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Anna Vita- Updated 9-4-12 - Instructional Design and Management ...

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<strong>Anna</strong> Conard<br />

(231) 392-6504<br />

anna.l.conard@wmich.edu<br />

Western Michigan University<br />

5200 Croyden Avenue Apt. 2304<br />

Kalamazoo, MI 49009<br />

Professional Interests<br />

My current professional interests include behavioral systems analysis <strong>and</strong> performance management. I am<br />

particularly interested in investigating the influence of feedback, incentive systems, <strong>and</strong> fluency training within<br />

the workplace.<br />

Work Experience<br />

Psychology Undergraduate Advisor, Western Michigan University, September 20<strong>12</strong>-Present: Kalamazoo, MI<br />

Duties include: Provide guidance to current/future Psychology majors/minors, interact with advisors in other<br />

departments, assist students with registration (classes, practica, research apprenticeships, <strong>and</strong> teaching<br />

assistantships), declare Psychology majors/minors, answer emails <strong>and</strong> phone calls, hold weekly walk-in hours<br />

(approximately 20 hours per week), <strong>and</strong> provide suggestions for students’ class schedule.<br />

Sales, Blue Sky Boat Rentals, May-September (20<strong>12</strong>, 2011, 2010, 2009, 2008): Traverse City, Michigan<br />

Duties include: Assist customers with rentals, take telephone <strong>and</strong> walk-in reservations, maintain a working<br />

schedule for rentals, complete all paperwork, <strong>and</strong> complete all opening <strong>and</strong> closing duties.<br />

Office Assistant, Whole Life Counseling, August 2010-May 2011: Kalamazoo, Michigan<br />

Duties include: Communicate with insurance companies, administer mental health screenings with a licensed<br />

professional, complete the conversion from a single provider practice to a group provider practice, assist with<br />

the production of a therapy group, <strong>and</strong> develop an patient archiving system within the office.<br />

Manager, Gr<strong>and</strong> Traverse Resort <strong>and</strong> Spa, Summer 2010, Summer 2011: Traverse City, Michigan<br />

Duties include: Utilize my interpersonal skills to manage 7-9 staff members, conduct interviews <strong>and</strong> hire staff,<br />

interact other department leaders, communicate new ideas to increase productivity, create weekly staff<br />

schedules, <strong>and</strong> perform routine check-up’s with staff members.<br />

Server, Gr<strong>and</strong> Traverse Resort <strong>and</strong> Spa, Summer 2008, Summer 2009: Traverse City, Michigan<br />

Duties include: Taking food <strong>and</strong> beverage orders, serving customers, completing opening/closing shifts,<br />

attending all staff meetings, assisting the bartender, <strong>and</strong> providing a pleasant experience for the guest.<br />

Reservations Agent, Gr<strong>and</strong> Traverse Resort <strong>and</strong> Spa, April 2007- September 2007: Traverse City, Michigan<br />

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Western Michigan University<br />

Duties include: Making over-the-phone reservations, working with the customer to ensure a comfortable <strong>and</strong><br />

accommodating stay, reasoning with the customer to get a price that works for both the customer <strong>and</strong> the<br />

benefit of the resort, <strong>and</strong> training new reservation agents.<br />

Medical Records Assistant: Gr<strong>and</strong> Traverse Heart Associates, January 2006-April 2007: Traverse City<br />

Michigan<br />

Duties include: Calling patients for appointment reminders, filing patient files, preparing patient files for their<br />

appointment, <strong>and</strong> assisting the Director with various tasks within the office.<br />

Education<br />

Western Michigan University, September 2007- May 2011, Bachelor of Science<br />

Major: Psychology<br />

Minor: Sociology<br />

Overall GPA: 3.62/4.0<br />

Psychology GPA: 3.77/4.0<br />

Western Michigan University, September 2011- Present, Master of Arts<br />

Program: I/O Psychology<br />

Current GPA: 4.0<br />

Academic Honors<br />

Dean’s List (undergraduate), College of Arts & Sciences: Five semesters<br />

Psychology Honors (undergraduate)<br />

Cum Laude (undergraduate)<br />

Research Experience<br />

Thesis, September 20<strong>12</strong>- Present<br />

Project: Using Normative Messages <strong>and</strong> Incentives to Improve Organizational Performance<br />

