Access the JPMorgan Chase Code of Conduct PDF

Certain jurisdictions have regulations relating specifically to the
privacy of individuals and business and institutional customers.
Various business units and geographic areas within JPMorgan Chase
have internal policies regarding customer and employee privacy.
Customer information should never be disclosed to anyone inside or
outside the Company except as permitted by law in the proper conduct
of our business, where disclosure is required by legal process or
where the Legal Department otherwise determines it is appropriate.
Q&A
What if …
A colleague in another Line of Business would like
some information about my customers so he can
approach them about becoming customers of his
business too. Since we all work for the same
Company, is it alright for me to share my customers’
information with him?
In general, you should not share customer information
with others who are not involved in providing services
the customer has engaged us to provide. Where a
formal cross-marketing program has been reviewed
and approved by the Legal Department and management
of the relevant Lines of Business, sharing information
in accordance with the program terms is permissible —
but before you release any information you should be
sure you are allowed to do so. Contact your Code
Specialist for guidance.
Code of Conduct
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