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Fraud and Financial Irregularity Policy - Keele University

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<strong>University</strong> <strong>Policy</strong> on <strong>Fraud</strong> <strong>and</strong> <strong>Financial</strong> <strong>Irregularity</strong><br />

1.0 Introduction <strong>and</strong> Objectives<br />

1.1 This policy supersedes previous policies on <strong>Fraud</strong> <strong>and</strong> <strong>Financial</strong> <strong>Irregularity</strong> ratified by the<br />

<strong>University</strong> Council. It reflects amendments to the Higher Education Funding Council for<br />

Engl<strong>and</strong> (HEFCE) <strong>Financial</strong> Memor<strong>and</strong>um that came into force on 1 August 2010, including<br />

responsibilities associated to HEFCE’s role as principal regulator for English institutions on<br />

behalf of the Charity Commission.<br />

1.2 The policy sets out a framework for the investigation <strong>and</strong> resolution of allegations of<br />

financial irregularity <strong>and</strong>/or fraud made against students, employees, <strong>and</strong> others associated<br />

with <strong>Keele</strong> <strong>University</strong>, <strong>and</strong> the framework for the investigation <strong>and</strong> resolution of incidents of<br />

financial irregularity <strong>and</strong> fraud.<br />

1.3 The Audit Code of Practice published as part of the HEFCE <strong>Financial</strong> Memor<strong>and</strong>um makes<br />

it clear that each higher education institution's management is responsible for the<br />

prevention, detection <strong>and</strong> investigation of irregularities, including fraud. In order to<br />

discharge this responsibility the <strong>University</strong> endeavours to ensure that adequate systems of<br />

internal control are operated. Additionally, internal auditors are appointed with a view to<br />

reviewing the adequacy <strong>and</strong> effectiveness of internal control systems in order to assist in<br />

the prevention <strong>and</strong> detection of fraud. The <strong>University</strong>’s appointed internal auditors are<br />

UNIAC.<br />

2.0 Recommendation<br />

2.1 This <strong>Fraud</strong> <strong>and</strong> <strong>Financial</strong> <strong>Irregularity</strong> <strong>and</strong> <strong>Policy</strong> covers staff, students <strong>and</strong> the activities of<br />

the <strong>University</strong> <strong>and</strong> its subsidiary companies. It is recommended that colleagues who deal<br />

with, or are likely to deal with, financial irregularity or fraud familiarise themselves with this<br />

policy.<br />

3.0 Background<br />

3.1 The <strong>University</strong> aims to demonstrate that all allegations of financial irregularity <strong>and</strong>/or fraud<br />

affecting <strong>University</strong> funds are effectively <strong>and</strong> appropriately addressed.<br />

3.2 The <strong>University</strong>'s expectation on propriety <strong>and</strong> accountability is that students <strong>and</strong> members<br />

of staff at all levels act with integrity <strong>and</strong> lead by example in ensuring adherence to rules<br />

<strong>and</strong> that all procedures <strong>and</strong> practices are above reproach.<br />

3.3 The <strong>University</strong> expects its governing body <strong>and</strong> senior leadership team to conduct<br />

themselves in a manner appropriate to public office holders <strong>and</strong> to adhere to the seven<br />

principles of public life which are set out by the Committee on St<strong>and</strong>ards in Public Life for<br />

the benefit of individuals who serve the public in any way.<br />

3.2 The <strong>University</strong> is conscious of the high degree of external awareness of its affairs by a<br />

variety of bodies <strong>and</strong> the need to act in all matters with probity <strong>and</strong> propriety. The<br />

<strong>University</strong> is determined that the culture <strong>and</strong> tone of its organisation is one of honesty <strong>and</strong><br />

opposition to fraud <strong>and</strong> corruption.<br />

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3.3 The staff <strong>and</strong> students of the <strong>University</strong> are an important element in its stance on fraud <strong>and</strong><br />

corruption <strong>and</strong> they are positively encouraged to raise any concerns that they may have on<br />

these issues where they are associated with <strong>University</strong> business or activity.<br />

