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Introduction to Value-Based Management - ISM Southeast Michigan

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Executive Education<br />

The <strong>Michigan</strong> Advantage


NAPM – Presentation Overview<br />

University – Ross School of Business – Executive Education<br />

• Business of Developing Leaders<br />

• Leading in Thought & Action<br />

Program Overview<br />

• General <strong>Management</strong><br />

• Leadership<br />

• Other Programs<br />

Focused Program Content<br />

• High Performance Production Systems<br />

• Fac<strong>to</strong>ry Physics: The Science of Lean Manufacturing<br />

• Global Supply Chain Leadership<br />

• Negotiation Strategies & Influence Skills<br />

Cus<strong>to</strong>m Program Content<br />

Masters in Supply Chain <strong>Management</strong><br />

Questions & Answers<br />

Business Card Drawing<br />

2 www.execed.bus.umich.edu


The University of <strong>Michigan</strong><br />

A Tradition of Excellence<br />

America’s Best Colleges 2008<br />

#3 Top Public University (US News and World Report)<br />

• 19 Schools & Colleges consistently ranked in <strong>to</strong>p 10<br />

• 40,000 students in Ann Arbor (3 Campus Locations)<br />

• 36% Graduate Students<br />

• 425,000 Living Degree Holders<br />

• 52 National Championships in 12 sports<br />

• 133 Olympic medal winners<br />

• Michael Phelps trained at <strong>Michigan</strong><br />

3 www.execed.bus.umich.edu


Stephen M. Ross School of Business<br />

at the University of <strong>Michigan</strong><br />

Ross School of Business<br />

#5 MBA - Program, 2006-2008 Business Week<br />

#4 EMBA Program, 2005-2009 Business Week<br />

#3 BBA Program, 2008, 2009 US News and World Report<br />

(#1 in <strong>Management</strong>)<br />

<strong>Michigan</strong>’s Executive Education Programs<br />

#4 US, 2007 Business Week<br />

Graded “A” in Leadership & Strategy<br />

#7 Worldwide, 2007 Business Week<br />

#1 Leadership Development, 2005-2008<br />

Leadership Excellence<br />

Top 10 Nationwide for Cus<strong>to</strong>m Programs, 2007<br />

The Financial Times<br />

Founded 1923<br />

4 www.execed.bus.umich.edu


Executive Education Focus<br />

► 4,000 Annual Participants<br />

► Programs Highly Ranked<br />

Public<br />

Programs<br />

Cus<strong>to</strong>m<br />

Programs<br />

► Global Reach<br />

► Broad Program Portfolio<br />

• 30+ Public Programs<br />

• 6 Certificate Programs<br />

• Cus<strong>to</strong>m Programs<br />

► Leading Edge Content<br />

► World Class Faculty<br />

Executive<br />

Coaching<br />

Certificate<br />

Programs<br />

Global<br />

Offerings<br />

Knowledge<br />

Creation<br />

Corporate<br />

University Support<br />

Executive<br />

Forums<br />

► Dynamic Learning Environment<br />

Speakers for<br />

Corporate Meetings<br />

5 www.execed.bus.umich.edu


Executive Education’s Global Presence<br />

Ann Arbor<br />

40 Programs<br />

Dubai<br />

8 Programs<br />

Shanghai<br />

3 Programs<br />

BARCELONA<br />

ANN ARBOR<br />

LISBON<br />

DUBAI<br />

SHANGHAI<br />

HONG KONG<br />

PUNE<br />

BANGALORE<br />

OFFICES<br />

PARTNERSHIPS<br />

RECENT CUSTOM<br />

PROGRAMS<br />

OPEN ENROLLMENT<br />

PROGRAMS<br />

Bangalore<br />

3 Programs<br />

Hong Kong -<br />

Bangkok - Singapore<br />

35 Programs<br />

6 www.execed.bus.umich.edu


<strong>Michigan</strong>’s General <strong>Management</strong> Programs<br />

Executive Program<br />

Business Acumen for High-Potential Leaders<br />

Strategic Planning & Implementation<br />

Advanced Finance for the Nonfinancial Manager<br />

Finance for the Nonfinancial Manager<br />

Negotiation Strategies & Influence Skills<br />

Managing in a Global Operations<br />

4 Weeks<br />

8 Days<br />

5 Days<br />

3 Days<br />

5 Days<br />

3 Days<br />

3 Days<br />

7 www.execed.bus.umich.edu


<strong>Michigan</strong>’s Leadership Programs<br />

8 www.execed.bus.umich.edu 8


<strong>Michigan</strong> Other Programs<br />

Strategic Marketing<br />

Sales Leadership<br />

Human Resources<br />

Labor <strong>Management</strong> Relations<br />

Operations<br />

Corporate Governance<br />

3 programs<br />

2 programs<br />

3 programs<br />

1 program<br />

2 programs<br />

2 programs<br />

9 www.execed.bus.umich.edu


High Performance Production Systems<br />

Fac<strong>to</strong>ry Physics<br />

• The Science of Lean Manufacturing<br />

Global Supply Chain Leadership<br />

• Principles of Strategy & Execution<br />

Intensive High Performance Operations Course<br />

• Principles & Practices<br />

• Fac<strong>to</strong>ry Floor <strong>to</strong> Global Supply Chain<br />

2 Days<br />

3 Days<br />

Understand Fac<strong>to</strong>ry Physics & Supply Chain Science Principles<br />

