>
®<br />
®<br />
<strong>Luxury</strong> <strong>Support</strong><br />
COMFORT SYSTEMS<br />
INSTALLATION INSTRUCTIONS<br />
After properly installing the heater,<br />
A. Make sure heater is not plugged in.<br />
B. Lay the safety liner inside the frame, matching<br />
the seams in the corners of the liner to the<br />
corners in the frame. Eliminate any creases<br />
or folds in the liner over the area where it<br />
covers the heater pad.<br />
C. Unfold the mattress and lay it over the liner<br />
with the valve side up, and the valve at the foot<br />
of the bed. Take time to center the mattress<br />
proportionally on all sides of the bed, as this<br />
will ensure a correct fill. Pop up the telescopic<br />
valve on the mattress. For easiest filling, you<br />
should use the Fill & Drain Kit you purchased<br />
(optional). The hose adapter screws into the<br />
hose & will fit snugly into the valve without<br />
causing any damage to the valve. Attach<br />
the faucet adapter provided to the nearest<br />
indoor faucet & screw the hose into it. Pour<br />
water conditioner into the mattress. This will<br />
inhibit algae growth. Repeat conditioner<br />
treatment every 12 months. The use of vinyl<br />
cleaner & protectant on the outside surface<br />
is recommended 3 times annually.<br />
D. Turn on warm water at a moderate rate and fill<br />
the mattress until it is within 1/2” to 1” from the<br />
top of the frame boards. With average water<br />
pressure it will take approx. 30 - 45 minutes to<br />
fill a King size bed, so check periodically so as<br />
not to overfill it.<br />
E. Test the mattress for comfort. Add or remove<br />
a small amount of water until it feels most<br />
comfortable to you.<br />
F. Turn off the faucet and let the remaining<br />
water in the hose drain into the mattress.<br />
Then carefully remove the hose from the<br />
mattress, leaving the valve popped up.<br />
Have no fear, the water won’t spill out.<br />
G. Remove the air from your mattress by moving<br />
the air towards the filler valve with a broom<br />
handle, rubbed smoothly against the<br />
mattress. The removal of air will prevent<br />
any sloshing sounds within the mattress.<br />
H. Place the cap and plug insert on the valve<br />
and secure. Push the valve flush with the<br />
rest of the mattress.<br />
I. Wipe up any and all spillage now, as it will<br />
not evaporate. Some people are fooled by<br />
believing spillage to be a leak.<br />
If you do detect water on your mattress<br />
or in the liner, do not drain your mattress<br />
until you have located the source of the<br />
water.<br />
Remember!<br />
1. The primary cause of water within the liner<br />
is spillage during filling which may go<br />
unnoticed for months.<br />
2. Often times a loose or improperly tightened<br />
valve cap allows seepage. In addition, the<br />
plug that goes inside the valve must be<br />
placed in the correct position and secured.<br />
3. Occasional incidental tampering by members<br />
of the household frequently accounts for the<br />
appearance of water.<br />
Therefore, prior to draining your mattress:<br />
A. Completely dry the mattress.<br />
B. Place a dry towel under the area.<br />
C. Check the area after 24 hours.<br />
D. If more water appears, locate and patch the<br />
leak with a waterbed patch kit.<br />
E. If you are unable to locate and patch the leak,<br />
drain your mattress & return it to your dealer.<br />
1. Unplug the waterbed heater.<br />
2. Clear area below and around the draining<br />
valve; fiber interiors can interfere with draining.<br />
3. Drain mattress until most of the water has<br />
been drained. Then carefully roll the mattress<br />
(like a toothpaste tube), starting from the end<br />
of the mattress opposite the drain valve.<br />
(If your mattress is a fiber mattress, be sure to<br />
grab fiber interior & vinyl & roll simultaneously).<br />
As you roll the mattress (lifting slightly to<br />
force the water towards the drain valve),<br />
place an object (with no sharp edges) in<br />
position to prevent the mattress from<br />
DRAINING INSTRUCTIONS<br />
unrolling. This step is very important for two<br />
reasons. One, it ensures that the interior<br />
material will remain centered inside your<br />
mattress. Two, it will force water down to<br />
the drain valve. The more water you<br />
remove, the lighter the mattress will be.<br />
4. When the maximum amount of water has<br />
been drained, replace cap and plug on the<br />
valve.<br />
5. Wrap the safety liner around the rolled<br />
mattress (to tie it) for removal to the new<br />
location.<br />
6. When re-installing the mattress, begin filling<br />
only after the mattress has been unrolled,<br />
unwrinkled and centered in bed. Interior<br />
wave reduction material must lie flat (if your<br />
mattress is not a full motion mattress).<br />
To Download More Detailed Instructions, Please Go To: www.innomax.com