4.0 Definitions<br />

4.1 There is currently no precise legal definition of fraud, but for the purposes of the<br />

<strong>University</strong>'s policy, the following definitions apply:<br />

• <strong>Financial</strong> <strong>Irregularity</strong> - circumvention of controls which may or may not be fraudulent;<br />

• <strong>Fraud</strong> - deception carried out in order to gain an unfair advantage or to disadvantage<br />

another. The <strong>Fraud</strong> Act 2006 provides for a general criminal offence of fraud.<br />

5.0 Responsibility to Report Suspected <strong>Financial</strong> <strong>Irregularity</strong> or <strong>Fraud</strong><br />

5.1 Effective preventative measures must, of necessity, rely upon the vigilance <strong>and</strong> awareness<br />

of those staff whose work incorporates internal control features. It is the duty of all staff to<br />

notify the Director of Finance or in their absence the Deputy Head (Governance), via their<br />

Head of Department if appropriate. The duty of notification applies to any known or<br />

suspected form of financial irregularity affecting the <strong>University</strong>’s assets, finances, or other<br />

resources.<br />

5.2 All notifications of suspected financial irregularity should be made in writing (in strict<br />

confidence) to the Director of Finance & IT or the Deputy Head (Governance) in their<br />

absence, providing a brief description of the alleged irregularity, the estimated scale of or<br />

scope for loss, any evidence supporting the alleged irregularity, <strong>and</strong> details of the person<br />

under suspicion (the respondent).<br />

5.3 Staff should refer to the <strong>University</strong>’s Whistleblowing <strong>Policy</strong> <strong>and</strong> Procedure for detailed<br />

information on how the <strong>University</strong> h<strong>and</strong>les allegations concerning malpractice in the<br />

administration <strong>and</strong> governance of the <strong>University</strong>.<br />

6.0 Prevention<br />

6.1 The <strong>University</strong> recognises the importance of prevention in its anti-fraud strategy <strong>and</strong> has in<br />

place various measures including denial of opportunity, effective leadership, auditing <strong>and</strong><br />

employee screening. <strong>Fraud</strong> is minimised through usefully designed <strong>and</strong> consistently<br />

operated management procedures which deny opportunities for fraud. In particular,<br />

financial systems <strong>and</strong> procedures take into account the need for internal checks <strong>and</strong><br />

internal control, <strong>and</strong> staff are required to receive training in the operation of all<br />

systems. Additionally, the possible misuse of information technology is prevented through<br />

the management of physical access to terminals <strong>and</strong> protecting systems with electronic<br />

access restrictions where appropriate.<br />

6.2 The <strong>University</strong>'s Audit Committee provides an independent <strong>and</strong> objective view of internal<br />

controls by overseeing Internal <strong>and</strong> External Audit Services, reviewing reports <strong>and</strong> systems<br />

<strong>and</strong> procedures <strong>and</strong> ensuring compliance with the <strong>University</strong>'s <strong>Financial</strong> Regulations <strong>and</strong><br />

the requirements of HEFCE.<br />

6.3 The External Auditor's reviews of financial checks <strong>and</strong> balances <strong>and</strong> validation testing<br />

provide a further deterrent to fraud <strong>and</strong> advice about system development/good practice.<br />

7.0 Detection<br />

7.1 Whilst it is accepted that no systems of preventative measures can guarantee that frauds<br />

will not occur, the <strong>University</strong> has in place detection measures to highlight irregular<br />

transactions.<br />

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7.2 All internal management systems are designed with detective checks <strong>and</strong> balances in mind<br />

<strong>and</strong> this approach is applied consistently utilising wherever possible the expertise <strong>and</strong><br />

advice of the <strong>University</strong>'s Auditors. The approach includes the need for segregation of<br />

duties, reconciliation procedures, the r<strong>and</strong>om checking of transactions <strong>and</strong> the review of<br />

management accounting information including exception reports.<br />

7.3 Concerns expressed by staff, students or others associated with the <strong>University</strong> which are<br />

expressed in good faith will, as a matter of course, are looked into by the <strong>University</strong> without<br />

adverse consequences for the complainant, maintaining confidentiality wherever possible.<br />

