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Luxury Support - InnoMax

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®<br />

<strong>Luxury</strong> <strong>Support</strong><br />

®<br />

COMFORT SYSTEMS<br />

9” FLUID SUPPORT 20 YEAR EXTENDED LIMITED WARRANTY<br />

<strong>InnoMax</strong> ® <strong>Luxury</strong> <strong>Support</strong> ® Comfort Systems<br />

Our sleep products are designed to provide years of comfort and enjoyment. We manufacture every<br />

component using only the very finest materials available using the highest standards of workmanship and<br />

quality control in the production process.<br />

General Provisions:<br />

All <strong>InnoMax</strong> <strong>Luxury</strong> <strong>Support</strong> Comfort Systems Mattresses are manufactured from high quality selected vinyls and are dielectrically<br />

sealed prior to leaving the factory. <strong>InnoMax</strong> warrants to the first purchaser only - that every <strong>Luxury</strong> <strong>Support</strong> Comfort System Mattress<br />

shall be free of failures resulting from workmanship for the periods outlined below from the date of purchase if used under normal<br />

circumstances and subject to the conditions listed herein.<br />

Warranty Duration and Coverage:<br />

• For the first 3 full years, <strong>InnoMax</strong> will exchange or repair your mattress at no charge.<br />

• From that time forward through the 6th year, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 60%<br />

of the then current Manufacturer’s Suggested Retail Price.<br />

• For years 7 through 9, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 70% of the then current<br />

Manufacturer’s Suggested Retail Price.<br />

• For years 10 through 12, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 80% of the then current<br />

Manufacturer’s Suggested Retail Price.<br />

• For years 13 through 20, <strong>InnoMax</strong> will exchange your mattress for a new mattress for a payment of 90% of the then current<br />

Manufacturer’s Suggested Retail Price.<br />

This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state.<br />

TERMS & CONDITIONS - Please Read Carefully:<br />

1. This warranty shall be void unless the water mattress is used in accordance with <strong>Luxury</strong> <strong>Support</strong> directions for installation and<br />

care, and in conjunction with an "approved" frame or bed system that provides perimeter support for the watermattress and a<br />

safety liner capable of capturing the entire liquid contents of the mattress should a rupture occur. This also voids the warranty<br />

unless the watermattress is used in conjunction with an approved waterbed heating system and water conditioner. The term<br />

“approved” as used herein means meeting or exceeding those standards set forth by the State of California.<br />

2. The warranty shall be void unless the watermattress is used in conjunction with a rigid bed frame of a size certified by <strong>InnoMax</strong>.<br />

In the case of “soft-sided” flotation sleep systems, the warranty on this watermattress shall be void. Consult your dealer or<br />

<strong>InnoMax</strong> for certified sizes, types and brands.<br />

3. This warranty does not apply to tears, slits, punctures or any damage caused by improper use, negligence, excessive strain, improper<br />

installation, accidents, acts of God, or failures caused by extreme temperatures.<br />

4. Any apparently defective mattress must be returned to the dealer from whom it was originally purchased or to <strong>InnoMax</strong> at the<br />

purchaser’s expense together with the original proof of purchase with the damaged area in question clearly marked. Following<br />

evaluation, the mattress, or it’s replacement, will be returned freight collect. Please allow 90 days for the performance of this warranty.<br />

5. In no event shall <strong>InnoMax</strong> or any of it’s dealers be liable for any damages, personal or property, resulting from the use or misuse<br />

of the waterbed.<br />

There is no express warranty on these goods.<br />

This warranty is limited to repair or replacement of the mattress, at the option of <strong>InnoMax</strong>, and any damages for breach of<br />

warranty due to consequential losses to property are expressly excluded. This is the exclusive express warranty for this<br />

mattress, and any other statements, or express warranties are expressly denied.<br />

