Fire and Emergency Medical Services Brochure - Intergraph

SOLUTION
Fire and
Emergency
Medical Services

Helping Fire and EMS Save Lives
When a crisis hits, people count on you to save lives. Your
dispatchers and responders have the skills to make that happen.
Does your software have what it takes to support them?
Intergraph ® ’s Incident Management solution does. We give you insight
into unfolding situations, so you know what’s happening at the scene.
By integrating geospatial maps with incident and resource data, we help
you make smarter decisions with lifesaving speed and clarity.
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New Zealand
Fire Service
Computer-Aided Dispatch
When lives are in the balance, you need the right tools, right
now. Intergraph’s CAD solution puts those tools in your hands.
We give you greater visibility into incidents, plus convenient
workflows and mobile technologies for mutual aid and
coordinated response. Our CAD heightens situational awareness,
improves call processing times, and gets you to the scene faster –
all while optimizing return on your software investment.
Value-Added Efficiency
Save money with our convenient, out-of-the-box workflows!
Our pre-set configurations are based on best practices, and
easy configurability lets you customize as needed. Business
rules support “if/then” scenarios, pre-set mutual aid agreements,
standard recommendations, and other predetermined situations.
Locating the route to the closest hospital avoids unnecessary
delays, and CAD failover ensures emergency backup for
seamless communication in the event of interruptions.
These features and more add up to better response under
any conditions.
Mobile Empowerment
You’re on the go, and the right information must go with you.
Our mobile software gives you easy remote access, and
supports a larger screen to allow for comfortable movement
while wearing protective gloves. We support today’s popular
browsers with easier interoperability, and the choice of numerous
mobile devices. That means you can update status, and access
local and national databases, ensuring up-to-the-minute data
wherever incidents take you.
Integrated Communications
Our CAD system interfaces to third-party fire software to meet
the special needs of fire response. We bring you resource
optimization, records management, fire station alerting, printing,
and paging from leading providers, such as Deccan, ZOLL
Data Systems, Firehouse, FirstOnScene, Emergency Technologies,
Inc., Motorola, WestNet, CADVoice Locution, and Zetron.
When a 7.1 magnitude earthquake struck
Christchurch and surrounding districts in
September 2010, New Zealand Fire Service
responded to devastating damage. It was
the largest disaster in 20 years, with more
than 1,100 incidents in the first four days,
New Zealand Fire Service (NZFS) was
prepared to act. An Intergraph customer
since 1996, NZFS moved quickly from
response to recovery, and it was almost
business-as-usual within a fortnight of
the earthquake.
Ian Pickard, Assistant National Commander of
NZFS and Director of the NZFS Communication
Centres, said, “Intergraph’s solution enabled
us to respond quickly and effectively to one of
New Zealand’s biggest natural disasters,” said
Pickard. “Interoperability of the CAD system
ensured that all responding agencies could
see a common operating picture so we could
deploy emergency crews accordingly. We
intend to introduce additional technology as
part of our operations for even greater efficiency.”
Watch our video to see how New Zealand manages police,
fire, and ambulance response in real-time with Intergraph’s
CAD system!
Go to www.intergraph.com/new-zealand-video
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Palm Beach
County,
Florida, USA
Palm Beach Fire Rescue provides life-saving
services to 746,000 residents across 1,813
square miles. The agency depends on Intergraph
software to speed emergency call processing
and make smarter decisions for dispatch.
Our CAD solution even provides data
that helps Palm Beach smooth traffic for
responders. The CAD data tells the county’s
system that a rescue vehicle is approaching,
so it can dynamically change traffic lights to
green during incidents.
Our interfaces are fully integrated with CAD to enable quicker resolution
of incidents. CAD automatically transfers relevant information, so you
don’t spend time entering basic incident data. This helps with continuity, so
staff can concentrate on urgent matters. It also ensures accurate reporting
to support justification for funding, and maintaining accurate records
for statistics and payroll.
Interoperability and Interfaces
Interoperability and easy interface deployment are hallmarks of our
products. Our unique interoperability platform makes it easy to configure
NIEM-compliant, CAD-to-CAD interfaces that simplify mutual aid. Our
modern, no-code approach to interface development brings you fast,
low-cost connection to cameras, sensor systems, and networks. We
enable rapid deployment of inotifications, inbound alarms, outbound
data push, and two-way interoperability, for faster, more effective
data-sharing.
This cost-effective system is proving to
reduce accidents and cut response times
from five to two minutes.
Making communities safer means using the latest technologies available.
Our support for SMS lets PSAPs include emergency texts in the CAD
workflow. Intelligent notifications promote reliable communications on
smartphones and other devices. Support for Microsoft ® Bing and
Google Maps adds flexibility in visualizing geospatial data. And of
course, our technologies conform to Department of Justice and NIEM
standards for coordinated multi-agency response.
Smarter Decisions for Fire
Intergraph’s solutions for fire get you to the scene faster, optimize
resources, and cooperate with other agencies ... all while optimizing
return on your software investment. Public safety agencies in 28
countries trust us to help them save lives. You can, too.
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About
interGRAPH
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data.
Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data
to make processes and infrastructure better, safer and smarter. The company’s software and services empower customers to build and
operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I).
Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships
and offshore facilities. Intergraph SG&I provides geospatially powered solutions, including ERDAS technologies, to the public safety and
security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph
Government Solutions (IGS) is a wholly owned subsidiary of Intergraph Corporation responsible for the SG&I U.S. federal business.
Intergraph is part of Hexagon (Nordic exchange: HEXA B; www.hexagon.com), a leading global provider of design, measurement and
visualisation technologies that enable customers to design, measure and position objects, and process and present data. For more
information, visit www.intergraph.com and www.hexagon.com.
©2012 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph and the Intergraph logo are registered
trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Microsoft is a registered trademark of
Microsoft Corporation. Other products and brand names are trademarks of their respective owners. PSF-US-0033B-ENG 11/12