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Interview Advice and Preparation Preparation You only get one ...

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<strong>Interview</strong> <strong>Advice</strong> <strong>and</strong> <strong>Preparation</strong><br />

<strong>Preparation</strong><br />

<strong>You</strong> <strong>only</strong> <strong>get</strong> <strong>one</strong> chance to impress. The three most important elements of planning an<br />

interview are <strong>Preparation</strong>, <strong>Preparation</strong> <strong>and</strong> <strong>Preparation</strong>. Many people feel nervous at<br />

interviews, but by being well prepared you will be better able to deal with the situation. It is<br />

important when preparing your responses that you do two things:<br />

Always back up any statement you make with factual examples.<br />

Always make sure your responses answer the requirements of the position.<br />

The interviewers are looking for a great deal of information in a short space of time -<br />

present your replies clearly <strong>and</strong> concisely.<br />

How to Prepare<br />

Research the organisation<br />

<strong>You</strong> need to find out as much about the organisation as you can. Company websites are a<br />

major source of information <strong>and</strong> can provide you with corporate history, company<br />

size/culture, press releases, downloadable reports <strong>and</strong> reviews. <strong>You</strong> can also visit the<br />

archive files of newspaper websites or use search engines to find out further information.<br />

Make sure you read the material thoroughly, as a popular question at the interview is:<br />

"What do you know about the company?"<br />

Make sure you know about:<br />

• Brief company history - mergers, takeovers, growth etc<br />

• Products <strong>and</strong> services<br />

• Company size/locations<br />

• Any recent press reporting or speculation (eg new product launches, joint ventures,<br />

new advertising)<br />

• The company’s main competitors<br />

Research the position<br />

Find out as much as you can about the actual position you are being interviewed for. Ideally<br />

you will need to find out the duties <strong>and</strong> responsibilities of the position, the essential skills in<br />

order to be successful in the role <strong>and</strong> the future prospects. Make sure you are aware of your<br />

interviewer's name, job title <strong>and</strong> whether the role reports directly to them. Armed with this<br />

information you can start to plan for the interview in more detail.


Attending the <strong>Interview</strong><br />

Before attending any interview, make sure you check the location <strong>and</strong> parking facilities<br />

before you set off. Some companies will have pay <strong>and</strong> display carparks, other won’t have<br />

any parking facilities at all. If you’re using public transport, check the route <strong>and</strong> make sure<br />

you allow plenty of time.<br />

First impressions<br />

This is your chance to make a good impression. How you present yourself will have a big<br />

impact on the interviewer so don’t for<strong>get</strong> the basics: dress professionally (ideally in a suit),<br />

clean shoes, minimal jewellery <strong>and</strong> good personal hygiene.<br />

Body language<br />

<strong>You</strong>r behaviour will be watched the minute you walk in to the building: act courteously at all<br />

times, demonstrate an interest by reading company literature in the foyer, be friendly to the<br />

receptionist, offer a firm h<strong>and</strong>shake <strong>and</strong> maintain regular eye contact. Accept a drink -<br />

taking a sip can provide you with a little thinking time before you answer difficult questions<br />

<strong>and</strong> can help if nervousness gives you a dry mouth.<br />

Think about what you say<br />

Always try to listen to the questions - it sounds obvious but interviewees so often answer<br />

the question they wish had been asked. If you don’t underst<strong>and</strong> the question, asked for it to<br />

be repeated <strong>and</strong> be h<strong>one</strong>st if you truly don’t know the answer. Use every question to<br />

demonstrate your ability to do the job <strong>and</strong> make extra effort never to criticise your previous<br />

employers, however bad you may feel about them.<br />

Try to predict the questions you may be asked<br />

If you have researched the company in sufficient depth, you should be able to answer most<br />

of the questions in this area. Any other questions are likely to be about you so you should<br />

revisit your CV at this point <strong>and</strong> think about the information you have provided. It is likely<br />

that the interviewer will probe deeper into your CV so make sure you have additional<br />

information about these on the tip of your tongue!<br />

Questions Likely To Be Asked<br />

Fortunately there are st<strong>and</strong>ard questions that will be asked at the majority of interviews.<br />