You Can Process Your Warranty Registration Online At: www.innomax.com<br />

By: <strong>InnoMax</strong> ® - America’s Finest Sleep Products ®<br />

530 West Elk Place • Denver CO 80216<br />

1-800-<strong>InnoMax</strong>


®<br />

®<br />

<strong>Luxury</strong> <strong>Support</strong><br />

COMFORT SYSTEMS<br />

INSTALLATION INSTRUCTIONS<br />

After properly installing the heater,<br />

A. Make sure heater is not plugged in.<br />

B. Lay the safety liner inside the frame, matching<br />

the seams in the corners of the liner to the<br />

corners in the frame. Eliminate any creases<br />

or folds in the liner over the area where it<br />

covers the heater pad.<br />

C. Unfold the mattress and lay it over the liner<br />

with the valve side up, and the valve at the foot<br />

of the bed. Take time to center the mattress<br />

proportionally on all sides of the bed, as this<br />

will ensure a correct fill. Pop up the telescopic<br />

valve on the mattress. For easiest filling, you<br />

should use the Fill & Drain Kit you purchased<br />

(optional). The hose adapter screws into the<br />

hose & will fit snugly into the valve without<br />

causing any damage to the valve. Attach<br />

the faucet adapter provided to the nearest<br />

indoor faucet & screw the hose into it. Pour<br />

water conditioner into the mattress. This will<br />

inhibit algae growth. Repeat conditioner<br />

treatment every 12 months. The use of vinyl<br />

cleaner & protectant on the outside surface<br />

is recommended 3 times annually.<br />

D. Turn on warm water at a moderate rate and fill<br />

the mattress until it is within 1/2” to 1” from the<br />

top of the frame boards. With average water<br />

pressure it will take approx. 30 - 45 minutes to<br />

fill a King size bed, so check periodically so as<br />

not to overfill it.<br />

E. Test the mattress for comfort. Add or remove<br />

a small amount of water until it feels most<br />

comfortable to you.<br />

F. Turn off the faucet and let the remaining<br />

water in the hose drain into the mattress.<br />

Then carefully remove the hose from the<br />

mattress, leaving the valve popped up.<br />

Have no fear, the water won’t spill out.<br />

G. Remove the air from your mattress by moving<br />

the air towards the filler valve with a broom<br />

handle, rubbed smoothly against the<br />

mattress. The removal of air will prevent<br />

any sloshing sounds within the mattress.<br />

H. Place the cap and plug insert on the valve<br />

and secure. Push the valve flush with the<br />

rest of the mattress.<br />

I. Wipe up any and all spillage now, as it will<br />

not evaporate. Some people are fooled by<br />

believing spillage to be a leak.<br />

If you do detect water on your mattress<br />

or in the liner, do not drain your mattress<br />

until you have located the source of the<br />

water.<br />

Remember!<br />

1. The primary cause of water within the liner<br />

is spillage during filling which may go<br />

unnoticed for months.<br />

2. Often times a loose or improperly tightened<br />

valve cap allows seepage. In addition, the<br />

plug that goes inside the valve must be<br />

placed in the correct position and secured.<br />

3. Occasional incidental tampering by members<br />

of the household frequently accounts for the<br />

appearance of water.<br />

Therefore, prior to draining your mattress:<br />

A. Completely dry the mattress.<br />

B. Place a dry towel under the area.<br />

C. Check the area after 24 hours.<br />

D. If more water appears, locate and patch the<br />

leak with a waterbed patch kit.<br />

E. If you are unable to locate and patch the leak,<br />

drain your mattress & return it to your dealer.<br />

1. Unplug the waterbed heater.<br />

2. Clear area below and around the draining<br />

valve; fiber interiors can interfere with draining.<br />

3. Drain mattress until most of the water has<br />

been drained. Then carefully roll the mattress<br />

(like a toothpaste tube), starting from the end<br />

of the mattress opposite the drain valve.<br />

(If your mattress is a fiber mattress, be sure to<br />

grab fiber interior & vinyl & roll simultaneously).<br />

As you roll the mattress (lifting slightly to<br />

force the water towards the drain valve),<br />

place an object (with no sharp edges) in<br />

position to prevent the mattress from<br />

DRAINING INSTRUCTIONS<br />

unrolling. This step is very important for two<br />

reasons. One, it ensures that the interior<br />

material will remain centered inside your<br />

mattress. Two, it will force water down to<br />

the drain valve. The more water you<br />

remove, the lighter the mattress will be.<br />

4. When the maximum amount of water has<br />

been drained, replace cap and plug on the<br />

valve.<br />

5. Wrap the safety liner around the rolled<br />

mattress (to tie it) for removal to the new<br />

location.<br />

6. When re-installing the mattress, begin filling<br />

only after the mattress has been unrolled,<br />

unwrinkled and centered in bed. Interior<br />

wave reduction material must lie flat (if your<br />

mattress is not a full motion mattress).<br />

To Download More Detailed Instructions, Please Go To: www.innomax.com

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