• Which Toyota Production Systems and other advanced production<br />

systems are based<br />

Integrated Program Structure<br />

• Mix & Match Structure<br />

• Two Program Modules<br />

10 www.execed.bus.umich.edu


High Performance Production Systems – Module 1<br />

Fac<strong>to</strong>ry Physics: The Science of Lean Manufacturing<br />

Develop <strong>Management</strong> Systems for Continual Operations Improvement<br />

Build Your High Performance Production System<br />

• Basic Principles Defined<br />

• Select Best Practices<br />

• Develop Innovative Practices for your Organization<br />

Scientific Approach <strong>to</strong> Lean & Supply Chain <strong>Management</strong> (unique <strong>to</strong> Ross)<br />

• Books written by Wally Hopp, Ross faculty member<br />

• Fac<strong>to</strong>ry Physics & Supply Chain Science<br />

• Manage Simulated Production & Supply Chain Systems<br />

Rapid Plant Assessment (RPA*)<br />

• Method for Quick Evaluation of Production Facilities<br />

• Conduct Plant Assessment During Plant Tour<br />

• Identify Improvement Opportunities<br />

*RPA is a <strong>to</strong>ol unique <strong>to</strong> <strong>Michigan</strong>, not offered in other programs<br />

Faculty: Wallace Hopp & Eric Svaan 2-Days<br />

11 www.execed.bus.umich.edu


High Performance Production Systems - Module 2<br />

Global Supply Chain Leadership: Principles of Strategy & Execution<br />

Strategic Global Supply Chain Design<br />

Managing the Global Supply Chain<br />

• Logistical Implications<br />

• Inven<strong>to</strong>ry <strong>Management</strong><br />

Cooperation between Supply Chain Partners<br />

• Supplier Decisions<br />

• Efficient <strong>Management</strong> Sourcing<br />

<strong>Management</strong> of the Supply Chain Relationship<br />

• Supplier Scorecards<br />

Increased Supply Chain Visibility<br />

Integration of Lean Manufacturing and Supply Chain <strong>Management</strong><br />

Course concepts drawn from Supply Chain MS innovative program and Ross MBA program<br />

