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Jharkhand State Electricity Board

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3 The system should be able to support adjustment to account status using journal adjustments<br />

4 The system should be able to track errors on bills<br />

5 Ability to apply an adjustment to a specific bill<br />

6 The system should be able to use historical meter reading information in order to rebill the account.<br />

7 The system should be able to recalculate the bill if any rules are changed<br />

8 The system should be able to extend due date on bill<br />

9 If the bill correction could not be carried in the same month the amount will adjusted in the next bill<br />

10<br />

The system should generate assessment bill for premises locked, dead, stop burnt/defective meter etc.<br />

and subsequent adjustment in the next billing cycle based on actual/average meter reading<br />

ACCOUNT MANAGEMENT<br />

1 The system should be able to check for previous account for consumer enrolment<br />

2<br />

The system should be able to check balance and transfer balance for previous account to the new<br />

account<br />

3 The system should be able to post cash to the account<br />

4 The system should be able to activate new account<br />

5 The system should be able to generate work request for the new account<br />

6<br />

7<br />

The system should be able to maintain account data such as account number, consumer name, payment<br />

method, bank account number, etc.<br />

The system should be able to validate consumer accounts at time of entry into the system (e.g. bank<br />

account numbers etc.)<br />

8 The system should be able to approve new account following JSEB rules.<br />

9 The system should be able to update consumer account after accepting deposit<br />

10 The system should be able to provide again account<br />

11<br />

The system should be able to identify the most profitable consumer from account and payment<br />

information (e.g. top ten profitable consumer)<br />

Collection Processing<br />

1 The system should be able to periodically report unpaid bills sorted by billing route<br />

2 The system should be able to calculate complex due date for each consumer type<br />

3 The system should be able to record date of bill receiving<br />

4 The system should be able to record date of reminder receiving<br />

34

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