I am in the development stages of my graduate thesis. I will be proposing the study to a committee on October<br />

19th, <strong>and</strong> have submitted my protocol to the HSIRB. I plan to begin running participants during the Fall 20<strong>12</strong><br />

semester <strong>and</strong> continue through the Spring.<br />

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Western Michigan University<br />

Research Assistant for Dr. Douglas Johnson, Faculty Specialist, September 2011- April 20<strong>12</strong><br />

Project: The Impact of Evaluation <strong>and</strong> Information on Making Feedback Work<br />

I am responsible for preparing participants for the check task, providing appropriate feedback, collecting data,<br />

<strong>and</strong> monitoring all participants.<br />

Research Assistant for Dr. Ron Van Houten, Professor of Psychology, December 2009-January 2011<br />

Project: Countermeasures for Drowsy Driving<br />

I was responsible for: preparing participants for a driving simulation, introducing an intervention to counter the<br />

participants drowsiness, observing <strong>and</strong> recording participants behavior, analyzing <strong>and</strong> interpreting data, <strong>and</strong><br />

other similar tasks.<br />

Teaching Experience<br />

Student in Behavioral Approaches to Training <strong>and</strong> Education: PSY 6900, January 20<strong>12</strong>-April 20<strong>12</strong><br />

Course Purpose: This course addresses selection <strong>and</strong> use of text materials, the role of lecture <strong>and</strong> discussion<br />

examinations, grading practices, all considered from a behavioral perspective. Higher education is emphasized.<br />

Teaching Assistant for Dr. Galen Alessi, Professor of Clinical Psychology, January 2010-April 2010<br />

PSY 2500: Abnormal Psychology, Western Michigan University<br />

Duties include: Provide instructional hours with direct interaction <strong>and</strong> instruction for students, lead study<br />

sessions the evening before the exam, grade exams <strong>and</strong> keep a complete record of grades throughout the<br />

semester.<br />

Teaching Assistant for Dr. Alyce Dickinson, Professor of Psychology, September 2010-December 2010<br />

PSY 4600: Survey <strong>and</strong> Behavior Analysis, Western Michigan University<br />

Duties include: Lead study sessions the evening before the exam, grade exams directly after proctoring the<br />

exam <strong>and</strong> respond to any questions pertaining to the material (before <strong>and</strong> after lecture <strong>and</strong> or via email).<br />

Academic Organizations<br />

Member of I/O Graduate Student Organization, September 20<strong>12</strong>-Present<br />

WMU Academic Integrity Committee, October 2010-April 2011<br />

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Western Michigan University<br />

Vice President & Member of Psi Chi, Western Michigan University Chapter, January 2010-May 2011<br />

Western Women’s Club Soccer, September 2007-October 2011<br />

Professional Organizations<br />

Newsletter Editor for Organizational Behavior <strong>Management</strong> Network, May 20<strong>12</strong>- Present<br />

Duties include: Conscript approximately five articles for each issue of the OBM Network Newsletter, contact<br />

professionals in OBM or a similar field to submit articles, review <strong>and</strong> edit all submitted articles, <strong>and</strong> attend all<br />

OBM Network meetings <strong>and</strong> conferences.<br />

Member of Organizational Behavior <strong>Management</strong> Network, September 2010-Present<br />

The OBM Network is an organization that exists to develop <strong>and</strong> enhance the growth <strong>and</strong> vitality of<br />

Organizational Behavior <strong>Management</strong> through research, education, practice, <strong>and</strong> collaboration. The OBM<br />

Network focuses on developing the field of OBM through means of networking, journal publication, newsletters,<br />

<strong>and</strong> conferences. The OBM Network currently has over 300 members.<br />

Member of Association of Behavior Analysis International, September 2010-Present<br />

The ABAI is an organization that is committed to contributing to the well-being of society by supporting the<br />

growth <strong>and</strong> vitality of the science of behavior analysis through research, education, <strong>and</strong> practice.<br />

References<br />

Dr. Douglas Johnson, Faculty Specialist at Western Michigan University<br />

Douglas.Johnson@wmich.edu<br />

Dr. Alyce Dickinson, Professor of Psychology at Western Michigan University<br />

Alyce.Dickinson@wmich.edu<br />

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