7.4 The <strong>University</strong> views its preventative measures by management, coupled with sound<br />

detective checks <strong>and</strong> balances as its first line of defence against fraud. Audit activity is<br />

however an important defence mechanism also <strong>and</strong> Auditors may be required to use<br />

special techniques on occasions to identify fraudulent transactions.<br />

8.0 Internal Reporting <strong>and</strong> <strong>Fraud</strong> Response<br />

8.1 The <strong>University</strong> recognises the unpredictability of financial irregularity <strong>and</strong> fraud <strong>and</strong> the<br />

disruption which it may cause once identified. It recognises also the need to safeguard its<br />

assets, recover losses <strong>and</strong> secure evidence for legal <strong>and</strong> disciplinary processes.<br />

8.2 In order to meet these objectives <strong>and</strong> to clarify its approach when fraud is suspected, the<br />

<strong>University</strong> has a <strong>Fraud</strong> Response Plan which addresses:-<br />

a) prevention of further loss<br />

b) establishing <strong>and</strong> securing evidence necessary for criminal, civil <strong>and</strong> disciplinary action<br />

c) notifying the HEFCE where necessary<br />

d) recovery of losses<br />

e) sanctions against persons where fraud is proven, including prosecution<br />

f ) policy on references for employees disciplined or prosecuted for fraud<br />

g) reporting within the <strong>University</strong> <strong>and</strong> follow-up action<br />

h) reporting lines<br />

i) responsibility for timing <strong>and</strong> informing the police<br />

j) responsibility for investigation <strong>and</strong> the need to conduct a thorough investigation<br />

k) arrangements for the use of external specialists<br />

l) establishing lines of communication with the police<br />

9.0 External Reporting<br />

9.1 The HEFCE <strong>Financial</strong> Memor<strong>and</strong>um defines a ‘serious incident’ as one which has resulted<br />

in, or could result in, a significant loss of funds or a significant risk to a charity's property,<br />

work, beneficiaries or reputation. HEIs must report serious incidents to HEFCE at the time<br />

when they are identified.<br />

9.2 The reporting of serious incidents relates to HEFCE’s role as both principal charity regulator<br />

for institutions, but also as principal funding body. HEFCE encourages institutions to report<br />

any incident it may deem to be serious even if it does not meet the criteria outlined below,<br />

or in the HEFCE <strong>Financial</strong> Memor<strong>and</strong>um, which details all information that warrants<br />

notification to HEFCE outside normal reporting procedures. If an institution is unsure<br />

whether an incident merits reporting HEFCE recommends that it should be reported<br />

anyway.<br />

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9.2 The <strong>Financial</strong> Memor<strong>and</strong>um also stipulates that the following specific serious incidents<br />

should be investigated <strong>and</strong> reported to them:<br />

(a) loss of assets through fraud, theft or other cause where the value of the loss is in<br />

excess of £25,000<br />

(b) donations of more than £25,000 from unknown donors, or where the source cannot<br />

be verified<br />

(c) abuse or mistreatment of a charitable beneficiary involved in activities of the HEI<br />

(d) disqualification of a trustee<br />

(e) known or alleged links (other than for bona fide academic reasons) with proscribed<br />

organisations or terrorism; this applies to trustees, staff, students, or anyone else<br />

associated with the HEI.<br />

10.0 <strong>Policy</strong> Review<br />

10.1 The <strong>University</strong> has in place a clear network of systems <strong>and</strong> procedures to assist it in<br />

avoiding opportunities for fraud <strong>and</strong> corruption <strong>and</strong> for dealing with such cases if they<br />

arise. It is determined that these internal arrangements will be regularly reviewed to keep<br />

pace with future developments in both preventative <strong>and</strong> detection techniques <strong>and</strong> with<br />

developments related to the introduction of new systems within the <strong>University</strong>. A<br />

continuous overview of the arrangements <strong>and</strong> developments will be maintained by the Audit<br />

Committee.<br />

10.2 Additionally this policy <strong>and</strong> associated response plan <strong>and</strong> procedures will be reviewed<br />

every three years. This <strong>Policy</strong> was reviewed by Audit Committee in March 2011 <strong>and</strong><br />

ratified by Council in April 2011.<br />

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