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James Paget University Hospitals NH
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Page 4 James Paget University Hospi
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Welcome From our Chairman, John Hem
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identify and address concerns and m
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Our Core Values Our values are the
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Those with dementia The increasing
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Quality A full quality report can b
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Education and Practice Development
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Care Quality Commission regulations
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Listening and responding to our pat
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‘Coffee machine was broken’ Rep
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Patient Advice and Liaison Service
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Consultations There have been no fo
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• The work in QIPP development ha
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of Directors and Governors Council
- Page 32 and 33: Our performance Regulatory Ratings
- Page 34 and 35: Indicator Measure National Standard
- Page 36 and 37: Our commissioners The main commissi
- Page 38 and 39: Financial Performance The Trust ach
- Page 40 and 41: Patient Care Income 31 March 2011 (
- Page 42 and 43: Capital investment 2010/11 £’000
- Page 44 and 45: Better Payments Practice During the
- Page 46 and 47: Equality Over the last year signifi
- Page 48 and 49: A year in our life April 2010 • O
- Page 50 and 51: patients are admitted to our Emerge
- Page 52 and 53: Midwifery-led Birthing Unit (MLBU)
- Page 54 and 55: Support Services The areas that pro
- Page 56 and 57: Our staff The Trust is the largest
- Page 58 and 59: In 2010, the staff response rate to
- Page 60 and 61: Occupational health Our occupationa
- Page 62 and 63: Case Study - Project Search The Tru
- Page 64 and 65: Lowestoft Hospital League of Friend
- Page 66 and 67: Our directors As a Foundation Trust
- Page 68 and 69: Non Executive Directors Jean Mason
- Page 70 and 71: Feedback has been received and the
- Page 72 and 73: Our governors The Governors Council
- Page 74 and 75: Elections Governors standing for th
- Page 76 and 77: Our members The Trust has two membe
- Page 78 and 79: • Tracker form developed to recor
- Page 80 and 81: Governors Council Nomination and Re
- Page 84 and 85: Senior managers’ pension entitlem
- Page 86 and 87: disclosure of this report within th
- Page 88 and 89: HSMR ICU IG IT Inpatient INTRAN JPU
- Page 93: James Paget University Hospitals NH
- Page 96 and 97: Contents Page Foreword by Chief Exe
- Page 98 and 99: The old and the very young are know
- Page 100 and 101: Statement of directors' responsibil
- Page 102 and 103: Current position: Patient Falls 120
- Page 104 and 105: Priority 1b: Patient safety - Reduc
- Page 106 and 107: Five work streams have been agreed
- Page 108 and 109: No Commissioning for Quality and In
- Page 110 and 111: No Commissioning for Quality and In
- Page 112 and 113: The services provided by James Page
- Page 114 and 115: Clinical Audits Audit Name Applicab
- Page 116 and 117: (NHSBT UK Transplant Registry) Audi
- Page 118 and 119: Case Study 2: Upper Gastrointestina
- Page 120 and 121: The Trust has a dedicated lead for
- Page 122 and 123: NHS number and GMC code validity Ja
- Page 124 and 125: What others say about the Trust Car
- Page 126 and 127: Current Position: Inpatient Pressur
- Page 128 and 129: Metric 3 - Venous Thromboembolism (
- Page 130 and 131: Monthly CVC BSI Rates 14 12 Rate of
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Metric 8 - Nutrition & Hydration Ma
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Patient Safety Incidents As at 18 t
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Never Events Never Events are serio
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Existing Commitments and National P
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Patient Experience National In-pati
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An action plan has been developed f
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Maternity National Survey The respo
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Question Area Conclusions Recommend
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Case Study: Health Service Ombudsma
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Patient Experience Measures Patient
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• 100 Key Scores Comparison 90% 8
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NHS Great Yarmouth & Waveney NHS Gr
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Glossary of Abbreviations A&E C dif
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Contents Page Statement of Accounti
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Annual Governance Statement Scope o
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Annual Governance Statement continu
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Independent Auditor's Report to the
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Foreword to the Accounts James Page
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Statement of Financial Position As
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James Paget University Hospitals NH
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Notes to the Accounts 1 Significant
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James Paget University Hospitals NH
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