Listed below are a few common areas often discussed along with possible responses.<br />

Remember these responses are <strong>only</strong> suggestions, do not use them if you feel<br />

uncomfortable.<br />

Q. Tell me about yourself?<br />

A. Describe your relevant qualifications, career history <strong>and</strong> your range of skills, emphasising<br />

those skills relevant to the job on offer.


Q. Why did you choose this particular industry/career?<br />

A. Describe your reasons for choosing your career, be brief.<br />

Q. What is it about our company/role that has attracted you?<br />

A. This is where all the preparation comes into play, so be specific. Make sure that your<br />

ideas correspond to the skills required by the company/role.<br />

Q. What did you enjoy most about your degree course?<br />

A. Talk about relevant modules <strong>and</strong> anything else you enjoyed as part of your course.<br />

Q. What do you enjoy most about a particular job role?<br />

A. Be positive, describe the job as interesting <strong>and</strong> diverse but do not overdo it – after all,<br />

you left it/moved on.<br />

Q. What do you dislike about a particular job role?<br />

A. The interviewer wants to ascertain whether the aspects you disliked are also present in<br />

the position in question. The best approach is to highlight an aspect of your<br />

previous/current company which differs from the company you are talking to.<br />

Q. Why do you want to leave your job?<br />

A. Never be negative about a current employer but demonstrate a desire to achieve other<br />

goals. It is best not to refer to salary as being a contributory factor unless you are being paid<br />

significantly less than the market rate.<br />

Q. What career would you like to pursue?<br />

A. Talk about the careers you are interested in <strong>and</strong> relate them to the job you are being<br />

interviewed for.<br />

Q. What are your strengths?<br />

A. Choose 3 or 4 strengths <strong>and</strong> provide relevant examples. Strengths to consider are the<br />

ability to learn quickly, positive attitude, technical ability <strong>and</strong> determination to succeed.<br />

Q. What are your weaknesses?<br />

A. Do not say "N<strong>one</strong>". Use a weakness such as lack of experience (not ability) on your part in<br />

an area that is not vital to the job. <strong>You</strong> could describe a weakness that could be considered a<br />

strength. Sometimes you are too dem<strong>and</strong>ing or perhaps you set yourself high tar<strong>get</strong>s.<br />

Other questions to be prepared for<br />

Why do you want to join us?<br />

How much do you know about the role?<br />

What skills <strong>and</strong> experience do you have that make you suitable for the position?


How do you cope under pressure?<br />

How would your colleagues describe you?<br />

Which part of this role is least attractive to you?<br />

What has been your biggest achievement?<br />

What is the biggest mistake you have made?<br />

What are your long term goals?<br />

Why should I employ you?<br />

What skills can you bring to the company?<br />

How do you like to be managed?<br />

Do you prefer to work as a team or an individual?<br />

Also, be prepared to answer questions on:<br />

• gaps in your CV<br />

• why you’ve made those particular choices/career moves<br />

• what you would have d<strong>one</strong> differently with hindsight<br />

• motivations<br />

• long-term career plan<br />

• problem-solving<br />

It’s often a good idea to write all your thoughts <strong>and</strong> examples down on paper – this will help<br />

you to clarify any grey areas <strong>and</strong> give you more confidence in preparing for the interview.<br />

Useful Questions for you to ask at the <strong>Interview</strong><br />

Always prepare several questions in case <strong>one</strong> or two of them <strong>get</strong> answered unintentionally<br />

in the interview prior to your opportunity to ‘ask any questions’. If this is the case, make<br />

sure that you don’t ask these questions as you will give the impression that you have not<br />

listened in the interview.<br />

• Could you possibly provide more detailed information about the position?<br />

• Why are you recruiting for this position?<br />

• What is the company's induction <strong>and</strong> training programme?<br />

• What do you expect me to do in the first 6 months?<br />

• What are the company's growth plans?<br />

• What criteria is the company using to choose the successful individual?<br />

• When can I expect to hear some sort of feedback from your company?<br />

• What will be my responsibilities?<br />

• Where will I fit into the overall organisational structure?<br />

• Who will I report to?<br />

• What are the chances of advance/promotion in this position?