Faculty: Izak Duenyas, Ravi Anupindi<br />

3-Days<br />

12 www.execed.bus.umich.edu


Negotiation Strategies & Influence Skills<br />

Financial Mechanics<br />

A framework for negotiation:<br />

Concepts integral <strong>to</strong> preparing,<br />

negotiating, & evaluating the process<br />

and its outcomes<br />

‣ Strategically create and claim<br />

value<br />

‣ Identify and leverage<br />

theoretically different financial<br />

issues<br />

‣ Balance information sharing:<br />

what <strong>to</strong> reveal and what <strong>to</strong><br />

withhold<br />

‣ Navigate interests, rights, and<br />

power appropriately<br />

‣ Effective use power given your<br />

personal style of persuasion<br />

Social Relationships<br />

Identify and transform personal<br />

patterns of thoughts, feelings, and<br />

behaviors <strong>to</strong> build high quality<br />

relationships<br />

‣ Develop positive relationships;<br />

trust-based & long-term<br />

‣ Communicate effectively;<br />

balance listening & asserting<br />

‣ Strategically harness positive<br />

and negative emotions;<br />

‣ Manage emotionally charged<br />

negotiations; negotiate with<br />

difficult people in competitive<br />

settings<br />

‣ Flexibly negotiate across<br />

cultures<br />

13 www.execed.bus.umich.edu


Cus<strong>to</strong>m Program Examples<br />

Manufacturing & Global Supply Chain Excellence - GE Infrastructure<br />

Senior Leaders<br />

• Innovation in Supply Chain<br />

• Special Facilitated Activities<br />

• Manufacturing & Supply Strategy<br />

• Strategy, Metrics & Implementation<br />

• Manufacturing as Strategic Weapon<br />

• Projects (Real Business Issues)<br />

High Potentials<br />

• Business Acumen<br />

• Finance<br />

• Commercial<br />

• Strategic Sourcing<br />

• Quality/Lean<br />

• Application by GE Executives<br />

• Strategic<br />

• Tactical<br />

5 days Cus<strong>to</strong>m<br />

5 days Cus<strong>to</strong>m<br />

14 www.execed.bus.umich.edu


Cus<strong>to</strong>m Program Examples<br />

Other Organizations<br />

Wide Range of Cus<strong>to</strong>mized Programs<br />

• Off-the-shelf with Minimal Cus<strong>to</strong>mization<br />

• Total Cus<strong>to</strong>mized Program Content<br />

Executive Development Program<br />

• Case study written on a critical business issue<br />

• $15 - $25 million in Cost Reduction Initiatives ready for implementation<br />

Senior Leadership Development Program<br />

• Business Acumen, Leadership, Innovation<br />

• Action Learning Projects<br />

Leadership Curriculum<br />

• Multiple Courses<br />

• Modified To Your Organization<br />

Corporate Academy<br />

15 www.execed.bus.umich.edu


Masters of Supply Chain <strong>Management</strong> - MSCM<br />

Mission<br />

To attract and train future leaders and managers for achieving excellence<br />

in global supply chain management<br />

Program<br />

One-Year In-Residence Degree Program - Ann Arbor, MI<br />

Calendar Year Program January 2009 – December 2009<br />

Comprehensive Supply Chain <strong>Management</strong> Education<br />

Operations & <strong>Management</strong> Sciences Department Faculty<br />

Inaugural Class 2009<br />

16 www.execed.bus.umich.edu


MSCM Curriculum<br />

Business Basics Boot Camp (78 Non-Credit Hr. Modules in Business Disciplines)<br />

Accounting, Business Economics, Communications, Finance, Marketing, Strategy,<br />

Statistics, Organizational Behavior<br />

Supply Chain <strong>Management</strong> Specialization Core Classes<br />

Manufacturing & Supply Operations, Supply Chain Analytics, Logistics,<br />

Project <strong>Management</strong>, Strategic Sourcing, Supply Chain <strong>Management</strong>,<br />

IT for Logistics & SCM, Special Topics in SCM<br />

Action-<strong>Based</strong> & Practice Oriented - Tauber Institute for Global Operations<br />

• Company Sponsored Team <strong>Based</strong> Summer Internship (14-weeks, paid)<br />

• Highly visible operations-related challenges w/ROI for sponsors & students<br />

Business Context<br />

• Business Discipline Electives<br />

• Attend Tauber Institue for Global Operations Leadership Advantage Program<br />

• Comprehensive Leadership & Teamwork Training<br />

• Six Sigma, <strong>Value</strong> Stream Mapping, Presentation Skills<br />

Engineering Context<br />

• Attend 3 Credit Hours at the U of M Engineering school<br />

17 www.execed.bus.umich.edu


MSCM Corporate Advisory Council<br />

Company<br />

Arrow Electronics, Inc.<br />

Bayer Healthcare LLC<br />

Booz Allen Hamil<strong>to</strong>n<br />

Cardinal Health<br />

Cisco Systems, Inc.<br />

Dell, Inc<br />

Ea<strong>to</strong>n Corporation<br />

Federal-Mogul Corporation<br />

General Mills, Inc.<br />

Grainger<br />

Hallmark Cards, Inc.<br />

IBM Global Business Services<br />

Intel Corporation<br />

McKinsey & Company<br />

Ryder Supply Chain Solutions<br />

Simmons Bedding Company<br />

Target<br />

United Technologies Corp.<br />

Wachovia CIB<br />

Wal-Mart<br />

Position<br />

President – Arrow EMEASA<br />

Vice President – Global Product Supply<br />

Vice President – Head of Global Operations Practice<br />

President – Medical Supply Chain<br />

Vice President – Global Business Operations<br />

Direc<strong>to</strong>r – Americas International Logistics<br />

General Manager – Filtration Division<br />

Senior Vice President – Global Purchasing<br />

Vice President of Manufacturing, Big G Cereals & Snacks<br />

Senior Vice President – Supply Chain<br />

Group Vice President – Operations<br />

Global Supply Chain <strong>Management</strong> Leader<br />

Vice President – Sales and Marketing Group<br />

Partner<br />

Senior VP & General Manager of Supply Chain Solutions<br />

Executive Vice President of Operations<br />

Vice President – Expense <strong>Management</strong><br />

Direc<strong>to</strong>r & Head of Global Operations, Supply Chain, & IT<br />

Head of Supply Chain Finance<br />

Vice President Global Services<br />

More Information Available<br />

18 www.execed.bus.umich.edu


Q & A<br />

Business Card Drawing<br />

• Fac<strong>to</strong>ry Physics<br />

• Supply Chain Science<br />

• Getting <strong>to</strong> Yes<br />

• The Art of Negotiating<br />

Additional Information Required?<br />

• Indicate on Sheet and Attach Business Card<br />

• Speak with us during the evening<br />

Deborah Kalp<br />

Brian Love<br />

Business Development Business Development<br />

734-545-0164 734-545-0363<br />

dbkalp@umich.edu<br />

bllove@umich.edu<br />

19<br />

19 www.execed.bus.umich.edu


The Learning Center of the Future!<br />

20 www.execed.bus.umich.edu

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