• Do you provide assistance towards any professional qualifications?<br />

Tips<br />

• Pick up on comments throughout the interview about which you can later ask questions,<br />

for example: ”<strong>You</strong> menti<strong>one</strong>d earlier that a new Environmental Manager has recently been<br />

appointed…how has this impacted on the rest of the team?”<br />

• Look on the company’s website for any ‘latest news’. This can form a great basis for asking<br />

topical questions <strong>and</strong> also demonstrates that you have kept an eye on any recent company<br />

developments, for example: “I notice that you’ve just opened a new office in Manchester, is<br />

this part of a wider expansion campaign?”<br />

Ask questions that display your enthusiasm, willingness <strong>and</strong> ability:<br />

Can I meet the team?<br />

Can I look around?<br />

How soon do you want an employee in place?<br />

What are the immediate improvements or priorities that need to be applied to this role?<br />

Unless the interviewer specifically brings up m<strong>one</strong>y, questions about salary, benefits <strong>and</strong><br />

holiday entitlements are not appropriate at the first interview.<br />

Post-<strong>Interview</strong> Tips<br />

After each interview, try <strong>and</strong> obtain as much feedback as possible about your performance.<br />

Ask the interviewer how you performed <strong>and</strong> how you could perform better in the future.<br />

Also ask what reservations they might have about your application <strong>and</strong> what impression you<br />

gave. Keep a note of any feedback so that you can refer to it when preparing for future<br />

interviews.<br />

A successful interview<br />

If you have been successful in the interview process, you are likely to start feeling quite<br />

anxious in the weeks leading up to joining the new company. These feelings are quite<br />

normal as you naturally want to make a good impression <strong>and</strong> fit in with the team. The<br />

following tips should ensure that your first few weeks go according to plan:<br />

• Arrive at work on time <strong>and</strong> stick to your lunch hour. If your team are busy, offering to<br />

help out will demonstrate your willingness to be a strong team player<br />

• Dress appropriately, according to how others are dressed in the office<br />

• Be part of a team – a team will lend support <strong>and</strong> help you feel less exposed, as well as<br />

providing a great learning ground


• Learn your job – try not to demonstrate a ‘know it all’ attitude in your first few weeks as<br />

this can often put people off. Instead show that you are eager to learn <strong>and</strong> willing to<br />

listen to the advice others offer<br />

• Find a mentor – sometimes your supervisor may not be the best person.<br />

• Always stick to project deadlines<br />

An unsuccessful interview<br />

If you are unsuccessful in the recruitment process, don’t take it personally <strong>and</strong> try not to<br />

dwell on it. The best thing to do is to send another application out straight away to keep the<br />

ball rolling.<br />

However, depending on which stage of the process you were rejected, you should address:<br />

• <strong>You</strong>r CV – Was it tailored to the specific job? Is the format correct?<br />

• <strong>You</strong>r interview techniques – Did you do enough preparation? Were there particular<br />

questions on which you struggled?<br />

The important thing is not to become too disheartened, but treat it as a learning curve.<br />

Make sure that you <strong>get</strong> as much feedback as possible from the client to underst<strong>and</strong> where<br />

you may have g<strong>one</strong> wrong.<br />

Always try to remain optimistic <strong>and</strong> focused on your career search as throughout the<br />

process your interview skills <strong>and</strong> techniques will <strong>only</strong> <strong>get</strong> better!

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